Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11616185September 24, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616188September 24, 2024
ELECTRICAL SYSTEM, STEERING
- Electronic power steering assist malfunctioning. Available for inspection - Vehicle jerks steering to the left or right at highway speeds, causing near miss accidents. - Dealer performed alignment and did not know how to fix. They were able to replicate the issue. - No other inspection - "Service Power Steering Drive With Care" message intermittently displays and almost immediately goes away. No check engine light or other warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616297September 24, 2024
UNKNOWN OR OTHER
Just bought this truck 6 months ago and found out frame is rotted out. After further research it seems this is a very common issue and may be alot of these trucks on the road with people also not knowing this issue. 100% safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615882September 23, 2024
SUSPENSION
I was driving the vehicle but it sounded like it was popping when I would turn and when I shifted gears. As a result, my brakes were not working and I almost hit another vehicle. I took it to the dealership where they claimed they fixed the issue. When I picked it up this past Saturday, within a block of the dealership, the truck began shaking and a rattling noise could be heard. I had to take the truck back to the dealership. The truck is at the dealership where it is supposed to be inspected again and hopefully properly fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615906September 23, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616051September 23, 2024
ENGINE
While towing a travel trailer from Texas to New Mexico I began to receive DEF 298 miles range remaining after about 3 hours of driving. About 30 minutes after range warning I got another warning that now the tank fluid is low and needs to be refilled. I stopped at the next gas station to fill the DEF tank with fluid but it only took about 1.5 gallons to top it off. I believe it holds 7.7 gallons. Back on the road the DEF level did not reset and it gave me a warning that in 500 miles I would be speed limited to 65 MPH. While this warning is displayed it is not possible to view tire pressure, transmission temperature or any other vital information about the vehicle. The countdown continued and when I reached my destination I had 298 miles remaining. I topped the DEF tank off once again and it took 1.5 gallons again. This only brought the level back to "low add fluid'. After 2 days of driving without the trailer the DEF level returned to full. When I began the return trip with a full DEF tank I made it about an hour before I received the 300 mile range warning. I refilled it at every fuel stop with about 1 gallon. It remained at the 300 mile range warning throughout the trip and after. My issue with this system is that it could render the vehicle undrivable in the middle of nowhere hundreds of miles away from a Chevrolet Service Center. The DEF system especially when it is verified that the tank has fluid and is actually using it normally should be able to be bypassed to make it to a repair center. I forgot to mention that this is a new vehicle 4 months old with about 4000 miles on it. It has been in the Chevrolet Service for 3 weeks and has not even been looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616070September 23, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Lifter failure of the right bank in 2021 at 19,000 miles. At the time of failure engine was 2.5 quarts low on oil. Ever since, this truck has been using oil excessively. I am currently involved with an oil consumption test. Of which over the last 5k miles I have had to have more oil added by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615850September 22, 2024
VISIBILITY/WIPER
While the vehicle was in operation, the drivers side mirror fell off. The is a safety risk as I was not able to use mirror to check for vehicles in blind spot or in left lane as I was driving. Not to mention, as per NYS vehicle and traffic law, vehicles have to have at least a drivers side rear view mirror while in operation. After the vehicle was parked, inspection of the mirror assembly found severely corroded swivel and corrosion on the bolts holding mirror on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615788September 21, 2024
POWER TRAIN
I bought my 2015 Silverado Z71 LT new in 2015, after a few months I started experiencing the "chevy shake", I took it back and they replaced the tires saying its fixed. It didnt fix it, after getting ready to call and go back it stopped doing it. Throughout the years it has done it off and on, I have had the driveshaft balanced, 3 sets of wheels and 5 sets of tires, U-joints, both fron CV Axles, bearings and bushings in the differential, transmission checked and fluids and filter changed, still does it. The truck only has 38,850 miles, I saw that there is a class action lawsuit against GM for knowingly selling these vehicles with bad driveshafts or transmissions. I will have it back in the shop Tuesday 9/24/24 to have them look again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615794September 21, 2024
STEERING, UNKNOWN OR OTHER
While driving on the freeway the right control arm broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615532September 20, 2024
POWER TRAIN
Automatic transmission slips gear. When idling on hwy vehicle automatic transmission doesn't go into drive. Stalled on hwy at traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615537September 20, 2024
UNKNOWN OR OTHER
I took my truck for a routine service with the dealership. The Service Rep told me that my truck frame was rusting out to the point where it's near unsafe to drive. He told me it'd be 15k to replace the frame. I find it incredible that a 12 year old American made vehicle can have the frame rust out so fast and to such a degree without the dealership or manufacturer knowing that there is a potential safety risk in their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615557September 20, 2024
ENGINE
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with lifters failure. The mechanic determined that the lifters needed to be replaced. Additionally, the mechanic informed the contact that if the camshaft had failed, the camshaft and the engine would need to be replaced. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615612September 20, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
Engine shuts down on its own causing steering wheel to jerk and almost locks preventing control. Has been doing this for three weeks and is now getting much worse. Seems to do when making slow speed sharp turn. Almost hit another car in intersection yesterday due to steering control loss. I have seen numerous mentions of this on the internet but seems GM does not have a fix. The truck is now dangerous to drive as it can completely shut down in the middle of an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615322September 19, 2024
STEERING, SERVICE BRAKES
The Electronic Steering assist stopped working while I was driving to work. Was leaving a stop sign and steering wheel became stuff and notifications on dash appeared. Was able to get to side of the road and turned vehicle off for 20-30 mins and started back up and steering was normal. Notifications on the dash were: Service Power Steering and Service Trailer Braking System. Search online showed this is a known issue that has happened with these vehicles for years and clearly hasnt been addressed. This is very dangerous. Vehicle has 42k miles on it. I had the "Service Trailer Braking System" notification come on a couple times previously and steering felt "sloppy" but immediately went away. And Ive never used the trailer braking system so I didnt think anything of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615375September 19, 2024
FUEL/PROPULSION SYSTEM, SUSPENSION, STRUCTURE:BODY
Check engine light came on. P0442 code. Brought for service. Needed to replace fuel components but frame too rusted to mount parts. Told to see body shop for repair if possible. No rust on bed or body . Body shop could not repair frame. Body shop said frame is no longer safe to drive. Unable to pass state inspection. 97000 mi , no commercial use. Well maintained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615412September 19, 2024
STRUCTURE
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the driver’s side rear sub frame was rusted and had collapsed, and the vehicle was unsafe to drive. The vehicle was towed to a dealer where it was diagnosed and determined that sub the frame needed to be replaced. The vehicle was not repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 144,230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615225September 18, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the brake pedal was depressed; however, the vehicle was not slowing as intended. The contact stated that the check engine and service brake warning lights were illuminated. The contact pumped the brake pedal; however, the brakes failed to operate as needed. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the brake sensors and the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614995September 17, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while shifting from reverse to drive, there were four hard bumps. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the computer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614996September 17, 2024
POWER TRAIN
My 2017 Chevy Silverado was giving me minor issues about two weeks previously, I was coming on the road and hear like something broken in pieces. I stop at the light and when I was to go forward to continue my with driving the truck was going backwards.. so scary thanks God, I didn't press the acceleration fast I would it have hit the car on back of me . I set emergency lights and call for help.. truck was moved from the road and brought back home. Please look into this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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