Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11590204May 22, 2024
POWER TRAIN
After start up and when putting the vehicle into drive the transmission seemed to not recognize and then began clunking into gear. While driving it felt like it was slipping and racing with no response. The vehicle became to precarious to drive on the road because the gears wouldn't shift and the vehicle decelerated quickly and would not accelerate upon demand. I felt as if I could endanger others and lose control and endanger myself and the occupants of the vehicle. We chose not to drive it and bring it in for an assessment and ultimately was told of the problem and agreed to the repair to gain our vehicle back in safe working condition. The vehicle needed a total transmission rebuild and torque converter as well as other tranny related items. No warning lights but we did begin to hear a whining noise while cycling through what seemed to be the gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589930May 21, 2024
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle decelerated without the brake pedal being depressed. In addition, the vehicle veered to the left independently. The vehicle was taken to a local dealer; however, the cause of the failure was not yet determined. The contact self-diagnosed the vehicle using a scanner the vehicle and it was determined that the front passenger’s side wheel speed sensor had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589676May 20, 2024
STEERING
While driving my 2019 Chevy Silverado 1500 Crew Cab with the grandkids in the car the electric power steering was lost while driving the vehicle which almost cause an accident. It became extremely hard to turn the wheel lost the power sterering while making a turn almost hit the curb and by an on coming vehicle. I noticed there is a National recall on the Chevy Silverado's for this exact issue with the same symptons listed on the recall but my dealer ( Depaula Chev located in Albany NY) states for some reason my vehicles VIN is not listed as a recall thats associated with the National recall. I had a person come by cause Im afraid to drive the vehicle and it came up as service the power steering EPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589722May 20, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEAT BELTS
Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589758May 20, 2024
STEERING, ELECTRICAL SYSTEM
Because of faulty ground strap, lost power steering and several other fault codes. Authorized GM dealer reported ground strap completely broke. My vehicle has a little over 26000 miles on odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589803May 20, 2024
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
Runs weird and windshield is broke
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589536May 19, 2024
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589487May 18, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer brake service message appears on dash and integrated trailer brake will not work. While towing heavy load system stopped working. Took to dealer. was told there was a bad wire in harness. Remedy was to cut wire and run new wire from front to back and recut at plug. worked for one year. happened again this year. have not had repaired again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589247May 17, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at speeds under 15 MPH and pressing the brake pedal, the vehicle would not immediately stop. The contact stated that the brake pedal extended to the floor, causing the braking distance to be extended. The vehicle was examined by the local mechanic who determined that the brake vacuum pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589253May 17, 2024
ENGINE
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at approximately 60 MPH, an abnormal, burning plastic odor began to emit from the vehicle coming to a complete stop. As the contact made a left turn, the contact's passenger noticed flames coming from underneath the hood of the engine. The contact and the passenger both immediately exited the vehicle upon pulling off to the shoulder of the road. The contact stated that they were unaware if any warning lights had appeared on the instrument panel during the failure. The contact lifted the hood and saw that flames had engulfed the entire passenger side of the engine bay. Authorities were called to the scene and the fire department extinguished the fire. Both a police report and a fire report were filed. No injuries were reported during the fire incident. The vehicle was initially towed to an independent mechanic but was later towed to an undisclosed location by the contact's insurance company. Both the dealer and the manufacturer were notified of the failure but neither offered the contact any assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 39,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11589351May 17, 2024
POWER TRAIN
Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589212May 16, 2024
ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Vehicle regularly stalls while driving, going down hills and any random time at highway speeds, while in traffic, while stopped at traffic controls. This problem happens repeatedly and is apparently related to the “pump mounted driver”, which is prone to failure due to inadequate design for the use and environment. It creates random failures Of the pump to deliver fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589030May 16, 2024
STEERING
The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588881May 15, 2024
UNKNOWN OR OTHER
The trailer hitch assembly has rusted to the point where it is barely being held to truck frame. It is available for inspection (I do not know how to attach photos to this notice but can e-mail if provided with your address) Have been advised by Chevrolet dealership service manager not to use the hitch under any circumstance. Do not know if any other portion of frame assembly is compromised, nor can this be determined accurately by me. But if other portions of the frame are “rusted out “ the danger is grave: the tubular structural element to which the hitch assembly is attached is the same diameter and thickness as the tubular structural supports which link the lengthwise H elements of the vehicle frame. It is therefore reasonable to conclude these structural components may lack structural integrity due to possible rust and perforations Concluding; 1. the hitch assembly is an integral part the vehicle’s structure. Failure would threaten the life of occupants as a trailer broke loose and swerved.. Others in proximity to the flailing or loose trailer would also be threatened. 2. Given the affected element is similar to other structural iparts used in the vehicle’s frame, failure of their structural integrity may cause failure of a portion of the frame, leading to additional risks to occupants, surrounding humans, vehicles and property. 3. The rusted assembly is not easily visible so that a warning to owners highlighting this potential risk to life should be sent ASAP. 4. Inspection of undercarriages of this and similar vehicles should be mandated to determine the existence of rust-damaging structural integrity. 5. Proper metallurgy/coating/reinforcement or redesign should be mandated of manufacturers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588776May 14, 2024
SERVICE BRAKES, STEERING
component failed: Power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # N-192268490 and detailed in GM service bulletin 23-NA-144 Dated August 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588413May 13, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 70 MPH, the “ESC Unavailable”, 'ABS Failure', and “Do Not drive over 62 MPH”, “Please Drive with Care” messages were displayed. The contact stated that when the brake pedal was depressed, the brake pedal remained on the floorboard. The contact stated that the braking distance was extended. The vehicle was taken to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 67,699.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588515May 13, 2024
EXTERIOR LIGHTING
While driving approximately 20MPH and entering a left turn lane, I activated the left turn signals and discovered the driver side front turn signal was inoperative. A cluster message appeared indicating the left front turn signal was inoperative along with hearing the audible double speed "tick tock" indicating a bulb failure. When I arrived home, I also discovered the daytime running lamp (DRL) on the driver side, which shares the same portion of the lamp as the turn indicator, was also inoperative. On the next drive cycle the fault cleared itself. A non-functioning turn signal increases the risk of a vehicle crash. This is also a non-compliance with FMVSS 108, Lamps, reflective devices, and associated equipment. VOQ's 11584694, 11582809, 11577734, 11566682, 11561217, 11555917, 11548335, and 11528583 describe a similar failure and are happening early in the vehicle's life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588548May 13, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, he became aware that the front and rear sub frame were extremely rusted. The contact also stated the shock tube had detached from the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front and rear sub frame needed to be replaced. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588554May 13, 2024
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
The gas tank door will not stay shut. There’s is no damage something inside the bedside happened mechanical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588215May 11, 2024
STEERING
The steering is very loose. There are multiple complaints about this. I owned a 2017 GMC 2500 before this and had the same issue. I have not brought this into a shop because I’m not looking forward to the diagnosis & cost. This has been an ongoing issue for years. GM needs to recall something in the steering box. Source: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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