Cadillac DTS Complaints

527 consumer complaints on file.

#10640149September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639885September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO REMEDY THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS SHOULD BECOME AVAILABLE ON OR AFTER OCTOBER 1ST. THE DEALER WAS NOTIFIED, BUT THEY CONTINUOUSLY SATED THAT THEY WERE NOT SCHEDULING APPOINTMENTS BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639405September 26, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE STOPPED, THE TEMPERATURE GAUGE INCREASED. THE TEMPERATURE GAUGE RETURNED TO NORMAL ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT WATER PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. THE DEALER ALSO DISCOVERED THAT THE HEAD GASKET WAS BLOWN DUE TO WATER AND ANTI-FREEZE MIXING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638462September 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638122September 22, 2014
ENGINE
TL* THE CONTACT OWNS 2006 CADILLAC DTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638136September 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637539September 19, 2014
STEERING
SINCE THIS FIRST INDECENT I FIND EVER TIME IT RAINS IF I GO THRU A PUDDLE OF WATER AND TURN LEFT OR RIGHT THAT THE POWER STEERING WILL GO OUT FOR SEVERAL SECONDS BEFORE YOU CAN RECOVER. TODAY WE HAVE HEAVY RAIN AND AT ONE TURN IT NEARLY RESULTED WITH ME HITTING A SEMI TRUCK THAT WAS IN A MERGE LANE AND AS I MADE MY TURN ONTO THE HIGHWAY STEERING AGAIN OUT, I COULD NOT COMPLETE THE TURN WHICH POINTED ME AT THE FAR LANE AND THE ONCOMING MAMMOTH TRUCK AS I JERKED THE WHEEL THE STEERING REGAINED AND I JOLTED BACK INTO MY LANE. WHEN WILL CADILLAC BE REQUESTED TO ADDRESS THIS PROBLEM OR ARE THE LARGE NUMBER OF PEOPLE WITH THIS PROBLEM GOING TO HAVE TO HAVE FACE THE FEAR OF A SERIOUS ACCIDENT BEFORE WE RESOLVE THIS ISSUE. CASE AFTER CASE THE DEALERS DO NOT KNOW WHAT THE CAUSE IS AS STATED IN COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633532September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS JUMPSTARTED AND THEN THE KEY WAS RELEASED FROM THE IGNITION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS INFORMED TO WAIT FOR THE SECOND NOTICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633541September 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING 30 MPH, A DEER CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633735September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633737September 16, 2014
STEERING
POWER STEERING PRESSURE HOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633740September 16, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. ADDITIONALLY, THE CONTACT SMELLED AN ABNORMAL ODOR AND DISCOVERED THAT THE POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V105000 (STEERING). THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633152September 15, 2014
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND SMOKE APPEARED. THE CONTACT NOTICED POWER STEERING FLUID LEAKING. THE DEALER STATED THAT THE HIGH PRESSURE HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631458September 8, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. WHEN THE CONTACT REMOVED THE KEY FOB FROM THE IGNITION, THE DOORS WOULD FAIL TO LOCK AND UNLOCK INTERMITTENTLY. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631586September 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 CADILLAC DTS. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE TWO INJURIES AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. UPDATED 2/27/15 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10631124September 5, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT WHEN IT WOULD RAIN, WATER WOULD LEAK FROM THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630774September 4, 2014
AIR BAGS, SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
GM RECALL 14299/NHTSA RECALL 14V355000 THE GM FIX FOR THIS FAULTY IGNITION SWITCH IS TO INSTALL A SMALLER (13MM) KEY RING AND SMALL INSERTS ON THE IGNITION KEYS TO PREVENT INSTALLING ANY OTHER THINGS ON THE KEY RING. THIS IS NOT A FIX FOR A FAULTY IGNITION SWITCH, BUT A MEANS TO CIRCUMVENT THE PROBLEM! I FIND IT EXTREMELY DIFFICULT TO BELIEVE THAT YOUR ORGANIZATION WOULD RUBBER STAMP THIS SHODDY CIRCUMVENTION OF THE REAL PROBLEM! HOW MANY VEHICLE ACCIDENTS ARE YOU AND GM WILLING TO ALLOW BEFORE FIXING THE PROBLEM PROPERLY? REST ASSURED, MY ATTORNEY HAS A COPY OF THIS COMPLAINT AND WILL TAKE THE APPROPRIATE ACTION SHOULD MY VEHICLE MALFUNCTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630087September 2, 2014
AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING, STEERING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, ALL OF THE EXTERIOR LIGHTING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED THE PASSENGER SIDE OF THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES, BUT MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10628814August 27, 2014
SEATS, ELECTRICAL SYSTEM
THE PLUG THAT CONNECTS TO THE HEAT/COOL MODULE HAS NOW MELTED ON THE YELLOW/RED WIRE WHICH IS ABOUT A 10GA WIRE. I HAVE READ MANY FORUMS AND ONLINE ARTICLES ABOUT GM HAVING THIS PROBLEM ON MANY OTHER GM VEHICLES. THIS IS A HUGE PROBLEM WHICH CAN RESULT IN A FIRE SINCE THE WIRE GETS HOT IT CAN POSSIBLY IGNITE THE PADDING UNDERNEATH THE SEAT. I SHOULD NOT HAVE TO FIX THIS MYSELF IT SHOULD BE REPAIRED BY THE DEALER. I CURRENTLY HAVE ABOUT 47K MILES ON MY CADILLAC AND THE HEAT AND COOL SEATS NO LONGER WORK UNLESS I MAKE THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628905August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/07/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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