Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11594957June 17, 2024
ENGINE, UNKNOWN OR OTHER
I have 2019 chevy silverado 1500 that only has 38000 miles and bought it at 34000 miles. I drive it 20 miles if that to work and back only and use my wifes cars another chevy on weekends family car. One morning i turned it on and it stated no oil pressure to turn car off. I did as it stated lifted the hood and can tell the oil cooler line/hose came off due to the latch bracket not holding. Thank God i wasnt on the highway in dfw traffic could have caused an accident. Low and behold many hundreds of complaints with the same vehicle and issue has been filed with Gm motors. While in alaska and canada the exact same issue is recalled but not the united states of America! Please help as i cannot replace an engine in this time today with a family over an issue many hundreds of chevy owners are having. Its an obvious recall and part thats not up to the law or standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594501June 15, 2024
STEERING
I'm frequently seeing a "Service Power Steering. Drive with Care" message on my dashboard. This has happened multiple times (e.g., 6-8 times) on single 20-mile drive during heavy downpour . I had the issue checked immediately by the dealer. While they couldn't replicate the exact scenario (they only saw the message once), they did apply a pending software update. Unfortunately, the message reappeared after a few days and continues to come and go sporadically. Several other vehicle owners have also reported this message online, but there seems to be no clear explanation yet. Interestingly, I've noticed the message seems to correlate more frequently with using the 120V outlet for powering accessories. Given this "programmed message" likely triggers based on specific scenarios, there must be identifiable conditions causing it. The message appears at various speeds (city/highway) and during both straight driving and turns. I'm sharing this information to raise awareness and encourage others experiencing this issue to contact their dealership. By reporting similar situations, we can hopefully push for a proper diagnosis and solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594544June 15, 2024
UNKNOWN OR OTHER
On [XXX], I was driving our 2017 Silverado 2500HD LT 6.6, with my family in Ohio when the trailer brake controller error started flashing on the dash and would not shut off, go silent nor correct itself. It almost caused an accident initially because it was distracting me by making me look down to READ the message. Then we were almost in a dozen accidents as we were traveling too slow for conditions, unable to get off the highway safely, and issues with steering and braking. In 10 minutes, the error sounded 50+ times. We were towing a 36’ 5th wheel trailer suddenly STABILITRAC also kicked on, REDUCED POWER (another message to look down and read), the engine started running so rough (another issues to look down at the gauges) that I thought the engine had blown. We were not in a safe place to pull over and power was cut dropping our speed from 70 to 45 in a 70 zone. Just after going up the hill, we had to continue down other side which we discovered that the trailer brakes were NOT operational. As we were burning our truck brakes going down the other side. The only reset is to shut off the key (which would lock the steering wheel, lose power steering and power brakes while driving). When STABILITRAC appears vital drivers data is BLOCKED. We removed the trailer brake fuse and the trailer battery charger fuse, but the TRAILER BRAKE CONTROLLER messages continued. Even with the trailer disconnected the the messages continued. The trailer brake wire under the truck had exposed wires. Did the exposed wire cause other systems to malfunction? 1.Are the defective wiring harness(es) causing other systems to fail too, and/or can cause electrical fires? 2.Defective trailer braking unit needs to give one warning and STOP. This defect poses a serious issue for anyone towing (or not). 3.STABILITRAC is going to KILL someone because I believe it already has killed. If STABILITRAC throughs the right code it WILL shut down the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593815June 12, 2024
AIR BAGS
There was no incident yet light came on dash 2 days ago and I got a letter in mail for a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593837June 12, 2024
STEERING
After starting the truck and placing in reverse the service power steering warning come on as well as service ESC. The steering wheel would not move. If I were driving at a higher speed a crash would be imminent. On the Chevy forums there are several other owners that experienced the same problem and the loss of steering happens randomly. After parking the truck and returning several hours later the warnings did not reappear. I called the Chevrolet dealership and they informed me that they cannot diagnose the vehicle if no service lights are actively showing. Then I called Chevrolet to report the issue and they informed me that there are no recalls and nothing can be done unless the warnings are active and to contact another service center. If the vehicle does this while i'm driving I most likely will be in a accident. The Chevrolet case # 9-12940772786
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593863June 12, 2024
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the stabili-trac warning light illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent. The contact stated that occasionally the vehicle stalled during the failure. The contact was able to pull over and restart the vehicle. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593877June 12, 2024
ENGINE
I have a 3.0 LTRe Dura Max issue is if the (Timing Belt ) or actually the oil pump drive belt breaks the engine will lose power if this happens in the middle of an intersection or major highway you will loose total power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593906June 12, 2024
ELECTRICAL SYSTEM
Tailgate opening and closing on its own. No input from key FOB, switch on tailgate, or switch inside of cab. No fuse indicated to pull to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593978June 12, 2024
