Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10168245September 14, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE PEDAL PULSATED AND THE VEHICLE SHOOK. THE FRONT ROTORS WERE REPLACED TWICE AND THE FRONT AND REAR BRAKES AND REAR ROTORS WERE REPLACED ONCE. THE SHAKING STOPPED FOR ONE WEEK, BUT THEN THE SHAKING PERSISTED. THERE WAS A NHTSA RECALL, # 04V287000, REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168134September 13, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE ABS LIGHT ILLUMINATED AND AT VARIOUS SPEEDS, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SKID. THE DEALERSHIP REPLACED MULTIPLE UNKNOWN COMPONENTS, BUT THE PROBLEM PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167928September 12, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2000 IMPALA LS WITH 97000 MILES. THE CAR WILL STALL AT HIGHWAY SPEED. THIS HAS HAPPENED TO BOTH MY WIFE AND MYSELF SEVERAL TIMES THIS SUMMER. THE CAR HAS BEEN IN THE DEALERSHIP FOR 3 OF THE LAST 4 WEEKS AND I AM TOLLED THEY CAN'T FIND THE PROBLEM. I HAVE DONE A INTERNET CHECK AND HAVE FOUNDED SEVERAL OTHER OWNERS WITH THE SAME ISSUE. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168088September 12, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS FAIL TO OPERATE WHEN LEVER IS MOVED OR STOP WORKING WHEN ACTIVATED. THE ONLY WAY TO RECOVER FROM PROBLEM IS TO PRESS THE HAZARD SWITCH. THEN THE SIGNALS OPERATE CORRECTLY. INTERMITTENT PROBLEM THAT OCCURS ABOUT ONCE A WEEK. DEALER SAID THERE IS NOTHING THEY CAN DO EVEN THOUGH THERE IS A RECALL FOR THIS VERY PROBLEM ON MALIBU AND PONTIAC CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167864September 11, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH IN THE RAIN ON THE HIGHWAY, TRAFFIC STOPPED ABRUPTLY, CAUSING A REAR END COLLISION WITH THE VEHICLE IMMEDIATELY IN FRONT OF THE CONTACT. THE AIR BAGS FAILED TO DEPLOY DURING THE ACCIDENT. ONE INJURY WAS SERIOUS ENOUGH FOR TRANSPORT TO THE HOSPITAL FOR POSSIBLE BACK INJURY. A POLICE REPORT WAS TAKEN. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED. UPDATED 10/25/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10167539September 7, 2006
STEERING:COLUMN, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
DT*: THE CONTACT STATED WHILE DRIVING ANY SPEED THERE WAS A BANGING NOISE IN THE STEERING COLUMN ACCOMPANIED BY A VIBRATION. THE BANGING AND THE VIBRATION BECAME GRADUALLY WORSE WHEN THE STEERING WHEEL WAS TURNED TO EITHER SIDE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPACKED. THE SHAFT WAS SUBSEQUENTLY REPLACED, BUT THE PROBLEM RECURRED. UPDATED 9/22/2006 - THE FUEL TANK SENDING UNIT WAS REPLACED. THE FUEL INJECTOR UNIT WAS REPLACED INTAKE GASKET LEAKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167439September 6, 2006
STEERING
USED VEHICLE PURCHASE - CLUNK IN STEERING UPON TURNING - BUT NOT ALL THE TIME. CONCERNED THIS IS A SAFETY ISSUE. WHAT IF STEERING GOES OUT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167521September 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS SUFFERED A FAILURE OF THE SOLENOID AND VALVE BODY. APPARENTLY THROUGH SPEAKING WITH SOME OTHER OWNERS OF THE SAME CAR, IT IS A KNOWN ISSUE BY GM AS THEY HAVE ISSUED SERVICE BULLETINS IN RELATION. THIS HAS OCCURRED IN CARS AS EARLY AS 30,000 MILES. IT CAUSES THE VEHICLE TO SHIFT HARD AND THE TRANSMISSION TO FAIL AS AN END RESULT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167334September 5, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:IGNITION, TIRES
