Cadillac DTS Complaints

527 consumer complaints on file.

#10423890September 6, 2011
EXTERIOR LIGHTING
HEADLAMPS WOULD FLICKER AND GO OUT INTERMEADLY THEN THE OTHER NIGHT THEY DID THIS AND BOTH WENT OUT I WAS DRIVING ON A DARK ROAD AND COULD HAVE HAD A SERIOUS ACCIDENT ALOT OF DTS OWNER HAVE ALSO REPORTED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424798September 1, 2011
EXTERIOR LIGHTING
HEADLIGHTS FLICKER ON AND OFF THEN ONE OR BOTH WILL JUST GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407709June 21, 2011
EXTERIOR LIGHTING
TL-THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT WAS DRIVING 25 MPH WHEN THE DRIVER SIDE HEADLIGHT MALFUNCTIONED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT NIGHT. THE CONTACT WAS UNCLEAR AS TO WHAT WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405897June 10, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE HEADLIGHTS UNEXPECTEDLY TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE HEADLIGHT BULBS WERE REPLACED. THE FAILURE CONTINUED AFTER THE REPLACEMENT OF THE BULBS. THE CONTACT ALSO STATED THE HEAD LIGHTS WOULD UNEXPECTEDLY FLICKER. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED. THE CONTACT DID NOT KNOW THE REPAIRS THAT NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403628May 28, 2011
AIR BAGS:FRONTAL
MY SON WAS DRIVING MY CAR FROM JACKSON,MS AND A DEER CAME OUT IN FRONT OF HIM HE TRIED TO MISS THE DEER AND LOST CONTROL OF THE CAR AND IT FLIPED AND WENT INTO SOME TREES AND LANDED UPSIDE DOWN THE STERNING WHEEL AIRBAG DIDN'T DEPLOY THE CAR WAS TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10400746May 13, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT BOTH THE DRIVER AND PASSENGER SIDE HEADLIGHTS WERE FLICKERING ABNORMALLY AND SUDDENLY STOPPED FUNCTIONING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN DRIVING AT ANY SPEED, INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390368March 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT WAS DRIVING WHEN THE VEHICLE BEGAN TO DECELERATE SLOWLY AND BECAME RESISTANT TO ACCELERATION ATTEMPTS. IN ADDITION, THE TRANSMISSION WOULD DRAG WHILE ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO FAILURES LOCATED WITHIN THE TRANSMISSION YET THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO A SECOND DEALER AND WAS INFORMED THAT THE SEALS ON THE TRANSMISSION WERE FRACTURED AND WOULD NEED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE OF THE SEALS WAS UNUSUAL FOR THE PARTICULAR MODEL YEAR. THE FAILURE AND CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390199March 15, 2011
ELECTRICAL SYSTEM
2008 CADILLAC DTS - PROBLEM WITH DASH BOARD LIGHTS NOT BEING RESET TO BRIGHT WHEN IN SUNLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390751March 10, 2011
ENGINE AND ENGINE COOLING
THIS AUTOMOBILE HAS AN OIL LEAK THAT COULD CAUSE A FIRE AND GENERAL MOTORS ARE REPAIRING VEHICLES, BUT WILL NOT MAKE A RECALL. THESE AUTOMOBILES ARE CADILLAC, OLDSMOBILE AND BUICK MODELS DATING BACK TO 1993 THROUGH 2008. A BULLETIN # 03-06-01-027 DATED MAY 1, 2008 VERIFIED GM'S KNOWLEDGE OF THE PROBLEM. THERE IS A FAULTY DESIGN BETWEEN THE MOTOR AND OIL PAN IN THESE AUTOMOBILES TO CAUSE THEM TO LEAK SO SOON. PLEASE INVESTIGATE THIS MATTER. UPDATED 03/10/11 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383052February 17, 2011
ELECTRICAL SYSTEM
DASH LIGHTS AT TIMES WILL NOT COME UP TO BRIGHT LEVEL , VERY HARD TO SEE INSTRUMENTS IN DAYLIGHT ON SUNNY DAY. ONCE DROVE FROM NASHVILLE,TN. TO LOUISVILLE,KY.,BEFORE DASH LIGHTS CAME ON ,THIS WAS STARTING AT ABOUT 8:30 AM IN MAY. WHEN DAYLIGHT AND SUNNY PLUS DRIVING EAST INTO BRIGHT SUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380842February 5, 2011
STRUCTURE
MY 2009 DTS HAS FACTORY INSTALLED CROME WHEELS AND THE CROME IS PEELING OFF. CADILLAC DEALER SAID THEY WERE ABUSED, BUT ALL FOUR WHEELS ARE PEELING THE SAME PLACE. DEALER WOULD DO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380678February 3, 2011
EXTERIOR LIGHTING
DASH LIGHTING IS DIMMED WHEN EVER HEADLIGHTS ARE ON DURING DAYLIGHT HOURS. AUTOMATIC SYSTEM DOES NOT RETURN PANEL LIGHT LEVELS TO DAYLIGHT BRIGHTNESS. THIS MAKES THE DASH INVISIBLE IN BRIGHT DAYLIGHT. CONDITION EXISTS UNTIL THE SUN IS HIGH IN THE SKY. DEALER SAYS THIS IS A DESIGN ISSUE! OWNERS MANUAL SAYS THAT "PARADE DIMMING" CAPABILITY IN CAR ELECTRONIC IS INTENDED TO PREVENT THIS FROM HAPPENING. THIS IS A MAJOR SAFETY HAZZARD. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES, THEY HAVE NO CURE. I HAVE CALLED THE CUSTOMER ASSISTANCE NUMBER. NO ONE EVER RETURNS MY CALL. E-MAIL ARE ALSO UNANSWERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375482January 10, 2011
EXTERIOR LIGHTING
2006 CADILLAC DTS LEFT HEADLIGHTS FLICKER ON AND OFF, TURN ON MANUALLY TO GET THEM BACK ON. SOMETIMES BOTH OF THEM. IT'S VERY DANGEROUS BECAUSE IT HAPPENS WITHOUT WARNING. DEALER SAYS THEY CANNOT DUPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375488January 10, 2011
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE VEHICLE WAS PARKED AND THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT WAS UNABLE TO BECAUSE THE BATTERY WAS DEAD. THE CONTACT STATED THAT THE BATTERY WOULD FAIL PREMATURELY APPROXIMATELY EVERY TEN DAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE ACCESSORIES ON THE VEHICLE WERE DRAINING THE BATTERY PREMATURELY. THE BATTERY WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374596January 5, 2011
TIRES
2007 CADILLAC DTS. CONSUMER STATES PROBLEMS WITH VEHICLE TIRES *TGW IN JUNE 2010 THE LEFT FRONT TIRE BLEW OUT. IT HAPPENED AT A LOW SPEED, SO THERE WAS NO DANGER OF AN ACCIDENT. THE TIRE HAD TO BE REPLACED. IN AUGUST 2010, THE RIGHT FRONT TIRE WENT FLAT AND THE CONSUMER WAS INFORMED THAT THE TIRE HAD DISINTEGRATED AND NEEDED TO BE REPLACED. IN NOVEMBER 2010, WHILE DRIVING ON THE INTERSTATE, THE LEFT REAR TIRE BLEW OUT. THE CONSUMER WAS TRAVELING 75 MPH IN HEAVY TRAFFIC. THE DEALER INFORMED THE CONSUMER THAT THE TIRE HAD DISINTEGRATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374803January 5, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE LOW TIRE PRESSURE SENSOR DISPLAYED AN INACCURATE READING OF TWENTY THREE POUNDS. THE CONTACT DROVE TO A NEARBY SERVICE STATION TO INFLATE THE TIRE; HOWEVER, THE TIRE WARNING INDICATOR CONTINUED TO READ TWENTY THREE POUNDS. AFTER THE CONTACT REACHED HIS DESTINATION THE TIRE AIR PRESSURE WAS MEASURED BY A TIRE GAUGE WHICH READ FORTY POUNDS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374109January 4, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE RIGHT HEADLIGHT FAILED INTERMITTENTLY; IT WOULD TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHILE UNDER WARRANTY AND THE RIGHT HEADLIGHT ASSEMBLY WAS REPLACED BUT THE FAILURE CONTINUED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373997January 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN HE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE WERE INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS UNABLE TO BE DIAGNOSED DUE TO IT BEING DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10373698January 1, 2011
EXTERIOR LIGHTING
2006 CADILLAC DTS LEFT HAND HEADLIGHT WAS INTERMITTENT AND HAD SIGNS OF WATER INSIDE THE LENS. COMPLETE ASSY. REPLACED AT DEALER EXPENSE WITHIN 30 DAYS OF VEHICLE PURCHASE. RIGHT HAND LIGHT ASSY HAS NOW BECOME INTERMITTENT AND ALSO SHOWS SIGNS OF WATER INSIDE LENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375870December 30, 2010
SEATS
HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP . IF I POSITION THE SEATS BACK SO THAT I CAN LOOK STRAIGHT AHEAD WITH MY HEAD ERECT, THE SEAT BACK DOES NOT TOUCH MY SHOULDERS AND UPPER BACK AND I HAVE TO HOLD TIGHTLY TO THE STEERING WHEEL TO STEADY MYSELF TO BE ABLE TO CONTROL THE CAR, WHICH IS BOTH DISTRACTING AND VERY TIRING. I AM 5'9", 133 #, SLIGHTLY BUILT IN THE SHOULDERS. MY HUSBAND HAS MORE SHOULDERS AND HAS NO PROBLEM. OUR 2006 CADILLAC DTS HAD ADJUSTABLE HEADRESTS, WHICH WE ADJUSTED EACH TIME WE USED ONE OF THE FRONT SEATS. IN THE 2010 DTS, I HAVE PUT THE SEAT BACK A FEW INCHES AND SUPPLEMENTED WITH A SMALL PILLOW TO SUPPORT MY UPPER BACK, BUT HAVING TO ADJUST THE PILLOW FREQUENTLY AFTER I TURN TO LOOK TO THE SIDE OR BEHIND, DISTRACTS FROM MY DRIVING. WE RENTED BOTH A 2009 HONDA ACCORD AND A 2010 FORD FUSION AND I HAD EXACTLY THE SAME PROBLEM WITH THOSE VEHICLES. OUR DAUGHTER AND HER HUSBAND RECENTLY BOUGHT A 2010 CHEVROLET TRAVERSE; SHE IS 5'4" AND SLIGHT AND HAS THE VERY SAME PROBLEM WITH THE HEAD RESTRAINTS AS I DO. THEREFORE, HEIGHT IS NOT THE ISSUE; HAVING A THINNER FRAME THAN THE DOT "TEST DUMMIES" USED TO DETERMINE THE DISTANCE IS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE WHICH CANNOT BE ADDRESSED IN A CASUAL MANNER BY THE USER. THE DOT MUST ADDRESS THIS BEFORE SERIOUS ACCIDENTS OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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