Cadillac DTS Complaints

527 consumer complaints on file.

#10206975October 26, 2007
VISIBILITY
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE SUN VISOR WAS UNEVEN. WHEN SHE REMOVED THE SUN VISOR FROM THE FRONT TO THE SIDE, IT BEGAN HANGING UNEVENLY. THERE IS ALSO A 4.5 INCH GAP THAT CAUSES THE SUN TO HINDER HER VISION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A REPAIR COULD NOT BE MADE BECAUSE THE VEHICLE WAS DESIGNED IN THAT FASHION. THE VISOR HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 6,100 AND FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200110August 20, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE STABILITY CONTROL SERVICE LIGHT CONTINUOUSLY ILLUMINATES. IN ORDER FOR IT TO DIM, HE MUST SHUT OFF AND RESTART THE VEHICLE. THE ON-STAR FUNCTION STATED THAT THE VEHICLE IS DRIVABLE, BUT NEEDS TO BE TAKEN TO THE DEALER. THE VEHICLE HAS BEEN TO THE DEALER BETWEEN 8-10 TIMES AND THEY CLAIMED TO HAVE REPAIRED THE FAILURE. HOWEVER, THE FAILURE ALWAYS RECURS WITHIN 15 MILES OF LEAVING THE DEALER. THE CURRENT MILEAGE WAS 29,611 AND FAILURE MILEAGE WAS 9,087.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196311July 13, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE PLASTIC UNDERCARRIAGE COVER BEGAN DRAGGING ON THE GROUND. I PLACED DUCK TAPE ON IT IN ORDER TO GET IT TO THE DEALER. THE DEALER REMOVED THE TAPE AND REFASTENED ONE OF THE PLASTIC BOLTS AND SAID IT HAD BEEN HIT WITH SOMETHING SO THE WARRENTLY WOULD NOT COVER IT. I AM THE ONLY DRIVER AND I DID NOT HIT ANYTHING. BEFORE I GOT HOME IT WAS DRAGGING AGAIN. PART OF IT HAD TO BE CUT OFF BECAUSE IT WAS SO TORN UP AND MANY OF THE BOLTS WERE LOST. WE ULTIMATELY HAD TO WIRE IT ON TO HOLD IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196926July 11, 2007
STRUCTURE, TIRES, SEATS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
2006 CADILLAC DEVILLE CONSOLE DESIGN IS FAULTY, CARS SLIDES WHEN MAKING SHARP TURN. THE CONSUMER STATED WHILE TRYING TO START THE VEHICLE, THE VEHICLE WOULD NOT START AND WOULD NOT LET HIM PULL THE KEY OUT OF THE IGNITION. THE CONSUMER STATED THAT THE CONSOLE IS IN THE WAY, IT IS LOCATED ON THE WRONG SIDE OF THE CAR , THEREFORE MAKING IT DIFFICULT SO THAT THE RIGHT DRIVING FOOT GETS CAUGHT WHILE OPERATING THE VEHICLE. THE CONSUMER STATED THE GAS TANK CAP IS DIFFICULT TO OPEN AND THE CONSUMER BEING SO TALL HE WOULD HAVE TO BRING AN OBJECT ALONG TO CLOSE THE DOOR SO HE WOULD NOT FALL OUT OF THE VEHICLE. ALSO, THE CONSUMER STATED THAT THE VEHICLE IS SLIDING WHILE MAKING A SLIGHT TURN AND THE LEATHER SEATS GET REALLY HOT WHILE CONSUMER IS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10195673July 9, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE THE CONTACT WAS DRIVING, A LARGE PLASTIC PIECE DETACHED FROM THE UNDERCARRIAGE AND DRAGGED ON THE GROUND. AS A RESULT, HE HAD TO TEAR THE PIECE OFF. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE FRONT ENGINE SPLASH SHIELD DETACHES OFTEN AND COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193121June 13, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL DOES NOT MAINTAIN SPEED DOWNHILLS WITHIN REASON. FREEWHEEL ON ALL DOWNHILL GRADE AS FAST AS GRAVITY ALLOWS. EASILY CAN GO 15-20 OVER SET SPEED ON NORMAL HIGHWAY CONDITIONS. FIRST VEHICE OWNED WITH THIS CONDITION. POTENTIAL SAFETY AND SPEEDING TICKET PROBLEM. DEALER STATES THATS THE WAY IT IS. FIX IS DON'T USE CRUISE WHEN THERE ARE HILLS PER OWNERS MANUAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189210April 29, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
IN LESS THAN A YEAR THIS CAR HAS HAD THE BATTERY GO DEAD. CAR WOULDN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187810April 13, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE HEADLIGHTS FLASH-TO-PASS FEATURE ONLY FUNCTIONED ON 20'06 CADILLAC DTS WHEN THE HEADLIGHTS WERE TURNED ON. ALSO, ON ALL OF MY PREVIOUS AUTOMOBILES THE HEADLIGHTS WOULD ILLUMINATE AND FLASH-TO-PASS EVEN THOUGH THE HEADLIGHTS WERE NOT TURNED ON AT THE TIME. I DEMONSTRATED THIS TO THE DEALER, AND HE TRIED IT ON A SIMILAR VEHICLE AND IT DID NOT WORK EITHER. I CONSIDER THIS AN IMPORTANT SAFETY FEATURE AND WOULD USE IT FREQUENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186352March 28, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. AT APPROXIMATELY 55 MPH THE VEHICLE ACCELERATED WHILE DRIVING DOWNHILL AND UTILIZING THE CRUISE CONTROL. THE CONTACT STATED THAT THE VEHICLE MUST BE DOWNSHIFTED IN ORDER FOR IT TO REGAIN NORMAL SPEED. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NOTHING WRONG WITH THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE VEHICLE'S DESIGN. THE FAILURE MILEAGE WAS 80, THE CURRENT MILEAGE WAS 14,800.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183259February 22, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2006 CADILLAC DTS, MILEAGE APPROX. 7,000. SUDDEN, TOTAL FAILURE OF LOWER CONTROL ARM. MY FATHER WAS DRIVING THE VEHICLE AT LOW SPEED IN A RESIDENTIAL NEIGHBORHOOD IN HUNTINGTON BEACH, CA WHEN THE RIGHT LOWER CONTROL ARM FAILED WITHOUT WARNING, CAUSING THE VEHICLE TO GO UP OVER THE CURB. SIGNIFICANT DAMAGE TO THE VEHICLE. NO INJURIES. LOCAL CADILLAC DEALER HAS ACCEPTED RESPONSIBILITY AND WILL REPAIR THE VEHICLE UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177910January 5, 2007
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*- THE CONTACT STATED THAT WHILE DRIVING ABOUT 2 MONTHS AGO AT A SPEED OF 20-25 MPH IN A RESIDENTIAL AREA,THE VEHICLE UNEXPECTEDLY ACCELERATED TO A SPEED OF 50 MPH. THE CONTACT STATED THAT THE CONDITION OF THE ROAD AND WEATHER WERE BOTH GOOD. THE CONTACT S WASN'T CONCERNED AT THE TIME , BUT WHEN A SECOND FAILURE OCCURRED HE THOUGHT HE WOULD REPORT IT. THE MOST RECENT INCIDENT HAPPENED ON 12/26/06 WHILE DRIVING 20 MPH THE VEHICLE ACCELERATED TO 40 MPH AND THE DRIVER HAD TO APPLY THE BRAKES WITH FORCE STOP THE VEHICLE. THE CONTACT CALLED ON STAR FOR ROAD SIDE ASSISTANCE AND HAD VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED THE CONTACT THEY WERE HAVING IT SENT TO ANOTHER CADILLAC DEALERSHIP TO HAVE THEM TAKE A LOOK AT THE VEHICLE. *AK UPDATED 01/31/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177639January 3, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*- THE CONTACT STATED FOOT WAS GETTING STUCK BETWEEN THE CONSOLE AND THE GAS PEDAL. THE CONTACT BELIEVED THAT FOOT WAS GETTING STUCK BECAUSE OF THE PADDING ON THE CONSOLE, BY THE GAS PEDAL. *AK UPDATED 2/6/2007 -*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177037December 27, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 2006 CADILLAC DTS HAS ADAPTIVE CRUISE CONTROL. I HAVE EXPERIENCED 3 EPISODES OF POLICE RADAR INTERFERENCE WITH THIS FEATURE. THE SYMPTOM IS THAT THE CC INDICATES THAT A CAR IS IMMEDIATELY IN FRONT OF THE VEHICLE. IT SOUNDS THE ALARM AND APPLIES THE BRAKES AS STRONGLY AS THE FEATURE ALLOWS. THE WORKAROUND IS TO IMMEDIATELY HIT THE GAS OR KILL THE CC TO GET BACK UP TO SPPED AND AVOID A REAR END COLLISION. I HAD MY DEALER TEST THE UNIT AND VALIDATE THE ALIGNMENT. THE UNIT TESTED ERROR FREE. I HAVE EXPERIENCED THE PROBLEM WITH A FLORIDA STATE POLICE CAR 1 TIME AND HILLSBOUROGH COUNTY POLICE CARS 2 TIMES. I CONTACTED THE COUNTY AND THEY TOOK A FIRM POSITION THAT IT COULDN'T BE THEIR RADAR UNITS. I FRANKLY DON'T CARE WHERE THE PROBLEM IS. IF OTHER PEOPLE ARE EXPERIENCING THIS IT WILL ESCALATE TO A FATALITY INDUCING SITUATION. I MAY ALO TAKE THE PFOBLEM TO THE FCC AS THIS IS OBVIOUSLY A BANDWIDTH PROBLEM ON THE PART OF THE POLICE RADAR UNITS OR THE CADILLAC ADAPTIVE CC MODULE. FIRSY FAILURE OCCURRED WHEN I WAS FOLLOWING A POLICE CRUISER WHO WAS APPROX 200 FEET AHEAD OF ME AND IN THE ADJACENT LANE (THE ONE TO MY RIGHT) THERE WAS NO ONCOMING TRAFFIC AND NO ONE WITHIN 500 FEET TO THE REAR. WITHOUT WARNING MY CAR WENT INTO EMERGENCT STOP AND SPUNDED THE PROXIMITY WARNING. I TAPPED THE ON/OFF SWITCH AND BROUGHT THE CAR UP TO SPEED. IT HAS ALSO FAILED AS I PASS A POLICE CAR THAT IS SITTING PERPENDICULAR TO THE ROAD. THE DURATION IS SHORT AS YOU ARE RAPIDLY PASSING THRU THE RADAR CONE. HOWEVER, I HAD THIS HAPPEN ON THE HOWARD FRANKLIN BRIDGE OVER TAMPA BAY AND THAT IS A TERRIBLE PLACE OF A CAR TO SUDDENLY SLOW DOWN WITH NO APPARANT WARNING. I WOULD VENTURE TO GUESS THAT FEW PEOPLE ACTUALLY USE THIS FEATURE. IT IS A FANTASTIC FUNCTION BUT IT IS SOMEWHAT COMPLEX TO USE AND LEARN HOW TO ANTICIPATE. PLEASE FEEL FREE TO CONTACT ME FOR ADDITIONAL INFORMATION. AGAIN, NO IDEA AS TO WHICH ELEMENT IS A FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176326December 17, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL FAILS TO HOLD SET SPEED AT DOWNGRADES OF 3% OR GREATER. VEHICLE CONTINUES TO INCREASE SPEED, CAUSING UNSAFE DRIVING CONDITION. DRIVER MUST PROVIDE EXCESSIVE BRAKING TO CONTROL VEHICLE SPEED ON DOWNGRADES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157290November 15, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, STEERING, AIR BAGS, SEAT BELTS