UNABLE TO CONTROL STEERING HYDROPLANING WITHOUT JUST CAUSE OTHER THAN RAIN, ALSO NOISE WHEN TURNING THE STEERING WHEEL, AND BACKING IT, AND IT DRAGS WHEN KEY IS TURNED TO START. THE SPEED,TEMP,AND GASOLINE GAUGE ISN'T WORKING. I DO NOT LIKE TO DRIVE THIS CAR IN THE RAIN AND IF I CAN AVOID IT, I WILL NOT DRIVE, THE PROBLEMS BEGAN IN THE PAST 3 WEEKS MILES IS STILL FAIRLY LOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167408September 5, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER LOCKED AT 60 MPH, AND DID NOT KEEP AN ACCURATE SPEED ABOVE 60 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167281September 3, 2006
AIR BAGS, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WE PURCHASED A 2005 CHEVROLET IMPALA FROM A DEALER ON MARCH 16, 2006. ON MARCH 21, 2006, WE WERE TRAVELING DOWN A 2 LANE HIGHWAY AT 45 MPH. THE TRAFFIC IN FRONT OF US STOPPED SUDDENLY. I APPLIED THE BRAKES AND HEARD A LOUD POP. THE BRAKE PEDDLE THEN WENT TO THE FLOOR AND I HIT THE VAN IN FRONT OF ME TWICE BEFORE I WAS ABLE TO TURN DOWN A SIDE STREET AND LET THE CAR COAST TO A STOP. OUR INSURANCE ADJUSTER CAME OUT THE NEXT MORNING AND TOOK PICTURES. THE CAR WAS SENT TO A BODY SHOP TO BE TORN DOWN. GM WAS NOTIFIED OF THE PROBLEM WITH THE BRAKES. THE BODY SHOP WAS TOLD NOT TO TOUCH THE CAR UNTIL GM COULD SEND AN INSPECTOR TO TAKE A LOOK AT IT. THE INSPECTOR FINALLY CAME OUT AND RETRIEVED THE INFORMATION FROM THE BLACK BOX AND TOOK PICTURES OF THE BRAKE LINKAGE SYSTEM. HE ASKED IF WE HAD FOUND ANY PARTS IN THE FLOOR UNDER THE STEERING COLUMN AFTER THE ACCIDENT. WE TOLD HIM NO. GM THEN TOOK 5 MONTHS TO FINISH THEIR INVESTIGATION. WE WERE NOT ALLOWED TO ALLOW ANYONE TO TOUCH THE VEHICLE UNTIL THEY WERE DONE. THEY CAME BACK TO US AND TOLD US THAT THEY WERE NOT RESPONSIBLE AND THAT THE BRAKES HAD BEEN TAMPERED WITH. WE WERE ALL SET TO GO AFTER THE DEALER WHEN MY HUSBAND DECIDED TO LOOK AT THE BRAKES HIMSELF. WHEN HE DID, HE FOUND THE "MISSING" PART THE INSPECTOR HAD ASKED ABOUT. THE PART WAS VISIBLY BROKEN. GM HAS LAUGHINGLY OFFERED US $2,000.00 FOR THIS INCIDENT. MY HUSBAND AND I SUSTAINED MORE THAN $2,000.00 IN MEDICAL BILLS. THIS IS A COMPLETE JOKE. IN ADDITION TO THE BRAKE FAILURE, NEITHER ONE OF OUR AIR BAGS DEPLOYED EVEN THOUGH WE HIT THE OTHER VEHICLE STRAIGHT ON TWICE. THERE HAS BEEN NO RECALL ON THIS BRAKE PART OR AIR BAGS. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10167052August 30, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE STALLED DURING STARTUP AND CRUISING. THE ENGINE STALLED 35 TIMES. THE VEHICLE WOULD USUALLY RESTARTED AFTER 5 TO 11 ATTEMPTS. ON 08/24/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO WAS UNABLE TO LOCATE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167066August 30, 2006
ELECTRICAL SYSTEM
CAR WOULD NOT START. THOUGHT IT WAS THE BATTERY OR POSSIBLY THE ALTERNATOR, BUT IT TURNED OUT TO BE A FAILED BODY CONTROL MODULE (BCM). OUR CAR HAD ONLY 46,000 MILES WHEN THIS OCCURRED. THERE SHOULD BE AN OFFICIAL RECALL ON THE BCM GIVEN THE NUMEROUS BULLETINS AND COMPLAINTS CONCERNING THE BCM BEFORE SOMEONE'S LOSES HIS OR HER LIFE AS A DIRECT OR INDIRECT RESULT OF ITS FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167086August 30, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166664August 27, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I PURCHASED A 2006 CHEVY IMPALA ON MARCH 1, 2006. IT WAS PURCHASED UNDER THE NAME OF VIRGINIA BRADY. I GOT MARRIED IN MAY OF THIS YEAR. I HAD MY CAR IN 3 TIMES TO FIX THE DRIVERS WINDOW. IT SCREECHES LIKE SOMEONE'S FINGER NAILS ON A BLACK BOARD. TO ME THIS IS A BIG SAFETY ISSUE AS WHEN THE WINDOW SCREECHES WHEN YOU PUT DOWN THE WINDOW. A PERSON CRINGES AND SOMETIMES WILL CLOSE THEIR EYES. I HAVE TO BE VERY CAREFUL THAT I DO NOT DO THIS AS IT CAN CAUSE AN ACCIDENT. THE SCREECHING HAPPENS WHEN THE CAR SITS IN THE SUN FOR A