Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10807422November 30, 2015
INTERIOR LIGHTING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THEY EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE HIGH BEAM LIGHTS FAILED COMPLETELY. IN ADDITION, THE INTERIOR LIGHTS ALSO FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WOULD NOT BE INCLUDED IN THE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807446November 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807601November 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LAMPS FAILED WITHOUT WARNING. THE CONTACT ACTIVATED THE HIGH BEAM HEAD LAMPS TO ILLUMINATE THE ROAD. EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT, THE CONTACT HAD TO ENGAGE THE HIGH BEAM HEAD LAMPS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE DEALER OFFERED TO REPAIR THE VEHICLE, BUT STATED THAT THE REPAIRS WOULD NOT BE FREE OF CHARGE. THE DEALER DID NOT DISCLOSE THE DETAILS OF THE REPAIR TO THE CONTACT. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807288November 28, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE SHIFT LINKAGE TUBE CROSSES OVER THE FUEL LINE AT THE TOP OF THE ENGINE. WHEN SHIFTING OUT OF PARK, THE TUBE MOVES. THE MOVEMENT OF THIS TUBE IS ABRADING THE THE INSULATION ON THIS FUEL LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806720November 25, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806165November 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADSLIGHTS WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795022November 20, 2015
AIR BAGS
TAKAYUKI INFLATOR SO. AIRBAG WARNING LIGHT COMES ON MOST OF THE TIME WHILE DRIVING. TOOK TO DEALER TWICE AND TOLD NOTHING WRONG OR AIRBAG COULD FAIL. NOTHING WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795125November 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795185November 20, 2015
EXTERIOR LIGHTING
IN JANUARY OF 2015 WE RECEIVED A RECALL NOTICE FROM GM CONCERNING THE HEADLIGHT DRIVER MODULE (GM SAFETY RECALL 14291). WE CALLED THE DEALER SEVERAL TIMES TO BE TOLD THEY WERE WAITING FOR PARTS. WE BEGAN EXPERIENCING A "HEADLIGHTS RECOMMENDED" SIGNAL SEVERAL TIMES IN BROAD DAYLIGHT, BUT LIVED WITH IT. WHEN I WAS IN THE HOSPITAL IN OCTOBER RECOVERING FROM CANCER SURGERY MY WIFE EXPERIENCED A HEADLIGHT FAILURE WHEN DRIVING HOME ALONE AT NIGHT. A NEIGHBOR TOOK THE CAR TO THE BUICK DEALER AND THEY INSTALLED A RELAY, PART #15016745. WE THEN NOTICED THAT THE LEFT FRONT HEADLIGHT AND THE RIGHT REAR TAILIGHT WERE NOT LIT. AS SOON AS I WAS CLEARED TO DRIVE I TOOK IT BACK AND THEY INSISTED THAT IT COULD NOT HAVE BEEN THEIR FAULT, THAT IT WAS JUST A COINCIDENCE THAT IT HAPPENED AT THAT TIME. I PAID THE $68.93 FOR NEW BULBS. TODAY I LOOKED AT THE WEBSITE, WWW.MYGM.COM/RECALLS AND IT SAID THAT THERE WERE NO RECALLS PENDING FOR OUR VEHICLE. WHEN I CALLED THE TELEPHONE NUMBER GIVEN ON THAT WEBPAGE, THE REPRESENTATIVE SAID THAT WAS A MISTAKE, BUT HE COULD NOT FIND ANY INFORMATION ON WHEN THEY WOULD HAVE PARTS AVAILABLE OR WHY THE WEBSITE DENIED THERE WAS A RECALL. THIS SEEMS TO ME TO BE VERY SIMILAR TO THE IGNITION SWITCH ISSUE WHERE GM'S STRATEGY WAS TO IGNORE THE PROBLEM, HOPING IT WOULD GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794969November 19, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLAMPS ON THE VEHICLE BEGAN TO DIM OCCASIONALLY WHEN I WOULD COME TO A COMPLETE STOP THEN WHEN MY VEHICLE HIT 140000 MILES THE FRONT HEADLIGHTS STOPPED WORKING EVEN AFTER I CHANGED THE BULBS. NOW ONLY MY HIGH BEAMS WORK, THIS IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794556November 18, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SEATS
ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10794698November 18, 2015
POWER TRAIN
THE TRANSMISSION FAIILED WITHOUT NOTICE. HOPE IT DOES NOT HAPPEN WHILE AT A STOP LIGHT. I JUST BACKED INTO A PARKING SPACE WENT TO PULL OUT AND WAS NOT ABLE TO PUT THE CAR IN ANY DRIVE GEAR AT ALL. VEHICLE MILAGE 79850 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794720November 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794328November 17, 2015
EXTERIOR LIGHTING
RECEIVED A RECALL NOTICE JANUARY 2015. GM SAFETY RECALL #14291. CAMPAIGN ID NUMBER 14V-755. AS OF NOVEMBER 2015, PARTS STILL NOT AVAILABLE TO FIX AFFECTED HEADLAMP DRIVER MODULE. HAVE TALKED TO BUICK. THEY HAVE NO TIMEFRAME FOR PARTS BEING AVAILABLE. I HAVE TALKED TO NTSA, THEY HAVE NO RECORD OF THE RECALL. BUICK TOLD ME THEY HAVE A TEMPORARY FIX, BUT ALSO TOLD ME THE HIGH-BEAM LIGHTS WILL WORK, SO I CAN DRIVE WITH THOSE ON. I DON'T THINK THAT IS AN ACCEPTABLE SOLUTION. MY TWO PRIMARY CONCERNS ARE: (1) BUICK ISSUED A RECAL AND 10 MONTHS LATER CANNOT FIX THE DEFECTIVE PARTS AND HAS NO ESTIMATE FOR WHEN THEY CAN (2) NTSA HAS NO RECORD OF THIS RECALL NOTICE OR THAT THIS VEHICLE NEEDS REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794466November 17, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (LIGHTING, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794502November 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND POWERED ON, THE GEAR SHIFT INADVERTENTLY SHIFTED TO REVERSE AND ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,466.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806987November 16, 2015
EXTERIOR LIGHTING
2006 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION RECALL ISSUES. *SMD THE CONSUMER WAS INVOLVED IN ACCIDENT. SHE STATED SHE LOST TOTAL VISION AND REAR ENDED ANOTHER VEHICLE. NO ONE COULD GIVE HER ANSWERS AS TO WHY SHE SUDDENLY LOST. IT WASN'T UNTIL THE CONSUMER RECEIVED A RECALL NOTICE REGARDING AN ISSUE WITH THE HEADLIGHTS, THAT SHE REALIZED THE PROBLEM WAS NOT WITH HER EYES, BUT WITH THE HEADLIGHTS GOING OUT. THE CONSUMER REFERENCED RECALL # 14V755000.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10790592November 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790625November 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE DAYLIGHT RUNNING LIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790693November 16, 2015
EXTERIOR LIGHTING
THE REGULAR LIGHTS WIIL GO OUT WHILE DRIVING, DAY OR NIGHT. SOMETIMES THE HEADLIGHTS WILL NOT COME AT ALL OR ONLY ONE SIDE (DRIVER OR PASSENGER SIDE) WILL COME ON. I HAVE TO OFTEN DRIVE AROUND AT NIGHT USING MY HIGH-BEAMS. THE PROBLEM IS GETTING WORST, AS THE LIGHTS WILL NOT COME ON FOR DAY. BUICK SERVICE CENTER WANTS TO CHARGE $600 TO REPLACE HEADLIGHTS AND RELAYS, EVEN THOUGH IT IS A KNOWN ISSUE FOR CARS OF THE SAME MAKE, MODEL AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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