Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10807132November 27, 2015
FUEL/PROPULSION SYSTEM
SINCE2006 FUEL LINES CONTINUE TO ROT OUT SPRAYING FUEL ON EXHAUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807083November 26, 2015
STEERING
POWER STEERING SUDDENLY GOES OUT RESULTING IN TOTAL LOSS OF POWER STEERING. THIS HAPPENED WHILE DRIVING ON A CITY STREET,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806821November 25, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2009 HHR HAS WHAT IS REFERRED TO AS THE MAY 15, 2014 GM TAIL LIGHT MALFUNCTION. THE MALFUNCTION IS CAUSED FROM FAULTY WIRING AND CAUSES THE BRAKE LIGHTS ILLUMINATE WITHOUT TOUCHING THE BRAKE PEDAL AND THEY REMAIN ON WHILE DRIVING. THIS MALFUNCTION ALSO DISABLES SAFETY FEATURES LIKE ELECTRONIC STABILITY CONTROL ' WHICH TRIES TO CORRECT FOR SKIDS ' AND PANIC BRAKING ASSIST, WHICH IS DESIGNED TO MAKE SURE THE VEHICLE'S FULL BRAKING POWER IS BEING USED IN AN EMERGENCY. IT ALSO DISABLES THE CRUISE CONTROL AND THE TRACTION CONTROL. IN 2014 G.M. SAID IT KNEW OF HUNDREDS OF COMPLAINTS AND 13 ACCIDENTS ASSOCIATED WITH THE PROBLEM. I HAVE HAD SEVERAL NEAR ACCIDENTS AND SEVERAL ISSUES OF ROAD RAGE FROM OTHER DRIVERS SINCE MY HHR BEGAN THE MALFUNCTIONING IN FEBRUARY 2014 WHICH IS WHEN I FIRST CONTACTED GM TO GET IT FIXED. SINCE THEN I HAVE FILED COMPLAINTS WITH THE NHTSA, THE FEDERAL TRADE COMMISSION, THE STATE OF WISCONSIN CONSUMER PROTECTION AGENCY AND GM BUT HAVE NOT YET HAD ANYONE STEP UP AND FIX THE PROBLEM. SINCE THE MALFUNCTION CAUSES THE BCM TO LOSE MEMORY WITH THE BRAKE POSITIONING SENSOR I DID TAKE THE VEHICLE TO A CERTIFIED GM DEALERSHIP AND HAD THEM RE-LEARN THE MEMORY BETWEEN THE TWO. THIS SOLVED THE PROBLEM TEMPORARILY AND LASTED ABOUT TWO MONTHS. I CANNOT AFFORD TO HAVE THIS DONE EVERY TWO MONTH AS A SOLUTION. GM NEEDS TO BE ORDERED TO FIX THE ISSUES CORRECTLY BEFORE SOMEONE IS FATALLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806474November 24, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPOXITMATELY 10 MPH, THE STEERING WHEEL SEIZED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806570November 24, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795052November 20, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. IN RAINY WEATHER CONDITIONS, THE INTERIOR OF THE VEHICLE WOULD FLOOD. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795163November 20, 2015
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2009 HHR AND I HAVE BEEN HAVING A NUMBER OF PROBLEMS THE ESC AND THE ABS WARNING LIGHTS COME AT LOW SPEEDS AROUND 5 TO 15 MPH AND THE BRAKES MAKE A GROWLING NOISE I DRIVE 80 MILES A DAY BACK AND FORTH TO WORK IN STOP AND GO TRAFFIC ON THE INTERSTATE AND THE TURNPIKE I AM AFRAID I WILL REAR END SOMEBODY OR WORSE I DON'T WANT TO LET MY WIFE DRIVE THE CAR BECAUSE WHEN IT OCCURS SHE MIGHT NOT KNOW ON TO REACT. WHEN I TURN THE CAR OFF AND IT GOES AWAY FOR A WHILE BUT COMES BACK. AND THE SERVICE AIR BAG LIGHT COMES ON FROM TIME TO TIME WHEN IT IS RAINING OR HEAVY DEW I HAD THE RECALL PERFORMED ON THE AIR BAGS AND IT STILL IS HAPPENING THE PASSENGER AIR BAG DISPLAY ON THE DASH WILL COME ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. THE SERVICE ABS LIGHT ALSO COMES ON AT THE SAME TIME AS THE ESC AND THE TRACTION CONTROL LIGHT I DON'T FEEL SAFE I HAVE 179,000 MILES ON THE CAR THE ELECTRICAL SYSTEM IN THIS CAR HAS A MAJOR PROBLEM AND IT NEEDS TO BE ADDRESSED BY GM BEFORE MORE PEOPLE ARE HURT OR KILLED AS I HAVE READ IN OTHER COMMENTS I DON'T WANT TO TAKE IT TO THE DEALER AND JUST GO THRU THE REMOVE AND REPLACE TANGO TRYING TO GET LUCKY AND FIX THE PROBLEM OR PLAY CAR DOCTOR AND TREAT THE SYMPTOMS AND NOT ADDRESS THE MALADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794558November 18, 2015
