Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10779911October 5, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779251October 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. UPDATED 01/27/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779293October 2, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER DIRECTLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778932October 1, 2015
EXTERIOR LIGHTING, STEERING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTS CAUSED THE VEHICLE TO EMIT AN ABNORMAL NOISE. IN ADDITION, THE STEERING WAS ABNORMAL ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING OR PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779160October 1, 2015
ELECTRICAL SYSTEM
VEHICLE HAS BEEN OPERATING NORMALLY. IT JUST CAME OFF WARRANTY A FEW WEEKS BACK. WIFE CAME HOME AND PARKED THE VEHICLE IN THE DRIVEWAY. WENT OUT SEVERAL HOURS LATER TO GO SOMEWHERE AND IT WOULD NOT START. THERE WERE NO WARNINGS OF A PROBLEM. WHEN WE TURNED THE IGNITION KEY WE HEARD A FEW CLICKS AND THEN NOTHING. LIGHTS WE NOTICEABLY DIM. WE WERE ABLE TO GET IT STARTED WITH A JUMPER AND LET IT RUN FOR A WHILE. IT WILL BE SERVICED IN THE MORNING. IT APPEARS THE PROBLEM IS WITH THE BATTERY OR THERE IS AN ELECTRICAL PROBLEM IN THE SYSTEM. WHILE WE WERE RUNNING, WE CHECKED TO SEE IF THERE WERE ANY CODES AND COULD NOT FIND ANY. THE CAR WAS PARKED ON ABOUT A 5% INCLINE FACING DOWN. WE USED THE INCLINE TO MOVE THE CAR TO A FLAT AREA WHERE WE WERE ABLE TO JUMP START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778692September 30, 2015
ELECTRICAL SYSTEM
WHILE DRIVING ON A SIDE STREET @ 25MPH NEAR THE PARKWAY ENTRANCE MY ENGINE CUT OUT WITHOUT WARNING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE ENGINE CRANKED BUT WOULD NOT RESTART. THERE WAS NO CHECK ENGINE LITE ON OR INDICATION OF A PROBLEM AT ANYTIME BEFOREHAND. THE VEHICLE WAS TOWED TO AN INDEPENDENT SERVICE STATION WHERE IT WAS DIAGNOSED AND FOUND THAT ONE OF THE IGNITION COILS (CYL. 1 & 4) HAD MELTED AND SPLIT AND THE IGNITION CONTROL MODULE HAD BURNED OUT. (I HAVE RETAINED THE OLD PARTS FOR FUTURE EXAMINATION IF NEEDED). THE COST OF REPAIR, PARTS AND TOWING WAS $438. IT WAS EXTREMELY FORTUNATE THAT THE BREAKDOWN OCCURRED WHERE IT DID BECAUSE IN A FEW MINUTES I WOULD HAVE BEEN ON A BUSY EXPRESSWAY AND BRIDGE. NOTE: VEHICLE MANUFACTURE DATE WAS SEPT. 2007 BY GM OF CANADA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778871September 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE LOW BEAM HEADLAMP FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 11/25/15*LJ THE CONSUMER STATED THE LOW BEAMS RANDOMLY SHUT OFF OVER THE LAST TWO YEARS. WITHIN THE LAST MONTH, THEY SHUT OFF COMPLETELY AND THEY NO LONGER WORK. UPDATED 01/29/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778377September 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776631September 25, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776654September 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE DEALER ADVISED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE DEALER ALSO STATED THAT THEY COULD PERFORM A DIAGNOSTIC AND PROVIDE AN INTERIM TEMPORARY REPAIR AT THE CONTACT'S EXPENSE UNTIL THE RECALL REPAIR PARTS WOULD BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777791September 25, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
APPROXIMATELY TWO MONTHS AFTER PURCHASING A BUICK LACROSSE I STARTED TO EXPERIENCE THE VEHICLE SHUTTING DOWN WHEN THE CAR WAS PARKED OR IDLE. SHORTLY AFTER THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK THE VEHICLE TO THE DEALER AND THEY CLAIM THEY COULD NOT FIND ANYTHING WRONG WITH IT. I DECIDED TO GET A SECOND OPINION SO I TOOK THE VEHICLE TO ANOTHER CERTIED REPAIR SHOP AND THEY SUGGESTED THAT I GET AND UPPER ENGINE FLUSH. SUPPOSEDLY BECAUSE THIS TYPE OF VEHICLE IS KNOWN FOR MASSIVE AMOUNTS OF CARBON BUILD UP. SO, I GOT THE UPPER ENGINE FLUSH ON MY VEHICLE BUT THE VERY NEXT DAY THE CHECK ENGINE LIGHT CAME ON AGAIN. THE. MACHANIC ADVISED ME THAT IT WOULD TAKE MORE THAN ONE ENGINE FLUSH TO FIX THE PROBLEM. SO AFTER NOT TWO BUT THREE UPPER ENGINE FLUSHES THE PROBLEM OF HAVING THE CHECK ENGINE LIGHT INTERMITTENTLY DISPLAY IS NOT RESOLVED . NO ONE CAN SEEM TO FIND A DIAGNOSIS FOR MY VEHICLE PROBLEMS NOT EVEN THE DEALER. MOST RECENTLY, THE DASH BOARD DISPLAY LIGHT PERIODICALLY GOES OUT, AND AN UNFAMILIAR NOISE IS COMING FROM THE DRIVER'S FRONT TIRE. ONCE AGAIN, I HAVE TAKEN MY VEHICLE TO A CERTIFIED MACHANIC AND THE ISSUE IS NOT DETECTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776441September 24, 2015
