Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11252351August 29, 2019
AIR BAGS
"TAKATA RECALL". I HAVE HAD THE "SERVICE AIR BAG" MESSAGE ALONG WITH THE RED INDICATOR ON MY INSTRUMENT PANEL FOR A FEW YEARS. I DO NOT SEE MY VEHICLE ON THE RECALL LIST. SHOULD I BE CONCERNED? ANYTIME THE IGNITION IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246593August 27, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THE SERVICE AIR BAG LIGHT KEEPS COMING ON WHILE WE ARE DRIVING OUR CAR. AND I'M WORRIED THAT THE AIR BAGS WILL NOT DEPLOY IN A ACCIDENT, OR THEY MAY DEPLOY WHILE DRIVING DOWN THE ROAD. I DON'T WANT TO DISABLE THE AIR BAGS BUT NOT KNOWING WHY THE LIGHT FOR THE AIR BAGS IS COMING ON. I HAVE LOOKED ONLINE TO SEE WHAT I CAN DO ABOUT THIS AND I HAVE FOUND OUT THAT THIS IS HAPPENING A LOT ON THE 2006-2014 IMPALA'S. AND PEOPLE HAVE TAKEN THERE CAR IN TO THE DEALERSHIP TO GET FIXED AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING. AND THEY CAN'T SEEM TO FIX IT. PLUS OUR SERVICE OUR TRACTION CONTROL KEEPS COMING ON AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING. THIS SEEMS TO BE THE PROBLEM WITH THIS CAR AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING SO THEY CAN'T FIX IT. SO I'M WORRIED THAT THIS CAR ISN'T SAFE TO DRIVE BECAUSE THE AIR BAGS MIGHT NOT DEPLOY IN A ACCIDENT OR IF THEY WILL JUST DEPLOY DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246693August 27, 2019
POWER TRAIN
WHEN ACCELERATING FORWARD FROM A COMPLETE STOP THE TRACTION CONTROL COMES ON BY ITSELF CAUSING THE WHEELS TO LOCK UP & CAUSES HESITATION. THE GROUND IS NOT WET AT ALL ESPECIALLY WHEN TURNING THE TRACTION CONTROL KICKS ON CAUSING THE SAME REACTION ON DRY PAVEMENT. WHEN ACCELERATING THE CAR HESITATES & JERKS/JOLTS THEN THE TRACTION LIGHT KICKS ON. THERE ARE NO CODES ON THE DASHBOARD & NO CHECK ENGINE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246694August 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING 30 MPH ON CITY STREETS GOING STRAIGHT WITH A SLIGHT INCLINE THE A/C AND RADIO POWERED ON AND OFF SEVERAL TIMES. WHEN STOPPED AT A STOP LIGHT THE DOORS UNLOCKED AND "SERVICE STABILITRAK" FLASHED ON AND OFF THE DASH, THE RADIO POWERED DOWN, AND THE A/C TURNED OFF. AFTER A FEW SECOND EVERYTHING WENT BACK TO NORMAL. NO CHECK ENGINE LIGHTS CAME ON AT ALL. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251822August 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING ON CITY STREETS AND THE HIGHWAY, THE STABLITRAX LIGHTS COME ON THEN SERVICE INDICATORS DISPLAYS: SERVICE STABLITRAX, FRONT CAMERA, AND POWER STEERING. THE CAR SLOWS DOWN SIGNIFICANTLY AND THE POWER STEERING THEN LOCKS UP UNTIL YOU DISMISS ALL OF THE CODES. THEN YOU CAN HEAR A CLICKING THAT SOUNDS LIKE THE CAR IS TRYING TO RESTART. IT HAPPENS SPORADICALLY. I TOOK IT TO A SHOP AND HE STATED TO CHECK FOR RECALLS BECAUSE THERE HAVE BEEN QUITE A FEW IMPALAS BEING BROUGHT IN FOR THE SAME REASON. I CONTACTED CHEVY AND THEY STATED THAT THERE ARE NO KNOWN RECALLS FOR MY MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246315August 26, 2019
POWER TRAIN, UNKNOWN OR OTHER
DOES NOT SHIFT INTO GEAR SMOOTHLY. I CAN FEEL A JERK WHEN TRANSMISSION CHANGES GEARS. THERE IS A DELAYED RESPONSE WHEN WHEN EXCELERATING FROM A STANDSTILL. THIS VEHICLE HAD 36000 MILES WHEN WE NOTICED THE PROBLEM 4 MONTHS AGO. PROBLEM CODE P0989 SHOWN WHEN RECENTLY CHECKED BY MECHANIC. ANOTHER PROBLEM IVOLVES AN INTERMITTENT METALLIC GRINDING NOISE WHEN MAKING A LEFT TURN AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246473August 26, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246560August 26, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND SHUT OFF. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT DROVE THE VEHICLE TO ROBERT WOODALL CHEVROLET, BUICK, GMC, CADILLAC (1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246275August 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVING CAR MADE RIGHT TURN AND LOST POWER STEERING. SERVICE INDICATOR TEXT APPEARED TO WARN ME. TRACK CONTROL AND STABITRACK WAS ALSO AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246256August 24, 2019