AIR BAGS
I HAVE FOUND THROUGH RESEARCH THAT THERE HAS BEEN A RECALL PREVIOUSLY DUE TO THE AIRBAG LIGHTS, APPARENTLY THIS WAS NEVER FIXED IN OUR CAR. WE BOUGHT THE CAR THIS PAST DECEMBER. THE LIGHT COMES ON EVEN WHEN NO ONE IS IN THE PASSENGER SEAT AND NOW THE LIGHT AND SYSTEM SAYS THAT WE NEED TO SERVICE THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794326November 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 25 MPH, THE REAR AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 1/20/2016 *SS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790564November 16, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790779November 16, 2015
STRUCTURE:BODY
I AM FILING THIS COMPLAINT, AS A SAFTY CONCERN / HAZARD NOTICE, ASSOCIATED WITH MY 2011 CHEVROLET HHR. PLEASE BE ADVISED THAT THIS VEHICLE WAS PURCHASED NEW BY ME, AND HAS NEVER BEEN INVOLVED IN ANY TRAFFIC ACCIDENTS. THIS COMPLAINT CONCERNS THE MECHANICAL FAILURE OF THE VEHICLES DRIVERS SIDE, REAR DOOR LATCH. ON NOVEMBER 12, 2015, AFTER PICKING UP MY DOG FROM THE GROOMER, I PLACED HER INTO HER CARRIER, LOCATED BEHIND THE DRIVERS SEAT. I CLOSED THE DOOR, AND PROCEEDED TO DRIVE OUT OF THE PARKING LOT. AS I BEGAN TO PULL OUT, ONTO THE ROADWAY, I GLANCED AT MY OUTSIDE REARVIEW MIRROR, AND NOTICED THAT THE DOOR HAD PARTIALLY OPENED. I IMMEDIATELY STOPPED, THINKING THAT I HAD POSSIBLY NOT CLOSED THE DOOR SECURELY, OR THAT THERE WAS POSSIBLY SOMETHING IN THE WAY THAT PREVENTED THE DOOR FROM LATCHING CLOSED. EXITING THE VEHICLE, I LOOKED FOR ANYTHING THAT COULD HAVE BEEN IN THE WAY, BUT THERE WAS NOTHING. I ATTEMPTED TO FIRMLY "CLOSE" THE DOOR, HOWEVER, THE DOOR WOULD NOT LATCH CLOSED. I WAS ABLE TO DRIVE THE VEHICLE HOME WHILE MY WIFE HELD THE DOOR CLOSED WITH OUR DOG LEASH ATTACHED TO IT. AFTER RETURNING HOME, I WAS ABLE TO EXERCISE AND EXAMINE THE DOOR LATCH, AND CONCLUDED THAT IT IN FACT HAD "MECHANICALLY FAILED". THE DOOR LATCH WOULD HAVE TO BE REMOVED AND REPLACED. I CONTACTED BRAD'S COLLISION CENTER ( 22202 N. 19TH AVE., PHOENIX, AZ 85027 ), IN THE AFTERNOON, TO HAVE THE LATCH LOOKED AT, AND CONFIRM MY CONCLUSION THAT IT HAD FAILED. THE INSPECTOR AGREED ( COMMENTING THAT THIS FAILURE WAS "VERY RARE" ). AT THIS POINT, I MADE ARRANGEMENTS FOR THE LATCH REMOVAL AND REPLACEMENT, TO BE DONE ON 11/13/15. THE DOOR LATCH WAS REPLACED. A COPY OF THE REPAIR ORDER IS INCLUDED. THE FAILED REAR DOOR LATCH WAS RETURNED TO ME, AND I WILL STORE IT, IN THE EVENT THAT THE NHTSA WOULD WANT IT / NEED IT, TO PERFORM A FAILURE ANALYSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790442November 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT A SPEED OF 45 MILES PER HOUR , ALL OF A SUDDEN IN THE DIC A ESC ACTIVE STARTED FLASHING AND MY CAR START LOSING SPEED AND IT FELT LIKE THE TRACTION KICKED IN. I IMMEDIATELY LOOKED DOWN TO MAKE SURE IT HAD NOT JUMPED OUT OF GEAR. IT WAS IN THE CORRECT GEAR. THE ESC ACTIVE WENT AWAY AFTER ABOUT 45 SECONDS, AND ABOUT A MILE DOWN THE ROAD IT DID THE SAME THING AGAIN AND I HAD TO PUT ON MU EMERGENCY FLASHERS AND PULL OFF THE ROAD. BY THE TIME I GOT IT TO THE SIDE OF THE ROAD , THE STEERING WHEEL STARTED TO LOCK UP AND IT ACT LIKE IT DID NOT WANT TO STOP WHEN I APPLIED THE BRAKES. BY THIS TIME THE SPEED HAD DROPPED TO ABOUT 15 MILES PER HOUR. THE ROAD CONDITIONS WHEN THIS HAPPEN WAS DRY , AND THE TIRES AND THE BRAKES ON MY CAR WAS IN GOOD WORKING CONDITION. ONCE IT WAS TOWED TO MY