Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11413467April 22, 2021
ENGINE
CHECK ENGINE LIGHT CAME ON AND CAR WAS LEAKED OIL ONTO THE DRIVEWAY, WHEN CAR WAS PARKED. THE NEXT DAY, CAR WAS TAKEN IN TO BE SERVICED."UPON VEHICLE INSPECTION, TECHNICIAN(TECH) FOUND, OIL FILTER ADAPTER LEAKING OIL." "NEED GASKET TO BLOCK. "RESEALED OIL COOLER AND OIL FILTER ADAPTER SEALS." "TECH ALSO FOUND VALVE COVER LEAKING. REPLACE COVER LEAKING OIL. REPLACED VALVE COVER. TECH FOUND TRANS OIL COOLER LINES BOTH LEAKING LINES- REPLACED. CUSTOMER STATES CHECK ENGINE LIGHT IS ON. REPLACED PURGE VALVE. TECH FOUND BATTERY NEGATIVE CABLE HIGH RESISTANCE. REPLACED NEGATIVE BATTERY CABLE. AFTER 8 DAYS WITHOUT HER CAR AND AFTER PAYING FOR THE AFOREMENTIONED SERVICES, WHEN THE CAR WAS PARKED IN THE DRIVEWAY, IT CONTINUED TO LEAK OIL! TECH INFORMED HER THAT IT WAS A NEW PROBLEM AND THAT SHE WOULD HAVE TO PAY AN EXTRA $700! THE FACT THE TECH HAD THE AUDACITY TO THINK IT WAS OK TO SAY THAT TO HER OR ANYONE ELSE, IS APPALLING, TO SAY THE LEAST. I'M SURE SOMEONE HAS HAD A SIMILAR PROBLEM WITH THIS MAKE ND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413084April 20, 2021
ENGINE
HEAD GASKET BLOWN LOSING COOLANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413088April 20, 2021
POWER TRAIN
THE TRANSMISSION SHIFT'S AND POPPED HARD SOME OF THE TIMES, FROM PARKED INTO REVERSE OR FROM DRIVE INTO REVERSE MODE, ONLY INTO REVERSE THO NOT IN ANY OTHER GEAR JUST REVERSE, BUT IT'S NOT ALL THE TIME THAT IT HAPPENS ETHIER ONCE OR TWICE A DAY, EVERY TIME I DRIVE AROUND TOWN THAT SAME DAY. COULD MY TRANSMISSION BE GOING OUT ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412786April 19, 2021
ENGINE
WHEN VEHICLE IS SITTING IN AUTO-STOP MODE, RELEASING THE BRAKE AND PRESSING THE GAS PEDAL WILL RANDOMLY CAUSE VEHICLE TO STALL. I HAVE TAKEN IT TO DIFFERENT CHEVROLET DEALERSHIPS AND NO ONE CAN FIGURE OUT THE CAUSE OF IT AND THEY CANNOT REPLICATE THE ISSUE. (THE MECHANICS ARE NOT DRIVING THE VEHICLE LONG ENOUGH FOR IT TO HAPPEN.) THIS HAPPENS MORE OFTEN DURING SUMMER MONTHS, BUT HAS HAPPENED OVER THE 2020 WINTER. I HAVE TO PUT THE VEHICLE IN PARK, TURN IT OFF AND BACK ON TO GET THE CAR MOVING. THIS IS ESPECIALLY DANGEROUS IF I AM TRYING TO TURN IN FRONT OF ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408416April 16, 2021
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY 2016 CHEVROLET CRUZE IS ONLY 4 YEARS OLD. I HAD TO REPLACE THE THERMOSTAT AND AFTER A INSPECTION. THE (VVT) VARIABLE VALVE TIMING WHEN TRYING TO START MY CAR, IT WOULD CLICK BUT WOULDN'T TURN OVER ALL LIGHTS AND POWER WAS ON BUT CAR WOULD NOT START. ALSO, MY ENGINE LIGHT WAS ON AND AND THE METAL WIRE RING INSIDE OF THE STARTER WAS COMPLETELY BROKEN IN HALF.AND HAD TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408440April 16, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE IN DRIVE, RADIO, DASH LIGHTS AND TURN SIGNALS RANDOMLY SHUT OFF. NOT SURE IF TURN SIGNALS ARE WORKING EVEN THOUGH NO SOUND - PRAYING OTHER DRIVERS CAN SEE WHEN I'M TURNING?? SOMETIMES I'M JUST SITTING AT A RED LIGHT AND EVERYTHING GOES QUIET. THE LENGTH OF TIME VARIES, SO IT CAN BE STARTLING WHEN EVERYTHING SUDDENLY COMES BACK ON. THIS HAS HAPPENED MANY TIMES OVER THE PAST FEW MONTHS. OVERALL, MAY SOUND INSIGNIFICANT, BUT THE (WORKING??) TURN SIGNALS IS A SAFETY ISSUE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408157April 14, 2021
UNKNOWN OR OTHER
WHEN PARKING THE CAR AND SHIFTING THE GEAR SELECTOR TO THE P POSITION, THE VEHICLE FAILS TO RECOGNIZE THE CAR IS IN PARK - AN ERROR MESSAGE APPEARS THAT STATES 'SHIFT TO PARK'. THE CAR WILL NOT SHUT OFF AS IT DOESN'T RECOGNIZE THE CAR IS IN PARK. I HAVE HAD NO CHOICE, BUT TO LEAVE THE CAR RUNNING WHILE I WENT INTO WORK SINCE IT WOULD NOT ALLOW ME TO TURN IT OFF. ALSO, WHEN THIS HAPPENS I CANNOT PARK THE CAR IN MY GARAGE AS THE EXHAUST FUMES FILL THE GARAGE. THE PROBLEM IS SPORADIC AND HAPPENS ABOUT 70% OF THE TIME THAT I DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407012April 8, 2021
POWER TRAIN
MY VEHICLE STARTED LOSING PRESSURE UPON HAVING IT CHECKED I WAS INFORMED THAT THE TURBINE IN THE ENGINE WAS DEFECTIVE AND BLOWING OUT THE OLD FROM MY INJUN MY CAR IS RENDERED USELESS DUE TO THE FACT THAT THIS TURBINE WAS PART OF CHEVY'S RECALL IN MY CAR HAVING BEEN AT CHEVY DEALERSHIPS IT WAS NEVER ADDRESSED. I NEED MY CAR FIXED AS SOON AS POSSIBLE IT IS MY ONLY MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407139April 8, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, WHEELS
WHILE DRIVING AT SPEED THE TRACTION CONTROL LIGHT WOULD COME ON ENGINE WOULD START TO JERK AND THEN LOST POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406478April 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
AT RANDOM TIMES, MY STEREO WILL GO BLANK, NO SOUND, NO BLINKER SOUNDS, NOTHING. AT THE SAME TIME, THE SERVICE TRACTION CONTROL, SERVICE STABITRAX WILL START FLASHING ON AND OFF. MY POWER STEERING WILL CUT OFF AS WELL. THIS WILL HAPPEN A FEW TIMES WHILE DRIVING THEN IT WILL NOT HAPPEN AGAIN. THEN RANDOMLY ON A DIFFERENT DAY, IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406563April 5, 2021
ELECTRICAL SYSTEM
I AM LEASING THIS CAR USED. THERE IS PROOF FROM PREVIOUS OWNER HIS TROUBLE WITH DRIVER WINDOW STOPS WORKING DUE TO MOTOR INSIDE WINDOW OR UNLINKING. HE HAS A RECEIPT OF REPLACING THIS AND I HAVE REPLACED 3 MORE TIMES THEY DEALER PARTS AND EVERYTHING AND IT HAS STOPPED WORKING AGAIN. THE LAST ONE ALMOST STARTED ON FIRE INSIDE MY DOOR. IT HAPPENS WHENEVER I USE THE WINDOW WHETHER BEING PARKED OR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406322April 4, 2021
POWER TRAIN
THE CLUTCH PEDAL WENT TO THE FLOOR WITHOUT DISENGAGING CLUTCH. THIS HAPPENED IN MY DRIVEWAY BEFORE STARTING THE TRIP, AND THERE WAS NO COLLISION OR INJURY AT THIS TIME. I READ THAT THIS IS A VERY COMMON ISSUE WITH THESE CARS, AND THAT IT HAS CAUSED HAZARDOUS SITUATIONS IN TRAFFIC FOR OTHERS, AND THAT FOR A SIMILAR EUROPEAN MODEL IT IS THE SUBJECT OF A SAFETY RECALL IN EUROPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406347April 4, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE A 2013 CHEVY CRUZE 1.4L TURBO. THE PAST MONTH OR SO WHEN I AM DRIVING ON AN INCLINE OR HILL IT LOSES POWER AND THE TRACTION CONTROL LIGHT AND STABILITY CONTROL LIGHT COMES ON AND THE CHECK ENGINE LIGHT FLASHES. ABOUT A WEEK AGO I WAS COMING HOME FROM CLASS AND MY CAR LOST POWER AND ALMOST GOT SMASHED BY A SEMI AND TODAY IT LOST POWER AND ALMOST GOT REAR ENDED. HAVE HAD SEVERAL MECHANICS LOOK AT IT AND THEY CAN FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406314April 4, 2021
ENGINE, UNKNOWN OR OTHER
LEAKING OIL RIGHT BENEATH THE DIPSTICK BUT NOT DIRECTLY OUT OF THE DIPSTICK. COMING FROM UNDER THE PLASTIC ECO TECH COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406192April 3, 2021
POWER TRAIN
THE CLUTCH KEEPS STICKING TO THE FLOOR AND NOT DISENGAGING. PREVENTS THE CAR FROM GOING INTO A GEAR OR DISENGAGING A GEAR. THIS HAPPENED ON AN OFF RAMP FROM THE HIGHWAY61 ONTO HWY 47
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405723March 31, 2021
UNKNOWN OR OTHER
MY TRUNK IS COMING OPEN ON ITS OWN. SOMETIMES WHEN I UNLOCK MY CAR THE TRUNK WILL POP OPEN OTHER TIMES IT WILL JUST POP OPEN WHEN I'M DRIVING DOWN THE ROAD. IT IS NOT MY KEY FOB BECAUSE I HAVE USED DIFFERENT KEY FOBS THAT I HAVE AND THE PROBLEM IS STILL HAPPENING. THIS IS DANGEROUS WHEN DRIVING DOWN THE HIGHWAY. THIS CAN HAPPEN WHEN IT'S SITTING IN THE DRIVEWAY. OVERNIGHT I WAKE UP IN THE MORNING AND THE TRUNK IS OPEN OR WHEN I'M DRIVING DOWN THE ROAD. THIS STARTED HAPPENING JUST THIS MONTH AND HAS BEEN HAPPENING SPORADICALLY BUT AT LEAST ONCE A DAY IF NOT MORE. I'VE DONE SOME RESEARCH ON THE INTERNET AND I AM NOT THE ONLY ONE THIS IS HAPPENING TO WITH THEIR CHEVY CRUZE. I THINK IT RECALL IS AN ORDER BEFORE A WRECK DOES HAPPEN IF IT HASN'T ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405268March 28, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
IT'S BEEN SITTING FOR AWHILE NOW. I'VE REPLACED THE ENGINE, THE BATTERY, THE ALTERNATOR, THE STARTER, THE THERMOSTAT AND THE TENSIONER BELT. ALL BRAND NEW AND IT'S STILL NOT STARTING UP . IT ACTS LIKE IT WANTS TO START OVER BUT DOESN'T, EVEN WITHOUT THE KEYS IN IGNITION, IF I HOOK UP SPARK PLUGS IT ACTS LIKE IT WANTS TO START EVEN WITHOUT THE KEYS IN IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405169March 27, 2021
