Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11278618November 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE BRAKE LIGHT IN THE WINDOW FLASHES ON AND OFF ALL THE TIME AND EVEN WHEN CAR IS PARKED AND SHUT OFF IT FLASHES AND WHEN IT IS IN MOTION. THE CRUISE CONTROL WILL NOT WORK AND DEVICE STABILITY TRACTION CONTROL WARNING IS ON AND SAYS IT NEEDS TO BE SERVICED. VEHICLE ONLY HAS 28000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277942November 4, 2019
STEERING
AS I WAS DRIVING IN A CURVED LANE ALL OF A SUDDEN A WARNING LIGHT AND POPPED ON THE DASH ABOUT A POWER STEERING ISSUE AND I LOST ALL POWER STEERING AND WAS HEADING OUT OF CONTROL. I COULD NOT CONTROL THE CAR AT ALL IN THE CURVE. THEN I FINALLY WAS ABLE TO SLOW THE VEHICLE DOWN AND PULL OFF THE ROAD. WHO SHOULD I TALK TO ABOUT THIS MAJOR ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277944November 4, 2019
ELECTRICAL SYSTEM
MY SIDE DETECTION SYSTEM IS MALFUNCTIONING AND CAUSING ALL MY OTHER ELECTRICAL SYSTEM ACT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277474November 1, 2019
STEERING
WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT USE POWER STEERING FLUID, BUT RATHER AN ELECTRICAL SYSTEM FOR CONTROLLING THE STEERING. AT THAT POINT I HAD TO LEAVE IT AT HOME SO IT CAN BE TAKEN TO THE MECHANIC. THIS HAPPENED WITH 72,180 MILES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277590November 1, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY WAS DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE CONTACT REACHED OUT TO A COUPLE OF UNKNOWN DEALERS TO HAVE THE VEHICLE DIAGNOSED AND THE DEFECT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277612November 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING HOME FROM WORK DURING RUSH HOURS MY 2012 CHEVY IMPALA'S DASHBOARD LIGHTS UP SAYING " SERVICE TRACTION CONTROL, SERVICE STABILINK, ENGINE POWER REDUCED" TERRIFIED AS I WAS IN THE MIDDLE LANE TRYING TO GET OVER AS MY CAR BEGAN TO GO INTO LIMP MODE.I ALMOST GOT REAR ENDED DUE TO THIS PROBLEM. I WAS ACCELERATING FROM BEING STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277242October 31, 2019
STEERING
4 TIMES WHILE DRIVING SLOW I HAVE LOST POWER STEERING, IT DOES COME BACK FAIRLY QUICKLY. I SEE A RECALL FOR A 2014 IMPALA THAT COVERS MY ISSUES EXACTLY, BUT WAS TOLD MY IMPALA IS NOT PART OF THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277011October 30, 2019
ELECTRICAL SYSTEM
THE CAR HAS INTERMITTENT VARIOUS ELECTRICAL PROBLEMS. IT WILL RUN FINE AND THEN THE NEXT TIME THE KEY FOB WONT OPEN THE DOOR, NO INTERIOR LIGHTS, IT WONT START...ABSOLUTELY NO POWER TO ANYTHING IN THE CAR. IT IS AS IF THE ENTIRE BATTERY WAS REMOVED. THEN LATER, IT WILL START RIGHT UP. TRYING TO JUMP START IT DOES NOTHING.THIS HAS LEFT ME COMPLETELY STRANDED SEVERAL TIMES. I HAVE HAD THE CAR TOWED 3 TIMES. BUT EACH TIME WHEN I GET IT TO THE MECHANIC, IT STARTS RIGHT UP. OTHER TIMES, THE CAR RUNS FINE BUT THE DOOR LOCKS WILL UNLOCK AND LOCK ON THEIR OWN RAPIDLY OVER AND OVER. THIS USUALLY HAPPENS WHILE SITTING WITH THE CAR ON AND IN PARK. OTHER TIMES WHEN TRYING TO PULL INTO TRAFFIC, THE ENGINE SPUTTERS, THE RADIO DISPLAY FLASHES ON AND OFF, AND THE AC BLOWER CUTS OUT ALL AT THE SAME TIME. THIS IS DANGEROUS BECAUSE THE SPUTTERING STALLS THE ACCELERATION WHILE PULLING INTO TRAFFIC. OTHER TIMES JUST THE RADIO AND THE DISPLAY WILL GO OFF - SOMETIMES FOR DAYS & SOMETIMES JUST A FEW MINUTES, BUT EVERYTHING ELSE WORKS FINE. OTHER TIMES THE SPEEDOMETER WILL COMPLETELY STOP WORKING AND THE GAS GAGE REGISTERS NOTHING. THIS HAS HAPPENED ON THE INTERSTATE ON LONG DRIVES SO THAT I CAN'T TELL HOW FAST I AM GOING OR