EXTERIOR LIGHTING
AFTER STARTING CAR, WHILE IT WAS STILL DARK, I PUT THE CAR IN REVERSE AND THE FRONT LIGHTS STOPPED WORKING. THEY WERE INITIALLY ON. I IMMEDIATELY CHANGED TO ANOTHER CAR FOR TRANSPORTATION. I LATER TESTED THE HEADLIGHTS TO FIND THAT THE HIGH BEAM HEADLIGHTS WORK, BUT THE NORMAL BEAM DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776303September 24, 2015
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767456September 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG INDICATOR LIGHT ON PASSENGER SIDE IS OFF 50% OF TIME WHEN CARRYING A PASSENGER ELECTRIC AUTOMATIC DOOR LOCKS FAIL TO OPERATE ON DRIVER'S SIDE AND ON OCCASIONS WHEN THEY WORK YOU HAVE TO MANUALLY UNLOCK THE DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767513September 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO WORK WITHOUT WARNING AND WAS DISPLAYING AN INCORRECT READING WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO NOTICED THAT THERE WAS AN ELECTRICAL SHORT ON THE INSTRUMENT PANEL, WHICH IMPACTED THE LIGHTING AND VARIOUS GAUGES AS WELL AS THE LIGHT ON THE RADIO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT DID NOT RECEIVE A NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767337September 22, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
THREE LANE INTERSTATE HIGHWAY WITH TRAFFIC MOVING AT 65 MPH AND ENGINE STALLS OUT WITH NO POWER. MAKE IT TO SHOULDER OF ROAD AND AFTER ABOUT A HALF HOUR, CAR STARTS WITH ENGINE CHECK LIGHT ON AND I CONTINUE TO DESTINATION. I HAVE SERVICE REPAIR SPECIALIST CHECK SOURCE OF PROBLEM AND IT IS FAILURE OF "CAM SHAFT SENSOR". UPON RETURNING HOME 285 MILES AWAY, AGAIN HAD PROBLEM DIAGNOSED WITH SAME RESULTS..."CAM SHAFT SENSOR" AS ENGINE CHECK LIGHT WAS ON AGAIN AND CAR HAD NO POWER. ON 9/1/2015 CALL ELLIS AUTOMOTIVE INC. AND TOLD THEM ABOUT PROBLEM, PART NEEDED AND ASKED FOR A SERVICE DATE FOR REPAIR. THE SERVICE DATE WAS SET FOR 9/11/2015 AT 9:00 A.M. TRAVELED TO DEALER (51 MILES ONE WAY) AND THEY DIAGNOSED THE PROBLEM AS "CAM SHAFT SENSOR", BUT DIDN'T HAVE PART AVAILABLE. WHEN I ASKED WHY INEXPENSIVE PART WAS NOT AVAILABLE AFTER MY PRIOR COMMUNICATIONS I WAS TOLD THEY ONLY RESPOND TO THEIR OWN DIAGNOSES. ON 9/14/2015 AT 3:50 PM , I GET THE MESSAGE THAT PART WAS IN BUT THAT THEY CLOSE AT 4:PM. I CALL AT 9:00 AM ON 9/15/2015 AND WAS TOLD THAT THEY HAVE SERVICE DATE FOR 9/30/2015 AND WILL MEET ME HALFWAY WITH "LOANER CAR" AND TAKE MY CAR FOR REPAIR. THE REASON FOR THIS COMMUNICATIONS IS PRETTY BASIC. THIS DEFECTIVE PART CAUSES THE ENGINE TO FAIL AND GM KNOWS THAT THE PROBLEM EXIST AND IS WELL DOCUMENTED. THE DEALERS HAVE BEEN NOTIFIED BY GM THAT PROBLEM IS KNOW BUT VEHICLE CAN BE RUN SO THERE IS NO PRIORITY TO FIX PROBLEM WHEN REPORTED BY CUSTOMER. WILL IT TAKE MORE PEOPLE KILLED BY THEIR VEHICLE STALLING IN TRAFFIC WITH NO POWER BRAKING OR STEERING BEFORE GM IS FORCED TO TAKE CORRECTIVE ACTION ON A PART THEY KNOW IS PRONE TO FAILURE.? I WAS TOLD THAT THE GOVERNMENT USES WARRANTY INFORMATION TO DETERMINE WHEN A PROBLEM EXIST BUT WE ALL KNOW HOW THIS GAME WAS PLAYED WITH THE IGNITION SWITCH DISASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767429September 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TRAVELING VARIOUS SPEEDS, THE LIGHTS AND SPEEDOMETER ON THE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767433September 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TRAVELING VARIOUS SPEEDS, THE LIGHTS AND SPEEDOMETER ON THE INSTRUMENT PANEL FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766391September 21, 2015
SEATS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT'S VIN WAS ASSOCIATED WITH THE RECALL AS OF NOVEMBER 25, 2014. THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT AVAILABLE. IN ADDITION, THE CONTACT REPORTED THAT THE FRONT PASSENGER SEAT SENSOR WOULD NOT DETECT AN OCCUPANT WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766456September 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTIFICATION FOR THE EXTERIOR LIGHTING; HOWEVER, THE PART TO THE DO REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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