Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11562901January 1, 2024
FUEL SYSTEM, DIESEL:DELIVERY
With all the known issues involving the failing CP4 fuel pumps out in the field, why hasn't there been a nationwide recall on this issue? We're being proactive in getting our LML repaired to save our engine. We want our costs reimbursed. This isn't a "small" matter. It's freakin' huge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562837December 31, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
Service park brake and service ESC lights are on, check engine on and motor making a knocking noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562848December 31, 2023
ELECTRICAL SYSTEM, STEERING, ENGINE
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562743December 30, 2023
UNKNOWN OR OTHER
Rear window leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562757December 30, 2023
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Slowing down to make a left turn, Steering locked up, Electrical devices flashing, Service Stabilitrak Indicator, Chimming, Engine shut off then turned back on 2. How was your safety or the safety of others put at risk? Response: YES truck shut off when turning across traffic 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Response: Has the problem been reproduced -Yes Response: confirmed by a dealer or independent service center -No 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response: No 5: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Response: Yes, chimming, then Service Stabilitrak indicator, then steering wheel lock up, engine cut out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562510December 29, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 60 MPH a burning rubber odor and a smoke haze was present inside the cabin of the vehicle. After stopping to investigate under the hood flames were present at the passenger side fire wall of the engine compartment. Moments later the cabin of the vehicle was in flames which quickly spread and the entire vehicle became engulfed in flames. The fire department was called to the scene to extinguish the flames. The vehicle was destroyed and towed away. A police report and fire report were taken. The cause of failure was not determined. The manufacturer was not notified of the failure. The local dealer was contacted. The failure mileage was 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11562642December 29, 2023
SUSPENSION, STEERING
Frame is rotting quickly and causing suspension issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562246December 28, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562270December 28, 2023
SUSPENSION
The frame has completely rotted through and the truck is not driveable as the mechanic has said the frame is likely to crack and that there is severe frame deterioration near the fuel tank putting it at risk of catching fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562298December 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 30 MPH, the service brakes were inoperable. The contact depressed the brake pedal to the floorboard and the vehicle did not stop or slow down. The contact stated that several warning lights were illuminated. The contact stated that due to the service brakes being inoperable, he tried to avoid a crash. While the contact was making a left turn, an oncoming vehicle crashed into the vehicle on the rear passenger side of the vehicle. The contact stated that the vehicle continued to roll while he continued to depress the brake pedal and the vehicle finally came to a stop. The axle was fractured and the frame underneath of the vehicle had shifted. The vehicle was undrivable. The contact and the other driver contacted the local police and the incident report was taken over the phone. No injuries were reported. The contact stated that the failure had occurred previously, and the dealer was made aware of the failure. The manufacturer was made aware of the failure and advised the contact that a tow truck would be picking the vehicle up. The failure mileage was approximately 82,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562390December 28, 2023
SERVICE BRAKES
Vehicle only has 86,000 miles. Brake vacuum pump issue has failed and almost caused an accident or even death. I took my tuck at an easy trail in Big Sur CA. Brakes wasn’t working properly. I feared it would completely fail and cause us to fall off the cliff. Fortunately we got off that trail, but as we continued to drive on highway 1 the brakes would not stop the vehicle as it should. The truck would still move forward or even in reverse with the brakes pressed down. Brake pedal was hard to press and would get stuck. There were no warning lamps on to alert me. This issue has been going on for about a year and has finally given out. The vehicle has been inspected and brake vacuum pump replaced by Smith Chevrolet in Turlock CA. I was told by the service person that Chevy has a 150,000 mile warranty on the brake vacuum pump part only so mine was covered. After inspection I was told that the brake vacuum pump had no fluids at all. Vacuum pump is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562403December 28, 2023
UNKNOWN OR OTHER
AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562424December 28, 2023
UNKNOWN OR OTHER
Radiator leak, coolant fully drained out, truck overheated. Approximately 86,000 + miles. I recently replaced the AC condenser back in [XXX]. Which I submitted a complaint form also. Reference below. Request #[XXX] Complaint number [XXX] Then in [XXX] I had the radiator replaced. This was due to a leak that caused all coolant to drain. The engine overheated because of the radiator leak. I was on the freeway when this happened. I ended up taking my truck to be inspected at a mechanic shop. I was then showed the issue of the leak. The radiator is poorly designed and is a similar issue to the AC condenser I had just replaced. The sides of the radiator is made of plastic which cracks or warp causing it to leak. I took pictures of the defective radiator after it was taken out. I decided not to go to a Chevy dealership, simply because of the higher cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562067December 27, 2023
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:WHEEL BEARING
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562110December 27, 2023
STRUCTURE:BODY
The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562151December 27, 2023
VISIBILITY/WIPER
The rear window with power slider blew out when I shut my truck door. I read online that there is a recall for many other models similar to my vehicle but for some reason mine wasn't included. The window itself is over a thousand dollars just for the part; I'd appreciate some help in getting this to include my vehicle as well because it is directly inline with recalls for very similar models. Thank you, [XXX] - I can supply pictures if requested. I don't have them available to upload them now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562191December 27, 2023
ENGINE, POWER TRAIN
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561929December 26, 2023
VEHICLE SPEED CONTROL
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was experiencing unintended acceleration. The contact stated while pulling into his driveway and slightly depressing the accelerator pedal, the vehicle speed increased continuously. There was no warning light illuminated. The contact stated that he depressed the brake pedal and the vehicle responded as needed. The contact stated that the failure recurred several times while driving, and nearly caused a crash with another vehicle on one occasion. The vehicle was taken to the dealer several times; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561949December 26, 2023
SERVICE BRAKES
2017 Chevrolet Silverado 1500 5.3 litre V8 1. Low speed brake failure. Problem seems more prevalent while vehichle is in reverse. 2. Had to use emergency brake to stop the vehicle. 3. Not yet but research show safety recall for 2014-2018 vehicles. When I searched on my VIN it did not show up and I never received any recall notice. 4. No 5. No - Problem has occurred intermittently several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561784December 25, 2023
POWER TRAIN
The transmission has failed in less than 150,000 miles. I was driving in traffic and lost gears. I stopped and tried to get back going and I was stuck being a traffic hazard to the other motorist. I talked to a local transmission shop and he stated that the 2014-2016 Silverados are known for transmission problems even when they were new. He’s rebuilt hundreds of them and Chevrolet should have recalled and fixed them. There were no warning lights or anything through the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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