Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10224422April 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING:COLUMN, ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE FOLLOWING DAY AFTER THE VEHICLE WAS PURCHASED, THE SPEEDOMETER STOPPED WORKING. A CLUSTER WAS REPAIRED AND A NEW STEERING COLUMN WAS INSTALLED AT THE COST OF $465. AFTER THE CLUSTER WAS REPLACED, THE SPEEDOMETER BEGAN TO WORK. WHILE DRIVING BETWEEN 55-70 MPH, THE VEHICLE BEGAN MAKING A WHINING SOUND. THE WHINING SOUND COULD ALSO BE HEARD WHILE DRIVING AT SPEEDS BETWEEN 35-45 MPH. ON FOUR OCCASIONS, THE VEHICLE WOULD NOT DEFROST AND HEAT UP AT TEMPERATURES BETWEEN 45-59 DEGREES. THE DEALER STATED THAT NOTHING COULD BE DONE. ON THREE DIFFERENT OCCASIONS, THE VEHICLE STALLED. WHILE PARKED AT A GAS STATION AND TWICE WHEN ATTEMPTING TO START THE VEHICLE, IT EVENTUALLY RESTARTED. THE DEALER INITIALLY STATED THAT THE FAILURE COULD BE DUE TO THE IGNITION OR THE STARTER. THE CONTACT FOUND A NAIL IN A TIRE AND WENT TO A TIRE SHOP. SHE WAS INFORMED THAT ALL FOUR OF THE TIRES HAD CRACKS ON THE EDGE OF THE TREAD AND WERE DRY ROTTED. THE CURRENT MILEAGE WAS 65,480 AND FAILURE MILEAGE WAS 64,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224493April 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. WHEN THE VEHICLE IS STOPPED, THE SPEEDOMETER DISPLAYS 80 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 52,390.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224490April 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA. INSTRUMENT CLUSTER GAUGE FAILURE. ALL GAUGES HAVE STOPPED FUNCTIONING CORRECTLY. THEY EITHER REGISTER INCORRECT INFORMATION, (SPEED, FUEL, ENGINE TEMPERATURE) OR DO NOT WORK AT ALL. HTTP://WWW.MYCARSTATS.COM/SAFETYSTATION.ASP LISTS OVER 100 ACCOUNTS OF THIS HAPPENING WITH THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224511April 14, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER CHANGED THE BCM MODULE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER THEN REPLACED THE BCM MODULE AGAIN. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. AS A RESULT, THE POWER WINDOWS WERE INOPERABLE. THE MECHANIC STATED THAT AN ELECTRICAL SHORT CAUSED THE FAILURE. THEY REPLACED THE WIRES HOWEVER APPROXIMATELY ONE MONTH LATER THE FAILURE OCCURRED AGAIN. AS OF APRIL 14, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224332April 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILED AFTER APPROX. 60,000 MILES ON MY 2004 CHEVROLET IMPALA LS. IT IS INACCURATE AND INCONSISTENT, OFTEN READING 30-60 MPH WHEN I AM STOPPED AT A LIGHT AND OFTEN READING OVER 90 MPH WHEN DRIVING BELOW 40 MPH. AT TIMES, THE NEEDLE JUMPS ERRATICALLY AND GETS STUCK OUTSIDE THE NORMAL RANGE, SUCH AS POINTING TO A GEAR INDICATOR ON THE DISPLAY RATHER THAN TO A SPEED ON THE DIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224346April 13, 2008
STEERING:COLUMN
CAR HAS APPROXIMATELY 50,000 MILES. THE STEERING SHAFT WAS SERVICED UNDER WARRANTY. THE STEERING BEGAN TO SQUEAL WHEN TURNING AND NOW THERE IS A CLUNKING NOISE. THERE IS NO SLACK IN THE STEERING. A TIE ROD END WAS REPLACED ALSO WHEN THE STEERING SHAFT WAS SERVICE. THE SERVICE MANAGER STATED THAT THERE WAS A TECH BULLETIN ON THE SHAFT BUT NO RECALL. THIS PROBLEM DEFINITELY SHOULD BE RECALLED. STEERING FAILURE IS A POSSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224308April 12, 2008
