Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11243873August 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT HEARD CLICKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE NOISE GREW LOUDER WHEN THE VEHICLE WAS AT A STOP AND WHEN THE ENGINE WAS STARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243978August 14, 2019
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROCKER ARM AND FUEL INJECTION WERE FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243470August 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL. STABLINK FIRST CAME ON MY CAR WHEN DRIVING ON A CITY ROAD IT WAS SHAKING DID NOT WANT TO PICK UP SPEED. HAD THAT FIXED, THEN 9/2018 MY SIDE BLINDERS STARTED MALFUNCTIONING WOULD COME ON AND OFF. AT TIMES ONE WOULD JUST STAY ON EVEN WHEN THE CAR WAS OFF. RECEIVED A LETTER 4/2019 ABOUT EXTENDED WARRANTY ON THIS BUT ONLY GOOD FOR 80,000 MILES. MY CAR HAS 98,000 MILES. SO HERE I AM STUCK TO HAVE TO PAY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243568August 13, 2019
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE FAILED TO OPERATE PROPERLY WHILE DRIVING. THE CONTACT DROVE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, 304-744-1561) TO HAVE THE FAILURE REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243313August 12, 2019
AIR BAGS
THE AUTOMATIC OCCUPANT SENSING SYSTEM (AOS) IS FAILING TO RECOGNIZE THE FRONT PASSENGER. THE SERVICE AIRBAG ALERT GOES OFF AND ON EVERY 3 TO 4 MINUTES. THERE WAS A RECALL ON THE 2015 CHEVY IMPALA FOR THIS SAME ISSUE BUT SOMEHOW MY VEHICLE WAS NOT ASSOCIATED WITH THIS RECALL. I BELIEVE THAT THIS MAY BE IN ERROR. I FEAR FOR MY DAUGHTERS SAFETY ,AND HAVE HAD CONTINUOUS ISSUES WITH VEHICLE INCLUDING MAJOR ELECTRICAL, KEY FOB, BATTERY CHARGING, COMPLETE AC FAILURE WHICH WILL BE A 2400.00 CHARGE IN WHICH I CANT AFFORD ON TOP OF THE AIR BAG ISSUE AND HAVE GOTTEN NO RESOLUTION. I AM A SINGLE MOM AND THIS IS MY FIRST VEHICLE THAT I HAVE FINANCED, THIS IS A TOTAL NIGHTMARE. PLEASE INVESTIGATE AND HOPEFULLY FOLLOW UP WITH THIS ISSUE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242949August 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER STEERING WAS INOPERATIVE! TOOK VEHICLE TO REPAIR SHOP. MECHANIC FOUND LEFT REAR WHEEL SPEED SENSOR RING BROKEN. THIS SHOULD NOT HAPPEN! THERE ARE 50215 MILES ON THIS CAR AND IT IS VERY WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243021August 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TRACTION CONTROL LIGHT AND CHIME ON AND OFF..............CAR RUNS OK BUT CHIME WILL DRIVE YOU CRAZY.............NEED TO TURN IT OFF................
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242841August 9, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE VEHICLE MAY BE INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO TOOK THE VEHICLE TO AN UNKNOWN DEALER AND WAS INFORMED THAT HE WOULD EITHER HAVE TO REPLACE THE AIR BAGS OR REPLACE THE WIRING IN THE VEHICLE. THE DEALER INFORMED THE CONTACT TO CALL NHTSA TO CHECK IF THE VEHICLE WAS INCLUDED IN A RECALL. THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THERE WERE NO ACTIVE RECALLS ON HIS VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT ALL THE SEAT BELTS BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242829August 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE REAR. THE CONTACT MENTIONED THAT THE POLICE WAS THERE BUT WAS UNAWARE IF A REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TIRE FACILITY WHERE THE FAILURE WAS UNDETERMINED THE VEHICLE WAS THEN TOWED TO SERRA CHEVROLET BUICK GMC OF NASHVILLE (2340 GALLATIN PIKE N, MADISON, TN 37115 (615) 543-5456) WHERE THE CONTACT FAILED TO REMEMBER THE DIAGNOSIS HOWEVER, DID RECALL THAT THE BATTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11242612August 8, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
MY 2015 CHEVY IMPALA LT SPONTANEOUSLY CAUGHT FIRE WHILE MY HUSBAND, MYSELF AND TWO DOGS WHERE IN MOTION DRIVING UP I-95 N TO MY GRADUATION. THE ONLY WARNING WE RECEIVED WAS TO SERVICE STABILITRAK WHICH HAS CAME ON AT THAT TIME WHEN THE CAR WAS ALREADY ON FIRE. THERE WAS NOT RECENT WORK DONE ON THE CAR. UNKNOWN WHY THIS OCCURRED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11242238August 7, 2019
