Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10174003November 21, 2006
STEERING
HAD TO PAY DEALERSHIP TO LUBE MY INTERMEDIATE STEERING SHAFT DUE TO IT BEING DEFECTIVE. VEHICLE STARTS TO MAKE A POPPING NOISE FROM UNDER THE HOOD WHEN TURNING AT LOW SPEEDS. FILED CLAIM WITH GM BUT THEY WOULD NOT PAY. THEY CLAIM IT IS A MAINTENANCE ISSUE. THE SHAFT IS SEALED IT WAS NOT INTENDED TO BE LUBED SEVERAL TIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174025November 21, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. FLICKING THE HIGH-BEAM SWITCH RESTORED THE LIGHTS. I JUST LOOKED IN THE ODI DATABASE & DISCOVERED A CLOSED INVESTIGATION (PE06017). IT WAS PITCH DARK & RAINING OUTSIDE, LUCKILY I WAS IN A RURAL AREA & NO OTHER CARS AROUND. I COULD HAVE BEEN KILLED. I'M GLAD TO KNOW YOU CAN RESTORE LIGHTS BY MANIPULATING THE MULTI-FUNCTION SWITCH BUT WHAT IF THE DRIVER DOESN'T KNOW TO DO THIS! A RECALL IS REALLY IN ORDER, IF FOR NO OTHER REASON THAN TO ALERT PEOPLE TO THE POTENTIAL RISK SO THEY KNOW WHAT TO DO IF IT HAPPENS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173778November 17, 2006
STEERING
I HAVE A PROBLEM WITH MY 2002 CHEVY IMPALA. WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT, THERE ARE CLUNKING NOISES COMING FROM THE STEERING COLUMN. THE SHARPER THE TURN, THE WORSE THE PROBLEM IS. I ALSO HEAR AN INTERMITTENT WHIRRING NOISE WHEN I MAKE TURNS (THE SOUND IS LIKE WHEN YOU WEAR A NYLON COAT, AND YOUR SLEEVES RUB AGAINST THE BODY OF THE COAT). IT IS A CONSTANT PROBLEM, AND I AM NOW AFRAID TO DRIVE THE CAR BECAUSE I'M AFRAID THAT I WILL LOOSING STEERING CONTROL. I MADE THE MISTAKE OF LOOKING AT THE COMPLAINTS ON THIS WEBSITE, AND I HAVE FOUND 17 OTHER COMPLAINTS OF THIS EXACT ISSUE WITH 2002 CHEVY IMPALA VEHICLES. NOW I AM REALLY AFRAID TO DRIVE THE CAR. I AM PLANNING ON GETTING THE FIRST AVAILABLE APPOINTMENT WITH THE DEALER TO SEE IF THEY CAN RESOLVE THE ISSUE. I WILL HAVE TO PAY TO FIX IT, OF COURSE, SINCE IT IS NO LONGER UNDER WARRANTY. BUT I FEEL THAT MY LIFE IS WORTH THE MONEY. HOWEVER, DON'T YOU THINK THAT THIS SHOULD BE A RECALL ISSUE BY NOW? HOW MANY COMPLAINTS DO YOU NEED BEFORE YOU REALIZE THAT THIS IS A RECURRING PROBLEM THAT NEEDS TO BE ADDRESSED? I HOPE THAT SOMEONE DOESN'T NEED TO BE INJURED OR KILLED BEFORE ANY ACTION IS TAKEN. I HOPE THAT MY ADDITIONAL COMPLAINT WILL HELP OTHER IMPALA OWNERS GET THIS PROBLEM FIXED THROUGH A RECALL NOTICE. I'M SURE THAT YOU WOULD HAVE NUMEROUS MORE COMPLAINTS ABOUT THIS ISSUE (AND OTHERS) IF MORE PEOPLE REALIZED THAT THIS COMPLAINT PROCEDURE WAS AVAILABLE. MAYBE THE ROADS WOULD BE SAFER. PLEASE TRY TO HAVE THIS ISSUE RESOLVED THROUGH A RECALL NOTICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173691November 16, 2006
STEERING:COLUMN, STEERING:LINKAGES
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH AND MAKING A TURN, A CLANKING NOISE CAME FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHO DETERMINED A LACK OF LUBRICATION, HOWEVER THE NOISE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC WHO DETERMINED THAT THE LOW STEERING SHAFT, BUSHES AND LINKS NEEDED TO BE REPLACED. THE NOISE RECURRED AFTER THE REPAIR. THE CONTACT EXPRESSED CONCERN DUE TO THE UNCERTAINTY CREATED BY THE NOISE. THE MANUFACTURER HAD NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173591November 15, 2006
ELECTRICAL SYSTEM