WHILE. IN COOL WEATHER IT DOESN'T HAPPEN. THE FIRST TIME I TOOK THE CAR IN WAS MAY 22, 2006. THE REPORT THAT I RECEIVED FROM THE SERVICE DEPARTMENT SEEMED LIKE I DIDN'T KNOW WHAT I WAS TALKING ABOUT BECAUSE I AM A WOMAN. THE SECOND TIME WAS JUNE 8, 2006 AND THE LAST TIME WAS JULY 14, 2006. ON JULY 14, I RECEIVED A NOTICE THAT THIS PROBLEM IS A PROBLEM WITH A NUMBER OF 2006 CHEVY IMPALAS. I HAVE THE PAPER WORK THAT CHEVY ISSUED ON MAY 18, 2006 ABOUT THIS PROBLEM. NOW I AM SUPPOSE TO BRING BACK MY CAR AND LEAVE IT AGAIN. WHY AM I PAYING FOR A NEW CAR THAT SEEMS TO SPEND SO MUCH TIME IN THE SERVICE DEPARTMENT BECAUSE CHEVY DOESN'T KNOW HOW TO FIX IT. THE NEXT PROBLEM THAT I CONSIDER A SAFETY PROBLEM IS THE DRIVER'S SIDE READ VIEW MIRROR. I AM A TALL PERSON SO I DIDN'T NOTICE THIS BEFORE, ALL I NOTICED WAS A CRACK UNDERNEATH THE MIRROR WHEN I BACKED INTO THE DRIVE WAY AT HOME. NOW I FOUND OUT THAT THE MIRROR DOESN'T GO TO THE RIGHT FAR ENOUGH FOR SAFETY. IF SOMEONE SHORTER THAN MYSELF OR SOMEONE WHO LIKES THE SEAT UP FURTHER THAN I DO, THEY WOULDN'T BE ABLE TO USE THE REAR VIEW MIRROR PROPERLY. TODAY, SUNDAY, AUGUST 27, 2006, I GOT A CALL FROM JASON WHO WORKS AT THE CHEVY SERVICE ABOUT ME TAKING MY CAR BACK TO THE SERVICE DEPARTMENT FOR THEM TO FIX A PROBLEM THAT THEY DON'T KNOW HOW TO FIX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166527August 25, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE RECALL IS NOT LISTED ON SITE FOR IMPALA 2006 SS.. I HAD A PROBLEM WITH MY BRAKES WHICH THE RECALL CORRECTED THE PROBLEM. THE UPGRADE IS NOT COMPLETED CAR IS HARDER TO STOP. GM AND TED EVENS (CS DEPARTMENT) FROM THE CHEVY DID NOT THINK OF IT HAS A BIG PROBLEM. HOWEVER I CAN TELL YOU MY CAR WILL STOP MUCH BETTER NOW. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10166535August 25, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WITHOUT WARNING THE VEHICLE STALLED INTERMITTENTLY AT VARIOUS SPEEDS. THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE. AT TIME IT WOULD START RIGHT UP. OTHER TIMES THE VEHICLE HAD TO COOL DOWN BEFORE IT WOULD RESTART. THE DEALERSHIP REPROGRAMMED THE COMPUTER BUT THE PROBLEM PERSISTED. *AK UPDATED 9/22/2006 - THE VEHICLE STALLED A COUPLE TIMES A WEEK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166429August 24, 2006
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
SEVERAL ELECTRICAL / SECURITY PROBLEMS - LIGHTS GO OFF WHILE DRIVING. ALSO AT TIMES WHEN APPROACHING CAR, IT WON'T START DUE TO SECURITY SYSTEM SHUTTING DOWN STARTER CIRCUIT. ALTHOUGH THESE THINGS CORRECT THE PROBLEM AFTER WAITING, THE DEALER DOESN'T FIND THE PROBLEM. IT HAS BEEN SUGGESTED THAT I PAY FOR REPLACEMENT PARTS THAT MIGHT FIX THIS PROBLEM. I DON'T WANT TO SPEND MORE MONEY ON THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165712August 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165501August 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN FAILURE: FIRST SIGN OF PROBLEM WAS HARSH SHIFTING, HAD THE TRANSMISSION FLUID AND FILTER CHANGED, STILL HAD SAME PROBLEM. BEFORE I FOUND THE SERVICE BULLETINS ON THIS PROBLEM THE PLANETARY GEARS GOT CHEWED UP BY A BROKEN PIECE OF METAL, HAD TO REBUILD THE TRANSMISSION $1800. FILED COMPLAINT WITH GM, SINCE I DID NOT HAVE IT REPAIRED AT A DEALER (FOR TWICE THE PRICE) THEY WOULD NOT HELP. NOW I HAVE A 2001 MONTE CARLO SHOWING THE SAME HARSH SHIFTING. THE TRANSMISSION HAS BE FLUSHED BY THE DEALER AND THEY PUT AN ADDITIVE INTO THE TRANSMISSION FLUID TO HELP THE STICKY VALUE PROBLEM, DID NOT WORK. THERE IS A PATTERN HERE AND GM WILL NOT STAND BEHIND THEIR PRODUCT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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