Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10223338April 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVY IMPALA HAS A GAUGE PROBLEM. NONE OF THE DASHBOARD GAUGES WORK. I DON'T KNOW HOW FAST I AM GOING, HOW MUCH GAS I HAVE OR IF MY CAR IS OVER HEATING. ITS SCARY DRIVING THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223346April 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 90 MPH, THE SPEEDOMETER GAUGE BECAME STUCK AND REMAINED AT 90 MPH, EVEN WHILE DRIVING AT LOWER SPEEDS. THE SPEEDOMETER REMAINS AT 90 MPH EVEN WHILE THE VEHICLE IS PARKED. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING WHEN IT ACTUALLY WAS NOT. THE CURRENT MILEAGE WAS 49,500 AND FAILURE MILEAGE WAS 49,487. UPDATED 10/16/08. *LJ THE TRANSMISSION WOULD SLIP WHEN ACCELERATING FROM A STOPPED POSITION. UPDATED 10/17/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223368April 4, 2008
ELECTRICAL SYSTEM:WIRING
BROUGHT TO A DEALER THAT ADVISED THE FRONT SEAL WAS LEAKING THEY REPAIRED IT AND GAVE THE VEHICLE BACK. THEN THE REAR DEFROSTER STOPPED WORKING AND SHE STILL SMELLED THE BURNING. THE VEHICLE WAS BROUGHT TO THE DEALER AGAIN AND THEY ADVISED THAT THE WIRING HARNESS WAS MELTED AND THAT THEY WERE SURPRISED THAT THE VEHICLE DID NOT CATCH FIRE. THE DEALER REPLACED THE WIRING AND SHE STILL EXPERIENCED THE BURNING SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY CONTACTED THE MANUFACTURER WHO ADVISED ON HOW TO REPAIR THE ISSUE. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE UNTIL THE SOURCE OF THE PROBLEM IS FOUND. THE FAILURE MILEAGE WAS 22000. VS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223231April 3, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING. WHILE APPROACHING A STOP AT 15 MPH, THE CONTACT ATTEMPTED TO TURN LEFT, BUT COULD NOT. HE PULLED OFF THE ROAD AND ATTEMPTED TO LOCATE THE CAUSE OF THE FAILURE. HE TOOK THE VEHICLE BACK TO THE SALES DEALER AND THEY STATED THAT THEY WOULD REPAIR THE FAILURE WITH A HOSE AND TWO CLAMPS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 15,000. UPDATED 04/22/08. *LJ THE POWER STEERING PIPE AND HOSE WERE REPLACED. UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223324April 3, 2008
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ON MY 2007 CHEVY IMPALA ARE CONTINUOUSLY GOING DIM AND I'M AFRAID THEY WILL FAIL AT ONE POINT WHILE MY FAMILY IS DRIVING DOWN THE ROAD AT NIGHT. GM SAYS IT'S NORMAL BUT I OWN 3 GM'S AND THE OTHER TWO DON'T DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223119April 2, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE/HEAD GASKET FAILURE. LEAKING COOLANT IS DUE TO A KNOWN DEFECTIVE GASKET. IN FACT A CLASS ACTION LAWSUIT HAS BEEN FILED BUT IS INSUFFICIENT TO REPAY COST OF REPAIR. THIS SHOULD BE CONSIDERED A RECALL ITEM. IT IS WELL DOCUMENTED AMONG WEB-BASED AUTOMOTIVE COMPLAINT FORUMS THAT THIS IS A PROBLEM MOST IF NOT ALL OWNERS EXPERIENCE....2002 CHEVROLET IMPALA..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223127April 2, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
PROBLEM SWITCHING FROM HIGH BEAM TO LOW BEAM ETC AND SUDDEN HEADLIGHT FAILURE AT NIGHT WHILE DRIVING DOWN ROAD. BELIEVE PROBLEM IS MULTI FUNCTION SWITCH WHICH HAS BEEN REPORTED BY NUMEROUS PEOPLE FOR THIS VEHICLE TYPE. STARTED OUT AS INFREQUENT BUT GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223139April 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I SERIOUSLY THOUGHT I WAS THE ONLY ONE HAVING THESE PROBLEMS. I BOUGHT A 2004 CHEVROLET IMPALA IN AUG 07. THE PROBLEMS STARTED ONLY A MONTH AFTER I BOUGHT THE CAR. FIRST THE TEMP GAUGE WOULD REGISTER ALL THE WAY UP TO 260. AFTER CHECKING TO MAKE SURE THE CAR WAS NOT RUNNING HOT, I STARTED CALLING DEALERS TO TRY TO FIGURE OUT WHAT THE PROBLEM WAS. I WAS INFORMED BY A SEVERAL DEALERSHIPS THEY HAVE SEEN SEVERAL PROBLEMS WITH THE INSTRUMENT PANEL AND THEY CONTINUED TELLING HOW MUCH IT WOULD COST TO REPLACE IT. WELL ONLY A COUPLE WEEKS LATER THE SPEEDOMETER STARTED THE SAME THING. IT WOULD STICK AND NOT REGISTER RIGHT. THE PROBLEM IS STILL CONTINUING CAUSE I CAN'T AFFORD TO FIX IT. I CONTINUED MY REGULAR MAINTENANCE ON THE CAR AND DURING AND OIL CHANGE I WAS INFORMED THE TRANSMISSION FLUID NEEDED TO CHANGED, SO I MADE THE APPOINTMENT TO HAVE IT CHANGED ON SATURDAY. ONLY A COUPLE OF HOURS AFTER HAVING IT CHANGED WE WENT TO BACK UP AND THE TRANSMISSION SLIPPED. THIS HAD NEVER HAPPENED BEFORE SO WE THOUGHT IT JUST MIGHT BE LOW ON FLUID. AFTER CHECKING THE FLUID LEVEL WAS FINE BUT THE PROBLEMS CONTINUED. NOW IT SLIPS WHEN I PUT IT IN DRIVE TO TAKE OFF AND YOU CAN HEAR THE TRANSMISSION WHINING WHILE BEING DRIVEN. AS OF NOW IT STILL SLIPS, SOMETIMES, ANDS WHINES, AND OF COURSE THE INSTRUMENT PANEL IS STILL MESSED UP BECAUSE I CANNOT AFFORD TO HAVE IT FIXED. I HAVE SPOKEN TO SEVERAL PEOPLE THAT OWN IMPALAS AND I HAVE COME TO FIND OUT THEY ARE HAVING THE SAME PROBLEMS I AM HAVING. YOU WOULD THINK BY NOW THAT GM WOULD REALIZE THERE IS A PROBLEM AND THEY ARE NOT JUST ISOLATED INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223156April 2, 2008
STEERING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE STEERING MAKES A CLUNKING NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE STEERING COLUMN ROD NEEDED TO BE REPLACED. ON APRIL 2, 2008, THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION PRIOR TO A ROAD TRIP. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE STEERING COLUMN ROD WAS GOING TO NEED REPLACING AGAIN SOON. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT, IN WHICH THEY SHOULD REPAIR. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 59,926. UPDATED 04/22/08. *LJ THE STEERING SHAFT WAS LUBRICATED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223207April 2, 2008
AIR BAGS
WE HIT A HORSE WITH OUR CAR AND THE AIR BAGS DID NOT DEPLOY. WE RECEIVED CUTS ON OUR HEAD, FACE, HANDS, AND LEGS. I RECEIVED A BLOW TO MY HEAD CAUSING SWELLING AND BRUISING TO MY FOREHEAD, EYES, NOSE, CHEEKS. EXPERIENCING HEADACHES AND DIZZINESS SINCE THEN. LARGE BRUISES AND SWELLING ON MY THIGHS FROM THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10223061April 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SEVERAL OCCASIONS NOW THE SPEEDOMETER HAS GONE HAYWIRE AND IS SHOWING THAT I AM TRAVELING EXCESSIVELY FASTER THAN I AM GOING - APPROXIMATELY 30 - 40+ MPH. I THOUGHT THAT I WAS SPEEDING AND SO I LIGHTLY PUT ON MY BRAKES TO SLOW DOWN DURING RUSH HOUR TRAFFIC AND HAD TIRES SQUEALING ALL AROUND ME - THE SPEED OF TRAFFIC IS 70+ MPH IN THAT SECTION OF FREEWAY. IT WAS FORTUNATE THAT IT DID NOT CAUSE A SEVERAL CAR PILEUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222902March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER WILL AT RANDOM REGISTER THAT YOU ARE GOING FASTER THAN WHAT YOU ARE. THIS CREATES PROBLEM ON THE ROAD AND CAUSE SOMEONE TO BREAK BECAUSE OF FEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222935March 31, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2003 CHEVY IMPALA -- INTAKE MANIFOLD GASKET -- TOLD FACTORY PUTS ON PLASTIC ONES THAT DO NOT LAST, CAUSING OIL LEAKAGE AND POSSIBLE DAMAGE TO THE MOTOR IF NOT CORRECTED IN TIME - DID NOT SEE ANY RECALL ON THIS ISSUE -- WHY??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222983March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING AND NOTICED THAT MY SPEEDOMETER WAS SITTING ON ZERO. MONTHS LATER I NOTICED THAT MY GAS GAUGE STARTED GOING HAYWIRE. ONE MINUTE IT WAS FULL THE NEXT IT WAS 1/2 FULL AND I HAD ONLY GONE 20 MILES DOWN THE ROAD. THEN MY DAD USED MY CAR ONE DAY AND TOLD ME THAT THE OIL PRESSURE GAUGE WAS WRONG AS WELL. I HAVE NOT HAD THE MONEY TO FIX THIS PROBLEM AND THE ONLY WAY I KNOW I NEED GAS IS WHEN THE LOW FUEL MESSAGE COMES UP IN THE MESSAGE CENTER. I HAVE RECEIVED ABOUT 4 SPEEDING TICKETS JUST IN THE LAST YEAR AND WOULD HAVE RECEIVED MORE IF I HAD NOT KNOWN THE OFFICER OR TOLD THEM THE PROBLEM AND BEGGED THAT THEY LET ME OFF WITH A WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222647March 29, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT
VARIOUS ENGINE FAILURES DUE TO DEX COOL COOLANT SYSTEM. ENGINE REBUILT. GASKETS. ETC NEW PARTS INSTALLED IN EACH INSTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222651March 29, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING
CAR WAS TAKEN IN FOR BRAKES. ROTORS WARPED @ 21,500 MILES. 12,000 MILES LATER, WARPED AGAIN. WAS TOLD THIS WAS COMMON AND THERE WAS NOTHING THEY COULD DO FOR ME. REPAIR COST OUT OF POCKET. CAR WAS TAKEN IN FOR AN OVERHEATING PROBLEM. WAS TOLD IT WAS TOTALLY NATURAL FOR MY CAR TO GET THAT HOT. UNBELIEVABLE!! NOW I HAVE AN INTAKE OR A HEAD GASKET THAT IS BAD. AGAIN, NOTHING THEY CAN DO. AGAIN, COST OUT OF MY POCKET. THIS WILL BE THE LAST CHEVY I SERVICE. MY CAR ONLY HAS 34,000 MILES IT. THE SERVICE CENTER TOLD US, "CARS ARE MADE DIFFERENT THESE DAYS. STUFF HAPPENS." IF THEY CAN'T STAND BEHIND THEIR CARS I WON'T BUY ANOTHER. 34,000 MILES AND MY CAR IS JUNK. I THINK A RECALL SHOULD BE ISSUED REGARDING THESE PROBLEMS. BAD BRAKES AND BAD GASKETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222450March 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA GOES CRAZY. AFTER IT HAS BEEN RUN FOR MORE THAN AN HOUR IT WILL STICK ON YOUR HIGHEST SPEED, NOT DROP BACK TO ZERO AND SHOW A SPEED FROM 10 TO 100 MILE MORE THAN THE ACTUAL SPEED. VERY UNSAFE, WHEN YOU DO NOT KNOW HOW FAST YOU ARE GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222530March 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHEN INSTRUMENT PANEL STOPS WORKING THE TRACTION CONTROL IS ALSO STOPS WORKING SO DOES THE SPEEDOMETER AND THE ANTI- LOCK BRAKES MAKING IT UNABLE TO STOP PROPERLY. I HAVE BEEN TOLD BY A GM MECHANIC THAT GM KNOWS ABOUT THIS PROBLEM BY\UT THEY INTEND TO DO NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222544March 27, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
1. NORMAL DRIVING SPEEDS BETWEEN 0 TO 55 MPH. SOME RAPID ACCELERATIONS MAX RPM ABOUT 4500. 2. RAPID LOSS OF POWER STEERING FLUID WHICH RESULTED IN EXTREMELY HEAVY STEERING 3. TOWED VEHICLE TO DEALER FOR REPAIR QUOTED REPAIR IS $550. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222370March 26, 2008
ENGINE AND ENGINE COOLING
ENGINE FIRE WHEN CAR WAS STARTED, A POP OR BACK FIRE SOUND WAS HEARD THEN FLAMES WERE SEEN, FIRE DEPARTMENT EXTINGUISHED FIRE. CAR IS SITTING WAITING GM TO RESPOND ON INVESTIGATED EVENT. THIS IS A POLICE CAR AND WE HAVE A TOTAL OF 59 IMPALAS WERE CONCERNED ABOUT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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