I WAS DRIVING TO SCHOOL, I WENT TO PUSHING MY CIGARETTE LIGHTER AND WHEN I DID I NOTICED THAT THERE WAS AN ODD SMELL COMING FROM THE CAR, THEN I NOTICED SMOKE COMING FROM UNDER THE CONSOLE WHERE YOU PUT THE CAR IN GEAR, THEN I HAD TO PULL OVER THE CAR BECAUSE THERE WAS SO MUCH SMOKE THAT I COULDN'T SEE AND I COULD HEAR A CRACKLING SIZZLING NOISE, SO I PULLED AT THE PIECE THAT COVERS UP THE GEARS AND SEEN THAT THE WIRES WHERE BURNING IT LOOKED AS IF WHERE THE SPRING THAT LIGHT DYNAMITE OR SOMETHING SO I DID THE ONLY THING I COULD DO I POURED MY SODA ON THE WIRES BECAUSE I WAS SCARED THE CAR MIGHT HAVE BLOWN UP WITH ME AND MY 10 MO. OLD BOY AND 3 YEAR OLD GIRL RIGHT THERE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10173449November 14, 2006
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
DT*: THE CONTACT STATED THE VEHICLE'S TURN SIGNAL INTERMITTENTLY DID NOT WORK WHILE TRYING TO SIGNAL IN ANY DIRECTION. ALSO THE HAZARD LIGHTS FAILED TO ILLUMINATE, WHEN THE HAZARD LIGHTS BUTTON WAS DEPRESSED. THE DEALER WAS CONTACTED, AND DETERMINED THAT THE CONTACT MAY NEED TO REPLACE THE TURN SIGNAL. THE CONTACT FOUND MANY OTHER CONSUMERS WITH THE SAME MODEL WHO HAD THIS SAME PROBLEM. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173102November 10, 2006
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
RECENTLY, I HAVE HAD 3 OR 4 INSTANCES WHERE THE LIGHTS ON MY 2003 IMPALA WENT COMPLETELY OUT WHILE I WAS DRIVING. I HAD SWITCHED THE LIGHTS BETWEEN HIGH AND LOW BEAM. THIS IS RATHER CONCERTING. MY FRIEND REPORTED THAT HER 2002 IMPALA HAS ALSO RECENTLY BEGAN DOING THE SAME THING. MY LIMITED RESEARCH LED ME TO THIS SITE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173122November 10, 2006
STEERING
2004 CHEVY IMPALA HAS A CLUNK NOISE IN STEERING COLUMN WHEN TURNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173123November 10, 2006
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
IT HAS BECOME DIFFICULT, AND IT TAKES EXCESSIVE FORCE TO SWITCH FROM LOW BEAM TO HIGH BEAM. THERE IS NO PROBLEM GOING FROM HIGH TO LOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173013November 9, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER INTERMITTENTLY PROVIDED AN INCORRECT READING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173068November 9, 2006
STEERING:COLUMN
STEERING COLUMN SHAFT RATTLES. PROBLEMS WITH THIS SINCE SHORTLY AFTER PURCHASING. NOW AFTER 100,000+ MILES, THEY HAVE SAID THIS IS THE PROBLEM. I HAVE FOUND THAT OTHER PROBLEMS LIKE THIS HAVE BEEN REPORTED. I CAN NOT BELIEVE THIS HAS NOT BEEN RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172814November 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 CHEVY IMPALA, NOT ONLY MINE BUT I'VE ALSO READ OTHERS THAT ON AN INCLINE THEY TEND TO ROLL BACKWARDS WHEN FOOT IS TAKEN OF BRAKE, I BELIEVE THIS IS A SAFETY PROBLEM--NOT SOMETHING THAT IS TAKEN FOR GRANTED WITH THIS VEHICLE. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172331November 1, 2006
FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED THE FUEL PRESSURE REGULATOR WAS LEAKING GAS UNDER NORMAL ROAD CONDITIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172369November 1, 2006
ELECTRICAL SYSTEM
DRIVING WHEN ALL WARNING LIGHTS CAME ON, THEN THE BATTERY LIGHT STAYED ON FOR A SHORT PERIOD. IT DID NOT EFFECT THE CAR PERFORMANCE BUT IT DID RESET THE CLOCK ON THE RADIO AS IF THE BATTERY HAD BEEN DISCONNECTED. ANOTHER TIME THE TRACTION CONTROL AND ABS BRAKE LIGHTS FLASHED AND THE RADIO PULSED. THE SECURITY LIGHT REMAINED ON AS I WAS MOVING FORWARD OUT OF A DRIVEWAY THE VEHICLE STALLED BUT IMMEDIATELY RESTARTED AND ALL THE LIGHTS CLEARED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171789October 25, 2006
STEERING
DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY ON NORMAL ROAD CONDITIONS AT 5 MPH, THE STEERING COLUMN LOCKED AND COULD NOT BE PULLED TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WERE CURRENTLY EXAMINING THE VEHICLE. NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171727October 24, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT WITH THE LOW BEAM HEADLIGHTS ENGAGED, THE HEADLIGHTS INTERMITTENTLY FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE HEADLIGHT SWITCH. UPDATED 12/12/2006 - ON THREE SEPARATE OCCASIONS WHILE THE CONSUMER WAS DRIVING AT NIGHT THE HEADLIGHT WENT OUT WHEN SWITCHED FROM HIGH BEAM TO LOW BEAM. THE LIGHTS DID NOT COME BACK ON UNTIL THE CONSUMER BEGUN TO JIGGLE THE MULTIFUNCTION SWITCH. THE POWER WINDOWS WOULD NOT GO DOWN. THE DEALER REPLACED THE MASTER WINDOW SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171754October 24, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 CHEVROLET IMPALA LS, 3.8 ENGINE. AT 78,000 MILES THE "LOWER INTAKE MANIFOLD GASKET" FAILED CAUSING LOSS OF COOLANT. REQUIRED $804 REPAIR. MY RESEARCH INDICATES THIS IS A WIDESPREAD PATTERN FAILURE OF GM 3.8 LITER ENGINES OF THAT YEAR, DUE TO INSUFFICIENT TORQUE ON THE INTAKE MANIFOLD BOLTS AND/OR A FAULTY GASKET. THIS AFFECTS OTHER GM BRANDS USING THE SAME ENGINE. A PROPERLY MAINTAINED ENGINE SHOULD NOT SUFFER THIS TYPE OF FAILURE AT 78K MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171619October 23, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PURCHASED A 2002 CHEVROLET IMPALA USED AT A LOCAL CHEVY DEALER. THE COOLANT LIGHT HAS BEEN ON FOR A MONTH, BUT I COULD NOT FIND ANY LEAKS, THE DEALER TELLS ME IT IS THE LOWER INTAKE GASKET AND THE COST IS ($1000). HE ALSO MENTIONED THAT THIS IS A COMMON PROBLEM IN THAT THE GASKET IS NOW PLASTIC, WHEREAS PREVIOUSLY WAS MADE OF METAL. HE ALSO STATED THAT THE REPLACEMENT PART IS ALSO PLASTIC AND INDICATED THAT THIS WILL PROBABLY NEED TO BE REPLACED IN THE FUTURE. THERE IS NO BETTER PROOF OF PLANNED OBSOLESCENCE. AS I AM DOING MY RESEARCH, I FIND THAT THIS PROBLEM IS VERY COMMON. THE SERVICE MANAGER EVEN SAID THEY HE IS SURPRISED THAT THERE HAS NOT BEEN A RECALL. THX, GEK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171432October 20, 2006
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
I HAVE HAD ISSUES WITH MY 2001 CHEVROLET IMPALA REGARDING THE PASSLOCK SENSOR, WHICH IS PART OF THE IGNITION SWITCH. THERE'S A SERVICE BULLETIN OUT ON THE PART. I'VE CONTACTED GM AND THEY OUT RIGHT TOLD ME THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT MY PROBLEM BECAUSE MY CAR HAS TOO MANY MILES ON IT. I HAD THE PART REPLACED WITHIN THE FIRST 6 MONTHS OF PURCHASING THE CAR BRAND NEW. I HAD IT REPLACED AGAIN ON 11-10-05, WHICH TOOK A YEAR AND A HALF TO DIAGNOSE THE PROBLEM. NOW I AM HAVING THE PROBLEM AGAIN. I CONTACTED CHEVROLET TODAY AND THEY REFUSED TO EVEN HELP...WOULDN'T EVEN OPEN A COMPLAINT FOR ME. THEY'RE SAYING THAT NO ONE ELSE IS HAVING THIS PROBLEM, BUT I'VE RESEARCHED FORUMS AND IT APPEARS THAT SEVERAL PEOPLE ARE HAVING THIS PROBLEM. I DON'T FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIR DONE AGAIN SINCE IT WAS DONE 11 MONTHS AGO. I'M IRRITATED AND I WOULD LIKE A RESPONSE FROM SOMEONE AS TO WHAT WILL BE DONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171391October 19, 2006
EXTERIOR LIGHTING:HEADLIGHTS
MOISTURE IN DRIVERS SIDE HEADLIGHT. IT NEVER DRIES OUT. MAKES DRIVING AT NIGHT ON THAT SIDE HARD TO SEE. TALKED TO DEALER, WAS NOT COVERED UNDER WARRANTY. COULD NOT AFFORD $450.00 TO REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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