BMW 335xi Complaints

154 consumer complaints on file.

#10680403February 1, 2015
EXTERIOR LIGHTING
INTERMITTENT FAILURE OF LED'S IN THE DRIVER SIDE REAR TAIL LIGHT FOR THE TURN SIGNAL. FIRST STARTED ABOUT 7 MONTHS AGO. NOW NEARLY FULL TIME FAILURE. CREATES A SERIOUS SAFETY CONCERN WHEN CHANGING LANES AND MAKING TURNS IN TRAFFIC. THIS IS A VERY COMMON COMPLAINT WITH NUMEROUS POSTS ON THE WEB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678804January 25, 2015
SERVICE BRAKES
I WAS DRIVING THE VEHICLE ON A HEAVY TRAFFIC HIGHWAY. ROAD CONDITION IS DRY, CLEAN. THE CAR IN FRONT OF ME SLOWED DOWN, THEN I PRESSED BRAKE. I DIDN'T FEEL ANY SPEED DECREASE SO I PRESSED THE BRAKE EVEN HARDER. I FELT THE BRAKE WAS VERY HARD EVEN IMPOSSIBLE TO PRESS DOWN, WHICH IS VERY STRANGE. BUT MY CAR STILL BUMPED INTO THE FRONT CAR AND STOPPED. THERE WAS SUFFICIENT DISTANCE BETWEEN THE TWO CARS AND I SHOULD HAVE TOTALLY STOPPED MY CAR IN TIME. I CONTACTED MY DEALERSHIP AND BMW MANUFACTURER IMMEDIATELY AFTER THE ACCIDENT AND SENT MY CAR BACK TO THE DEALERSHIP A COUPLE OF DAYS LATER. NOW BMW IS MAKING AN INVESTIGATION ON MY CAR TO DIAGNOSE THE PROBLEM. I HAVE NOT RECEIVED ANY DIAGNOSIS YET. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10658446December 8, 2014
FUEL SYSTEM, GASOLINE
2008 BMW 335XI FAILURE OF FUEL INJECTORS *CN THE CONSUMER WAS INFORMED, IT WOULD COST 2,000 TO REPLACE THE DEFECTIVE FUEL INJECTOR, EVEN IF ALL OF THEM WERE NOT MALFUNCTIONING, BECAUSE THE NEWEST GENERATION OF FUEL INJECTORS DEVELOPED FOR THE 2007 AND LATER MODELS WERE NOT COMPATIBLE WITH EARLIER VERSIONS OF THE INJECTORS.. THE CONSUMER EXPERIENCED MULTIPLE LIMP MODE EVENTS AND ENGINE MALFUNCTION MESSAGES ON NUMEROUS OCCASIONS, WHILE DRIVING AT HIGHWAY SPEED; PARTICULARLY WHEN ACCELERATING. THE VEHICLE WOULD SUDDENLY LOSE ENGINE POWER. EACH TIME, HE HAD TO PULL OVER, TURN THE VEHICLE OFF, WAIT SEVERAL MINUTES AND THEN RESTART THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652952November 6, 2014
FUEL/PROPULSION SYSTEM
APRIL 14, 2014 OUR CAR WENT IN FOR SERVICE. MAY 7, 2014 IT WAS RETURNED FOR A 'REDUCED POWER,SERVICE ENGINE SOON'LIGHT. AT THAT TIME, THE FUEL PUMP WAS REPLACED AND COVERED UNDER A RECALL. IN JULY THE LIGHT CAME ON AGAIN AND THE BATTERY WAS DEAD. WE REPLACED THE BATTERY. IN LATE AUGUST, THE WARNING LIGHT APPEARED AGAIN. SEPTEMBER 8,2014 THE CAR WENT INTO THE GARAGE. AT THIS TIME WE WERE TOLD IT WAS MOST LIKELY THE TURBO, EST REPAIRS AT $5500.00. AT THIS TIME THE CAR HAD 83985 MILES ON IT(THE TURBO WAS UNDER AN "EXTENDED" WARRANTY UNTIL 82,000). I CONTACTED BMW AND ASK FOR AN EXTENSION ON THE WARRANTY SINCE WE WERE LESS THAN 2,000 MILES OVER. THEY AGREED TO PAY FOR THE PART, BUT NOT THE LABOR WHICH IS 2600.00. WHILE I APPRECIATE THEIR EFFORT, IT IS NOT ENOUGH. THEY OBVIOUSLY ARE AWARE THAT THERE IS AN ISSUE WITH THIS PART, SINCE THEY EXTENDED THE WARRANTY SO I FEEL THAT THEY SHOULD COVER THE ENTIRE AMOUNT. YESTERDAY THE SAME WARNING LIGHT CAME ON AND HAS STAYED ON. THE CAR IS RUNNING VERY LOUDLY, SHAKING, WITH LITTLE POWER. WE ARE REQUESTING YOUR ADVICE AND/OR ASSISTANCE ABOUT WHAT TO DO NEXT. ONE THING I DIDN'T MENTION WAS APPROXIMATELY ONE MONTH AFTER PURCHASING THIS PRE-OWNED CAR, THE ENGINE HAD TO BE REPLACED WITH ONLY 25,000 MILES ON IT. SO THE CURRENT ENGINE HAS APPROXIMATELY 55000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630802September 8, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2011 BMW 335XI. CONSUMER WRITES INN REGARDS TO SUNROOF EXPLODED WHILE DRIVING. *SMD THE CONSUMER STATED THE SUNROOF SHADE WAS CLOSED PREVENTING SHARDS FROM FLOODING INTO THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627039August 21, 2014
ELECTRICAL SYSTEM
I PARKED THE CAR AT WORK AT 7:30 AM. AT NOON A CO-WORKER NOTIFIED ME THAT MY CAR WAS FILLED WITH SMOKE IN THE CABIN. I WENT OUTSIDE AND SAW THIS AND IMMEDIATELY CALLED THE FIRE DEPARTMENT. I WAITED FOR THEM TO SHOW, AND OPENED THE DOOR AS SMOKE POURED OUT FROM THE CABIN. THE FIRE DEPARTMENT SAID THERE WAS AN ACTIVE FIRE IN THE GLOVEBOX. IT LOOKS LIKE IT STARTED AROUND THE BLOWER MOTOR FOR THE AC AND THE FUSE BOX . MY INSURANCE COMPANY DECLARED THE CAR A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10610341July 14, 2014
WHEELS
CRACKED WHEEL RIM- WITH NO PRECEDING INCIDENT HITTING A LARGE POTHOLE, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609748July 10, 2014
EXTERIOR LIGHTING
THIS IS A HUGE PROBLEM ON A TON OF BMW VEHICLES THAT ARE EQUIPPED WITH BMW'S ADAPTIVE HEADLIGHT TECHNOLOGY. NOT ONLY IS IT A HUGE PROBLEM ON THE CARS, BUT IS A DANGER TO OTHER VEHICLES ON THE ROAD AND THE SAFETY OF THE DRIVER AND PASSENGERS OF SAID BMW. THE ADAPTIVE HEADLIGHTS WILL MOVE AS THE CAR MOVES (LEFT/RIGHT AND UP/DOWN). THESE HEADLIGHTS HAVE A MECHANISM IN THEM THAT CONTROL THE MOVEMENT AND IT BREAKS QUITE OFTEN ESPECIALLY ON BUMPY ROADS. BMW DEALERSHIPS WILL SAY "YOU HIT A POT HOLE AND THE LIGHT MECHANISM BROKE. YOU WILL NEED A WHOLE NEW ASSEMBLY AND IT COST $1800". THIS WOULD BE OK IF IT DIDN'T ENDANGER OTHER PEOPLE ON THE ROAD AND THE ACTUAL DRIVER AND PASSENGERS OF SAID CAR. THE HEADLIGHTS WILL JAM TO EITHER THE STRAIGHT UP POSITION. THIS IS JAMMED SO FAR UP THAT IT LIGHTS THE ROOF IN MY GARAGE AND I CAN'T SEE ANYTHING ON THE ROAD IN FRONT OF ME. THEY ALSO JAM ALL THE WAY TO THE LEFT, ALL THE WAY TO THE RIGHT, AND STRAIGHT DOWN DEPENDING ON WHEN THE MECHANISM FAILS. THIS MEANS THAT DRIVERS ON EITHER SIDE OF THE ROAD CAN BE COMPLETELY BLINDED AND COULD CAUSE A FATAL ACCIDENT BY LOOKING AWAY FROM THE ROAD. THIS ALSO CAUSES A HUGE ISSUE FOR THE DRIVER OF THE CAR AS YOU CAN'T SEE THE ROAD IN FRONT OF YOU. MY PREVIOUS CAR (INFINITI G35 COUPE) HAD A SIMILAR ISSUE EXCEPT NISSAN HAD THE PROJECTS AIMED TO HIGH FROM THE FACTORY. THIS WAS A HUGE RECALL AND FORCED NISSAN TO REISSUE FUNCTIONING HEADLIGHTS. BMW WILL NOT BUDGE ON THE FACT THAT THIS IS A MAJOR SAFETY ISSUE. FROM RESEARCH ONLINE I AM 1 OF THOUSANDS THAT HAVE THIS ISSUE AND BMW HAS NOT RECOGNIZED IT. I AM NOT WILLING TO SPEND THOUSANDS OF DOLLARS ON A ISSUE THAT IS CLEARLY A ENGINEERING QA ISSUE AND IS ALSO RISKING MY LIFE WHEN DRIVING AT NIGHT AND PUTTING ON COMING MOTORIST IN DANGER AS WELL. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596966June 8, 2014
