Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10789568November 10, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789576November 10, 2015
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT THE LOW BEAMS TURN OFF WITHOUT WARNING. THIS HAS HAPPENED ON THE INTERSTATE AND SURFACE STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789582November 10, 2015
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT THE LOW BEAMS TURN OFF WITHOUT WARNING. THIS HAS OCCURED 4 TIMES, 1 ON THE INTERSTATE, 3 ON SURFACE STREETS. VERY DANGERUOS COULD CAUSE A HEAD ON COLLISION, OR DRIVER TO LEAVE THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789629November 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND HAD DONE SO ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000....UPDATED 02/04/16 *BF THE DRIVER SEAT BELT BUCKLE WAS REPLACED AT THE OWNER'S EXPENSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788838November 6, 2015
STEERING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KNUCKLE AT THE BOTTOM OF THE STEERING COLUMN WAS NOT EQUIPPED WITH A GREASE FITTING AND WAS THE CAUSE OF THE ABNORMAL NOISE. THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788642November 5, 2015
EXTERIOR LIGHTING
THE HEADLAMP DRIVER MODULE MAY BE OVERHEATING OR CUTTING OUT AND FAIL, CAUSING THE HEADLAMPS AND DAYTIME RUNNING LIGHTS TO NOT ILLUMINATE AT RANDOM TIMES WHEN CAR IS DRIVING OR PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788267November 4, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10788373November 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 1/12/16 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788403November 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING AND COULD NOT BE CUT BACK ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788073November 3, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS PRODUCED POOR VISIBILITY WHILE DRIVING IN THE EVENINGS. THE CONTACT HAD THE LOW BEAM HEADLIGHTS ADJUSTED TWICE BY THE DEALER, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 05/17/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787574November 2, 2015
AIR BAGS
THE DESCRIPTION THAT FOLLOWS IS A SAFETY ISSUE WHICH COULD RESULT IN THE DEATH OR SERIOUS INJURY OF A PASSENGER IN THE FRONT SEAT. THE AIR BAG INDICATOR FOR THE PASSENGER FRONT SEAT IS CONTINUOUSLY LIT. THE LOCAL BUICK DEALERSHIP SCANNED AND CHECKED THE AIR BAG SYSTEM, REPAIRED CONNECTIONS AND CLEARED THE CODE. AT PRESENT, NEARLY 8 MONTHS LATER, THE AIR BAG LIGHT IS NOW CONTINUOUSLY LIT WHEN DRIVING THE VEHICLE WHICH INDICATES THAT THERE IS NO AIR BAG PROTECTION FOR THE PASSENGER IN THE FRONT SEAT. THE DEALERSHIP INDICATED THAT THE COST TO REPLACE AND PROGRAM THE PASSENGER POSITION MODULE IS $1540. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD BE SUBJECT TO A RECALL. GM SHOULD NOT BE MANUFACTURING A VEHICLE IN WHICH, AT 51097 MILES, THE AIR BAG SYSTEM DOES NOT FUNCTION. I NOTE A NUMBER OF COMPLAINTS REGARDING THIS PARTICULAR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787575November 2, 2015
ELECTRICAL SYSTEM
THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY FOURTEEN YEAR OLD FORD TAURUS HAS NEVER HAD A PROBLEM WITH THE DOOR LOCKS. GENERAL MOTORS AND NHTSA NEED TO REVIEW THE ISSUES POSTED REGARDING THE 2008 BUICK LACROSSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787686November 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787282October 30, 2015
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE ANTI-SKID DEVICE ACTIVATED INDEPENDENTLY CAUSING THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786255October 27, 2015
AIR BAGS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786174October 26, 2015
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,400. UPDATED 08/17/16*LJ THE CONSUMER STATED THE TRUCK POPPED OPEN WHILE THE VEHICLE WAS SITTING IN THE DRIVEWAY AND IN THE PARKING LOT, AT HIS JOB. UPDATED 10/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785545October 23, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I NOTICED ONE DAY WHEN I WAS DRIVING MY LIGHTS WOULD NOT COME ON JUST THE HIGH BEAM WORKS BUT NOT THE LOW BEAM SO I HAVE TO BE HOME BEFORE DARK BECAUSE I CAN NOT USE MY LIGHTS I KNOW IT SHOULD BE RECALLED AND I SHOULD NOT HAVE TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785626October 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785743October 23, 2015
WHEELS
A 5 INCH PIECE OF METAL BROKE OFF THE WHEEL RESULTING IN DAMAGING THE TIRE AND CAUSING SERIOUS SAFETY CONCERN. THIS PIECE OF METAL BROKE OFF FROM THE INSIDE SECTION OF THE WHEEL, WHICH FACES THE ENGINE BAY, RULING OUT THE FACT THAT IT WAS CAUSED BY DEBRIS OR IMPACT FROM A CURB OR ROAD. THERE WAS NO OTHER DAMAGE TO THE WHEEL, SUCH AS WARPED TIRES OR DENTS OR DINGS ON THE WHEEL, WHICH SHOULD HAVE BEEN THERE IF THE DAMAGE WAS CAUSED DUE TO ROAD HAZARD. AS CAN BE SEEN FROM THE PICTURES THE DAMAGE COULD ONLY HAVE BEEN CAUSED BY STRUCTURAL ISSUES WITH THE WHEEL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10806843October 22, 2015
EXTERIOR LIGHTING
2005 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR HEADLIGHT RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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