WHETHER I HAVE ENOUGH GAS. IT WILL THEN START BACK UP, BUT MAY BE DAYS LATER. I TOOK IT IN TO BE FIXED. THEY TOOK THE COMPUTER OUT FROM UNDER THE REAR WHEEL WELL AND SHOWED ME THAT IT WAS COMPLETELY CORRODED. I DROVE THE CAR WITHOUT A COMPUTER FOR 8 MONTHS BUT BECAUSE OF THE SAME PROBLEMS CONTINUING, I TOOK IT BACK IN AND THEY SAID I NEEDED A NEW COMPUTER. THE CAR HAD TOO MANY MILES FOR THIS TO BE COVERED SO I PAID OVER $1500 FOR THIS TO BE FIXED. NOW IT IS 3 WEEKS AFTER GETTING THE NEW COMPUTER INSTALLED. ALL OF THE PROBLEMS HAVE CONTINUED. AND AGAIN TODAY, I WAS STRANDED WHEN I WENT OUT AFTER WORK AND FOUND IT DEAD AGAIN. IT IS BACK IN THE DEALER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271533October 28, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 35 MPH FROM A RESIDENTIAL STREET TO AN INTERSECTION, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND A WHIPLASH. THE PASSENGER SUSTAINED INJURIES TO THE LEFT ANKLE AND A WHIPLASH. THE OTHER DRIVER WAS ALSO INJURED. ALL THE OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AT THE SCENE AND WAS TOWED TO A POLICE LOT. THE CONTACT'S INSURANCE COMPANY HAD THE VEHICLE TOWED FROM THE POLICE LOT TO THE CONTACT'S RESIDENCE FOR INSPECTION. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CAME TO THE CONTACT'S RESIDENCE TO INVESTIGATE THE FAILURE. THE MANUFACTURER CONCLUDED THAT THERE WAS NO AIR BAG FAILURE AND PROVIDED CASE NUMBER: 926820. THE FAILURE MILEAGE WAS APPROXIMATELY 198,945.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11271682October 28, 2019
SEAT BELTS
THE PASSENGER, REAR SEATBELT LOCKED AND WILL NOT RELEASE. DEALERSHIP STATED THE SEATBELT FAILED BUT DID NOT KNOW WHY, BUT IT NEEDED TO BE REPLACED. WE WERE PLACING GRANDSON INTO SAFETY SEAT AND WENT TO PULL THE SEATBELT (OVER SHOULDER) AND IT WOULD NOT RELEASE. DRIVER SIDE REAR WORKS PROPERLY AS WELL AS THE LAP BELT IN CENTER. THE CAR HAS APPROX. 70600 MILES. THE REAR SEATS ARE RARELY USED. COST OF REPAIR, (WITHOUT DISMANTLING IT) IS $385. THIS FAILURE CAUSED NO INJURIES, HOWEVER IF IT FAILS LOCKING UP IS IT POSSIBLE TO FAIL COMPLETELY AND NOT SERVE IT'S SAFETY COMPONENT REQUIREMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271286October 27, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ARE SO DIM THAT I CAN DRIVE WITH THE HIGH BEAMS ON AND ON COMING VEHICLES EVER FLASH THEIR HEADLIGHTS HIGH BEAM ARE AS BRIGHT AS THE LOW BEAMS SHOULD BE. THIS IS EXTREMELY DANGEROUS WITH THIS POOR LIGHTING. THERE NEEDS TO BE A RECALL, CHECKING THE INTERNET THERE HAVE BEEN OTHER COMPLAINTS FILE WITH NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271419October 27, 2019
ELECTRICAL SYSTEM
WHILE DRIVING ON A CITY STREET, THE DOOR LOCKS CYCLED SEVERAL TIMES, THE RADIO WENT OFF AND ON, THE ENGINE SEEMED TO STALL AS IF A BAD RELAY OR FAULTY GROUND STRAP. WEATHER WAS CLEAR AND DRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271170October 26, 2019
AIR BAGS
CAR WAS PARKED AT HOME ON STREET.WHEN I STARTED THE CAR SERVICE AIR BAGS MESSAGE WAS ON PANEL. CAR ONLY HAS 50,800 MILES. NO DEALERS WERE OPEN ON SATURDAY, AND I WAS AFRAID TO DRIVE THE CAR TO WORK. MISSED A DAY OF WORK, AND MAYBE MORE DAYS DEPENDING ON REPAIR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271223October 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ON 1/29/16 MY CAR DIED AND TOWED TO DEALER WHERE I WAS TOLD I NEED A TRANSMISSION. THE CAR ONLY HAD 69000 6MONTHS AGO DASH BOARD LIGHTS LIT TRACTION CONTROL, REDUCED ENGINE POWER SERVICE STABILITRACK ABS.WHEN I WOULD STEP ON THE ACCELARETOR PEDAL IT WOULD MAKE A WINDING NOISE GO TO THE FLOOR AND POP BACK UP AGAIN. AS I WAS DRIVING DOWN THE