SERVICE BRAKES
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and attempting to depress the brake pedal, there was an abnormal sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to a local dealer where the brakes were replaced; however, the failure persisted. The local dealer advised the contact that it was a common manufacturer defect and that she needed to wait until parts became available to replace the brakes. The contact stated that the local dealer had not returned her call. The contact reached out to the local dealer recently and was informed that the vehicle was no longer under warranty and that the brakes could not be replaced free of charge. The contact also stated that while turning to the left or right, there was an abnormal sound coming from the tires. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594069June 12, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Back up camera and other cameras intermittently stop working and an error pops up on the screen. Could be a safety issue when reversing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593598June 11, 2024
STRUCTURE:BODY
The tailgate opened and closes on its own while trailering causing sever binds and damage to the trailer and allowing loads to become unsecured. There is a recall already from GM on this issue, but for some reason our VIN is not included. This is a well documented issue. We have video of this occurrence if necessary. The dealer said it’s water in the tailgate switch.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11593620June 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the message "Brake Failure" was displayed. The traction control, ABS, and check engine warning lights were illuminated. The contact stated that while approaching a red traffic light and depressing the brake pedal, the brake pedal was stiff and failed to respond as needed. The contact drove over the curb and onto the median, where the vehicle stopped. The contact was able to drive to the residence at slow speeds, and the contact turned off and parked the vehicle. The contact stated that upon starting the vehicle, 10 minutes later, the message was no longer displayed, and the warning lights were no longer illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 20V055000 (Service Brakes, Hydraulic) because the VIN was not included. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593777June 11, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
Reduction tank makes truck only go 55 when the tank is full causing truck to not go flow of traffic there is a recall 11001 but gm dealer will not repair and knew about this and still sold the truck without tell customer about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593382June 10, 2024
POWER TRAIN
Less than 33,000 miles the transmission thermostat cause the transmission to overheat. The dealership replaced thermostat and fluids. Then less than 100,000 miles same scenario and transmission goes out. Before it went out it had hard shifting and the obvious shutter at low speeds. Into my second transmission and same thing again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593438June 10, 2024
UNKNOWN OR OTHER
The rear third brake light spoiler leaks causing damage to my headliner and vehicle. I have researched this and it appears to be a known issue to GM. However, GM is saying that my vehicle is not affected as of yet. I had an estimate completed on the vehicle by a local body shop. They believe the issue involves the spoiler assembly nuts not being properly tightened and sealed by the manufacturer. A repair will cost approximately $593.63.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593502June 10, 2024
SERVICE BRAKES
While driving on the interstate, my entire display panel/information queue lit up and my information display issued crazy and bizarre warnings. When this happened (I was traveling around 60 mph) immediately pulled off on an exit only to find that my brakes were out/nonexistent and my emergency break button not responding. Luckily and by the grace of God, there were no other vehicles or pedestrians in my line of travel on this exit, the exit fortunately happened to be on an uphill incline/climb which aided in slowing my truck to slow down to a complete stop, and neither I or any other person or vehicles were harmed during this incident. Was told by the Jim Ellis Chevrolet of Atlanta Chevrolet Service Manager (who by the way was a great help and resource through all of this) informed that there was a software “glitch” that had caused all this to happen. I never was told of or was informed of any software “updates” nor had any Chevrolet Dealer Service Department updated this software “glitch” when my truck was given to them for all GM mileage-tiered full service recommendations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593566June 10, 2024
STRUCTURE:BODY
The tailgate opens up while vehicle is in drive. No warning lights come on, the only way I knew is that people driving beside us flagged us down. The pickup bed was full of our luggage… luckily, nothing fell out. This has happened at least 3-4 times. The last time, we were towing our travel trailer, the tailgate opened up while we were driving and got caught on our tongue jack and propane tanks…damaging the tailgate and propane tanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593313June 9, 2024
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
Charging system failed The system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light appeared and a charging system failed message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592815June 6, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592834June 6, 2024
FUEL/PROPULSION SYSTEM
Lack of proper venting of the DEF holding tank causes tank to buckle and expand resulting in very loud metal banging sounds as vehicle travels between high and low elevations. For example driving from Flagstaff AZ (el. 7000) to Phoenix AZ (el 1600) results in loud metal noises from the tank as it partially implodes due to change in pressure. Should the DEF tank develop cracks the result is a leak in DEF to the environment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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