AIR BAGS
VEHICLE PURCHASED NEW AND NEVER DAMAGED. WHILE DRIVING THE VEHICLE FOR ABOUT 15 MINUTES, A "SERVICE AIR BAG" MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER AND THE CHIME SOUNDED (999 MILES ON THE ODOMETER). THE VEHICLE OWNER'S MANUAL STATED THAT THE VEHICLE SHOULD BE TAKEN TO A DEALER IMMEDIATELY IF THE MESSAGE WAS DISPLAYED. INSPECTION BY THE SELLING DEALER SERVICE DEPARTMENT DETERMINED THE INSTRUMENT PANEL CLUSTER HAD TO BE REPROGRAMMED AND THE WIRING FOR AN AIRBAG SENSOR (TERMINAL "C") HAD TO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224312April 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON MULTIPLE OCCASIONS, THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA LS HAS GOTTEN STUCK. I WOULD SAY THAT THIS HAS HAPPENED CLOSE TO A DOZEN TIMES NOW SINCE I BOUGHT THIS CAR IN NOVEMBER OF 2007. I HAVE READ NUMEROUS STATEMENTS FROM ONLINE FORUMS ABOUT PEOPLE HAVING THE SAME PROBLEMS, AND I HAVE TALKED TO THREE DIFFERENT DEALERSHIPS THAT HAVE REPORTED THIS AS BEING A COMMON PROBLEM. I AM WONDERING WHY THIS HAS NOT BEEN A CAUSE FOR A RECALL, AS A SPEEDOMETER SEEMS LIKE A PRETTY IMPORTANT PIECE OF VEHICLE EQUIPMENT. ITS ESPECIALLY FRUSTRATING SINCE IT WILL COST ME $400 TO HAVE IT REPAIRED. I WAS ALSO TOLD BY THE DEALERSHIPS THAT ONCE THE SPEEDOMETER GOES, EVENTUALLY THE REST OF THE CLUSTER WILL START TO FAIL. I AM STATING IN THE INCIDENT DATE PORTION THE LAST DATE THAT THIS HAS HAPPENED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224171April 11, 2008
STEERING
POWER STEERING TOTAL QUIT WORKING ON TWO OCCASIONS IN THE PAST FEW MONTHS AND WE WERE STRANDED ON THE ROAD AND HAD TO HAVE AUTO TOWED TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224187April 11, 2008
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
AUTOMOBILE QUIT RUNNING WHILE ON HIGHWAY AND FAILED TO RESTART. THIS SITUATION, I FEEL, PUT MINE AND MY WIFE'S LIVES IN DANGER. RESEARCH HAS REVEALED THIS SITUATION IS COMMON IN THIS TYPE OF VEHICLE. PASSIVE SECURITY SYSTEM OVERRIDES OPERATORS ATTEMPTS TO START CAR. CALLS TO GM AND GM REPRESENTATIVES PRODUCED NEGATIVE REACTION TO CONSUMER COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224162April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 IMPALA POLICE PACKAGE. INSTRUMENT PANEL FAILURE. AFTER 15-20 MINUTES DRIVING, THE SPEEDOMETER DROP BACK TO ABOUT 15 AT HIGHWAY SPEED. WITH SEVERAL STOP IT STAY BELOW 0 AND NEVER MOVE AGAIN. GM SHOULD REPLACE ALL DEFECTED INSTRUMENT PANEL FOR IMPALA LIKE THEY DO TO OTHER MODELS AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223779April 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS SHUT OFF. THE FIRST FAILURE, THE LIGHTS ILLUMINATED AGAIN AND THE SECOND TIME, THE CONTACT COULD ONLY USE THE HIGH BEAMS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 73,500 AND FAILURE MILEAGE WAS 53,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223790April 9, 2008
SEATS:FRONT ASSEMBLY:RECLINER
