Cadillac DTS Complaints

527 consumer complaints on file.

#10243748September 29, 2008
ELECTRICAL SYSTEM
2006 CADILLAC DTS RECALL NOTICE FOR WASHER FLUID HEATER. CONSUMER HAVE QUESTIONS ABOUT CHANGES TO THE OWNERS MANUAL AND HOW WILL THE OWNER KNOW IF WASHER FLUID HEATER WILL WORK AFTER THE REPAIRS. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243334September 24, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WAS DEFECTIVE AND NOT IDENTICAL TO THE PASSENGER SIDE SEAT BELT. THE SEAT BELT ON THE DRIVER'S SIDE IS RIGID AND NOTICEABLY SHORTER THAN THE ONE ON THE PASSENGER SIDE. THE DEALER SENT A SEAT BELT EXTENDER, BUT IT HAS NOT REMEDIED THE ISSUE. THE CURRENT MILEAGE WAS 400 AND FAILURE MILEAGE WAS 275. UPDATED 10/16/08. *LJ UPDATED 10/17/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242630September 15, 2008
ELECTRICAL SYSTEM
2008 CADILLAC DTS HAS SEVERAL SAFETY PROBLEMS. *NJ THE CONSUMER STATED WHILE DRIVING, THE CHIMES SOUNDED, THE DOORS UNLOCKED AND LOCKED, THE GAUGES AND SPEEDOMETER WENT TO ZERO AND THE CRUISE CONTROL DISENGAGED. THE CONSUMER STATED ALL OF THE MALFUNCTIONS HAPPENED SIMULTANEOUSLY. THE TRACTION LIGHT THEN ILLUMINATED, THE GAUGES WOULD COME BACK UP AND THE FOLLOWING MESSAGE APPEARED ON THE DRIVERS INFORMATION SCREEN THAT READ SERVICE BRAKE ASSIST, SERVICE PARK ASSIST, SERVICE STABILITRAK AND CRUISE WILL NOT RESUME YOU MUST RESET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239966August 27, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
FOLLOWING TRUCK..STEPPED ON BRAKES AND DID NOT HAVE ANY...SWERVED TO MISS TRUCK AND STEPPED ON GAS AND DID NOT HAVE ANY...DRIFTED INTO PARKING LOT AND UP AN INCLINE AND DRIFTED TO A STOP. HAS HAPPENED SEVERAL TIMES AND NOTHING APPEARED ON DASH...AND NOTHING CAN BE FOUND...SOMEONE WILL HAVE TO GET KILLED BEFORE ANY THING IS DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240410August 27, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2006 CADILLAC DTS HAS PROBLEMS WITH THE COLLISION AVOIDANCE WARNING SENSORS. CONSUMER STATES THAT THE PROBLEMS ARE ONGOING AND BELIEVE THAT GM SHOULD BUY THE VEHICLE BACK. *NJ THE CONSUMER STATED THE WARNING SENSORS FAILED TWICE. THE CONSUMER STATED THE FAILURE OF THE WARNING SENSORS, RESULTED IN TWO MINOR ACCIDENTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231520June 18, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:CRUISE CONTROL
IN TRAFFIC..TRUCK IN FRONT OF ME, APPLIED BRAKES AND DID NOT HAVE ANY.,.STEPPED ON GAS AND HAD NO RESPONSE..SWERVED TO AVOID CRASH..DRIFTED INTO A PARKING LOT AND CAR CAME TO A STOP AFTER SEVERAL MINUTES STARTED CAR AND SLOWLY DROVE HOME. AS CAR UNABLE TO GO MORE THAN 20 MPH..NOT THE FIRST TIME..TWICE BEFORE...WAS DRIVING AND AGAIN NO BRAKES...GAS PEDAL NOT RESPONSIVE...NO WARNING LIGHTS ON DASH AT ANY TIME. TAKEN TO DEALER TWICE...THEY COULD NOT FIND ANYTHING WRONG. I AM AFRAID I WILL BE KILLED OR WILL KILL SOMEONE BECAUSE I CAN'T CONTROL THE CAR AS I NEVER KNOW WHEN THIS WILL HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231407June 17, 2008
STEERING, TIRES
2006 CADILLAC DTS WITH 23,000 MILES ON IT AND AT A STAND STILL AND WHEN COMING UP TO A STOP AND MAKING A TURN THERE IS A DEFINITE CLICK OR KNOCK IN THE FRONT WHEELS OR STEERING COLUMN THAT YOU CAN ACTUALLY FEEL. EVEN WHEN SITTING STILL YOU JUST TURN THE WHEEL A LITTLE BIT BACK AND FORTH AND THERE IS KNOCK THAT CAN BE FELT. HAVE REPORT TO LOCAL CADILLAC DEALER AND TOLD NOTHING CAN BE DONE AND TO LIVE WITH IT. TRIED ANOTHER DEALER SHIP 45 MILES AWAY AND THEY HEARD THE NOISE ALSO AND CANNOT FIGURE WHERE IT COMES FROM THEN TRIED 3 OTHER CARS IN LOT OF SAME VINTAGE AND THE ONES WITH MORE MILES ON THEM HAD THE SAME NOISE. I WOULD EXPECT THAT FROM A LESS EXPENSIVE CAR BUT NOT A CADILLAC. ALSO HAVE A TIRE NOISE THAT CADILLAC AND CONTINENTAL TIRE SAID IS NORMAL. BUT THIS IS EMBARRASSING WHEN YOU PULL UP TO STOP OR DRIVING AT LOW SPEEDS YOU CAN HEAR NOISE LIKE A SQUEAK OR RUBBING NOISE LIKE THE BRAKE PADS ARE RUBBING. TOLD THIS IS COULD BE THE DESIGN OF THE TIRES, BUT HAVE NO PROOF AND CADILLAC FIELD REP WOULD NOT GIVE ME THE PLEASURE OF TALKING TO HIM, I HAD TO DISCUSS THROUGH A 3RD PARTY THAT DID NOT UNDERSTAND THE ISSUES AND I WAS BY HIM THAT THE REP DO NOT TALK TO CUSTOMERS THEY ONLY GIVE THEIR OPINION TO THE 3RD PARTY AND THEY IN TURN PASS INFO ON TO CUSTOMER. NOT SURE WHAT A CUSTOMER FIELD REP DOES IF HE DOES NOT TALK TO A CUSTOMER, THEY SHOULD CHANGE THEIR TITLE THEN. AM NOW FEARFUL THAT WITH THE TIRE ISSUES AND THE STEERING CLUCKING THAT THIS COULD LEAD TO PARTS FAILURE OR ACCIDENT LEADING TO A DEATH ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230476June 10, 2008
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE HINGES ON THE FRONT END OF HIS VEHICLE ARE INADEQUATE FOR THE TWO FRONT DOORS. THE DOORS CLOSE AUTOMATICALLY AND THE WIND CAN BLOW THEM SHUT. HE STATED THAT THE DOORS HAVE CLOSED ON HIM MANY TIMES. HIS SON WAS INJURED WHEN THE DOOR SLAMMED ON HIS RIGHT FOOT WHILE EXITING THE VEHICLE. THE CONTACT'S SON DID NOT GO TO THE HOSPITAL, BUT IS STILL EXPERIENCING A LOT OF PAIN AND MAY HAVE TO UNDERGO X-RAYS. THE SERVICE MANAGER STATED THAT NOTHING COULD BE DONE ABOUT THE DOORS. THE CURRENT MILEAGE WAS 6,200 AND FAILURE MILEAGE WAS 200. UPDATED 07/07/08. *LJ UPDATED
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10230222June 7, 2008
ENGINE AND ENGINE COOLING
2007 CADILLAC DTS STOPPED IN MIDTRAFFIC. AFTER A FEW MINUTES WAS ABLE TO RESTART, BUT IT WOULD ONLY GO 2 - 3 MPH. LET IT SIT FOR AWHILE, THEN IT RESTARTED. DROVE TO DEALER, FOUND NOTHING WRONG, HOWEVER, THEY RESET SOMETHING IN THE COMPUTER SYSTEM. THEY WERE NOT FORTHCOMING WITH INFORMATION! SECOND TIME THIS HAS HAPPENED! I AM FEARFUL THAT THIS WILL HAPPEN ON INTERSTATE 495 OR ANOTHER MAJOR HIGHWAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229712June 3, 2008
AIR BAGS
TL*THE CONTACT OWNED A 2007 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL AND DROVE INTO A 3 FOOT DITCH, AND CRASHED INTO A CEMENT CULVERT. THE VEHICLE FLIPPED OVER A FEW TIMES AND WAS DESTROYED. THE FRONT END, REAR END, AND ROOF OF THE VEHICLE WERE HEAVILY DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER WERE WEARING THEIR SEAT BELTS. NEITHER WERE EJECTED FROM THE VEHICLE; HOWEVER, THE DRIVER SUSTAINED A BROKEN NECK AND SHOULDER DAMAGE. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 4,000. UPDATED 06/17/08 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10226151April 22, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2006 CADILLAC DTS DRIVER SIDE MIRROR DOES NOT EXTEND OUT FAR ENOUGH TO ELIMINATE A BLIND SPOT AND AT THE SAME TIME UP FAR ENOUGH TO SEE ANY DISTANCE BEHIND HIM. *CW THE CONSUMER ALSO STATED IF HE ELIMINATES THE BLIND SPOT, HE CAN NOT SEE TRAFFIC IN ORDER TO MERGE ONTO THE HIGHWAY. THE CONSUMER STATED ON ONE OCCASION, HE BACKED INTO A SMALL PICKUP TRUCK AND DAMAGED HIS LEFT REAR BUMPER. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10218799February 21, 2008
INTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
LIKE MANY OTHER CADDY OWNERS ARE HAVING PROBLEMS WITH THE TWILIGHT SENSORS OPERATION. PROBLEM BEING THE HEADLAMPS COME ON TOO EARLY AND GO OFF TOO LATE RESULTING IN A DIMMING OF THE INTERIOR DASH ILLUMINATION. THIS CAUSES THE DRIVER NOT TO BE ABLE TO DETERMINE VEHICLE SPEED...ESPECIALLY IF ITS STILL BRIGHT ENOUGH OUT FOR SUN GLASSES TO BE USED. MY 2007 DTS AND OTHERS. SEE THIS LINK ALSO HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-FORUM/T-92975.HTML I HAD MY CAR TO THE GARAGE JUST TODAY AND THEY DID NOTHING TO FIX THIS SAFETY ISSUE. NOT GOING TO ARGUE WITH THEM ANY MORE.... SOMETHING MUST BE DONE TO HELP US. THE RENTAL DTS I HAD WHILE MY CAR WAS IN "REPAIR" DID NOT HAVE THE SAME PROBLEM YET THEY SAID MY CAR TWILIGHT WAS "OK". THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216841February 4, 2008
