Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11155580December 3, 2018
ELECTRICAL SYSTEM
KEY IS STUCK IN THE IGNITION, CAN NOT START CAR OR REMOVE THE KEY. BATTERY IS IN GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155628December 3, 2018
STRUCTURE:BODY
2014 CHEVROLET IMPALA TRUNK LEAKS. WATER FILLS INTO THE SPARE TIRE WHEEL WELL AND WETS ALL FABRIC IN THE TRUNK. SPARE TIRE STARTING TO RUST AND MILDEW SMELL IN TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155749December 3, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEAD LIGHTS KEEPS BLOWING OUT SOMETIMES ALL HEAD LIGHTS GO OUT. I REPLACED ALL LIGHTS AND THEY KEEP GOING OUT. SOMETIMES THE BRIGHT LIGHTS COME ON WHEN I TURN ON SIGNAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155413December 2, 2018
ENGINE
EARLIER THIS YEAR MY CAR STARTED FLASHING A "REDUCE ENGINE POWER" AND "SERVICE TRACTION CONTROL" TOGETHER. MY CAR SOUNDED LIKE IT WAS WORKING HARDER TOO BUT I WAS CITY DRIVING LESS THAN 30MPH SO I DIDN'T OTHERWISE NOTICE PROBLEMS. THIS HAPPENED RARELY. A FEW MONTHS LATER I WAS ON THE FREEWAY JUST GETTING ON (FLAT ROAD) AND THE WARNINGS CAME ON SUDDENLY. THEN AS I GOT OVER 40MPH, MY CAR ENGINE SHUT DOWN AND MY STEERING WHEEL LOCKED. LUCKILY I WAS ABLE TO MAKE A SLIGHT TURN OFF MY WHEELS ENOUGH TO GET TO THE SIDE OF THE ROAD. MY CAR FLASHES THESE RANDOMLY AFTER RANDOM LENGTHS OF TIME OF THE CAR BEING ON AND DRIVEN AND IT'S ALMOST A DAILY OCCURRENCE. I'VE SEEN ONLINE NO ONE HAS BEEN ABLE TO SOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154735November 29, 2018
VISIBILITY/WIPER
AFTER STARTING CAR BY REMOTE, I ATTEMPTED TO DRIVE, GETTING ABOUT 10 FEET WHEN I HEARD A LOUD EXPLOSION INSIDE MY CAR ALONG WITH A BRIGHT FLASH. STOPPING MY CAR I LOOKED AROUND INSIDE AND OUT AND SAW NOTHING UNUSUAL. GETTING OUT OF VEHICLE, I EXAMINED MY REAR WINDOW AND FOUND IT TO BE COMPLETELY SHATTERED.THIS OCCURRED WHILE ATTEMPTING TO PULL OUT OF MY PARKING LOT IN MY CONDOMINIUM COMPLEX. MY THEORY IS THAT IT WAS A FAULTY REAR WINDOW DEFOGGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154159November 27, 2018
SEATS
THE PASSENGER SIDE SEAT PRESSURE(?) SWITCH IN SEAT FOR AIR BAG, CONSTANTLY GOES OFF INDICATING THERE IS SOMEONE SITTING THERE, WHEN IN FACT THERE IS NO ONE OR A PIECE OF PAPER ON THE SEAT. IT STARTED OUT AS A RARE OCCURRENCE BUT IS NOW PRETTY MUCH SWITCHING ON ALL THE TIME, EITHER AT CAR START UP OR IN THE MIDDLE OF DRIVING. IF IT DIDN'T DINGLE, WARNING THE PASSENGER ISN'T BUCKLED IT WOULDN'T BE A HUGE DEAL, BUT STILL WOULDN'T NEED IT TO DEPLOY IN AN ACCIDENT WHEN THERE ISN'T A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154271November 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO PREMIER NISSAN OF METAIRIE (504-455-5800, LOCATED AT 6636 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED A DIAGNOSTIC TEST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SEVEN DIFFERENT FAILURE CODES WERE LOCATED, INCLUDING THE CAM SHAFT POSITION SENSOR AND THE POWER TRAIN CONTROL RELAY. THE CONTACT REPLACED THE PARTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154276November 27, 2018
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANSBURG HWY, HENDERSONVILLE, NC 28792, 828-693-3461), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153712November 26, 2018
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE STEERING WHEEL WHILE TURNING IN EITHER DIRECTION. NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING) WERE REFERENCED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153928November 26, 2018
ELECTRICAL SYSTEM
ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR BACK TO THE DEALER THEY SIMPLY SAID THEY COULD NOT FIND ANYTHING WRONG OR LOCATE THE PROBLEM AFTER KEEPING THE CAR FOR A DAY. I PURCHASED THIS CAR NEW SEPTEMBER 2017 AND HAS LESS THAN 12,000 MILES AS OF TODAY. WHAT AM I SUPPOSE TO DOJUST KEEP GOING AS IF NO PROBLEM EXIST? IT IS A GOOD CAR AND THIS IS THE FIRST PROBLEM I'VE EXPERIENCED BUT SOMEONE NEEDS TO TAKE RESPONSIBILITY, NO FUN BEING STRANDED AND TECHNICIANS AT DEALERSHIP UNABLE TO LOCATE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154044November 26, 2018
POWER TRAIN
NO PROBLEM W TRANSMISSION UNTIL IT BROKE DOWN HALLOWEEN MY CAR HAS JUST UNDER 68K MILES THIS IS RIDICULOUS NOTHING WAS WRONG DROVE NO ISSUES, WENT TO LEAVE WHEN I TTOOK OFF NOTICE LOUD METAL ON METAL GRINDING NOISE, LIKE NO ENGINE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153610November 25, 2018
STRUCTURE:BODY, POWER TRAIN, STEERING
I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153552November 24, 2018
AIR BAGS
RIGHT HAND PASSANGER ROOFRAIL AIRBAG NEEDS TO BE REPLACED ACCORDING TO PETERSON CHEVROLET, THE DEALER WHERE I PURCHASED THE CAR. AIRBAG WARNING LIGHT IS ON. CAR HAS 62,904 MILES ON IT. SEEMS TO ME THIS OUGHT TO BE GM'S RESPONSIBILITY TO MAKE SURE THE [XXX] THING WORKS. NO EVENT HAPPENED. THE AIRBAG WARNING LIGHT JUST CAME ON WHILE WE WERE DRIVING. HOW DO I KNOW WHO THE AIRBAG MANUFACTURER WAS? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153206November 22, 2018
STEERING
WHEN BRAKING THE POWER STEERING FAILS AND IS VERY HARD TO STEER WHEN TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153113November 21, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT A TICKING NOISE WAS PRESENT COMING FROM THE FAN BOX LOCATED INSIDE THE DASHBOARD, WHICH CAUSED THE ENGINE BATTERY TO DRAIN. THE CONTACT INDICATED THAT THE TICKING NOISE WAS PRESENT WHILE THE VEHICLE WAS TURNED OFF AND THE KEYS WERE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. *TT CONSUMER STATED TICKING NOISE IS DRAINING THE BATTERY AND CAUSING ALOT OF PROBLEMS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153137November 21, 2018
AIR BAGS
~TL THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152911November 20, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BIG BEND CHEVROLET BUICK (LOCATED AT 1424 N YOUNG BLVD, CHIEFLAND, FL 32626, (352) 493-4263) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO DRIVE THE VEHICLE TO SEE IF THE FAILURE WOULD RECUR. THE CONTACT DID NOT HEED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *TT *TR *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152371November 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
STABILITRACK AND ENGINE LIGHT CAME ON AT THE SAME TIME WITH A MESSAGE THAT SAID, 'ENGINE POWER IS REDUCED'. THIS OCCURRED AS I WAS DRIVING ON THE HIGHWAY. THE VEHICLE GRADUALLY SLOWED, BUT I WAS ABLE TO MAINTAIN A SPEED OF 55 MPH. I WAS UNABLE TO ACCELERATE QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152565November 19, 2018
POWER TRAIN
AFTER TURNING AND BACKING OUT OF A STORE PARKING LOT, I PUT MY CAR BACK INTO DRIVE. ABOUT FIVE OR TEN FEET LATER MY FINAL DRIVE SHATTERED AND MY VEHICLE BECAME COMPLETELY IMMOBILE. I WAS UNABLE TO MOVE MY VEHICLE OUT OF THE WAY OF TRAFFIC. I AM VERY FORTUNATE THAT THIS ISSUE DID NOT OCCUR WHILE I WAS DRIVING ON THE HIGHWAY OR A CROWDED STREET. FOR MY TRANSMISSION TO HAVE CATASTROPHIC FAILURE AT A MEAGER 76,000 MILES IS ABSOLUTELY ABSURD. TRANSMISSION WAS CARED FOR ACCORDING TO MANUFACTURER'S RECOMMENDATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152635November 19, 2018
POWER TRAIN
THE AIR CONTROL KNOB MAKES A TICKING SOUND. IT DOES WHEN YOU OPEN THE CAR DOOR OPENS, IF THE WIND SHIFTS, OR WHEN YOU ARE ADJUSTING THE TEMPERATURE IN THE CARR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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