POWER TRAIN
MANUAL TRANSMISSION. 2ND GEAR SYNCHRONIZER (SYNCHRO) FAILED @ 5000 MILES. UNABLE TO SHIFT INTO 2ND GEAR SAFELY. PROBLEM/FAILURE BECOME MORE PROMINENT @ 18,000 MILES. BMW OF SAN FRANCISCO VOIDED WARRANTY RETROACTIVELY FOR USING AFTERMARKET PARTS @ 16K MILES. MANY INDIVIDUALS ON COMPLAINING OF SAME TRANSMISSION ISSUE. (1ST TO 2ND GRIND). PROBLEM NOT RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586583May 5, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2013 BMW 335XI. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE FRONT PASSENGER'S SIDE OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE DRIVE SLOW WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTACT HAD STRUCK SOMETHING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573891March 20, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WAS TRAVELING ON I290, AT ABOUT 70MPH, WHEN I NEEDED MORE ACCELERATION TO PASS A TRUCK... THE CAR STARTED TO SHAKE, THE ENGINE SERVICE SOON LIGHT CAME ON, AND IT WAS FLASHING. THE CAR WAS SLOWING DOWN VERY QUICKLY, I WAS UNABLE TO GAIN MORE SPEED, NOR EVEN MAINTAIN SPEED, I HAD TO RUSH TO THE BREAKDOWN LANE, ALL THE WAY FROM THE LEFT LANE. THERE WAS A BARRIER ON THE LEFT LANE, SO PARKING ON THE LEFT WOULD HAVE BEEN TOO DANGEROUS. I STOPPED BY AUTOZONE, THEY SCANNED MY CAR... THE SCAN REPORTED: CYLINDER 4,5,6 MISFIRE. THE CAR DROVE FINE AFTER I TURNED IT OFF, AND BACK ON... BUT, EVERY TIME I ACCELERATE FAST, THE ENGINE MISFIRES VERY VERY BAD. I WOULD LOOSE TO A HONDA CIVIC ON A RACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553052November 20, 2013
VEHICLE SPEED CONTROL
LOSS OF POWER, THE CAR WILL NOT REV PAST 3,000 RMP AND NO FAULT CODES SHOW ON DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548338October 17, 2013
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY MODEL CAR HAS A RECALL ON THE FUEL INJECTORS. MY VEHICLE'S FUEL INJECTORS HAVE MISFIRED AND HAVE CAUSE THE CHECK ENGINE LIGHT TO REMAIN ON IN MY CAR. I HAVE CONTACTED BMW SEVERAL TIMES ABOUT THIS ISSUE. THEY HAVE TOLD ME MULTIPLE STORIES AS TO WHY THEY WILL NOT HONOR MY CAR UNDER THIS RECALL. ONE REASON THEY GIVE IS MY VIN #, EVEN THOUGH MY CAR IS THE SAME MAKE AND MODEL AS THE RECALL WITH THE SAME ISSUE. THEN THEY SAY MY CAR IS OUT OF WARRANTY. I THOUGHT THE PURPOSE OF A RECALL IS THAT IT REPAIRS YOUR CAR EVEN IF IT'S OUT OF WARRANTY. I HAVE SPENT OVER HUNDREDS OF DOLLARS TRYING TO CORRECT THIS PROBLEM, AND THE PROBLEM STILL EXISTS. BMW WILL NOT REIMBURSE ME OR FIX THE CAR UNDER THE RECALL THAT I KNOW MY CAR FALLS UNDER. THE RECALL IS EVEN LISTED ON MY FAILED DMV INSPECTION REPORT, AND THEY ARE STILL NOT COOPERATING. IS THERE SOMETHING YOU CAN DO? MY CAR WILL NOT PASS INSPECTION, AND IT'S THE ONLY CAR I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543870September 16, 2013
ELECTRICAL SYSTEM
THE CAR WOULD NOT START AS INDICATED ON THE RECALL. THE BATTERY WAS DRAINED FROM THE BAD CABLES. I REPLACED THE CABLES AT BMW UNDER THE RECALL A D WAS CHARGED FOR REPROGRAMMING. TO REPLACE THE CONNECTORS IT WOULD NEED REPROGRAMMED AND I FEEL THE BATTERY SHOULD BE INCLUDED IN THEIR RECALL. THERE ARE SEVERAL SIMILAR COMPLAINTS ON THIS ISSUE. THE LIGHTS WORKED AND ALL OTHER FUNCTIONS JUST WOULD NOT START. BMW ADVISED IT NEEDED A NEW BATTERY BUT WOULD NOT INCLUDE ON THE RECALL EVEN THOUGH ITS A KNOWN PROBLEM. IF THEY HAD TO REPLACE THE CABLE THEY WOULD HAVE TO REPROGRAM IT EITHER WAY, NEW BATTERY OR THE EXISTING BATTERY AS THEY WOULD NOT LEAVE IT "HOT" WHILE WORKING ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526458July 23, 2013
WHEELS, TIRES
NEW CAR (2MONTHS), BMW335XI (EXCELLENT), DELIVERED BY BMW FRANCE WITH 4 RUNFLAT 18' 225/45 GOODYEAR (IN FRANCE THE CLIENT CANNOT CHOOSE THE TRADE MARK OF THE TYRES DURING ORDERING). AFTER ONLY 4500 KMS, BUBBLES ON THE EXTERNAL WALL OF THE TYRES (ANTERIOR AND POSTERIOR RIGHT). ONE WEEK LATER (STRICT SPEED LIMITATION TO 80 KM/H), BUBBLE AND EXTERNAL INJURY ON THE EXTERNAL WALL OF THE LEFT ANTERIOR TYRE. NO SHOCK, NO WHOLE ON THE ROAD, NO IMPACT ON WHEELS BUT SPONTANEOUS BUBBLES. NO PERCEPTION WHEN DRIVING, NO SIGNAL OF DYSFUNCTION ON THE ELECTRONIC BOARD UNTIL THE LEFT TIRE RISE DOWN THE PRESSURE AND WAS DEFINITELY OUT OF ORDER. 3 OUT OF 4 TYRES OUT OF ORDER ON A NEW CAR (<2 MONTHS) AFTER ONLY 4500 KMS!!!! THIS IS THE REVERSE OF TECHNICAL PROGRESS. THIS IS A VERY SEVERE AND SERIOUS PROBLEM WITH SAFETY CONSEQUENCES THAT ENGAGE LIFE OF BMW CLIENTS. THIS CANOT BE ATTRIBUTED TO BMW BUT TO EITHER TYRE MANUFACTURER OR AGENCIES DVOTED TO TYRE HOMOLOGATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524597July 12, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE DOOR WOULD NOT OPEN BECAUSE IT REMAINED LOCKED. IT COULD NOT BE UNLOCKED USING THE INSIDE OR OUTSIDE DOOR HANDLE, THE KEY FOB UNLOCK BUTTON, OR THE DOOR LOCK SWITCH ON THE FRONT DASH. I HAD TO PHYSICALLY INSERT AND TURN THE KEY FROM THE OUTSIDE TO UNLOCK THE CAR. I UNDERSTAND THIS MAY BE A FUSE OR A DOOR LOCK ACTUATOR PROBLEM. IT IS AN ENORMOUS SAFETY ISSUE IF I CANNOT GET OUT OF MY CAR BECAUSE OF AN ELECTRICAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523945July 9, 2013
ENGINE
NOTICED THE WATER COOLANT LIGHT COME ON. AFTER TAKING IT TO BMW, THEY SAID THE WATER PUMP WAS LEAKING. WANTED TO REPLACE IT FOR A NICE PIECE OF CHANGE. POOR PART DESIGN. THEY SHOULD HAVE A RECALL ON THE PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520256June 17, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY
OIL PUMP PRESSURE WENT OUT ON 36,000 MILES AFTER A RECALL WAS DONE ON MY CAR BY BMW ON MAY 2013. THE RECALL WAS CHANGING THE ELECTRICAL BATTERY CABLES. RIGHT AFTER THE RECALL WAS PERFORMED IN MY CAR I HAD THIS ERROR ON MY COMPUTER: "ENGINE OIL PRESSURE TOO LOW. POSSIBLE ENGINE DAMAGES, SWITCH OFF ENGINE. CONTINUED DRIVING IS NOT POSSIBLE. PLEASE CONTACT THE NEAREST BME CENTER" RIGHT AFTER THE RECALL WAS MADE MY ENGINE START LOOSING POWER. I CALLED AND COMPLAIN BMW OF NA AND THEY DENIED MY COMPLAINS. I REALLY BELIEVE THIS OIL PUMP SHOULD BE A RECALL SINCE I GOT 2 RECALLS ALREADY ON MY CAR. FIRST RECALL WAS THE FUEL PUMP NOW THE OIL PUMP. HOW MANY THINGS WILL HAVE TO BREAK IN THIS 2010 335XI UNTIL THEY WILL RECOGNIZE IT AS A LEMON CAR? I BELIEVE THAT MY OIL PUMP WAS GOING OUT BECAUSE OF THE RECALL THAT THEY HAD ON THE ELECTRICAL BATTERY CABLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519705June 13, 2013
ENGINE
AUTO START STOP FAILURE ON AUTOMATIC TRANS VEHICLE. SECOND TIME THE ENGINE HAS STALLED AND DROPPED INTO NEUTRAL IN TRAFFIC WHILE THE AUTO START STOP FEATURE IS ACTIVE. RATHER THAN STARTING BACK UP AS NORMAL THE ENGINE THROWS AN ERROR CODE AND FORCES THE DRIVER TO MANUALLY TURN THE CAR OFF AND BACK ON AGAIN. BOTH INCIDENTS WERE AT A STOP LIGHT TURNING RED TO GREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509872April 29, 2013
WHEELS, SUSPENSION
I BOUGHT MY BMW 335I XDRIVE BRAND NEW...ORDERED IN JAN 2010 AND DELIVERED ON APRIL 19, 2010. SINCE I'VE HAD THE CAR, THE FRONT PASSENGER SIDE TIRE WAS REPLACED 3 TIMES (WITHIN 20,000 MILES) BECAUSE OF POTHOLE DAMAGE TO THE SIDEWALL OF THE TIRE. ALSO, THE CAR REQUIRED REALIGNMENT. IN AUGUST 2012, I HAD ABOUT 22,000 MILES ON MY CAR AND HAD TO REPLACE ALL OF MY TIRES ( EXCEPT THE PASSENGER SIDE LEFT FRONT, SINCE THAT WAS THE TIRE THAT WAS ALREADY REPLACED 3 TIMES PRIOR TO HAVING 22,000 MILES ON MY CAR) BECAUSE THEY WERE WORN OUT. THE BRIDGESTONE RUN-FLATS ARE EXPENSIVE FOR MY BMW. THE COST TO REPLACE ONE FRONT TIRE WAS $430. LUCKILY, I HAD PURCHASED THE TIRE WARRANTY WHEN I BOUGHT MY BMW. THE WARRANTY WAS $1,000. I FEEL I AM BEING RIPPED OFF THOUGH. WHY, AFTER SPENDING $60,000 ON A NEW BMW SHOULD I HAVE TO SPEND ALMOST $3,000 ON TIRES IN LESS THAN 3-YEARS OF OWNERSHIP WHICH INCLUDES THE $1,000 FOR TIRE/WHEEL INSURANCE. I HAVE HAD AT LEAST 12 DIFFERENT MAKES AND MODELS OF CARS SINCE I'VE HAD MY LICENSE AND I HAVE NEVER SPENT AS MUCH MONEY ON TIRES FOR ONE CAR AS I HAVE FOR MY BMW. I WOULD LIKE TO SEE A CLASS ACTION LAWSUIT AGAINST BMW AND THE TIRE MANUFACTURES FOR PRODUCING AND SELLING A PRODUCT THAT WAS INTENTIONALLY DESIGNED TO FRAUD THE CONSUMER. THEY KNOWINGLY PRODUCED AND SOLD A TIRE THAT HAD A SHORT LIFE-SPAN, HIGHLY SUSCEPTIBLE TO DAMAGE FROM A TYPICAL POTHOLE, AND EXPENSIVE TO REPLACE. THEY ALSO OFFERED THE MOST EXPENSIVE TIRE WARRANTY IN THE INDUSTRY...THE COST OF THE WARRANTY INDICATES THAT THEY KNEW THESE TIRES WOULD BE REPLACED OFTEN. I WILL ALSO CONTACT THE FTC AND BBB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 335xi