Cadillac DTS Complaints

527 consumer complaints on file.

#10606678June 28, 2014
ENGINE
WHILE PULLING INTO PARKING LOT THERMOSTAT BEGAN CLIMBING AND LIGHT CAME ON TO SHUT DOWN ENGINE.TOOK CAR RIGHT TO DEALER NEARBY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606505June 27, 2014
STEERING, STEERING: STEERING WHEEL/HANDLE BAR
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL ADJUSTER FAILED WHICH CAUSED THE CONTACT TO BECOME TRAPPED IN THE DRIVERS SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599168June 18, 2014
SUSPENSION
2007 CADILLAC DTS WITH APPROXIMATELY 67,000 MILES. WHEN DRIVING AND AT ANY SPEED FROM 55 TO 70MPH A VIBRATION IS FELT VIA THE SEAT AND STEERING WHEEL. THE VIBRATION IS ALSO BAD ENOUGH THAT IS VIBRATES THE PASSENGER SEAT BACK LOUDLY. TIRES HAVE BEEN REPLACED, BRAKES CHECKED, WHEELS BALANCED X2, ETC. ON LINE BLOGS INDICATE CADILLAC IS AWARE OF THE PROBLEM, BUT UNABLE TO DETERMINE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598890June 17, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND THE IGNITION MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,341.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598007June 13, 2014
ENGINE
STARTED WITH A FEW DROPS OF OIL FROM UNDER ENGINE, KEEPS GETTING WORSE. DRIPPING OIL GETTING ON EXHAUST OR OTHER HOT FIXTURE AND BURNING SMELL COMES INTO PASSENGER COMPARTMENT UNLESS AIR REICIRC IS TURNED ON.I TOOK IT TO THE DEALER AND THE DIAGNOSIS WAS A LEAKING GASKET BEHIND THE OIL FILTER HOUSING .I REPLACED THAT GASKET AND OIL STILL LEAKING FROM THE OIL PAN ENGINE HOUSING .HAVE BEEN TOLD THE GASKET AT THE PAN IS BAD AND TO FIX THE MOTOR WILL NEED TO BE REMOVED @ APX. $3,000. CADILLAC DEALER AND GM KNEW ABOUT THIS PROBLEM IN 06. BUT NO RECALL . I'VE SPOKE TO A COUPLE OF OTHER DTS OWNERS AND THEY HAVE THE SAME PROBLEM AND FROM THE REPORTS HERE AND ON OTHER SITES I CANNOT BELIEVE THIS HASN'T BEEN MADE A RECALL. JUST TYPE IN CADILLAC DTS OIL LEAKS ON THE INTERNET AND YOU WILL SEE THE PROBLEMS WITH THESE CARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598150June 13, 2014
SEATS, ELECTRICAL SYSTEM
SHORTLY AFTER PURCHASING MY DTS I BEGAN TO NOTICE A MELTING PLASTIC/SMOKE SMELL WHENEVER I WOULD TURN ON THE DRIVER'S SIDE HEATED/VENTILATED SEAT HEATER. I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED THIS IS A COMMON WIRING PROBLEM ON THE BUICK AND CADILLAC MODELS AND THAT I SHOULD STOP USING THE HEATED SEAT FUNCTION BECAUSE THE WIRING IS UNDERSIZED AND CAN MELT AND BURN. THE DEALERSHIP TOLD ME THE NEW PART HAS BEEN REVISED TO INCLUDE LARGER WIRING BUT THE PART HAS NOT BEEN RECALLED AT THIS TIME SO THERE WAS NOTHING THEY COULD DO FOR ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597263June 9, 2014
ELECTRICAL SYSTEM, SEATS
HIGH AMPERAGE CONNECTORS CONTROLLING DRIVER AND PASSENGER HEATED AND COOLED SEATS SHORTED AT MODULE UNDER PASSENGER SEAT INSIDE PASSENGER COMPARTMENT. CAR FILLED WITH SMOKE AND I HAD TO SEARCH AND PULL THE FUSE UNDER THE REAR SEAT CUSHION FOR THE WIRE THAT SHORTED UNDER FRONT PASSENGER SEAT. TROLLING FORUMS YIELDED VERY QUICK RESULTS WITH MANY THAT HAD SAME ISSUE. THE MODULE AND ASSOCIATED WIRING SHOULD BE RECALLED BY GM (NOT TO MENTION THE STEALERSHIP CHARGES WELL OVER 1,200 FOR THE PART ALONE). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10595566June 2, 2014
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER
