Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11461116April 18, 2022
POWER TRAIN
Since new delivery, transmission appears to slip into neutral when vehicle is first started and accelerated forward. Was advised by Chevrolet service that this is a known issue, and that GM is aware of the issue, but nothing can be done about it. Other than annoying, if a quicker move forward is required, the vehicle accelerates in neutral then grabs, causing the vehicle to slip on wet pavement, which could lead to a loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461150April 18, 2022
UNKNOWN OR OTHER
The touchscreen malfunctions intermittently. My vehicle currently has 36,687 miles and this problem has persisted for a while and is getting worse. It has been to the dealer several times and has been reprogrammed. The dealer now is telling me they don’t know what to do. The problem is the touchscreen develops a mind of its own and it starts calling people of the phone contact list or my personal favorite is the radio turns itself on at almost full volume. At other times it tries to contact Onstar when not needed or it mutes the phone call. It’s bad enough that I’m no longer able to use hands free calling in my vehicle. All of these actions either scare you as it is not expected or they require you to take you’re eyes off the road to shut off the radio, unmute the call, or to cancel the call. P.S. To me it does appear to be worse the warmer it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461152April 18, 2022
SERVICE BRAKES
When driving at low speeds and trying to brake, my vehicle's brake pedal fades and fails to stop properly requiring increased stopping distance. This happens when pulling into parking lots, stopping at a traffic device, or in a drive through. There is a current recall for this exact problem that I am experiencing within my model year, however my VIN number does not have the recall. The campaign numbers for this recall are 19V645 and 20V603. I want me vehicle added to the list so I can have it repaired by the dealer before an accicdent occurs. This event has occurred multiple times in my vehicle over the past 18 months/30,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461073April 17, 2022
ELECTRICAL SYSTEM
My 2017 Silverado cuts off on me while driving. Completely gos dead for a few minutes then it will regain power. It has cut off on me while on the road. That is extremely dangerous. Also I keep getting a message for to service trailer break system. Non stop messages and stabilitrak is another non stop message on my dash. This is how I've been driving for weeks now. It's a on and off thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461084April 17, 2022
ENGINE, POWER TRAIN, SUSPENSION
Air conditioning compressor busted and spilled oil and metal shards all over road. Condenser coil sprung a leak in 2019. Heavy vibrations in cabin when driving interstate speeds. Oil cooler lines leaking causing oil leaks and now I am noticing a leak on the radiator! Leak on the inner drivers side axle seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460803April 14, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My father purchased this truck brand new and inherited it from my father when he passed away. The truck has just under 100,000 miles on it and the service trailer brake system light came on in the dash. I have tried to reset it and it still comes right back. The truck hasn't ever been used commercially only as personal use. It is the only vehicle that I own and I don't know what to do I am disabled and I need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460645April 13, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460674April 13, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 45 MPH off the highway towards his home, the electronic gauge started fluctuating, indicating a low voltage failure. There was no warning light illuminated. The contact stated that he parked the vehicle in the driveway and turned off the vehicle. The contact then attempted to restart the vehicle however, the vehicle failed to restart. The manufacturer was notified of the failure and recommended that the vehicle be taken to an authorized dealer for service. The vehicle was towed to the dealer but was not repaired. The failure mileage was 43,364.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460683April 13, 2022
AIR BAGS
The contact owns a 2012 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the repairs were completed by the dealership on May 2, 2022 and covered under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460523April 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH on the highway, the vehicle inadvertently started to decelerate and the RPM started to fluctuate. Additionally, the contact noticed a buzzing sound coming from underneath the vehicle. The contact stated that the drive(D) light was flashing. The contact pulled over and waited to restart the vehicle. The contact drove to an independent mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460596April 12, 2022
SERVICE BRAKES
At low speeds, like idle, brakes do not want to work. Very hard to press.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460336April 10, 2022
ENGINE AND ENGINE COOLING
In the middle of the taxiway, while I was traveling my truck turned off while it was running and did not turn on again, putting my safety at risk by being in the middle of the taxiway, after several minutes the truck was able to be removed from the road, then I was able to investigate that I am not the only one that the same thing has happened to him, there is no Safety Recall in this regard, the GM fabric is aware of these cases but only wrote a TSB, it was diagnosed with the scanner and it gave code U1800, before the event there were no lights warning but after the event there is a check engine light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460231April 9, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
The service trailer brake system alarm goes off constantly while driving when trailer is not attached to vehicle. You can dismiss the warning but the alarm comes back. It’s a loud audible beeping that takes your eyes off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460261April 9, 2022
WHEELS
My vehicle came equipped from the Factory with 18” wheels and tires and a 17” wheel and tire. The vehicle is equipped with 4 wheel ABS which fails to operate properly when using the factory equipped spare tire. GM recall a number of 2018 and 2019 vehicles with this very issue but did not recall my vehicle for this identical issue. I contacted GM who said if my VIN is not listed in the recall it is not an issue and they cannot correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460278April 9, 2022
STRUCTURE:BODY
Door Actuator Failure Left Rear Door, Symptoms are the door doesnt lock and unlock from the switch or keyless, when this problem presents it self the door fails to open from the inside. like child safety is on/when it is not engaged, this could be a safety risk to someone trying to exit the vehicle quickly and not know that they have a problem. After inspection I found there was a broken pin in the OEM connector, Yes I have it available for inspection. No problem wasn't reproduced or confirmed at a dealer. No inspection from Manufacture, Police, Ins etc... There weren't any warnings, door lock just worked intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460168April 8, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, STRUCTURE:BODY
I’ve only owned my 2015 Chevy Silverado 1500 for 8 months now and I’ve been noticing my paint starting to bubble and I popped one and water came pouring out I have also had to change my left rear turn signal twice my top light socket keeps melting and you can just buy a pig tail you have to get all three light sockets and they are 136.89 and the sound in the truck don’t also work if the truck sits longer then 5 hours I have no sound and I’ve replaced battery already I also will get a clicking noise from under the steering wheel when the truck turns off it lasts from 1 min to 15 mins and stops thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460180April 8, 2022
POWER TRAIN
For months this truck as stuttered while driving. Eventually one day the RPMs would shoot to 3500 when trying to shift gears and would struggle to shift. After having the spark plugs replaced and a tune up ($660 later) it started randomly just losing power to the engine while driving. All electrical still on but no power to the engine. I would pull over and turn the engine off and restart and it would be fine again. This continues to happen with no explanation. Always acts fine after I stop the care and turn it back on again. Nothing comes up on a scan for issues. Mechanic can't figure it out and now it isn't "acting up" when the transmission guy drives it and he doesn't know what's going on either. It's not safe to drive on the HW if its going to just randomly lose power. We checked with another transmission shop and he said they have two chevy Silverados in line for something similar. That made me look to see if there was a recall and led me to make this report. Chevy should look into this and do a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460058April 7, 2022
SERVICE BRAKES
On an interstate offramp facing downhill moving at a slower speed 15mph or slower, application of brakes resulted in a brake pedal that could only be depressed about an inch (outside of normal function). Braking distance and response was drastically reduced. Decreased braking performance was experienced shortly after while reversing into a parking spot at low speed (1 mph), almost hitting a concrete wall in an underground parking garage. Vehicle is being inspected by a Chevrolet dealer Service department
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459923April 6, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459718April 5, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2008 Chevrolet Silverado 1500. The contact stated while her husband was driving 55 MPH, the contact and her husband both heard an explosion coming from the vehicle and a white smoke was coming from the rear seat in the vehicle. The contact also stated the that the vehicle stalled and the seat belts locked up. Additionally, the hazard lights independently activated and the air bag warning light illuminated. The contact's husband was able to pull over and inspect the vehicle. The contact stated that the cruise control no longer operated as needed, the seat belts remaining locked; however, the vehicle resumed normal operation. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 224,752.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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