Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11592871June 6, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH and depressing the accelerator pedal, the vehicle shuddered, jerked, and hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly while driving. The vehicle was taken to an independent mechanic, where the vehicle was test-driven, but was not diagnosed. The mechanic determined that the failure was related to the torque converter. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592556June 5, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The cluster that makes my dash gauges visible has failed and malfunctioning. The safety concern is that I cannot see my speed, my tire pressure, mileage, and I will not be able to see if there are other issues wrong with my vehicle since the entire dash gauges are not visible. The system is not resetting while driving and I lose power when it does that. I have to guess when to put gas or put the risk of myself and other drivers of my vehicle stalling out in the middle of a highway. The issue has been inspected by a dealer during an oil change and they even left a note for me that they were unable to reset my oil mileage because the system is not working. The dealership performed a system test and performed an update and they confirmed that did not fix the cluster issue. There were no warnings before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592576June 5, 2024
STRUCTURE:BODY
Water leaking in around rear window causing moldy smell, puddled water on rear floor, saturated carpet. Believe to be health hazard because my eyes & nose burn when I’m in the vehicle. Have not had any inspection of this problem because the warranty had run out before I discovered. This is a known problem to GM on numerous trucks as I learned after researching. Truck has very low mileage, less than 15000. Very disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592641June 5, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2008 Chevrolet Silverado 1500. The contact stated while washing the vehicle, the contact became aware of rusted metal coming from underneath the vehicle. The contact stated that the frame was completely rusted. The vehicle was taken to an independent mechanic, where it was diagnosed with a crack on the sub frame on the driver’s side of the vehicle. The sub frame was welded, and the vehicle was repaired. The contact researched and learned that it was a known failure. The dealer was made aware of the failure and confirmed that the issue was a known failure. The dealer confirmed that the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was 160,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592694June 5, 2024
POWER TRAIN, UNKNOWN OR OTHER
When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592704June 5, 2024
ENGINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle started shuddering, made an abnormal clunking sound, and lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and drove to the nearest independent mechanic, where it was diagnosed that the engine had experienced an internal failure. The mechanic determined that the crankshaft, the lifters, an unknown valve, and other unknown parts needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592729June 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving brakes failed and codes came on saying brake system failure 43 mph, this problem apparently is a programming issue that will cost over 600 dollars because “reprogramming” isn’t covered. Brake pads were over 50% life and it is a very dangerous error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592312June 4, 2024
UNKNOWN OR OTHER
108k miles and complete frame rusted to the point of not being road safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592349June 4, 2024
AIR BAGS
On [XXX] pursuant to an appointment, I arrived at Riverside Chevrolet Buick GMC located at 100 Hwy 411 E in Rome Ga 30161 @ [XXX], to have the recalled Takata airbag replaced in our Chevrolet Silverado 1500. At that time, the Dealer failed and refused to replace the defective airbag, without giving a sufficient reason, and I left the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592386June 4, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592406June 4, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate unlatched and caused the tools to fall out of the vehicle. The tailgate warning light was illuminated. The contact stated that occasionally while attempting to close the tailgate, the tailgate failed to close and latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The dealer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592190June 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11592064June 3, 2024
ENGINE
PIP5921 Bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592177June 3, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591995June 2, 2024
TIRES, TIRES:SIDEWALL, TIRES:TUBE
Tire: 275/60R20 I was driving at the top of Bay bridge, MD and the rear tire just blew up and automatically messaged came on the gauge cluster and my phone that there’s 0psi in the tire so I had to stop on top of the bridge and put a spare on which was quite dangerous but I had no choice because I couldn’t drive on the rim, tow truck showed up and helped me, I had only couple ladders on the back so there was almost no additional weight on the tires and at only couple months old vehicle with only 4,900 miles this should’ve happened. I automatically went to the dealership that I bought the truck and showed them the picture where it happened and what exactly happened and at first they wanted me to pay for the tire but I insisted that they will have to replace it for free because they sold me a vehicle with defective tire so days later they did install a new tire as a one time courtesy they said, but I did check on this tire and there’s a 3yr free replacement warranty if it’s a defective tire but the dealer didn’t tell me that, so now I wonder if any of my other tires will have the same defect?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591872June 1, 2024
SERVICE BRAKES
I have found that when pressing my brake pedal, it gets very very hard and the truck doesn’t want to stop unless I’m practically standing on the brake pedal. My mechanic has been through the entire system and believes the issue stems from a faulty Vacuum pump. This is apparently a standing recall for my 2016 Silverado but when I supply my vin number it says that I have no unrepaired recalls. At no point has Chevrolet ever notified me that this recall needed to be completed. But my problem is exactly the same as the problems noted on the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591954June 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591734May 31, 2024
STRUCTURE:BODY
The frame of my 2013 Silverado has rusted through and the car is no longer safe to drive. It has 94K miles and is otherwise in perfect condition. Last year I had the cross members of the frame replaced because they were totally rotted through. My truck was the 24th Chevy that Amherst Welding had repaired that year. I traded my 2000 Silverado in 2013 to buy my current truck, and the frame on the 2000, was totally sound, and had a lot of life left in it at over 1000K. Toyota replaced the Rusting frames on their trucks, and so should Chevy. I could provide photos if necessary ... I saw the rotted frame when the truck was on a lift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591839May 31, 2024
POWER TRAIN
Bought my truck brand new in 2017 7 years at 119000 miles I was driving down the road stopped at a red light and when I proceeded to step on the gas when the light turn green my rpm would go up but the truck would not move in the middle of traffic I had to have it towed to a repair shop where I was informed there was an internal transmission failure which cost me nearly 10000 dollars out of pocket to fix never no check engine lights or notice before this happened or after
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591844May 31, 2024
ENGINE
Defective sensor in the coolant overflow tank keeps bringing up false message of LOW COOLANT LEVEL. This recurring consistent alarm masks important vehicle information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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