HIGHWAY ALL OF A SUDDEN I HAD NO ACCELERATION CAR HAD DIED. L PULLED TO THE SIDE OF THE ROAD A FEW MINUTES LATER STARTED UP AGAIN THIS HAPPENED NUMEROUS TIMES I TOLD MY SON HE COULDN'T DRIVE THE CAR BECAUSE I FELT IT WAS UNSAFE. I CALLED THE GM THEY GAVE ME A COUPON TO HAVE THE A DIAGNOSTIC CHECK ON IT. IN SEPT I WENT TO THE DEALER AND HE SCANNED MY CAR FOR CODES I WAS TOLD I NEEDED A RIGHT FRONT HUB PART NUMBER 13582664, A RIGHT WHEEL SPEED SENSOR HARNESS, 10340314, ACCELERATOR PEDAL, 84018392, AND A VENT VALVE 2085252. I CAN'T BELIEVE A CAR DEALERS WOULD LET A PERSON LEAVE NOT INFORMING THE CUSTOMER WHAT A SAFETY ISSUE THIS IS. I DROVE THE CAR FOR A DAY BECAUSE I COULDN'T AFFORD TO FIX IT AND WAS TRYING TO COME UP WITH THE MONEY AGAIN THE CAR DIED ON ME AS I WENT TO ACCELERATE NOW THE CAR IS SITTING IN MY YARD DEAD AS A DOORNAIL. I CALLED THE DEALER AND EXPLAIN THE SITUATION TO THE DEALER AT LANNAN CHEVROLET IN WOBURN AND I SPOKE WITH THE OWNER AND THE ONLY RESPONSE I GOT WAS WHAT DO YOU WANT THERE'S A HUNDRED THOUSAND MILES ON THE CAR I HAVE BEEN DOING LOTS OF RESEARCH ON THIS PARTICULAR VEHICLE AND I'M APPALLED BETWEEN A 2008 AND A 2011 THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE.THESE ARE SAFETY ISSUES WHERE PEOPLE CAN GET KILLED. OUT OF ALL THESE SAFETY ISSUES THERE'S NOT ONE INVESTIGATION THAT HAS BEEN OPENED IN REGARDS TO THE ISSUES. NHTSA OR GM NEEDS TO OPEN AN INVESTIGATION IMMEDIATELY ON THESE CARS. THERE IS A MAJOR SAFETY ISSUE AND A RECALL IS NECESSARY.VIN NUMBER..(XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270932October 25, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TURN SIGNALS WORK INTERMITTENTLY FOR 6 YEARS. TRANSMISSION MAKES SQUEAK UPON STARTING FROM DEAD STOP AFTER CHANGING FLUID AND FILTER FOR 2ND TIME. ABS WENT OUT 6 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270933October 25, 2019
AIR BAGS
HAD FRONT END ACCIDENT TWICE AND AIR BAGS NEVER INFLATED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11271041October 25, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE DIDN'T START, SECURITY LIGHT WAS FLASHING, WAS TOLD TO TURN THE KEY INTO THE 'ON' POSITION AND WAIT EXACTLY 10 MINUTES BEFORE TRYING TO START IT. IT WORKED, BUT THE ISSUE BECAME WORSE AND WORSE UNTIL IT NO LONGER STARTED. WAS THEN TOLD TO REPLACE KEYS, DID THAT, SAME ISSUE. WHEN BLINKERS WERE USED, A LOUD BUZZING NOISE OCCURRED AND EVERY LIGHT ON THE DASH LIT UP, THE GEAR SHIFT LABELS BEGAN FLICKERING AND THE STEREO DID AS WELL. THE DEALERSHIP HAS REPLACED THE BCM AND THE IGNITION SWITCH, AND IT HAD FINALLY STARTED, UNTIL I WENT TO TRY TO GO SOMEWHERE. NO ONE KNOWS WHAT IS GOING ON AND MULTIPLE PEOPLE HAVE SAID THAT THIS ISSUE IS VERY COMMON IN THIS TYPE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271107October 25, 2019
STEERING
EB I84 LEAVING BAKER CITY OR, 70MPH, COMING UP ON A SERIES OF "SLOW SPEED" S CURVES AND THE ELECTRIC POWER STEERING SHUT DOWN. MESSAGE ON DIC SAYS "SERVICE POWER STEERING DRIVE WITH CARE" WHEEL WOULD HOLD WHATEVER POSITION IT WAS PUT IN AND WOULD NOT RETURN TO CENTER WITHOUT SIGNIFICANT FORCE. NEARLY PUT THE CALL INTO THE CONCRETE BARRIER. JUST BARELY KEPT IT ON THE ROAD. STEERING WOULD NOT MAINTAIN CENTER. KEPT TRYING TO REST JUST LEFT OR RIGHT OF CENTER FORCING US TO 'WEAVE' BACK AND FORTH AS WE LIMPED THE CAR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271112October 25, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE PASSENGER SIDE HUB SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 89,926.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270682October 24, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala