Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11565528January 15, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
I started vehicle. Everything seemed fine. Drove 2 blocks and all eletricals started acting up. Lights flashing all warning lights went off. Service brakes, Service parking brake, service ECM, etc. Motor started to bog down and major knocking from engine. Took to GMC dealership. They found issues with lifters and had to replace all lifters and camshaft. Also replaced faulty brake sensor. Get truck back and oil cooler hose or line came off and was leaking oil. 1 week after repairs. Take back to dealership for repairs. 2 weeks later went to start truck all electronics went haywire, lights flashing, all warning lights start going off again. Truck will not start. Let sit for 15 mins. Try starting and no electrical power at all. Truck will not shift out of park. Major issue. Sounds to be a common issue with 2019 Trail Boss. Only has 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565544January 15, 2024
POWER TRAIN, SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565619January 15, 2024
STRUCTURE:BODY
Took truck in for fuel pump module upon dropping the fuel tank the mechanic discovered the frame was rusted thriugh and cracked! After investigating online i see this is a very common problem and they should be held accountable. Rest of truck looks pretty good for the year i purchased with 55000 miles on it and had it oil sprayed every year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565259January 13, 2024
UNKNOWN OR OTHER, SUSPENSION
Frame of truck rotted. Went to change shocks and it fell right off. Removed the bottom bolt on the shock and the 15 lbs shock fell to the ground with the top bolt still attached to the frame.2 years ago had to replace the the hitch due to rusted out Glad I was not pulling my 6000 lbs camper down the highway. The frame is so badly rotted it is unsafe to drive down the road. Not surface rust holes the inside of frame is rotted both sides. Unsafe to drive. Owned this truck for 9 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565303January 13, 2024
POWER TRAIN
Radiator is leaking coolant. Truck is 2 years old and this is a known issue being widely reported
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565082January 12, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565144January 12, 2024
FUEL/PROPULSION SYSTEM
While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565150January 12, 2024
ELECTRICAL SYSTEM
A LITTLE WHILD AFTER TURNING THE TRUCK OFF I NOTICED SMOKE COMING FROM INSIDE THE TRUCK. AFTER PUTTING OUT THE FIRE, I INSPECTED THE WIRES TO FIND THAT THE BLOWER MOTOR HAD SHORTED OUT AND CAUGHT FIRE. I HAVE HAD A SIMILIAR ISSUE WITH MY 2003 AS WELL BUT WAS ABLE TO CATCH THE ISSUE BEFORE ANY FIRE BROKE OUT. THERE NEEDS TO BE A RECALL ON THIS PART. THANKFULLY NOONE WAS HURT BUT THIS IS A DEFINITE SAFETY ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11565152January 12, 2024
ENGINE
Oil cooling line failure at crimp joint. If oil line were to come apart all the oil would come out under the vehicle which could cause a vehicle to go out of control or vehicle surrounding this vehicle to go out of contoll. Plus it would destroy the engine. Independent service center confirmed the issue. Other than myself and the independent shop inspected it. The car was at the dealer and said it was normal oil consumption. They did not due their due diligence to determine the cause of the oil loss. The warning comes on the information screen saying to add oil. There was a Technical Service Bullentin (n212326940) issued by GM that expired on July 31, 2023 to address this specific issue with a NHTSA ID 10200186. The problem is GM states that my VIN number was not part of this correction. The TSB only pertained to a small specific group. In researching this it is a wide spread issue of failures for this specific part. My truck was at the dealer the summer of 2022 but because the cooling line leakage is at the front of the vehicle dripping right under the front bumper, almost 20 inches from the motor it never dawned on me that it was part of an oil loss issue from the cooling line. At the time it was in it was still under the 3 year, 36 month warranty. Which meant it would have been covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565190January 12, 2024
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle seized in 4WD mode, causing the steering wheel to become firm and difficult to turn. The 4WD warning light was illuminated. The vehicle was taken to the dealer, where Technical Service Bulletin: PIP5369C was performed to update the transfer case control module with the latest software. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564848January 11, 2024
SUSPENSION, STEERING