HOUSE I DROVE IT AROUND MY NEIGHBORHOOD ABOUT 5 TIMES AND NOTHING HAPPENED. I AM TOO SCARED TO DO IN HIGHWAY DRIVING OF THIS CAR, BECAUSE IF IT HAPPENS WHILE I AM ON THE INTERSTATE DRIVING I COULD POSSIBILITY BE IN A ACCIDENT IF THIS HAPPENS. I HAVE READ OTHER REVIEWS ABOUT THIS HAPPENING , BUT HAVE NOT GOT ANY REASONS TO WHY THIS IS HAPPENING. THE CAR HAS ROUGHLY 87570 MILES ON IT. I WILL BE CONTACTING THE CHEVROLET PEOPLE TOMORROW, BEFORE I TAKE IT TO A REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790494November 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ESC ACTIVATION LIGHT COMES ON, CAR VIBRATES BADLY AND HARD TO STEER. HAPPENS MAINLY ON DRY ROADS, AT TIMES GOING AROUND A BEND IN THE ROAD. IT IS SPERATIC, BUT LAST WEEK HAPPENED ALMOST EVERYDAY. ITS BEEN AT THE DEALER 6 TIMES TO TRY TO FIX, BUT TO NO AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790379November 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN COLDER TEMPERATURES MY CAR SPUTTERS WHEN ACCELERATING AND RPMS JUMP QUICKLY FROM 2 TO 3 AND THEN BACK DOWN. IN ADDITION, THE RADIO MAY TURN OFF, ALL DASH GAUGES (FUEL, SPEED, RPMS) GO TO 0, VARIOUS SERVICE LIGHTS COME ON (NOT ALWAYS THE SAME) AND THEN EVERYTHING GOES BACK TO NORMAL. CAR WORKS FINE IN WARMER TEMPERATURES. TOOK IT TO THE DEALERSHIP IN 2013 AND WHEN PLUGGED IN THERE WERE REPORTS IF 20 THINGS WRONG AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND SAID IT WOULD COST THOUSAND TO CHECK ALL OF THE ISSUES BEING REPORTED. I CONTACTED GM CUSTOMER SERVICE AND ALTHOUGH THEY WERE VERY NICE THEY WEREN'T ABLE TO HELP DETERMINE WHAT THE ISSUE WITH MY VEHICLE WAS. I TOOK IT TO ANOTHER SERVICE PLACE AND WHILE THEY WERE UNABLE TO DETERMINE THE ULTIMATE PROBLEM THEY PUT DIELECTRIC GREASE ON ALL MY ELECTRONIC CONNECTIONS IN THE FUSE BOX UNDER THE HOOD AND IT WORKED FINE THE REST IF THE WINTER. THEY SAID IT WAS A GOOD THING THAT I CAME IN WHEN I DID BECAUSE THEY THOUGHT IF I DROVE IT ANY LONGER I WOULD HAVE DESTROYED THE ELECTRICAL SYSTEM. IN 2014, I HAD THEM DO THE SAME "FIX". NOW IN 2015 IT HAS STARTED BACK UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790111November 13, 2015
ELECTRICAL SYSTEM, STEERING
EVER SINGLE TIME I TURN MY CAR ON MY POWER STEERING CUST OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790185November 13, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10790242November 13, 2015
AIR BAGS, TRACTION CONTROL SYSTEM
TL* TAKATA RECALL - THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN TWO DAYS WITHOUT WARNING. THE SKID CONTROL WARNING LIGHT REMAINED ILLUMINATED FOR SEVERAL MONTHS, INCLUDING THE BRAKE LIGHT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SHAKING AND VIBRATING RANDOMLY IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790342November 13, 2015
POWER TRAIN
I CAN NEVER GET MY GEAR SHIFT OUT OF PARK WHEN IT'S COLD. I HAD THE ISSUE FIXED BUT IT STILL DOES IT. BEEN HAVING THIS PROBLEM,SINCE 2010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789943November 12, 2015
STEERING
POWER STEERING FAILURE LIGHT APPEARS WHILE DRIVING AND THERE IS NO POWER STEERING. MUST SHUT ENGINE OFF UNTIL POWER STEERING COMES BACK. HAS HAPPENED SEVERAL TIMES THE LATEST BEING 10/31/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789765November 11, 2015
FUEL/PROPULSION SYSTEM
FUEL LINE HAS RUSTED OUT IN UNDER 10 YEARS OF USE. GAS LEAKING OUT THAT CAN CAUSE AN EXPLOSION IF IGNITED. ENTIRE FUEL LINE IS SUBJECT TO RUST AND CONDENSATION PROBLEMS. IT TOTALLY NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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