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. OCCASIONALLY, THE SEAT RECLINER FAILS. WHEN THE FAILURE OCCURS, THE SEAT BACK WOULD NOT MOVE IN EITHER DIRECTION. THE SEAT RECLINER IS MANUALLY USED AND CURRENTLY DOES NOT RECLINE AT ALL. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223739April 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IN 2005 CHEVY IMPALA STICKS. YOU ARE GOING 35MPH AND THE SPEEDOMETER WILL READ 85 TO 90 MPH. CALLED GM CUSTOMER SERVICE. THEY TOLD ME I HAD TO GET A $80 DIAGNOSTICS CHECK ON THE CAR FROM A DEALER, BEFORE THEY WILL TELL ME IF THEY CAN GIVE ME A DISCOUNT TO FIX THE PROBLEM. THE MECHANIC GAVE ME A VERBAL ESTIMATE OF $500 TO REPLACE THE CLUSTER. I CAN NOT AFFORD TO PAY THIS. THIS IS A SERIOUS PROBLEM. THESE CLUSTERS IN CHEVY IMPALAS SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223557April 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OUR SPEEDOMETER QUIT WORKING PROPERLY APPROX 4/1/07. CONTACTED GM TO SEE IF THERE WAS A RECALL, THERE WAS NOT. SPEEDOMETER IS JUST STUCK AND POINTS TO THE GEAR INDICATOR IN THE DASH. UPON RESEARCH, MANY GM '04 HAVE THIS DEFECT. MY HUSBAND MANAGES A RETAIL FOOD COMPANY AND HIS FLEET IS SUPPLIED WITH GMC TOPKICKS. THE '04 TRUCKS HAD THE SAME PROBLEM. THE COMPANY HAD TO SOAK THE COST OF REPLACING ALL THE "CLUSTERS" DUE TO NO RECALL. I THINK A DEFECT WHICH AFFECTS THE SAFETY OF A DOT CERTIFIED DRIVER SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223566April 7, 2008
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2004 CHEVY IMPALA THAT HAS HAD PROBLEMS WITH WARPED ROTORS, WHICH I HAD REPLACED. THEN A WHEEL BEARING WENT BAD. TOOK VEHICLE TO CHEVY DEALER. THEY DIAGNOSED IT AS LEFT FRONT HUB BEARING BEING BAD. I HAD LEFT FRONT HUB BEARING REPLACED AND PROBLEM WASN'T FIXED. TURNED OUT IT WAS RIGHT FRONT HUB BEARING THAT WAS BAD, SO BOTH ENDED UP REPLACED. A FEW WEEKS LATER "SERVICE TRACTION SYSTEM" LIGHT STARTED COMING ON EVERY DAY AND SHUTS OFF THE ABS AND TRACTION CONTROL SYSTEMS. OUTSIDE TEMPERATURE AND WEATHER CONDITIONS DON'T MAKE ANY DIFFERENCE. ALSO HAVING PROBLEMS WITH HEADLIGHTS GOING FROM HIGH BEAMS TO DIM. SOMETIMES IT TAKES TWO OR THREE ATTEMPTS BEFORE IT WILL GO FROM HIGH BEAMS TO DIM. I'VE NEVER HAD THESE KINDS OF PROBLEMS WITH CHEVROLET'S BEFORE. I'VE HAD CHEVROLET'S WITH 150,000 MILES ON THEM AND HAVE NEVER HAD TO REPLACE ROTORS, WHEEL BEARINGS, OR HAD ABS PROBLEMS BEFORE, JUST NORMAL MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223574April 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
2004 CHEVROLET IMPALA'S TRANSMISSION STARTS SLIPPING. IT MOVES VERY SLOWLY IN THE MORNINGS. IT MOVES VERY SLOWLY FROM 1ST TO 2ND GEAR. IT WILL NOT PULL HILLS AT A SLOW SPEED BUT ON THE INTERSTATE AT 50-55MPH IT WILL ONLY SLOW DOWN JUST A LITTLE. IT BASICALLY WILL NOT GO OVER 65 MILES PER HOUR. I HAVE TO STAY IN THE SLOW LANE. PLUS, THE DIGITAL INSTRUMENT PANEL DOES NOT WORK SO I CAN ONLY ASSUME I AM GOING 50-55 MILES PER HOUR BY JUDGING THE SPEED PATTERN OF THE OTHER MOTORISTS. THIS MEANS NO TEMPERATURE GAUGE, NO SPEEDOMETER, AND NO FUEL GAUGE. I CHECK FLUID LEVELS EVERY WEEK. I FILL UP MY TANK EVERY SATURDAY AND WEDNESDAY. I AM STUCK AND SICK OF THIS BECAUSE I CAN NOT AFFORD TO GET TWO THINGS FIXED THAT SHOULD ONLY STOP WORKING ON OLD CARS. THIS CAR IS 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223609April 7, 2008
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
THE TURN SIGNALS AND HAZARD LIGHTS NO LONGER BLINK WHEN TURNED ON. THE BULBS LIGHT UP BUT DO NOT BLINK ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223516April 6, 2008
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM:IGNITION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, TIRES:TREAD/BELT, TIRES:MARKINGS, ENGINE AND ENGINE COOLING, STEERING, EQUIPMENT
I HAVE A 2005 CHEVY IMPALA, CURRENTLY WITH 22,320 MILES. AT MY OIL CHANGE AND TIRE ROTATION, (~20,500) I WAS INFORMED BY REPAIR PLACE THAT THEY WOULD NOT PERFORM THE TIRE ROTATION AS I WOULD BE NEEDING TO REPLACE THE TIRES SOON. I ASKED WHY THEY WERE WEARING SO FAST- I WAS TOLD, THEY NOTICED IT ON MANY IMPALAS- PREMATURE TIRE WEAR BETWEEN 18,000-25,000 MILES. ~ 15 MONTHS AGO, WITH ONLY ABOUT 13,000 MILES, WHEN I HAD AN OIL CHANGE DONE I WAS INFORMED ME THE ENGINE WAS LEAKING OIL FROM THE REAR OF THE ENGINE, I SHOULD TAKE IT TO THE DEALER FOR REPAIR. THE DEALER HAD TO REPLACE (UNDER WARRANTY) SEVERAL SEALS/GASKETS- OIL PAN, DRAIN PLUG, OIL FILTER, PLUS REPLACE THE DRAIN PLUG. THE CAR IS SOMETIMES HARD TO START AND HAVE TO HOLD THE KEY IN THE START POSITION, AND/OR LIGHTLY PRESS THE GAS PEDAL TO START IT. ABOUT TWO WEEKS AGO, I GRINDED THE STARTER. SOMETIMES THE CAR WILL START ROUGHLY AND IMMEDIATELY STALL, OR WILL STALL THE FIRST FEW SECONDS AS I AM BACKING OUT THE DRIVE WAY. DEALER ABOUT THIS THEY TOLD ME I WAS USING CHEAP GAS AND TO USE A BETTER BRAND, BUT I ALWAYS USE "BRAND" GAS, I EVEN USE FUEL INJECTOR CLEANER DEALER LATER TOLD ME I NEEDED TO HAVE THE FUEL INJECTION "FLUSHED" WITH THEIR SYSTEM FOR $199, PLUS TAX AND CHARGES, HEARING IT WAS NOT GOOD FOR THE VEHICLE, I DECLINED. I HAVE ALSO NOTICED A "CLUNKING/BUMPING/BANGING" NOISE WHEN TURNING, ESPECIALLY HARD TURNS. MY BRAKES NEED TO BE REPLACED, THE FRONT BRAKES ARE STARTING TO MAKE A THUMP WHEN BRAKING, AND YESTERDAY WHEN BRAKING HARD, I HEARD A SQUEAL NOISE, (REAR?). FUEL GAUGE SOMETIMES RAPIDLY FLUCTUATES, WHEN DRIVING, AND AT TIMES WHEN ACCELERATING,(THOUGH NOT CONCURRENT) I HEAR A "SWOOSH/GARGLING" SOUND. I WAS ACCELERATING TOO HARD. THE FUEL GAUGE WILL SWING AS MUCH AS A 1/4 TANK WHEN DRIVING BEFORE RECOVERING TO THE CORRECT POSITION. GAUGE SHOWS LOW FUEL LEVEL, LOW FUEL LIGHT COMES ON, I ONLY NEEDED 10-12 GALS TO FILL IT (~16 GALS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223462April 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OPY OF TEXT SENT TO GM/CHEVROLET... MY SPEEDOMETER AND OTHER INSTRUMENT CLUSTER GAUGES OPERATE ERRATICALLY. SPEEDOMETER SPECIFICALLY IS TOTALLY ERRATIC, ALMOST NEVER CORRECT AND VARIES ANYWHERE FROM FULLY PEGGED AT ZERO TO FULLY PEGGED AT TOP END. YOU NEVER KNOW WHAT SPEED YOU ARE TRAVELING AT ANY TIME. YOU CANNOT GAUGE, BY SPEEDOMETER, THE SPEED LIMIT OR RECOMMENDED SPEEDS FOR CURVES, ETC. THIS IS A VERY UNSAFE CONDITION. FROM EXTENSIVE READING SO FAR, IT IS OBVIOUS THAT THIS IS A DEFECTIVE PART ON THIS VEHICLE AND DUE TO THE SAFETY AND LEGAL NATURE OF YOUR SPEED, THIS GAUGE SHOULD BE REPLACED VIA INDUSTRY-WIDE RECALL. I WELCOME YOUR RETURN CALL TO DISCUSS THIS DANGEROUS SITUATION. I AM A PILOT AND CANNOT HAVE MY CELL ON CONTINUOUSLY. PLEASE LEAVE A MESSAGE WITH CALL BACK NUMBER AND I WILL BE HAPPY TO DISCUSS. THIS GAUGE HAS BEEN FAULTY FOR THE PAST YEAR. I HAVE INSTALLED MY GPS TO MONITOR MY SPEED. THE GAUGE IS NOT SYMMETRIC IN ITS ERRORS. YOU WILL READ 100+ SOMETIMES GOING 70 OR YOU WILL READ 0 GOING SAME SPEED. IT CHANGES FROM TRIP TO TRIP AND SOMETIMES AFTER A STOP AT AN INTERSECTION, OR JUST DRIVING CONSTANT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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