In August 2023 I was hearing a popping noise coming from my truck. Took it to Hare dealership for diagnosis and repair. They had my truck until September 8, 2023. I was told Hare service couldn't reproduce the noise, ran multi-point inspection and was informed that everything was fine. Few days later, I returned to dealership and reported still hearing the popping noise. But service Mgr. said they found nothing wrong that wasn't repaired. Approximately 10 weeks later, while my wife was driving to pick up dinner, after stopping at a stop sign, she started moving and all the sudden steering the vehicle was impossible, and the truck collapsed in the middle of the dark road! See photos. I believe the safety risks to my family and other travelers on the roads speaks for themselves in this situation. I went to the scene with my father-in-law, where I saw my wife visibly terrified and shaking! As for the condition of the truck at the scene, see photos. I had the truck towed to my home, then called Hare Chevrolet the next morning and my truck was then towed to them. Hare reported that, Upper ball joint failed. Multiple damaged components. Recommend replacement of Upper Control Arm, Lower Control Arm, Axle Shaft, Steering Gear, RF Outer Tie Rod End, RF Brake Line, & Wire Repair for Speed Sensor. 4 Wheel Alignment: Required with ball joint replacement. [Primary]: D11 : Multi-Point Inspection (I), Wheels/Rims: Wheel repair. After waiting 6 weeks for Hare to provide a required written estimate detailing the costs of parts, labor, fees and taxes, I finally had my truck towed to another shop a few days ago. Excluding Sep. 8 to Nov 26, 2023, I have not had use of my family vehicle since August 15, 2023!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564869January 11, 2024
UNKNOWN OR OTHER
I bought this truck new and the frame is rotted. I have 93000 miles and it is garaged year round. I also purchased a rust preventive electronic device with the vehicle. I have noticed wax coating that has come off in the past and sprayed with fluid film. I just found a hole yesterday and looked further and believe after doing some research that this is a constant problem with the Silverado and GM has not been held accountable for inferior frame rails. My truck body is in excellent shape for the year. I understand I live in a state that teats their roads unnescessarily, but this is absolutely absurd. Toyota had the same issue and took care of their customers Gm should do the same.Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564882January 11, 2024
ENGINE
My truck recently started to leak oil onto my driveway so I took it to a local dealership to get it looked at. The service engineers diagnosed the problem as the Engine Oil Cooler line is detaching from the crimp causing oil to leak out. They also told me that there was a recall, see PDF attached, (#N212329640-01) that is associated with this problem. However, it only applies to my vehicle if it was manufactured in Canada and Alaska. My vehicle, I was told, was manufactured in Mexico. I brought it to the dealership and they told me this doesn't apply to my vehicles simply because of where my vehicle was manufactured. This is troubling information as the SAME issue that was part of a national recall is the SAME problem that is happening with my truck and could cause a major safety risk while driving, yet it is not part of the recall based off where it was manufactured. Specifically, the vehicle could be involved with "loss of propulsion" as stated in the original recall. This is too coincidental of an occurrence to simply ignore it which is why I wanted to file a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564951January 11, 2024
ELECTRICAL SYSTEM
Rear window started smoking while rear defrost was turned on the rubber seal started melting smoke started coming between cabe and truck bed window scattered after I got out and closed the door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564969January 11, 2024
UNKNOWN OR OTHER
I was driving for an hour when the truck was dinging and it told me to turn off engine no pressure with oil coolant I pulled into a customer’s driveway and all the oil in the truck was all over the customer’s blacktop called Chevy they knew nothing about problem and said no recall and was not covered with 42000 miles on truck had it towed and repaired by my local mechanic who also questioned Chevy and got the same response
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564533January 10, 2024
SERVICE BRAKES
Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564551January 10, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564628January 10, 2024
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE LOST POWER AS A RESULT OF A BAD SHORTED OUT CONNECTOR ON DIESEL INJECTOR 4 AND CAUSED ENGINE MISFIRES. WHICH RESULTED IN THE VEHICLE BEING UNDER POWERED WHILE DRIVING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564677January 10, 2024
ELECTRICAL SYSTEM
Failure of integrated wiring harness for trailer brake control. Wires broken, corroded and with brittle and cracked insulation causing trailer brakes to not engage thus creating a dangerous and possibly deadly condition for driver and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564730January 10, 2024
STEERING
With just under 900 miles the Steering wheel is turned to the left. There is a knocking noise when turning corners which the truck is now at the dealership for the 2nd time since I bout it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado