Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10206439October 21, 2007
STEERING
2003 CHEVROLET IMPALA (I BOUGHT IT NEW) PROBLEM TURNING THE STEERING WHEEL AND BRAKING, I HEAR AND FEEL CLUNKING COMING FROM THE FRONT END OF THE VEHICLE IN THE STEERING COLUMN . I ALSO FELT A VIBRATION IN THE STEERING WHEEL. I HAD THE CAR INTO THE DEALER 3 TIMES. EACH TIME THE PROBLEM WET AWAY FOR A MONTH OR SO BUT RETURNED. EACH TIME I DRIVE THE CAR I HOPE THE STEERING DOES NOT FAIL AND CAUSE AN ACCIDENT. NO MORE GENERAL MOTORS CARS FOR ME. I HAVE BOUGHT GM SINCE1969. I WILL NOT BUY ANOTHER GM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207144October 19, 2007
SUSPENSION, TIRES
LT RE HER 2006 CHEVY IMPALA LT HAVING PROBLEMS WITH A VIBRATION AND THE CAR JUMPING ON NUMEROUS OCCASIONS LEADING TO REPLACEMENT OF TIRES; WOULD LIKE TO KNOW IF NHTSA KNOWS ANYTHING ABOUT PROBLEMS WITH TIRES. *KB THE TIRES WERE REPLACED WITH ANOTHER BRAND OF TIRES, BECAUSE ONE OF THE TIRES HAD EXCESSIVE ROAD FORCE. HOWEVER, THE VIBRATION CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206378October 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM A POLICE OFFICER AND HAVE HAD SEVERAL OCCASIONS WHILE ON TRAFFIC STOPS, THAT MY ASSIGNED 2006 IMPALA HAS ROLLED BACKWARDS AFTER I HAD GOTTEN OUT OF THE CAR TO APPROACH A TRAFFIC VIOLATOR; I HAD TO JUMP BACK IN AND PUT IT BACK IN PARK.. ON 10/ 04/07 THIS CAR ALMOST COST ME MY LIFE. I BLOCKED AN ENTRANCE RAMP AND WHEN I GOT OUT OF THE CAR I STOOD BY THE OPEN DRIVER DOOR. THE CAR JUMPED INTO GEAR AND BACKED OVER ME. I WAS DRUG BACKWARDS AND COULD NOT FREE MYSELFAS I WAS BEING HELPLESSLY DRAGGED UNDER MY CAR. WHEN THE CAR WENT INTO THE MEDIAN IT DUG MY BODY INTO THE DIRT. I WAS ABLE TO ROLL FROM UNDERNEATH THE CAR. I THEN JUMPED BACK IN AND STOPPED THE CAR FROM CROSSING THE EXPRESSWAY. I HAVE BEEN ON THE STREETS AS A BEAT OFFICER FOR OVER 21 YEARS AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. I SPOKE WITH ANOTHER OFFICER AND HE ALSO HAS HAD THE SAME PROBLEM WHILE ON TRAFFIC STOPS. I WAS ADVISED BY FLEET MANAGEMENT THAT THERE HAS BEEN ONE OTHER INCIDENT REPORTED. MY PATROL CAR WAS TOWED ON OCT 8 AND LATER I WAS ADVISED BY FLEET MANAGEMENT THAT GM REPS LOOKED AT THE CAR AND FOUND NOTHING WRONG. FLEET MANAGEMENT PERSONNEL REFUSE TO GIVE ME ANY INFORMATION AS FOR A CONTACT PERSON WITH GM. NOTE -AS OF 10/19/07 THEY STILL HAVE THE CAR UNDER LOCK AND KEY. I SUSTAINED ROAD RASH, BRUISING, CERVICAL STRAIN, AND A POSSIBLE FRACTURE IN MY BACK. I HAVE CONTACTED MY LOCAL FRATERNAL ORDER OF POLICE PRESIDENT AND HE HAS BEEN GATHERING INFORMATION AS TO SEVERAL OTHER OFFICERS THAT HAVE HAD THEIR ASSIGNED 2006 IMPALA GO OUT OF GEAR AND STRIKE OBJECTS. IN ADDITION THEY HAD BEEN CHARGED WITH THE ACCIDENTS AND POINTS ASSESSED. PER MY FOP PRESIDENT AN INVESTIGATION IS BEING DONE TO REMOVE THOSE OFFICERS POINTS AND DICIPLINARY ACTION PER MY UNFORTUNATE INCIDENT. MY CONCERN NOW IS FOR THE SAFETY OF THE CITIZENS ON A NATIONAL LEVEL, WHILE THESE CHEVY IMPALAS ARE BEING USED FOR PUBLIC SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10206184October 18, 2007
STEERING
HEARD A CLUNKING NOSE UNDER FEET (DRIVER'S SIDE), CAN FEEL CLUNKING WHEN HOLDING STEERING WHEEL. HAVE HAD IN 4 TIMES NOW. 1ST - REPLACED STEERING SHAFT, 2ND - REPLACED MOTOR MOUNTS, 3RD - COULDN'T FIND ANYTHING OR DUPLICATE PROBLEM...KEPT OVERNIGHT, 4TH - LUBES STEERING SHAFT. PROBLEM STILL NOT FIXED!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206195October 18, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL AND HAZARD LIGHTS WOULD NOT ILLUMINATE. HER BROTHER BELIEVED THAT THE TURN SIGNAL SWITCH CAUSED THE FAILURE. AS OF OCTOBER 18, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS A RECALL FOR THE EXTERIOR LIGHTING: HAZARD FLASHING WARNING LIGHTS: SWITCH (NHTSA CAMPAIGN ID NUMBER 03V327000) FOR THE 2001 CHEVROLET MALIBU AND THE CONTACT FELT THAT HER VEHICLE SHOULD BE INCLUDED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205939October 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:WHEEL BEARING
I HAVE A 2003 CHEVROLET IMPALA THAT KEEPS SHOWING A SERVICE TRACTION SYSTEM ALARM. WHEN THIS OCCURS THE ANTI LOCK BRAKES SHUT OFF. I HAVE CHECKED THE CODES AND NONE SHOW. HAVE BEEN TOLD THAT IT COULD BE IN THE WIRING HARNESS OR THE FRONT WHEEL BEARING ON EITHER OR BOTH SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205960October 17, 2007
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE MADE A CRUNCHING NOISE WHEN THE CONTACT WAS STEERING AND DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT MANY OF THESE VEHICLES WERE EXPERIENCING THIS SAME FAILURE. THE CONTACT WILL TAKE THE VEHICLE IN FOR INSPECTION. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,500 AND FAILURE MILEAGE WAS 4,000. UPDATED 10/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205621October 14, 2007
FUEL SYSTEM, GASOLINE:STORAGE
CONSISTENT SMELL OF GASOLING VAPOR FROM WHEN THE CAR WA FIRST PURCHASED. CAR PARKED IN A MULTUI CAR GARAGE, NEIGHBOR CALLED FIRE MARSHALL, DUE TO SEVERE GASOLINE SMELL. I TOOK THE CAR INTO WEST CHEVROLET, MAIN ST WOODBURY CT. LEFT CAR OVERNIGHT. SERVICE MANAGER CALLED TO TELL THE ME THE GAS TANK WAS IMPROPERLY MOLDED DURING CAR MANUFACTURER, AND THE TANK WAS LEAKING FUMES AND POSSIBLY GASOLINE THE WHOLE TIME I WAS DRIVING THE CAR DURING THE THREE MONTHS I WAS DRIVING THE CAR. THE GAS TANK WAS REPLACED. I RECIEVED NO COMPENSATION FOR THE POTENTIAL DANGER OF A LEAKING GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205593October 13, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
I OWN A 2001 CHEVROLET IMPALA. WHEN DRIVING MY BLINKERS WILL RANDOMLY STOP WORKING. I HAVE TO TURN THE HAZARD LIGHTS ON AND OFF SEVERAL TIMES TO GET MY BLINKERS TO START WORKING AGAIN. I CALLED A DEALERSHIP AND THEY QUOTED ME $405 FOR A NEW SWITCH. HOWEVER, THEY WERE UNABLE TO INSTALL IT BECAUSE THEY ARE ON A NATIONAL BACK ORDER. THE DEALERSHIP SAID THIS IS A MAJOR ISSUE AS THEY INSTALL NEW SWITCHES CONSTANTLY. AFTER DOING SOME RESEARCH ON THE INTERNET THERE SEEMS TO BE THOUSANDS OF PEOPLE HAVING THIS PROBLEM AND THERE SHOULD BE A RECALL FOR SAFETY REASONS. WE SHOULD NOT HAVE TO PAY $405 FOR OUR BLINKERS TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205403October 11, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
SINCE VEHICLE WAS PURCHASED IN 12/04, REAR WINDOW DEFROSTER PERFORMED VERY POORLY. IN 3/07 IT CEASED WORKING, HOWEVER DASHBOARD CONTROL SWITCH AND I/P CONTROL RELAY APPEARED TO REMAIN FUNCTIONING CORRECTLY. TROUBLESHOOTING REVEALED DEFECTIVE CIRCUIT BREAKER (MECHANICALLY BROKEN ARMATURE) TO BE CAUSE OF COMPLETE FAILURE. FOLLOWING REPLACEMENT OF CIRCUIT BREAKER, I/P CONTROL RELAY, AND ANTENNA MODULE, REAR WINDOW DEFROSTER IS BACK TO PERFORMING POORLY. ELECTRICAL GRID APPEARS TO BE FUNCTIONAL - GOOD HEATING PATTERN (WHEN IT HEATS) WITH NO VISUALLY OBVIOUS DEFECTS. NO OBVIOUS PROBLEMS WERE FOUND IN I/P CONTROL RELAY AND ANTENNA MODULE THAT WERE REPLACED. ELECTRICAL DIAGNOSIS INDICATES EXCESSIVE CURRENT DRAW THRU DEFROSTER GRID, WHICH CAUSES CIRCUIT BREAKER TO TRIP AFTER SEVERAL SECONDS OF OPERATION. MANUALLY CYCLING THE DEFROSTER CONTROL ALLOWS BREAKER TO COOL AND CAN AGAIN BE ACTIVATED TO PROVIDE 10-15 SECONDS OF REPEATED OPERATION. NOTE THAT ELECTRICALLY DISCONNECTING THE GRID (AT THE WINDOW) DOES NOT CAUSE THE BREAKER TO TRIP, INDICATING NO SHORT IN THE VEHICLE WIRING HARNESS. WITH POSSIBLE EXCEPTION OF THE OEM CIRCUIT BREAKER, DIAGNOSIS REVEALED TO OBVIOUS HEAT DAMAGE TO ANY OTHER COMPONENTS/WIRING IN THE VEHICLE. REAR DEFROSTER GRID APPEARS TO BE SOURCE OF THE EXCESSIVE ELECTRICAL LOAD IN THE CIRCUIT. PROBLEM DOES NOT APPEAR TO BE ADDRESSED IN TSBS THAT I CAN LOCATE TO DATE. DISCUSSIONS WITH SEVERAL TECHNICIANS HAS RESULTED IN NOTHING MORE THAN GUESSES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204545October 1, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO ACCIDENTS YET, BUT VERY EASILY COULD'VE BEEN. CAR STALLS WITH NO WARNING AND SOMETIMES DOESN'T WANT TO START. CAR HAS STALLED 3 TIMES - IT HAPPENED TWICE SHORTLY AFTER LEAVING A STOPLIGHT, SO 20-35MPH AND THE THIRD TIME WAS GOING 55MPH DOWN THE HIGHWAY. THE TWO TIMES IT STALLED AT 20-35MPH IT STARTED UP RIGHT AWAY. AFTER IT STALLED AT 55MPH, IT TOOK 3-5 TRIES TO GET IT STARTED AGAIN. THERE HAVE ALSO BEEN TWO OTHER SEPARATE TIMES THAT THE CAR DID NOT WANT TO START. THIS HAPPENED AFTER DRIVING THE CAR A SHORT DISTANCE, ABOUT 5 MILES, TURNING IT OFF FOR 10-20 MINUTES AND THEN IT TOOK 3-5 TRIES TO GET IT STARTED AGAIN. THE SECURITY LIGHT DID NOT COME ON WHEN THESE INCIDENTS HAPPENED. CAR DOES HAVE 126,000 MILES ON IT. CAR IS CURRENTLY AT THE DEALERSHIP AND THERE IS NO CODE INDICATING WHAT THIS STALLING/NO START PROBLEM IS. THIS IS THE THIRD DAY THE CAR HAS BEEN AT THE DEALERSHIP AND THEY STILL DO NOT KNOW WHAT IT IS. THE CAR HAS DIED ONCE WHILE AT THE DEALERSHIP, BUT IT STARTED UP RIGHT AWAY SO THEY COULDN'T DO THE TEST THEY WANTED TO DO. THIS IS RIDICULOUS TO HAVE SUCH A HUGE SAFETY-RELATED ISSUE WITH NO KNOWN CAUSE/CODE AND IT APPEARS FROM OTHER COMPLAINTS AND AUTOMOTIVE "CHAT ROOMS" I AM NOT THE ONLY ONE WITH THIS ISSUE AND NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204605October 1, 2007
ENGINE AND ENGINE COOLING
MY DAUGHTER WAS IN THE MARKET FOR A USED CAR. SHE FOUND A CAR ON THE WEBSITE FO CITY AUTO AUCTION OF CHICAGO, PRICED AT 1500.00. WE ARRIVED AT THE AUCTION AND INQUIRED ABOUT THEIR BIDDING PROCESS. I WAS TOLD TO READ AND SING THE BIDDERS PADDLE. WE INQUIRED ABOUT THE CAR LISTED ON THE WEBSITE AND WAS TOLD IT WAS NO LONGER AVAILABLE, BUT WE COULD BID ON ANOTHER LIKE CAR. WE BIDDED 2800.00 FOR A 2001 CHEVY IMPALA. I ASKED THE SALESMAN IF WE CAN SEE THE CAR FOR INSPECTION. HIS INSISTED I PUT A 600.00 DOWN PAYMENT TO HOLD THE CAR. I DID. WE WAITED 3 HOURS BEFORE THEY CALLED US INTO THE OFFICE. THEY PRESENTED US WITH A BILL OF SALE TOTALING 3858.00. I ASKED FOR AN EXPLANATION OF THE CHARGES, AND TO SEE THE CAR TO DETERMINE WHETHER THERE WERE ANY DEFECTS. THE OWNER BECAME IRATE AND TOLD ME, THEY DIDN'T HAVE TIME TO EXPLAIN TO ME THE CHARGES, HE CALLED SECURITY AND I WAS ASKED TO LEAVE. THE FOLLOWING MONDAY, MY DAUGHTER WENT BACK, I WAS TO MEET HER AT THE DEALERSHIP. SHE ASKED IF SHE COULD INSPECTED THE CAR. SHE WAS TOLD SHE HAD TO PAY THE REMAINING BALANCE FIRST. SHE DID. THE SERVICEMEN BROUGHT THE CAR OUT, LOCKED THE DOOR AND REFUSED TO ANSWER ANY OF HER QUESTIONS. NEEDLESS TO SAY THE CAR HAD NO RADIO, NO REAR VIEW MIRROR AND WAS KNOCKING. I HAD HER BRING THE CAR TO ME. THE CAR BEGAN TO SPUTTER AND WOULD NOT ACCELERATE PASS 50 MPH. SHE CONTINUED TO DRIVE, THE CAR THEN SLOWED TO 10 MPH. SHE EVENTUALLY GOT THE CAR TO MY OFFICE, WHERE IT DIED, AND WOULD NOT START. I CALLED CITY AUTO, TALKED TO MR. AL, WHO TOLD ME THE CAR WAS SOLD "AS IS" AND THERE WAS NOTHING THEY COULD DO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204317September 27, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE OUTER TIE ROD END WAS DEFECTIVE ON BOTH THE DRIVER AND PASSENGER SIDE TIRES. WHILE DRIVING 55-60 MPH, THE ENTIRE VEHICLE FLUTTERED AND SHOOK WHEN THE STEERING WHEEL WAS TURNED. THE DEALER REPLACED THE TIE RODS AND THERE HAD BEEN NO FURTHER OCCURRENCES. THE CURRENT AND FAILURE MILEAGES WERE 15,000. UPDATED 11/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204128September 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TEMPERATURE GAUGE QUIT WORKING, AND NOW AS OF TODAY MY SPEEDOMETER IS NOT WORKING EITHER, IT WAS WORKING FINE AND THEN JUST SHOT TO 120 AND THEN WHEN I SHUT OFF MY CAR IT BURIED THE NEEDLE AND NOW IT WILL NOT MOVE. THIS IS A 2004 CHEVY IMPALA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204906September 26, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING
2004 CHEVY IMPALA WITH STEERING FAILURE. CUSTOMER STATES THAT THE VEHICLE WOULD NOT STOP, SO SHE HAD TO HIT A CURB, WHEN THE CAR WAS RESTARTED SHE DROVE ABOUT ANOTHER MILE AND THE FAILURE OCCURRED AGAIN. *KB THE PROBLEM WAS DETERMINED TO BE A SPEED SENSOR FOR THE ELECTRIC POWER ASSIST IN THE STEERING COLUMN. THE CONSUMER ALSO STATED THE ENGINE WOULD MISFIRE. THE DEALER REPLACED THE CAMSHAFT POSITION SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204038September 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER GOES HAYWIRE WHENEVER IT WANTS. MY SPEEDOMETER WILL SAY I'M GOING 60 MPH BUT I'M NOT REALLY GOING THAT FAST. SOMETIMES IT GOES THE OTHER WAY. IT WILL SAY I'M DOING 30 MPH AND I'M ACTUALLY DOING ABOUT 60 MPH. RIGHT NOW PARKED IN THE PARKING LOT IT SAYS THE CAR IS GOING OVER 120 MPH. I HAVE CHECKED FOR RECALLS AND THE A NONE FOR THIS DEFECT. I CALL IT A DEFECT BECAUSE I HAVE FOUND NUMEROUS PEOPLE WITH THE SAME ISSUE, AND THEIR CARS HAVE ABOUT THE SAME MILEAGE AS MINE. THIS IS A HUGE SAFETY ISSUE NOT TO MENTION AN ISSUE WITH THE LAW, BECAUSE I HAVE NO IDEA WHEN IT'S GOING TO HAPPEN. I WOULD GET IT FIXED BUT I JUST HAD A BABY (SO NOT SAFE TO HAVE HER ALONG WITH ME) AND I DON'T HAVE AN EXTRA $500 LAYING AROUND. NORMALLY WHEN SOMETHING GOES WRONG WITH MY VEHICLE IT IS NOT AN ISSUE, I GET IT FIXED BECAUSE ITS NORMAL WEAR AND TEAR. I DO NOT FEEL THAT A SPEEDOMETER IS SOMETHING THAT SHOULD HAVE THESE KINDS OF ISSUES AT 69,000 MILES. IT SHOULD HOLD UP TO WHAT THE COMPANY SAYS THE EXPECTED LIFE OF THE CAR IS. THIS "DEFECT HAS 2 TSB#'S BUT I DON'T KNOW HOW TO GO ABOUT GETTING THEM USED TO FIX THE CAR. TSB#'S 01726 & 050604058 ARE THE NUMBERS BUT NOTHING TELLS ME WHAT I SHOULD DO WITH THOSE NUMBERS OR WHO I SHOULD TALK TO ABOUT USING THE NUMBERS TO GET THE CAR FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204030September 24, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
SUDDENLY THE DIRECTIONAL SIGNALS FAILED TO WORK. THE LIGHT WOULD GO ON AND THEN STAY ON. WHEN I TURN OFF THE ENGINE AND RESTART MANY TIMES THEY WILL AGAIN WORK FOR AWHILE AND THEN SUDDENLY STOPPED AGAIN. I'VE CHECKED THE FUZES, ETC. BUT NOTHING HELPS. THIS COULD PRESENT SAFETY ISSUES. CHECKING ON THE INTERNET I FIND MANY HAVE HAD THIS SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203712September 22, 2007
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNAL FAILS TO WORK SPORADICALLY (STARTING 8 WEEKS AGO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203318September 18, 2007
STEERING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203314September 18, 2007
STEERING
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 37,500 AND FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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