Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11143969October 29, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE A 2015 CHEVROLET IMPALA LT, AFTER RETURNING FROM VACATION I DISCOVERED A DAMPNESS IN MY TRUNK. I REMOVED EVERYTHING FROM THE TRUNK AND THE NEXT MORNING I WENT TO THE CAR TO VACUUM IT OUT. I LIFTED THE THE COVER FOR THE SPARE TIRE, AND NOTICE IT WAS SITTING IN AT LEAST 4 TO 6 INCHES IF WATER. I KNEW IT RAINED IN CENTRAL TEXAS FOR 14 CONSECUTIVE DAY AND THAT'S WHERE THE WATER CAME FROM. SO RESEARCHED ONLINE LINE, WENT TO THE DEALERSHIP AND TOLD THEM WHAT HAS HAPPENED, WELL THEY DIDN'T DO ANYTHING. INSTEAD THE WAY ME TO PAY THEM THIS RIDICULOUS AMOUNT OF MONEY TO DIAGNOSE IT. SO I CALL CHEVROLET TO EXLLAIN WHAT WAS GOINGG ON, THE REPRESENTATIVE WORDS WERE WELL MAAM THERE ISNT A RECALL FOR YOUR YEAR. THIS IS RIDICULOUS AND A HEALTH SAFETY ISSUE AND AS WELL AS AN WIRING ISSUE. PLEASE HELP THE OWNER OF IMPALA'S THAT ARE HAVING THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143483October 28, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
THE DESIGN OF THE HEADLIGHTS IS FAULTY. THE REFLECTORS BEHIND THE BULBS DO NOT PROJECT SUFFICIENT ILLUMINATION OF THE ROAD AHEAD, NOR DOES IT ILLUMINATE THE LEFT AND RIGHT CORNERS. I ESTIMATE THAT THE VERY DIM LIGHTS ARE GOOD FOR 30-FT AHEAD AT MOST, AND THEY ARE SO DIM THAT THEY ARE ALMOST USELESS WHEN DRIVING IN AM AND PM HOURS. SWITCHING TO HIGH-BEAMS BARELY MAKES A DIFFERENCE. IN FACT, I ALWAYS DRIVE WITH THE HIGH BEAMS ON WHEN DRIVING IN THE DARK, AND HAVE NEVER HAD AN ONCOMING VEHICLE FLASH ITS LIGHTS AT ME IN ATTEMPT TO GET ME TO SWIYCH TO THE LOW-BEAMS. FURTHER, TURNING CORNERS IN THE DARK IS DANGEROUS, AS THERE IS VIRTUALLY NO ILLUMINATION OF THE CORNERS BY THE HEADLIGHTS. ALL OF THIS IS EXACERBATED SIGNIFICANTLY WHEN THE PAVEMENT IS WET AND WHEN IT'S RAINING. I SUGGEST THAT YOU TAKE A TEST DRIVE IN ONE OF THESE VEHICLES, IN " COUNTRY" ENVIRONMENTS THAT ARE NOT LIT BY STREET LIGHTS. DO IT AGAIN ON SIMILAR ROADS WHEN IT'S RAINING. SEARCH GOOGLE "IMPALA POOR HEADLIGHT DESIGN" AND YOU WILL FIND THAT THIS HAZARD IS DISCUSSED IN SEVERAL FORUMS AND REVIEWS FOR 2015 THROUGH 2018 IMPALAS. IT BOGGLES THE MIND TO KNOW THAT GENERAL MOTORS HAS ALLOWED THIS SAFETY ISSUE TO BE PERPETUATED THROUGH 4 IMPALA MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142453October 24, 2018
ENGINE, VEHICLE SPEED CONTROL
TAKATA RECALL WHILE DRIVING I KEEP GETTING A 'ENGINE POWER REDUCED' MESSAGE AND MY CAR IMMEDIATELY SHUTS OFF IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142297October 23, 2018
UNKNOWN OR OTHER
DOOR SYSTEM ON THE CAR HAS FAILED MULTIPLE TIMES WHERE I HAVE TO TAKE THE DOOR APART AND FIX IT. IT'S NOT ALL 3 DOORS IT'S JUST ONE DOOR. I UNDERSTAND YOU MAY NOT THINK THIS IS A SAFETY THING. BUT I'M A FIREFIGHTER AND LET ME TELL YOU THAT IF I HAD SOMEONE IN THE BACK SEAT AND I GET IN A CRASH. HOW ARE THEY SUPPOSE TO GET OUT? SINCE I HAVE A CAR SEAT ON THE OTHER SIDE. ESPECIALLY IF THE CAR CATCHES FIRE. I GUESS SOMEONE DYING WILL HAVE TO CHANGED THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141765October 22, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE MAKING A TURN, THE VEHICLE COMPLETELY LOST POWER. ALSO, THE STABILIZER TRACK AND ENGINE SERVICE INDICATORS ILLUMINATED. THE VEHICLE COASTED AS IT REGAINED SOME POWER, BUT THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO SLOWLY BE DRIVEN TO ITS DESTINATION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141539October 20, 2018