THE STEERING IN THE CONSUMER 2006 CADILLAC DTS WAS SENSITIVE. THE VEHICLE WAS INVOLVED IN A SINGLE CAR ACCIDENT WHEN THE DRIVER OVERCORRECTED TO AVOID COLLIDING WITH ANOTHER VEHICLE. THE VEHICLE HIT TWO GUARDRAILS AND OVERTURNED ONTO IT'S TOP. *NM THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT SECURE THE OCCUPANTS DURING THE IMPACT. THE CONSUMER STATED THE PRE-TENSIONERS DID NOT ACTIVATE. *JB THE CONSUMER WAS UNABLE TO UNLOCK THE TRUNK DOOR MANUALLY. UPDATED *JB *NM UPDATED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10173369November 13, 2006
TIRES, TIRES:SIDEWALL
DT*: THE CONTACT STATED THE VEHICLE'S CONTINENTAL FRONT PASSENGER SIDE TIRE BLEW OUT WHILE TRAVELING 70 MPH. THE TIRE WAS TOO NEW TO HAVE BEEN ROTATED. THE TIRES WERE KEPT AT REGULAR PRESSURE AND THERE WAS NO ABNORMAL BULGING. THE SERVICE DEALER DETERMINED THE TIRE HAD A TEAR IN THE SIDE THAT CAUSED THE BLOWOUT. THIS WAS A CONTINENTAL, SIZE: P235/55R17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172334November 1, 2006
TIRES:SIDEWALL
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ASPHALT, THE LEFT FRONT TIRE VIOLENTLY DEFLATED WITHOUT WARNING, SPINNING THE VEHICLE 360 DEGREES. THE VEHICLE WAS THROWN INTO A GUARD RAIL. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE TIRE SIZE WAS P235/55R17.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10170445October 10, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
CADILLAC VEHICLES WITH VERTICAL STRIP LED TAIL LIGHTS ARE HIGHLY DISTRACTING. I CAN SEE THE LIGHTS "BLINK" AS I LOOK AT THEM AND AWAY FROM THEM. MANY OF THE NEWER CADILLAC VEHICLES EXHIBIT THIS SAME PROBLEM. THIS IS BY FAR THE MOST DISTRACTING THING ON THE ROAD TODAY. I BELIEVE THAT I AM IN THE MINORITY AS MY WIFE DOESN'T EVEN NOTICE THEM. BUT I CAN SEE THEM FROM SOME DISTANCE AND IT'S ALL WITHOUT ANY CONCERTED EFFORT TO LOOK AT THEM OR STARE AT THEM. IT'S AS IF SOMEONE HAD A STROBE LIGHT ON! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166393August 23, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
FAILURE OF CRUISE CONTROL TO MAINTAIN SPEED WITHIN REASONABLE BOUNDARIES ON EVEN MINIMAL DOWNHILL GRADES CREATES UNSAFE CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163694July 19, 2006
STRUCTURE
2006 CADILLAC DTS-L3, SUN REFLECTS INTO THE CHROME BEZEL SURROUNDING THE ANALOG JEWEL CLOCK. *KB THE CLOCK IS MOUNTED AT AN ANGLE OF APPROX 45 DEGREES. DEPENDING ON THE TIME OF DAY AND THE DIRECTION OF TRAVEL THE CLOCK ACTS LIKE A MIRROR AND REFLECTS THE BRIGHT SUN FROM THE GLASS AND CHROME INTO THE DRIVER'S EYES. DARK SUNGLASSES PROVIDED LITTLE, IF ANY, RELIEF FROM THE GLARE. THE CONSUMER HAD TO TAPE A PIECE OF CLOTH OVER THE CLOCK TO GET SOME RELIEF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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