Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11588240May 11, 2024
FUEL/PROPULSION SYSTEM
CP4 fuel pump failed while driving 250 miles from home. It was towed in and diagnosed, resulting in over $12,000.00 Dollars to replace fuel system due to metal pumped into fuel system. The mechanic sent the pump back as a core charge. We were stranded and freezing with our dog and towed in after several hours. The only warning was the vehicle was reducing power and I was able to get off the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588062May 10, 2024
FUEL/PROPULSION SYSTEM
Gas tank crack discovered at the top of the gas tank where the fuel system connects to the tank. No previous damage (such as a collision) or excessive (hard) driving has occurred to the vehicle. Vehicle has been maintained according to manufacturer's recommendations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588080May 10, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while approaching a stop sign, the contact depressed the brake pedal, but the brake pedal failed to function properly. The contact stated that extra effort was needed while depressing the brake pedal. There was no warning light illuminated. The contacted became aware of a failure with the vacuum pump which had caused the failure with the brake pedal. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and instructed the contact to call NHSTA Hotline for assistance. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588155May 10, 2024
ENGINE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, the contact heard an abnormal ticking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the exhaust manifold bolts. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588165May 10, 2024
STEERING, POWER TRAIN, SERVICE BRAKES
ON MARCH 15, 2024 My 2014 Chevrolet silverado LT pickup while I was driving the steering suddenly got hard to steer then the engine shut off , I had very little brakes and steering, then it wouldnt start back after I got stopped. thank goodness I didnt hit anyone, after a few minutes it started and I carefully drove home, it was fine until may 09, 2024 I was going to a DR appointment and when I turned in the drive the steering got really hard and the engine almost died and when I turned it off it wouldnt start back all power was dead after I tried it several times it finally started but the stereo and dash lights were not working correct,I contacted GM and they told me that my truck had been recalled for this problem and they reset the computer module but thats all they were going to do. this didnt fix it and I want them to fix my truck because this is a very serious problem and could cause me to wreak and possibly kill someone or myself. please help me with this matter to get GM to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588167May 10, 2024
STRUCTURE
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a loud cracking sound coming from the vehicle. The contact noticed the loud cracking sound while driving over a pothole in the road. The vehicle was driven to the residence. The contact completed a thorough inspection of the vehicle and noticed a fracture behind the cab of the vehicle. In addition, the contact noticed corrosion of the undercarriage of the vehicle. The contact stated that the corrosion extended from the front passenger’s side to the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587995May 10, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 MPH, the rear tailgate door erroneously opened. The contact stated that the failure had occurred on 4 separate occasions and items had fallen from the vehicle while in motion. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587806May 9, 2024
POWER TRAIN, ENGINE
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention? I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why? No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587902May 9, 2024
LATCHES/LOCKS/LINKAGES, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587908May 9, 2024
ENGINE
Leaking radiator with no ETA on parts availability and this is also an issue with the coolant valve being on back order and both have many reports of this failing as well with some google searches. The dealership has my vehicle and has been inspected by them. I also do not understand why radiators are not apart of the powertrain when it cools the most critical part the engine. If the Radiator fails the engine fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587949May 9, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle shuts off while driving in traffic at low and high speeds stabilitrak service light comes on and the vehicle dash goes dark Radio and temp control panel go dark/ black
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587672May 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the contact attempted to depress the brake pedal, but the brakes failed to function properly. The contact was able to continue to drive the vehicle to the residence, but the failure persisted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with vacuum pump failure. The contact was informed that the vacuum pump needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 117,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587690May 8, 2024
AIR BAGS, POWER TRAIN
The 6L80 is known for there bad parts and going out. The transmissions are braking down on accout of poor craftsmanship and cheap parts. Plus my truck is shutting off and back on while driving which caused me to rear-end another truck and not one air bag deployed and it pushed the other trucks bumper all the way under his tail gate and my front bumper has enough damage that the airbags should've went off
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11587352May 7, 2024
ELECTRICAL SYSTEM
MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587393May 7, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while at a stop the vehicle would not immediately accelerate while depressing the accelerator pedal. The contact stated that moments later the vehicle erroneously lurched forward. Later the vehicle would not drive forward and only operated in reverse. The vehicle was towed to the local service center who diagnosed that the transmission had developed an internal leak and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587530May 7, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587132May 6, 2024
STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle made a beeping sound and then intermittently experienced a loss of power steering assist. The Power Steering message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 18V586000 (Steering); however, the VIN was not included in the recall. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587251May 6, 2024
ELECTRICAL SYSTEM
Rear tail gate opens when parked and while driving. It also opens when key has been removed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587278May 6, 2024
UNKNOWN OR OTHER
The frame needs to be fixed because when the truck was built it is something with the metal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587050May 5, 2024
SERVICE BRAKES
Brake failure warning notification and brakes went soft without warning. Almost rear ended vehicle in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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