EXTERIOR LIGHTING:TAIL LIGHTS
I AM WRITING TO COMPLAIN ABOUT THE TAILLIGHTS OF LATE MODEL CARS, SPECIFICALLY CADILLAC'S. THESE TAILLIGHTS, I SUSPECT ARE LED, ARE TOO BRIGHT, AND SEEM TO "PULSATE" IN A WAY THAT IS VERY TROUBLING FOR DRIVERS TO LOOK AT. EVEN FROM A DISTANCE THE LIGHTS HURT EYES AND CAUSE FOR A MAJOR UNSAFE DISTRACTION ON THE ROADS. PLEASE EXAMINE THIS ISSUE, AND REGULATE THE BRIGHTNESS ON TAILLIGHTS, OR ELIMINATE THE LED TYPE, IF, INFACT THIS IS WHAT THEY ARE. THANKS. MIKE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217168January 30, 2008
SUSPENSION, STEERING
2006 CADILLAC DTS SWITCHING LANES WHEN STEERING WHEEL IS RELEASED. CONSUMER STATES THAT THE VEHICLE HAS SWITCHED LANES ON THE HIGHWAY AT 60 OR MORE MPH. HE ALSO STATES THAT THE VEHICLE PULLS HARD TO THE LEFT. *KB THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER FOR SEVERAL ALIGNMENTS, BUT THE PROBLEM REMAINED THE SAME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214984January 8, 2008
EXTERIOR LIGHTING:TURN SIGNAL
EMAIL FORWARDED ABOUT CONCERNS ON GM CADILLACS, THE TURN SIGNAL WILL NOT TURN OFF UNLESS THE VEHICLE MAKES A 90 DEGREE TURN, WAS TOLD BY DEALER THAT THIS PROBLEM CAN NOT BE REPAIRED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212765December 17, 2007
STRUCTURE
2007 CADILLAC DTS VISION OBSCURED WHILE DRIVING. CONSUMER STATES THAT THE CENTER DOOR POST AND THE DRIVER SEAT HEAD REST ARE BLOCKING THE DRIVERS VIEW WHILE TURNING OR LOOKING BEHIND THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210654December 3, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS STOP WORKING ON OUR SEDAN FLEET. THE HIGH INTENSITY HEADLIGHTS WILL JUST STOP WORKING. WE HAVE HAD THIS HAPPEN ON EIGHT OF OUR CARS SO FAR. IT IS NOW STARTING TO REOCCUR ON THE CARS. THEE IS A PROBLEM WITH THE HIGH INTENSITY BALLAST ASSEMBLY. WE HAVE TWO ADDITIONAL CARS THAT HAVE TO GO BACK TO THE DEALER THIS MORNING, WITH A CAR AT THE DEALER NOW FOR THE SAME PROBLEM. THE VEHICLES STARTED FAILING AT ABOUT 25,000 MILES AND IT IS A CONSTANT OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210651December 3, 2007
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE FRONT WINDSHIELD HAS LINES GOING ACROSS THE WINDSHIELD. THE LINES WERE WAVY AND CAUSED BLURRY VISION. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY HIGH MILEAGE AND FREQUENT WASHING OF THE VEHICLE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 51,376. UPDATED 12/31/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209642November 21, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT COULD NOT TURN THE STEERING WHEEL WHILE ATTEMPTING TO PULL INTO A PARKING SPACE AT 5 MPH. HE WAS EVENTUALLY ABLE TO PARK THE VEHICLE AND IMMEDIATELY CALLED THE DEALER. A MECHANIC ARRIVED AT THE SCENE AND FOUND THE SERPENTINE BELT LAYING ALONGSIDE THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE BOLTS THAT HOLD THE BRACKET AND PULLEY BROKE, AS A RESULT, THE VEHICLE COULD NOT BE DRIVEN. THE CURRENT AND FAILURE MILEAGES WERE 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209519November 20, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT HER VEHICLE WOULD OCCASIONALLY FAIL TO START. THE FAILURE HAS OCCURRED NUMEROUS TIMES AND THE BATTERY HAS BEEN CHANGED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE, BUT THE FAILURE CONTINUES. THE CURRENT AND FAILURE MILEAGES WERE 1,000. UPDATED 01-30-08. *KB UPDATED 01/18/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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