SERVICE BRAKES
UNCOMMANDED ACTIVATION OF PARKING BRAKE. WHILE PARKED, IGNITION OFF, IGNITION KEY REMOVED, VEHICLE UNOCCUPIED, PARKED ON FLAT AND LEVEL SURFACE, PARKING BRAKE ACTIVATED APPROX TWO MINUTES AFTER ENGINE TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141513October 19, 2018
STEERING, SUSPENSION
THE LOWER CONTROL ARMS FOR MY 2008 CHEVY IMPALA LT WERE NEVER REPLACED IN THR RECALL. THE RECALL STATES THAT IF THEY BRAKE WHILE DRIVING CAN CAUSE DAMAGE ,INJURY OR DEATH, 2ND OWNER NEVER GOT RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141230October 18, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11141312October 18, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT A LOW SPEED, A GRINDING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE BRAKE ASSIST, TRACTION CONTROL, STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140654October 16, 2018
ELECTRICAL SYSTEM
THIS VEHICLE IS UNDER ACTIVE RECALL. I HAVE SOLD (TRADED-IN,) THE VEHICLE TO A LICENSED CAR DEALER. I INFORMED THE BUYER VERBALLY OF THE SAFETY ISSUE, BUT I WISH TO BE CERTAIN GM IS AWARE OF THE SALE. UNFORTUNATELY, THE GM WEBSITE RECALL SECTION HAS NO WAY FOR ME TO REGISTER THE SALE, AND THEREFORE THERE MAY BE A RISK TO THE EVENTUAL BUYER OF THE CAR, SHOULD THE SELLER FAIL TO MENTION TO THE BUYER/END-USER THAT THERE IS AN ACTIVE RECALL. GM IS DERELICT IN NOT HAVING A WAY FOR RECALLED VEHICLE SELLERS TO SIMPLY REGISTER THE SALE WITH THE NEW OWNER'S INFORMATION. THE GM RECALL SITE ALSO DOES NOT ACCEPT ANY EMAILS OR ANY OTHER ONLINE CONTACT. CALLING GM VIA TELEPHONE RESULTS IN TRANSFERS, DELAYS, AND RECORDINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140669October 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I KEEP GETTING ERRORS OF CHECK STABILITRAK ENGINE POWER REDUCED I HAVE CHANGED THE THROTTLE BODY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140437October 15, 2018
AIR BAGS
I KEEP GETTING A MESSAGE "AIRBAG SERVICE" AND THE LIGHT COMES ON AND STAYS ILLUMINATED. I TOOK THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET ON 15 OCT 2018. I WAS TOLD THAT EVERYTHING CHECKED OUT FINE AND THAT THERE IS NO ISSUE. I DONT UNDERSTAND THIS BECAUSE IT HAS HAPPENED NUMEROUS TIMES AND I AM CONCERNED ABOUT MY SAFETY. THIS HAS HAPPENED WHEN I START THE VEHICLE AND WHILE I AM DRIVING I WILL GET THE MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140199October 14, 2018
STEERING, SUSPENSION
TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11140240October 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
UPON STARTING STABILITRAK NEEDS SERVICE. REDUSED ENGINE POWER AND CHECK ENGINE LIGHT ALL CAME ON AND CAR RAN ROUGH. REATART AND CAR RUNS BUT CHECK ENGINE LIGHT SATYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139974October 12, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN I FIRST PURCHASE MY CAR FROM A USED CAR DEALER WHICH IS SMART AUTO DEALER, 2 WEEKS LATER MY VEHICLE WILL START TO HAVE ISSUES WHILE MY VEHICLE IS IN MOTION ON THE SERVICE STREETS. WHENEVER I AM MAKING A LEFT TURN MY ALERT ALARM WILL LIGHT UP ON DASH STATING SERVICE BRAKE ASSIST , SERVICE STABILITRAK , SERVICE TRACTION CONTROL AND ABS LIGHT, THIS WILL GO ON & OFF, BUT NOW IT STAYS ON CONSTANTLY. WHILE TURNING LEFT, THERE WILL BE A GRINDING NOISE, CAR TENDS TO REDUCE ITS POWER, LIKE ITS HARD FOR ME TO TAKE OFF AND MY VEHICLE WILL KICK SO HARD, LIKE SOMETHING IS LOCKING. ALSO ANOTHER ISSUE IS WHILE PARKED ON A SLANTED CARPORT, MY VEHICLE WILL NOT GO INTO REVERSE GEAR. I FEEL LIKE MY VEHICLE IS GOING TO BREAK BECAUSE, I HAVE TO FORCE IT TO GET INTO REVERSE GEAR, THAT THE VEHICLE WILL MAKE THE LOUDEST NOISE, LIKE MY AXLE IS GOING TO BREAK ON ME. ACCORDING TO THE DEALERS SERVICE DEPARTMENT ITS NOT SHOWING UP ON THERE DIAGNOSTIC AS ANY ISSUES. CAN SOMEONE PLEASE TELL ME IF THERE IS A RECALL ON MY VEHICLE? THERE WAS A KNOWN RECALL, BUT MY VIN# IS NOT SHOWING UP. DEALERS ARE TRYING TO CHEAT ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140010October 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL MY STABILITY TRACK SENSOR IS CONSTENTLY COMING ON OVERPOWERING MY DRIVING AND MESSING MY DRIVING UP. IT HAPPENS WITH NO CONDITIONS WHEN I TURN THE WHEEL TO THE LEFT AND HAS BEEN HAPPENING EVER SINCE I BOUGHT THE CAR. I ALSO HAD THE ENGINE SHUT OFF ON THE FREEWAY. I HAVE REPLACED MANY THINGS THAT I WAS TOLD CAN BE CAUSING THIS. THERE IS STILL AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139738October 11, 2018
AIR BAGS, SEAT BELTS
CLEANED INTERIOR OF CA WHILE SITTING STILL IN DRIVEWAY. SERVICE SEAT BELT WARNING APPEARED IN INFORMATION CENTER DISPLAY. HAD THE CODE READ AT MECHANIC. SEAT BELT PRETENSIONER WAS FOUND TO BE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139377October 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, UNKNOWN OR OTHER
WHEN TURNING LEFT THE VEHICLE MAKES A GRINDING NOISE AND THE WARNING LIGHT TO SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND SERVICE ABS COME ON. THIS IS MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING FROM A STOPPED POSITION. THE VEHICLE ALSO SHAKES WHEN ACCELERATING OR MAINTAINING ANY SLEEK GREATER THAN 25MPH. THE SHAKE IS MOST NOTICEABLE BETWEEN 45-60MPH, AND BECOMES LESS NOTICEABLE BETWEEN 61-70MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139414October 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139433October 10, 2018
UNKNOWN OR OTHER
THE FORWARD COLLISION ALERT SYSTEM WHICH IS STATED TO WORK OVER 40 MPH DOES NOT GIVE ADEQUATE WARNING AT ANY SETTING. THE SYSTEM SHOWS A GREEN ICON WHEN FOLLOWING ANOTHER VEHICLE. THE ICON CHANGES TO AMBER WHEN FOLLOWING ANOTHER VEHICLE EXTREMELY CLOSE (WAY TOO CLOSE) AS A TAILGATING ALERT. IT IS MEANT TO GIVE A HEADS UPS FLASHING RED DISPLAY ON THE WINDSHIELD WHEN OVERTAKING ANOTHER VEHICLE AT A SPEED THAT MAY CAUSE A COLLISION. THIS SYSTEM HAS A NEAR. A MEDIUM AND A FAR SETTING WHICH IS SUPPOSED TO FUNCTION WITHIN 194 FT. AT NO SETTING APPROACHING A VEHICLE FROM THE REAR TO A DANGEROUSLY CLOSE POINT COULD I GET THE SYSTEM TO GIVE A RED ALERT, THIS WAS ON THE FAR SETTING. THE DEALER SERVICE CHECKED THE SYSTEM IN THE GARAGE AND SAID IT WAS WORKING. THEY WOULD NOT DO A ROAD CHECK BECAUSE IT IS TOO DANGEROUS. THE SERVICE MANAGER SAID HE HAD DONE THEM IN THE PAST AND THE RED ALERT ONLY HAPPENS WHEN YOU ARE EXTREMELY CLOSE TO THE CAR AHEAD. IN A CONTROLLED CHECK I GOT TO WITHIN A CARS LENGTH OVERTAKING THE CAR AHEAD WITH NO ALERT AND THIS WAS ON THE FAR SETTING. THIS SYSTEM IS USELESS WITHOUT GIVING AN ALERT IN TIME TO REACT. I HAVE SEEN THIS SYSTEM WORK WELL IN OTHER BRAND CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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