AIR BAGS, ELECTRICAL SYSTEM
I HAD A PROBLEM WITH THE LANE DEPARTURE MODULES THAT EXPLODE AND AND CAUSED MY SYSTEM TO FAIL. SAYING THAT MY AIRBAG DEPLOYED, MY GAS WAS EMPTY, THEY THEFT IS DETECTED, THE A/C BLOWER MOTOR TURNED ON AND OFF, FINALLY I GOT THE MODULES REPLACED, BUT NOW THERE ARE NEW SAFETY ISSUES HAPPENING. THE LIGHT ON THE MIRROR TO TELL IF SOMEONE IS NEXT TO ME TURNS ON ALL THE TIME. I ALMOST RAN OFF THE RAID BECAUSE I WAS CHANGING LANES AND IT WENT OFF AND NOW ONE WAS THERE. THE BACKUP SENSORS ARE DELAYED IN TELLING ME IF SOMETHING IS BEHIND ME OR COMING BEHIND ME. THE FRONT SYSTEM DOES NOT MAKE THE CAR SLOW DOWN WHEN I AM IN CRUSE CONTROL AND A CAR GOES SLO INFORNT OF ME. I DON'T TRUST THAT THE AIRBAG WILL GO OFF IF IT NEEDS TO IN A COLLISION.. I REALLY DON'T FEEL SAFE IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242333August 7, 2019
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS QUIT WORKING WHILE DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241976August 6, 2019
AIR BAGS
THE PASSENGER AIR BAG WILL NOT TURN ON. IT IS DISABLED AND THE DIGITAL READER BELOW THE SPEEDOMETER FLASHES SERVICE AIRBAG. DEALER SAID THERE IS NO RECALL AND IT'S FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241989August 6, 2019
AIR BAGS
AIRBAG LIGHT COMES ON, ON THE PASSENGER SIDE WHEN NO ONE IS SITTING IN THE SEAT. THE LIGHT COMES ON FOR SERVICE. THE LIGHT WOULD COME ON ONCE I PUT THE CAR IN DRIVE OR ONCE I PUT THE VEHICLE IN PARK. THE FIRST TIME THE LIGHT WOULD COME ON AND GO OFF BUT THE SECOND TIME THE LIGHT STAYED ON.I TOOK MY CAR TO THE DEALER TWICE AND IT WAS A BAD SENSOR IN THE SEAT. IT TOOK A WEEK TO GET THE PART FROM THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241655August 5, 2019
UNKNOWN OR OTHER
TAKATA RECALL MY CAR HAS BEEN JERKING EVERY TIME IT WOULD SWITCHES GEARS. I DIDN'T REALLY THINK IT WAS AN ISSUE UNTIL I RESEARCHED AND I SEEN ALL OF PEOPLE HAD THE SAME PROBLEMS. THEY ALL SAID THE SAME THING IT WAS THE "TRANSMISSION" WELL EVERY TIME I DRIVE I WOULD BE AT A STOP SIGN OR AT A RED LIGHT. AND WHEN I GET MY GO AHEAD MY COULD WOULD NOT MOVE UNLESS I PUT THE PEDAL TO THE FLOOR, EVEN THEN MY CAR WILL JERK BACK AND PEEL OUT. IM AFRAID TO DRIVE MY CAR, I THINK ONE DAY IT MIGHT STOP MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241426August 3, 2019
ELECTRICAL SYSTEM, ENGINE
TAKARA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241397August 2, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I DROVE THE CAR TO A STORE, PARKED, TURNED THE ENGINE OFF AND EXITED THE VEHICLE. WHEN I GOT OUT OF THE CAR IT WAS SMOKING UNDER THE HOOD. A SHORT TIME LATER THE CAR WAS ON FIRE IN THE ENGINE BAY. I'D SAY FLAMES ERUPTED APPROXIMATELY 10 MINUTES AFTER I EXITED THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11240831July 31, 2019
POWER TRAIN
AFTER BEING STOPPED AND THEN ACCELERATING, THE TRANSMISSION IS STICKING AND THEN WILL KICK IN VERY HARD, LIKE YOU ARE BEING HIT IN THE REAR-END. IT DOES NOT DO IT ALL THE TIME, HAS BEEN DOING IT FOR A WHILE OFF AND ON, AND IT IS NOW STARTING TO DO THIS MORE OFTEN. I HAVE SEEN THE SAME COMPLAINT FROM MANY OTHER IMPALA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240645July 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE ABS, AIR BAG, SERVICE TRACTION CONTROL, AND STABILITY CONTROL. THE CONTACT ALSO HEARD BANGING NOISES COMING ROM THE REAR OF THE VEHICLE, RESULTING IN ROUGH DRIVING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240266July 29, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXINMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND THE CHECK ENGINE, PARKING BRAKE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEED TO ANDREW CHEVROLT (1500 W SILVER SPRING DR, MILWAUKEE, WI 53209), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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