THIS CAR IS A 2007 AND WE BOUGHT THIS CAR IN 2007 AND GOT A RECALL ON WINDSHIELD WASHER MODULE, WE TAKE IT AND THEY REPLACE A WIRE. NEXT WE GET A RECALL WANTING TO DISABLE AND REMOVE HEATED WINDSHIELD WASHER MODULE. THE RECALL READS LIKE THIS, RECALL INFORMATION RECALL IMPORTANT, OUR PRIORITY IS YOUR COMPLETE SATISFACTION. IT IS NOT OUR COMPLETE SATISFACTION TO TAKE THIS CAR IN AND DISMANTLE IT, AND SO FOR WE HAVEN'T DONE SO AND HAVE NO INTENTION OF DOING SO. THE PROBLEM WITH THIS CAR SHOULD HAVE BEEN FIXED BY GENERAL MOTORS AND IT HASN'T BEEN. NOT VERY HAPPY ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594798May 29, 2014
VISIBILITY/WIPER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER WAS UNABLE TO EXIT THE REAR PASSENGER DOOR DUE TO A FAULTY DOOR LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH AND HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REOCCURRED. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR WAS POSITIONED AT A DOWNWARD ANGLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SIDE MIRROR MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED ON THE DRIVER SIDE MIRROR, WHICH WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594988May 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY CAR THE RIGHT HEADLIGHT WILL GO OFF. YOU CAN TURN THE SWITCH TO THE OFF POSITION AND THEN ON AGAIN AND THE LIGHTS WILL COME BACK ON. AFTER THAT SOMETIMES BOTH HEADLIGHTS WILL GO AND THAT'S A VERY SCARY. THING WHEN YOU HAVE THE FAMILY THAT YOU LOVE AND CARE FOR IN THERE WITH YOU...I HAVE TAKEN THE CAR TO THE DEALERSHIP AND BEEN TOLD THE BALANCE CONTROLS ARE OVER HEATING, BUT IN WINTER I CAN START THE CAR IN THE DRIVE WAY AND THE LIGHTS WILL FLICKER AND GO OUT BOTH OF THEM.....CAN GM STAND BEHIND THERE PRODUCT SO WE CAN KEEP OUR HARD EARNED DOLLARS IN AMERICA...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593398May 22, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THE HEADLIGHTS WERE ACTIVATED AND WOULD UNEXPECTEDLY FAIL TO ILLUMINATE AS A RESULT THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593407May 22, 2014
EXTERIOR LIGHTING
WE WERE TRAVELING AFTER DARK WHEN THE HEADLIGHTS FLICKERED A COUPLE OF TIMES BEFORE GOING COMPLETELY OUT. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES THEY FLICKER, ONE HEADLIGHT GOES OUT, OR BOTH GO OUT MOMENTARILY. ONE TIME IT HAPPENED WHEN WE WERE THE ONLY CAR ON A DARK HIGHWAY AND WE WERE NOT ABLE TO SEE THE HIGHWAY OR THE SHOULDER. WE HAD TO OPEN THE FRONT PASSENGER DOOR AND LOOK FOR THE SHOULDER. WE DON'T DRIVE THIS CAR AFTER DARK. I DON'T UNDERSTAND WHY THIS ISSUE HAS NOT BEEN RECALLED. THE DEALER SAID THAT THE FAILURE HAS TO HAPPEN WHILE THEY ARE EXAMINING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592367May 19, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BECOME ABNORMALLY DIM WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000. UPDATED 8/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596138May 14, 2014
ELECTRICAL SYSTEM
WITHOUT WARNING AND FOR NO REASON THE RIGHT SIDE REAR DOOR WINDOW FELL DOWN INTO THE DOOR. THERE WAS A YOUNG CHILD IN THE REAR SEAT AT THE TIME. THERE SHOULD BE A RECALL ON THIS AS IT IS A SEVERE SAFETY HAZARD. THIS CAR HAS VERY FEW MILES FOR ITS AGE AND SHOULD NOT BE HAVING THESE PROBLEMS. DRIVER SEAT NO LONGER WILL ADJUST AND IT COST TOO MUCH FOR ME TO HAVE REPAIRED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587979May 14, 2014
ELECTRICAL SYSTEM, VISIBILITY
2008 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED HE LOST POWER FOR A COUPLE OF SECONDS, THEN EVERYTHING RETURNED TO NORMAL. WHEN IT HAPPENED AGAIN, EVERYTHING, DID NOT RETURN TO NORMAL. THE BATTERY, ALTERNATOR AND HEADLIGHT HAD TO BE REPLACED. ALSO, THE WINDSHIELD WASHER HEATER BURNED OUT. THE HEATER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588069May 13, 2014
ENGINE AND ENGINE COOLING
I HAVE HAD A PROBLEM WITH MY CAR FOR OVER A YEAR. I KEEP GETTING FUMES FROM THE VENT AND SEVERAL TIMES I HAVE HAD THE CAR TO CADILLAC ON SEVERAL OCASSIONS. HAD MADE SEVERAL COMPLAINTS TO GENERAL MOTORS AND I ALWAYS GET A CALL BACK, MOST OF THE TIME IT WOULD BE A DIFFERENT PERSON BUT THEY ALL SAID THE SAME THING, JUST LIKE THEY WERE PROGRAMED.MY SON HAS A FRIEND WHO WAS A TROUBLE SHOOTER FOR GM AND WORKED FOR FROST MOTORS UNTIL THEY LOST THEIR FRANCHISE AND HE WENT OUT ON HIS OWN. HE TOLD MY SON THAT THIS WAS A COMMON PROBLEM WITH THESE CARS FROM 2006 TO 2010 AND MOST OF THE TIME THE VEHICLES HAD HIGH MILAGE ON THEM AND GM WOULD STALL THEM OFF AND THEIR WARRANTE WOULD RUN OUT. I HAVE 64,000 ON MY CAR NOW AND TWO WEEKS LEFT ON MY WARRANTE. TODAY I CONTACTED CONGRESSMAN KENNEDYS OFFICE DUE TO WHAT I HAVE SEEN ON THE NEWS AND THE CHIEF EXECDUTIVE OFFICER OF GENERAL MOTORS GOING BEFORE CONGRESS OVER OTHER VEHICLE SAFETY PROBLEMS. I WAS ADVISED TO MAKE THIS COMPLAINT WHICH I AM DOING AND I WOULD HOPE OTHERS THAT ARE HAVING THE SAME PROBLEM MAKE THE SAME COMPLAINT AND MABY GM WOULD BE FORCED TO FIX OUR CAR'S. I HAD ALSO WROTE TO MARY T. BARRA CHIEF EXECUTIVE OFFICER FOR GM (CERTIFIED MAIL AND IT WAS SIGNED FOR) AND I HAVE SPOKEN TO HER ASSISTANCE [XXX] AND ALL HE WOULD SAY IS THEY ARE VERY CONCERNED WITH THEIR CUSTOMERS ISUES.AND TAKE ALL COMPLAINTS SERIOUSLY. ONE THING THEY DID DO WAS OFFER ME $1,000.00 TOWARDS A NEW CADILLAC, I HAVE PUT THE INCIDENT DATE DOWN AS 5-12-14 AS WE WERE GOING TO THE DOCTOR YESTERDAY AND GOT THE FUMES AGAIN. WHEN I TOLD THEM I WAS WRITING TO CONGRESSMAN KENNEDY, THEY STOPPED TALKING TO ME. ( I WONDER WHY)? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585502April 29, 2014
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
IN REGARDS TO: HEATED / COOLED SEAT INOPERATIVE - KEYWORDS CLIMATE CONTROL COOL COOLED DRIVER FRONT HEAT HEATED INOPERATIVE INTERMITTENT LEFT MODULE PASSENGER RIGHT - (MAR 18, 2008) SUBJECT:HEATED/ COOLED SEAT INOPERATIVE MODELS:2006- 2008 BUICK LUCERNE W/ RPO KB6 2006- 2008 CADILLAC DTS W/ RPO KB6 I HAD MY HEATED/COOLED SEAT MODULE REPLACED IN AUGUST 2013. THROUGH THE WINTER MY HEATED SEATS WORKED FINE. TODAY I TURN ON MY SEAT HEATERS ONLY TO HEAR A CLICKING NOISE COMING FROM UNDER THE PASSENGER SEAT FOLLOWED BY PUFFS OF WHITE SMOKE. I QUICKLY TURNED THE CAR OFF AND DISCONNECTED THE BATTERY. UPON VISUAL INSPECTION OF THE AREA WHERE THE SMOKE CAME FROM. I FOUND THE MODULE MELTED TO THE CONNECTOR SO MUCH SO I HAD TO REMOVE THE RELAY FOR THE SEAT MODULE. THIS FIRE COULD HAVE GROWN DANGEROUS VERY QUICKLY. I KNOW A NUMBER OF FELLOW CADILLAC/BUICK OWNERS THAT THIS HAS HAPPENED TO. IF GM DOES NOT RESOLVE THIS ISSUE WITH A RECALL THERE WILL LIKELY BE LEGAL ACTION TAKEN. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10584656April 24, 2014
STEERING
THE POWER STEERING GEAR HAS BEGUN LEAKING, THERE HAS BEEN NO IMPACT BUT THERE IS A LEAK OF POWER STEERING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584425April 23, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE PULSATED WHILE DECELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579211April 11, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,800 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 6/17/14*CN THE CONSUMER STATED AFTER WAITING A COUPLE OF MINUTES, THE HE WAS ABLE TO RE-START THE VEHICLE. UPDATED 07/03/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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