Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11600597July 9, 2024
UNKNOWN OR OTHER
The condenser in my A/C system failed. This is a known issue that numerous GM owners experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600634July 9, 2024
ELECTRICAL SYSTEM
SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue came from GM Parts Direct as the original part number was listed as "DISCONTINUED". Previously we had purchased 2 numbers matching NOX2 sensors 12676706. So why did these sensors not work when the one see image below immediately worked? CHEVY! They programmed out part number 12676706 from the computer and programmed in 12718676. 12718676 CURED OUR U029E and "Exhaust Fluid Service" and "Reduced Speed" issues. Companies are still selling NOX2 part number 12676706 because it was the original device DO NOT PURCHASE THE DISCONTINUED NOX2 SENSOR 12676706. INSTEAD PURCHASE THE 12718676 PART NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600662July 9, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
When my truck is outside and gets rained on. The Tailgate automatically drops and keeps dropping over and over again. It’s been doing this for months. I have many safety concerns. I’ve had my tailgate open while driving. I had a young child standing behind my truck and it automatically opened. Recently over the period of the night it kept sending signals to drop annd lights would alol turn on until my truck battery was drained. I’ve looked up and saw other Silverados in my time frame with same problem with tailgate switch and have been recalled. This is 100 percent same thing going on with my truck. I have video but couldn’t upload below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600117July 8, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while towing an RV and driving approximately 65 MPH, the vehicle suddenly lost motive power and stalled. During the failure the message "Forward Propulsion Failure" was displayed. The vehicle was towed to the local dealer who diagnosed that the fuel pump control module had failed. The fuel pump control module was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600245July 8, 2024
UNKNOWN OR OTHER
The frame has rust holes and rusted through the bottom on the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599597July 6, 2024
SERVICE BRAKES, STEERING
Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No service center open so had to be towed home. Vehicle only has 27,000mi. This has been reported frequently and should be a safety recall as very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599203July 5, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
As I stopped at a red light, I received a message on my instrument panel to “push state”. I noticed my RPMs were at 0 and my vehicle was in neutral. I attempted to shift into drive, but received the same message again. I already had my foot on the brake as I was stopped, so I pushed the start button. The vehicle began its normal startup sequent and my RPMs return to normal. I shifted into drive and was able to continue to where I was headed. At no time did I ever shift the vehicle into neutral or turn it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599325July 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599344July 5, 2024
ELECTRICAL SYSTEM
2017 CHEVY SILVERADO 2500HD LT 6.6L It all started on June 15, 2024 with a TRAILER BRAKE CONTROLLER (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. Our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. It has also taken out the TPMS too. U0137 Trailer Brake Control Module P1050 Reductant Level Sensor P11DB NOX SENOR 1 U0076 CONTROL MODULE COMMUNICATION POWERTRAIN SENSOR U101E LOST COMMUNICATIONS WITH DEDUCTANT CONTROL MODULE U029D LOST COMMUNICATIONS WITH NOX SENSOR 1 U029E LOST COMMUNICATIONS WITH NOX SENSOR 2 U02A3 LOST COMMUNICTIONS WITH PARTICULATE MATTER SENSOR U18A2 LOST COMMUNICATIONS WITH FUEL PUMP P203C REDUCTANT LEVEL SENSOR CIRCUIT LOW P204C REDUCTANT PRESSURE SENSOR CIRCUIT LOW U029E LOST COMMUNICATION WITH NOX SENSOR 2 P20B9 REDUCTANT HEATER 1 CONTROL CIRCUIT OPEN P0307 CYLENDER 7 MISFIRE P1488 TP MOTOR CONTROL CIRCUIT P0097 INSTAKE AIR TEMPORATURE (IAT) SENSOR 2 Upon having an advanced system scan there was an ADDITIONAL 128 CODES. Most of the codes referring to voltage to high and voltage to low. The entire truck is shutting down electrically and we can only assume that this will result in one of two options. First is that the vehicle will catch fire because of the system wide KNOWN WIRE CHAFING electrical issues. Second is that the vehicle is totaled / junked since Chevy will neither recall the KNOWN issues and is too busy changing customers for FRAUDULENT repairs that their vehicles do not need. Take for example P0307 which Chevy wanted $165 for the diagnostic fee and over $650 to replace cylinder 7 injector along with time for the repairs (over $1,000) for a $14 KNOWN wire connector issue that Chevy is performing fraudulently. Chevy CANNOT continue to lock the center information screen. That information is vital to our driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598750July 4, 2024
UNKNOWN OR OTHER
Side mirrors are loose at pivot point, driving at highway speed can blow them closed to the window causing a lack of visibility and requiring me to exit and pull the mirrors back out. Extensive research has not revealed a solution, I have inquired with my dealer, they will not follow up. This has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598752July 4, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598590July 3, 2024
POWER TRAIN
I bought this truck with 0 miles and I purchase an extended warranty for $4000 DLS from the dealership to cover until 150000 miles and on January 2024 The transmission broke down I took in into the dealership for repairs and they have not been able to repaired and they keep giving me the round around every day is been 6 months that I been paying for a vehicle that I can’t drive and neither the dealership or the extended warranty company can fixed I need your help please thank you and gb
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598640July 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The contact inspected the vehicle and became aware that the fuel pump line had deteriorated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598376July 2, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake lights became inoperable. The service trailer brake system warning light was illuminated. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the trailer was replaced with another trailer; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598388July 2, 2024
AIR BAGS
i took the car to the GM dealer to fix the recalled item and was told the dashboard will crack and will need to be replaced when they pull the airbag out and i will need to pay for new dash board....i told them not to fix it....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598403July 2, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Chevrolet Silverado LD Crew. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond as intended and suddenly stalled. The contact stated that the vehicle worked in reverse but did not move forward. There were no warning lights illuminated. The vehicle was towed to the contact residence and was then towed back to an independent mechanic who diagnosed a failure with the transmission. The contact related the failure with an unknown recall; however, the local dealer was contacted and confirmed the vehicle was not under recall. The vehicle was not repaired, since it was no longer under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598412July 2, 2024
POWER TRAIN
While operating vehicle in stop and go traffic the transmission downshifts so hard that the rear end locks up. This abruptly stops the vehicle. This happens quite frequently. The vehicle has had multiple warranty "corrections" made to include a new torque converter and flywheel. The issue was not resolved. Appears to be no correction or applicable TSBS that fix the problem more of a bandaid. This is a wide known issue at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597885July 1, 2024
ELECTRICAL SYSTEM
Tailgate automatically opens and closes on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597892July 1, 2024
STEERING, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was making a right turn from a complete stop at approximately 10 MPH, the vehicle lost power steering functionality. The message "Trailer Brake" and another message indicating a power steering failure were displayed. The contact stated that her husband pulled to the side of the road, turned off and restarted the vehicle; however, the failure persisted. The contact's husband was able to drive to the residence by using physical strength to maneuver the steering wheel. The dealer was notified of the failure and informed the contact that the failure could be related to a corroded ground strap. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597914July 1, 2024
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
My trailer brake service light is on and my trailer brakes don’t work . That’s about all I can think of and haven’t been able to figure out the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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