Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10823490February 1, 2016
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE NOISE THAT WAS HEARD WAS A CV DRIVESHAFT LOCATED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER OF THE PART WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823209January 30, 2016
ENGINE
GETTING CODE POO16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823075January 29, 2016
FUEL/PROPULSION SYSTEM
SHORTLY BEFORE CHRISTMAS (2015) WE BAGAN TO SMELL FUEL FROM THE REAR DRIVER'S SIDE OF OUR 2010 HHR. THERE DID NOT APPEAR TO BE ANY LEAKING GAS; HOWEVER, WE TOOK THE CAR TO THE DEALER FOR PROPER DIAGNOSIS. THE DEALER DETERMINED THE FUEL LINES HAD RUSTED THROUGH. WHEN WE TOOK THE CAR HOME TO DECIDE OUR NEXT ACTION, WE DISCOVERED IT WAS NOW LEAKING A SIGNIFICANT AMOUNT OF FUEL, AND PROMPTLY BROUGHT THE VEHICLE BACK FOR FULL REPAIR. THE CAR WAS 5 YEARS OLD. EVERYONE I HAVE SPOKEN WITH SINCE HAS NEVER HEARD OF RUSTED FUEL LINES ON A 5 YEAR OLD VEHICLE. I WROTE GM'S EXECUTIVE OFFICE, AND THEY SIMPLY STATED THAT IT WAS DUE TO ENVIRONMENTAL CONDITIONS. I LIVE IN FLORIDA, BUT DO NOT LIVE DIRECTLY ON OR NEAR THE OCEAN. I ALSO DO NOT PARK THE CAR AT OR NEAR THE OCEAN ON ANY KIND OF REGULAR BASIS. THIS CAR ALSO NEVER DRIVES IN SNOW. IF ENVIRONMENTAL CONDITIONS CAUSED THE FUEL LINES TO GO BAD, EVERY CAR IN FLORIDA WOULD HAVE THEIR FUEL LINES REPLACED EVERY FIVE YEARS, AND THIS IS SIMPLY NOT THE CASE. THE DISTINCTION IS THAT FUEL LINES DO NOT RUST THROUGH ON VEHICLES OF THIS AGE. THERE ARE NUMEROUS MODEL YEARS OF THE HHR REPORTING THE EXACT SAME ISSUE IN NUMEROUS STATES ALL OVER THE USA; THUS, THIS IS NOT A LOCALIZED ENVIRONMENTAL ISSUE. FAULTY DESIGN AND/OR MATERIALS IS CAUSING THESE FUEL LINES TO PREMATURELY RUST OUT AT THE JOINTS. ALMOST ALL OF THE REPORTS OF THIS ISSUE OCCUR BEFORE FIVE YEARS OF AGE FOR THE VEHICLE. IF CORVETTE'S WERE HAVING THEIR FUEL LINES RUST OUT WITHIN 5 YEARS, THERE WOULD BE A RECALL; HOWEVER, AS THE HHR IS DISCONTINUED, NOTHING HAS BEEN INVESTED INTO RESEARCHING THIS INHERENT VICE. BY THE TIME WE ACTUALLY HAD THE REPAIR DONE ON OUR HHR, IT WAS ACTUALLY LEAKING A SIGNIFICANT AMOUNT OF GAS, AND IT EASILY COULD HAVE IGNITED AND KILLED OUR FAMILY. APPARENTLY SOMEONE HAS TO DIE, FOR A RECALL TO BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821885January 23, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
AFTER ABIDING BY THE RECALL TO CHANGE THE IGNITION SWITCH, THE CAR STARTS FREAKING OUT RANDOMLY. THE DASH LIGHTS START GOING ON AND OFF. LOOSE POWER STEERING, POWER BRAKES AND THE CAR JUST STOPS. YOU CAN BE GOING 70 MILES AN HOUR DOWN THE HIGHWAY AND THE CAR JUST GIVES OUT. THE DEALERSHIP REFUSES TO FIX IT UNLESS I AM WILLING TO PAY ALL THE FEES. I HAD A SECOND DEALERSHIP REPLACE SOME FUSES BUT AFTER 2 DAYS IT STARTED DOING IT AGAIN. AFTER THE FIRST EPISODES, I CALLED AND OPENED A TICKET WITH CHEVROLET, BUT BECAUSE THE DEALERSHIP I USED DIDN'T WANT TO MESS WITH THE CAR ANY MORE THEY WERE NOT VERY HELPFUL. NOW I AM DRIVING A DEATH TRAP BECAUSE I CAN'T AFFORD A NEW CAR AND I WON'T LET MY CHILDREN DRIVE OR BE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821618January 22, 2016
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821785January 22, 2016
ELECTRICAL SYSTEM
TURN IGNITION SWITCH OFF WHILE CAR OUT OF GEAR CAUSING IT TO ROLL FREELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820996January 19, 2016
FUEL/PROPULSION SYSTEM
RAW GAS LEADING UNDER THE REAR OF THE CAR IN FRONT OF LEFT REAR WHEEL. TOOK IT TO A MECHANIC. HE IMMEDIATELY TOOK PICTURES AND SAID ALTHOUGH THE CAR WAS OLDER (JUST TURNED 10 WITH 93,000 MILES), IT WAS FAR TOO YOUNG FOR SUCH SEVERE RUSTING. THE RUST GOES ALL THE WAY BACK TO THE GAS TANK. HE GAVE ME THE PICTURES AND SAID TO CONTACT GM. WHICH I DID. AFTER A WEEK OF BANTERING BACK AND FORTH WITH CUSTOMER CARE, MY CASE WAS SENT TO THE EXECUTIVE OFFICE CUSTOMER CARE FOLLOWING AN EMAIL I SENT TO MARY BARRA, CEO OF GM. THEY OFFERED A %15 DISCOUNT ON THE $1000 ESTIMATE OF REPAIR. I REFUSED THAT OFFER. THE DEALERSHIP WILL NOT LET ME DRIVE THE CAR OFF THEIR LOT BECAUSE OF THE SEVERE LEAK. I RECENTLY FOUND THAT ALL THE AREA DEALERSHIPS CARRY A FULL SUPPLY OF THE EXPENSIVE FUEL LINES FOR THE HHR.. I'M TOLD THAT THEY WHEN THEY CARRY SO MANY, IT MEANS THAT THERE IS A HIGH DEMAND FOR REPLACEMENT. MY CERTIFIED MECHANIC TOLD ME THAT DESIGN LOCATION OF THE FUEL LINES IS RESPONSIBLE FOR THE COLLECTION OF WATER AND SALT. THE FUEL LINES ARE UP AGAINST THE EXHAUST SYSTEM. THIS SEEMS TO BE A DANGEROUS FIRE HAZARD WHEN THE RUSTING LEADS TO GAS LEAKS. PLEASE HELP! THE CAR WAS PARKED AT THE TIME OF THE GAS LEAK WITH A PUDDLE OF GAS COLLECTION ABOUT THE SIZE OF A FRISBEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820695January 17, 2016
STEERING
TAKATA RECALL - WHEN IN MOTION, ON A CITY STREET OR A HIGHWAY, DRIVING STRAIGHT, GOING INTO A TURN OR JUST TURNING AT ANY TIME MY POWER STEERING LIGHT COMES ON AND THE POWER STEERING GOES OUT. THIS MAKES IT VERY DIFFICULT TO OPERATE MY CHEVEY 2007 HHR SAFELY. I HAVE RESEARCHED THIS AND FIND ON YOUTUBE THERE ARE A LOT OF HHR OWNERS WITH THIS SAME PROBLEM. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820744January 17, 2016
ELECTRICAL SYSTEM
THERE WAS A RECALL FOR THE IGNITION ON THE HHR, I HAD THE IGNITION CHANGED BUT ON THE WAY HOME THE LOCKS UNLOCKED AND LOCKED SEVERAL TIMES, THEN THE CRUSE KICKED OFF, THE RADIO STOPPED WORKING, THE LIGHTS ON THE INSTRUMENT CLUSTER WENT OFF AND ON, AND THE MOTOR STOPPED. I HAVE CONTACTED GM SEVERAL TIMES BUT THEY SAY THE IGNITION CHANGE HAD NOTHING TO DO WITH IT. THIS HAS HAPPENED SEVERAL TIMES SINCE AND ALSO HAD TO REMOVE THE FUSE FOR THE RADIO, BECAUSE IT WOULD RUN THE BATTERY DOWN. THIS HAS HAPPENED SEVERAL TIMES WHEN WE HAVE DRIVEN IT OVER THE LAST COUPLE OF YEARS. I FORMER MECHANIC THAT WORKED FOR A GM DEALER SAID THAT THERE IS A ELECTRICAL UNIT THAT THE IGNITION CONTROLLED AND THAT WITH THE PROBLEM WITH THE IGNITION CAUSED THE PROBLEM WITH THE ELECTRICAL UNIT. WE DO NOT DRIVE THE VEHICLE MUCH BECAUSE IT DOESN'T FEEL SAFE DRIVING IT, NOR WOULD WE SELL IT, BECAUSE OF THE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820185January 14, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,497.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820234January 14, 2016
FUEL/PROPULSION SYSTEM
WHILE ON VACATION, THE CAR HAD NOT BEEN STARTED IN 2 WEEKS. THE WEATHER HAD TURNED FROM WARM AND RAINY TO VERY COLD. AFTER GETTING BACK AND STARTING THE CAR, NOTICED A HEAVY FUEL SMELL AND THOUGHT THE EXHAUST WAS BURNING EXTRA RICH DUE TO THE COLD TEMPERATURE. GETTING OUT OF THE CAR TO WALK AROUND TO INSPECT THE EXHAUST NOTICED A STEADY DRIP FORMING A CIRCLE ON THE ASPHALT JUST IN FRONT OF THE REAR PASSENGER TIRE ON THE DRIVER'S SIDE. THE LOCATION OF THE LEAK SEEMS TO BE WHERE THE FUEL LINE BENDS UP AND INTO THE BODY CHANNEL. THE CAR WAS TAKEN TO A DEALER REPAIR SHOP THE NEXT MORNING WHERE IT HAS BEEN WAITING ON PARTS TO REPLACE THE RUSTED STEEL FUEL LINES BECAUSE THE CAR IS NOT SAFE TO DRIVE. WAS ADVISED THE HEAT SHIELD TO PROTECT THE FUEL LINE FROM THE NEARBY EXHAUST SYSTEM RETAINS MOISTURE AND LEADS TO THE LINES RUSTING AND PERFORATING. I DID NOT TAKE PICTURES, BUT I DON'T BELIEVE THIS AN ISOLATED ISSUE WITH THIS VEHICLE'S FUEL LINES AFTER CHECKING ONLINE FOR SIMILAR COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820308January 14, 2016
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819323January 11, 2016
FUEL/PROPULSION SYSTEM
STARTED SMELLING GAS SMELL WHEN WALKING UP TO VEHICLE AFTER SITTING...INCLUDING SMELL WITHIN THE CABIN. DID A LITTLE RESEARCH AND FOUND MANY COMPLAINTS ABOUT RUSTED GAS LINES NEAR THE REAR DRIVER SIDE TIRE AND SURE ENOUGH WHEN LOOKING THERE I COULD NOW SEE ON THE GROUND WHERE GAS WAS DRIPPING. THE LINES ARE PARTIALLY COVERED WITH WHAT SEEMS LIKE A HEAT SHIELD...YUP...MY GUESS WOULD BE BECAUSE THE HOT EXHAUST PIPE RUNS NEAR IT. THE HEAT SHIELD I BELIEVE SEEMS TO HOLD MOISTURE AGAINST THE LINES AND CONDENSATION AND I'M GUESSING IT DEFEATS THE PURPOSE WHEN THE LINE IS NOW RUSTED THROUGH AND IS DRIPPING GAS NEAR THE EXHAUST PIPE. VERY POOR AND DANGEROUS DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819331January 11, 2016
ENGINE
I COULD EASILY COMPLAIN ABOUT THE COOLING SYSTEM AS THIS COST ME ABOUT $1400 THIS MONTH DUE TO FIRST THE WATER PUMP GOING AND THEN A CHROME PIPE/HOSE THAT GOES ACROSS THE ENGINE ALSO RUSTING THROUGH...BUT BECAUSE I GUESS THAT WOULDN'T BE CONSIDERED A "DANGEROUS" ISSUE OTHER THAN POSSIBLY BEING STRANDED, THIS ENGINE RELATED COMPLAINT IS IN REGARDS TO THE EXHAUST. THE CAR IS A 2008 AND TWICE THE EXHAUST "FLEX" HOSE WHICH IS JUST BEYOND THE EXHAUST MANIFOLD AND IN FRONT OF THE CATALYTIC CONVERTERS HAS RUSTED AND DEVELOPED LEAKS. BECAUSE OF THE PROXIMITY OF THE PART CLOSE TO THE ENGINE, NOT ONLY DO THE EXHAUST FUMES RISE UP INTO THE PASSENGER CABIN BUT IT SOUNDS LIKE LARGE DIESEL TRUCK. THE DEALER WILL NOT REPLACE ONLY THE FLEX HOSE AND WILL ONLY REPLACE THE ENTIRE PIPE BACK FROM THE MANIFOLD WHICH INCLUDES 2 CATALYTIC CONVERTERS FOR AROUND $2000. NOT ONLY IS THIS DANGEROUS FOR THE DRIVER/PASSENGER INHALING THE FUMES BUT IT'S ROBBERY TO THE CONSUMER AS THE CAR ISN'T EVEN WORTH THAT MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819139January 9, 2016
STEERING
CAR WILL LOSE POWER STEERING SUDDENLY WITH A MESSAGE DISPLAYED ON THE INFORMATION CENTER "POWER STEERING". DOES NOT MATTER SPEED OR LENGTH OF TIME CAR HAS BEEN DRIVEN. AT THIS POINT, THE POWER STEERING RETURNS TO NORMAL WHEN YOU TURN THE CAR OFF AND THEN RESTART THE CAR. RECALL FROM GM HAS ONLY 2009-2011 HHR, BUT MANY OTHER OLDER HHR 2006-2008 HAVE EXACT SAME ISSUES ACCORDING TO HHR FORUMS. CHEVY EVEN SENT US A NOTICE IN JANUARY 2015 STATING THE POTENTIAL OF THE POWER STEERING FAILURE, BUT OFFERED NO DATE FOR A RECALL TO FIX. THE HHR HAS 75,000 MILES AND DEALER WAS NOTIFIED, BUT WAS RUDE ABOUT EVEN LOOKING THE CAR UP FOR RECALL INFORMATION OR HELPING US. THIS CAR HAS ONLY SEEN A CHEVY DEALERSHIP FOR ANY SERVICE RELATED ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818677January 7, 2016
STRUCTURE:BODY:DOOR, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818719January 7, 2016
STEERING
I WAS DRIVING DOWN THE ROAD AND HEARD A WARNING CHIME AND THE DIC SHOWED POWER STEERING. I PULLED OVER, TURNED CAR OFF AND BACK ON IT WAS FINE. WAS LOOKING TO SE WHAT IT WOULD COST TO REPLACE AND SEE ALL THESE PEOPLE HAVING SAME TROUBLE. IT'S VERY DANGEROUS AND SHOULD BE LOOKED AT BY CHEVROLET IF IT'S THAT BIG OF A PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818533January 6, 2016
FUEL/PROPULSION SYSTEM
FUEL LINES RUSTED OUT TO THE POINT OF LEAKING. LEAKING GAS IS ON THE LEFT SIDE IN FRONT OF LEFT REAR WHEEL BY THE ROCKER PANEL.THE STRAPS THAT HOLD UP THE FUEL TANK ARE ALSO RUSTED. MY RESEARCH ON THIS SHOWS THAT THAT THIS IS A PREVALENT PROBLEM WITH THIS CAR. I'VE OWNED CARS FOR MORE THAN 40 YEARS AND HAVE NEVER HAD THIS TYPE OF RUST IN THE UNDERCARRIAGE. MY CAR IS A 2006 AND HAS 93,000 MILES ON IT. I HAD NOTICED A GAS SMELL AFTER I PARKED MY CAR. AFTER SEVERAL DAYS, I NOTICED A WET SPOT UNDER THE LEAK. UPON FURTHER INSPECTION AND PICTURES, IT WAS CLEAR THAT THE GAS WAS LEAKING FROM THE FUEL LINES ON THE LEFT REAR OF THE CAR (DRIVER SIDE) IN FRONT OF THE LEFT REAR TIRE. I'VE PROVIDED PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817371January 2, 2016
STEERING
GM SAYS DRIVERS WILL INSTANTLY KNOW IF THE ELECTRIC POWER STEERING SYSTEM FAILS BECAUSE A CHIME AND DASHBOARD MESSAGE WILL APPEAR. THE CAR CAN BE STEERED WITHOUT POWER ASSIST, BUT IT CAN REQUIRE A LOT MORE MUSCLE TO TURN THE WHEEL, ESPECIALLY AT LOW SPEEDS. BECAUSE OF THE DIFFICULTY, THE CAR COULD BE MORE SUSCEPTIBLE TO A CRASH. OUR VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY, WE LOST ALL POWER STEERING. OTHER MAKES AND MODELS WITH THE SAME EQUIPMENT HAS BEEN RECALLED ALREADY. WHEN SHUTTING OFF THE VEHICLE AND RESTARTING, THE POWER STEERING IS RESTORED BRIEFLY AND WILL FAIL AGAIN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817376January 2, 2016
AIR BAGS, STEERING
THE CHEVY DEALER THAT I BOUGHT THE CAR FROM AND HAVE BEEN TAKING IT TO FOR THE TWO RECALLS WILL NOT DO THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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