ENGINE
I WAS DRIVING ON A RESIDENTIAL STREET AND NOTICED MY CHECK ENGINE LIGHT APPEAR AND WENT AND GOT A CHECK ENGINE DIAGNOSIS DONE AND POPPED AS A CODE P2076 WHICH IS THE INTAKE MANIFOLD TUNING VALVE POSITION SENSOR/ SWITCH CIRCUIT RANGE/PERFORMANCE. WHICH ISN'T THE FIRST TIME THIS HAS CAME ON. WHEN I FIRST BOUGHT THE CAR FROM THE DEALERSHIP IT HAPPENED TWICE BEFORE AND WAS COVERED BY THE WARRANTY BUT NOW I'M SURPASSED THE WARRANTY AND JUST FEEL LIKE THIS SHOULDN'T BE AN ISSUE ONCE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404827March 25, 2021
ENGINE, STEERING
ON MY WAY TO WORK FEBRUARY 22 I HAD NOTICE A STRONG BURNING SMELL AND JUST ASSUMED IT WAS FROM SOMETHING OUTSIDE. SO I JUST IGNORED IT AND CONTINUED MY DRIVE. ONCE I GOT TO WORK I NOTICED THAT THERE WAS SOME LIGHT SMOKE COMING FROM UNDER MY HOOD SO I LIFTED IT AND CHECKED TO SEE IF ANYTHING LOOKED STRANGE BUT I DIDN'T NOTICE ANYTHING. SO I CONTINUE TO DRIVE FOR A FEW MORE DAYS BECOMING ACCUSTOMED TO THE SMELL AND SMOKE. MIND YOU I CHECK ALL MY FLUIDS ONCE A WEEK BECAUSE I DO ALOT OF LONG DISTANCE DRIVING. AFTER ABOUT 6-8 DAYS OF DRIVING TO MY NEW JOB THE SMOKE STARTED GETTING THICKER AND MORE WHITE AND I STARTED TO NOTICE THAT MY OIL LEVEL WAS DROPPING. SO I BOUGHT SOME TO KEEP IN MY CAR SO I DIDN'T RUN IT DRY. BUT I HAD TO KEEP DRIVING IT TO WORK BECAUSE I NEEDED TO HAVE A PAYCHECK COMING IN. I HAD BEEN OFF WORK FOR ABOUT 3 MONTHS DUE TO THE PANDEMIC AND COULDN'T AFFORD TO BRING IT TO A MECHANIC UNTIL MY FIRST PAY DAY. WELL NEEDLESS TO SAY AS I PULLED UP TO MY HOUSE ON THE 8TH (TWO DAYS BEFORE MY VISIT TO THE MECHANIC) I NOTICED THE SMOKE WAS MUCX MORE INTENSE THEN IT WAS BEFORE SO I LIFTED THE HOOD AND SAW FLAMES. SO I CLOSED THE HOOD AND GRABBED SOME BAKING SODA FROM MY HOUSE AND POURED IT OVER THE FLAMES. MY NEIGHBOR SAW WHAT HAD HAPPENED AND CAME OVER TO SEE WHAT WAS HAPPENING AND NOTICED WHERE THE OIL WAS COMING FROM AND SAID HE COULD PATCH IT TEMPORARILY SO I CAN MAKE IT TO THE MECHANIC. BUT I AM NOT WILLING TO TAKE THE RISK. ALSO ABOUT A MONTH AGO I NOTICED THAT THERE WAS A NOISE COMING FROM MY FRONT WHEELS AS I WAS DRIVING AND THE VEHICLE STARTED PULLING TO THE DRIVER'S SIDE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404628March 24, 2021
VISIBILITY/WIPER
I WAS DRIVING TO WORK, ON I-95, AND IT WAS RAINING HARD ENOUGH FOR ME TO HAVE MY WIPERS MOVING CONSTANTLY. OUT OF NOWHERE, THE DRIVER SIDE WIPER JUST STOPPED WORKING. IT WENT UP, BUT IT NEVER CAME BACK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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