POWER TRAIN
I HAVE A 2004 IMPALA AND I'M NOTICING THAT THE TRANSMISSION IS GOING OUT IN IT I HAVE BEEN TOLD THAT THE TRANSMISSION MESS UP A WHOLE LOT IN THESE TYPE OF CARS WHY IS THAT AND WHY DID Y'ALL NOT FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245661August 22, 2019
UNKNOWN OR OTHER
THE TRACTION CONTROL SYSTEM LIGHT HAS COME ON. IT MAKE A GRINDING NOISE, BRAKES FEELS LIKE THEY ARE LOCKING UP AND THE POWER STEERING MAKES IT HARD TO STEER.IT HAS HAPPENED WHEN THE CAR IS IN MOTION TURNING BRAKING AND STEERING. IT HAS HAPPENEDPULLING OUT FROM PLACES ON THE HIGHWAY AND ALL STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245914August 22, 2019
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. SINCE 2015, THE CONTACT HAD TO REPLACE THE TRANSMISSION ON THREE SEPARATE OCCASIONS. DURING EACH FAILURE, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL AND A YELLOW WARNING INDICATOR APPEARED. ON THE FIRST OCCURRENCE, THE CONTACT HAD THE VEHICLE TOWED TO FERMAN CHEVROLET OF TAMPA (9751 E ADAMO DR, TAMPA, FL, 813-623-2411) AND THE CONTACT PAID FOR THE TRANSMISSION REPLACEMENT. FOR THE OTHER TWO FAILURES, THE CONTACT HAD THE VEHICLE TOWED AND SERVICED AT AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG WARNING INDICATOR. THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245917August 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT REPLACED THE ROTORS AND THE BRAKE PADS ON THE VEHICLE. ONCE THE CONTACT APPLIED THE EMERGENCY BRAKE, THE VIBRATION RECURRED. THE CONTACT PLACED THE OLD ROTORS BACK ON THE VEHICLE IN AN EFFORT TO ALLEVIATE THE VIBRATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245351August 20, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2009 CHEVY IMPALA TPS SENSOR KEEPS APPEARING BUT TIRE DEALER COULDN'T DX PROBLEM PASS SIDE RIGHT FRONT. TODAY AIR BAG P/S SIDE AIR BAG WARNING LIGHT CAME ON. DEALER SOLD AS IS. THINK NONE OF THIS SHOULD HAVE NEVER GONE THRU MD STATE INSPECTION. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244560August 16, 2019
STRUCTURE:BODY
WHILE DRIVING ON FREEWAY ABOUT 70 MPH TODAY ON WAY HOME I OPENED SUNROOF. AS NORMAL THE CLOTH SUNROOF RETRACTED AND SECONDS LATER THE ACTUAL GLASS ROOF OPENED. HALF WAY THOUGHT OPENING. THE CLOTH CAUGHT OR GOT STUCK AND I HEAR TEARING SOUNDS ALL AROUND MY HEAD. THE PLASTIC PIECE THAT HAS THE CLOTH COVER ATTACHED LOOKS LIKE THE ADHESIVE JUST GAVE OUT AND NOW THE CLOTH IS FLAPPING DOWN BLOCKING VIEW OF REAR OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244366August 16, 2019
SUSPENSION:FRONT:WHEEL BEARING, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL DINGING NOISE. IN ADDITION, THE STABILITY CONTROL AND SERVICE POWER STEERING INDICATORS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HUB BEARING SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244073August 15, 2019
AIR BAGS
AIR BAG SENSOR STARTED TO COME ON RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244075August 15, 2019
ELECTRICAL SYSTEM
CAR STALLS WHEN I TURN OFF THE A/C IN THE MIDDLE OF TRAFFIC SOMETIMES THIS STARTED A WEEK AFTER I PURCHASED THE VEHICLE I SPENT A LOT OF MONEY TRYING TO GET IT FIXED BY THE DEALER BUT IT STILL SHUTS DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244176August 15, 2019
ELECTRICAL SYSTEM, STEERING
THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243833August 14, 2019
ELECTRICAL SYSTEM
BLIND SPOT SENSOR WENT OUT AND SENSORS ON DASH WENT TO FRITZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala