BMW 335xi Complaints

154 consumer complaints on file.

#10882403July 4, 2016
AIR BAGS
TAKATA RECALL-RECALL CAMPAIGN NO. 16V-071: DRIVER'S FRONT AIR BAG MODULE I WAS RECENTLY SOLD A VEHICLE THAT HAS THIS RECALLED PART AND WAS NOT MADE AWARE OF THE RECALL UNTIL THE DAY I WENT TO PICK UP MY VEHICLE. I WAS THEN TOLD I COULDNT TAKE THE CAR HOME AND ALSO I WAS NOT PROVIDED A LOANER VEHICLE WHICH BY WHAT I READ ON THE BMW USA WEBSITE SHOULD HAVE BEEN MADE AVAILABLE TO ME. ALSO AFTER DOING RESEARCH I FOUND OUT THAT THIS VEHICLE SHOULD NOT EVEN HAVE BEEN MADE AVAILABLE FOR SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875604June 21, 2016
ELECTRICAL SYSTEM
MY FAMILY TOOK HE CAR TO THE GROCERY STORE AND WHEN THEY ATTEMPTED TO EXIT THE CAR, THE DRIVERS DOOR WOULDN'T OPEN. I EVENTUALLY DISCOVERED THAT FUSE #73 FAILED CAUSING THE DOORS TO LOCK THE PASSENGERS INSIDE THE CAR. INITIALLY IT WAS JUST THE DRIVERS DOOR, BUT AS I WAS PRESSING THE DOOR LOCK BUTTONS ON THE KEY AND THE CENTRAL LOCKING BUTTON ALL DOOR WERE EVENTUALLY AFFECTED. I SEE THIS AS A SAFETY HAZARD SINCE PASSENGERS COULD BE TRAPPED IN THE VEHICLE IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862455May 2, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 335XI. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE HAD AN ABNORMAL ODOR ON THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861294April 25, 2016
ENGINE, FUEL/PROPULSION SYSTEM
CAR RANDOMLY LOST POWER AND WENT INTO LIMP MODE. HEAVY STUTTERING WITH CHECK ENGINE LIGHT. OCCURRED WHILE MERGING ON THE HIGHWAY AND RESULTED IN NEAR COLLISION. CAR HAD 75K MILES AT THE TIME, NOW HAS 76K. CAR DRIVES FINE, BUT WHEN PRESSING ACCELERATOR PASSED 50% CAR BEGINS TO STUTTER AND GO INTO LIMP MODE. NO CHECK ENGINE LIGHT OR ISSUES UNTIL THIS HAPPENS. CHECK ENGINE CODES READ, MULTIPLE CYLINDER MISFIRE. ALL SYMPTOMS POINT TO HPFP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854677April 10, 2016
SEATS
WHEN USING THE HEATED SEATS. DRIVERS SIDE WILL GET SO HOT IT BURNS YOUR SKIN. PASSENGER SEAT DOESN'T HEAT UP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10854109April 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851461March 24, 2016
SERVICE BRAKES
SOMETIMES "DEPEND ON THE SPEED" WHEN I PRESS THE BRAKE, THE VEHICLE ACCELERATE FIRST SEVERAL SECONDS AND THEN SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811186December 18, 2015
ENGINE
FUEL SUPPLY MODULE (FUEL PUMP) FAILED IN MY 2014 BMW 335I XDRIVE. MY WIFE WAS DRIVING TO WORK WHEN ENGINE COMPLETELY QUIT. CAR STOPPED IN THE LEFT LANE DUE TO THE STALLED ENGINE. SHE WAS LUCKY THAT POLICE OFFICER WAS ABLE TO STOP TRAFFIC AND PUSH THE CAR TO THE SHOULDER. CAR WAS TOWED TO BMW DEALER. DEALER REPLACED FUEL SUPPLY MODULE UNDER WARRANTY. REPRESENTATIVE MENTIONED THAT THERE'S NO OPEN RECALLS FOR MY CAR'S VIN. I ATTACHED A PICTURE OF REPAIR INVOICE THAT LISTS VIN AND PART NUMBER OF THE FAILED FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806731November 25, 2015
VEHICLE SPEED CONTROL
DRIVING ALONG AND CAR LOST ACCELERATION FOR UNKNOWN REASON. THIS HAS HAPPENED TWICE. FIRST INCIDENT, THE DEALER REPLACED THE FUEL PUMP IN THE TANK. SECOND INCIDENT, CANNOT REPLICATE THE ISSUE AND I AM REFUSING TO ACCEPT THE CAR AS CONCERNED FOR MY SAFETY. INSTRUCTED DEALER TO DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794783November 19, 2015
ENGINE
VEHICLE IN STRAIGHT, FORWARD MOTION AT HIGHWAY SPEED (APPROX. 60MPH) AND ENGINE POWER IS REDUCED DRAMATICALLY. REACHING A SAFE RESTING AREA POSED SIGNIFICANT RISK DUE TO LACK OF WARNING OR DESCRIPTIVE VEHICLE FAULT. SMOKE AND/OR STEAM EMITTING FROM ENGINE COMPARTMENT. CAUSE APPEARS TO BE FAULTY ELECTRIC WATER PUMP AT 56,000 MILES/5 YEARS IN SERVICE. SECOND OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787749November 2, 2015
SERVICE BRAKES
CAR PULLS VIOLENTLY TO THE RIGHT UNDER *INITIAL WET BRAKING*, AT ALL SPEEDS. SUBSEQUENT BRAKING TRACKS STRAIGHT AHEAD, UNTIL BRAKES GET WET AGAIN. NO STANDING WATER, NO TIRE TREAD OR INFLATION ISSUES, NO ALIGNMENT ISSUES. THIS PROBLEM IS APPARENTLY WELL-KNOWN IN THE INTERNET FORUMS, AND HAS BEEN FOR SEVERAL YEARS, YET BMW HAS NEITHER ACKNOWLEDGED THE PROBLEM, OR MADE A FIX AVAILABLE. THIS IS A POTENTIALLY DEADLY PROBLEM, RESULTING IN UNPREDICTABLE BEHAVIOR AT THE WORST-POSSIBLE MOMENT. *CONTACT ME FOR MORE INFORMATION!* PROBLEM HAS BEEN OBSERVED SIGN DAY ONE WITH THIS CAR -- BUT ONLY IN WET WEATHER (SO, IT SURFACED AGAIN LAST NIGHT, DURING THE FIRST RAINSTORM OF THE SEASON).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785959October 26, 2015
ENGINE
COOLANT / WATER PUMP HAS FAILED AT 57,000 MILES. THE PUMP SEIZED, WHICH CAUSED THE ENGINE TO OVERHEAT AND SHUT OFF AT HIGHWAY SPEEDS. A WATER PUMP SHOULD NOT FAIL AT SUCH AN EARLY AGE. INTERNET SEARCHES INDICATE THIS IS A COMMON PROBLEM ON 3-SERIES (EXTREMELY EARLY FAILURE OF THE WATER PUMP). THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778322September 29, 2015
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
IN THE SHORT PERIOD OF TIME I'VE OWNED MY 2011 335XI, I HAVE HAD TO -HAVE THE TIRE PRESSURE MONITOR RESET TO FACTORY SETTINGS BECAUSE IT KEPT COMING ON EVEN THOUGH MY TIRES WERE FINE. DISCONCERTING AT BEST WHEN YOU'RE A SINGLE WOMAN COMMUTING AT HIGH SPEEDS EVERY DAY ON A TURNPIKE IN TRAFFIC. -CONTINUALLY REPLACE BURNED OUT DAYTIME RUNNING OR REAR BRAKE BULBS -DEAL WITH AN ONGOING SURGE OR LURCHING WHEN I START FROM A STOP, WORSE WHEN THE A/C IS ON, THAT REPAIR SHOPS STILL CAN'T PINPOINT -REPLACE THE FRONT CONTROL ARM BUSHINGS -REPLACE THE WATER PUMP AND THERMOSTAT (AND WORRY ABOUT POSSIBLE ENGINE DAMAGE FROM THE OVERHEATED ENGINE; CAR HAD TO BE TOWED ON MY WAY HOME FROM WORK) -REPLACE THE STARTER -REPLACE THE ENGINE TENSION BELT -I WILL SOON HAVE TO REPLACE LEAKING OIL FILTER HOUSING GASKET -AND I HAVE A PROBABLE RADIATOR LEAK, AS I'M REFILLING COOLANT APPROXIMATELY EVERY 4 WEEKS (TO THE POINT WHERE I KEEP A GALLON OF IT IN MY TRUNK, WITH A FUNNEL, FOR WHEN THE LIGHT COMES ON) TO DATE, IN THE TWO YEARS I'VE OWNED THIS VEHICLE (I BOUGHT IT OFF-LEASE), I'VE ALREADY SPENT ALMOST $5,000 ON WHAT SHOULD BE COMPLETELY UNNECESSARY REPAIRS FOR A HIGH-END VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763354September 13, 2015
SERVICE BRAKES
EVERY SINCE I PURCHASED THE CAR, NEW OFF THE LOT, THE BRAKES HAVE SQUEALED WHILE COMING TO A STOP OR SLOWING DOWN TO STOP. THE NOISE IS SUCH A HIGH PITCH THAT OTHER CARS LOOK AT ME LIKE NAILS ON A CHALK BOARD. I HAVE BROUGHT TO THE ATTENTION TO BMW SERVICE CENTER AT LEAST 6X WHILE THE CAR IS BEING SERVICED AND CONTACTED BMW USA, ONLY TO BE TOLD THAT IT IS NORMAL FOR THIS CAR TO MAKE THIS NOISE. THIS IS UNACCEPTABLE, AT 22,000 MILES IT IS BEYOND ACCEPTABLE. ONE SERVICE CENTER CLEANED THE BRAKES, BUT ALL WILL NOT REPLACE ANY COMPONENTS, SUCH AS ROTORS OR BRAKE PADS. I GUARANTEE THAT IF THE CAR WAS OUT OF WARRANTY, I WOULD GET THEM REPAIRED FOR A SIZABLE COST. ANOTHER SERVICE CENTER, SAID THAT IF ENOUGH CUSTOMERS PRESENT THE PROBLEM TO BMW USA THEY MAY ISSUE A SERVICE BULLETIN TO REPAIR THE PROBLEM. TO ME THAT IS AN ADMISSION IF AN ISSUE. I HAVE EXHAUSTED ALL OUTLETS AND DECIDED TO FILE A FORMAL COMPLIANT HERE WITH NO EXPECTATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761455September 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 335XI. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND REMAINED ILLUMINATED UNTIL THE VEHICLE WAS POWERED OFF. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS BROUGHT TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE VEHICLE HAVING OVER 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726188June 19, 2015
ENGINE, STEERING, SUSPENSION
TIMING BELT SHREDDED AFTER HITTING A SPEED BUMP FOR THE SECOND TIME AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726019June 18, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 335XI. WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND OIL PRESSURE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721147May 23, 2015
FUEL/PROPULSION SYSTEM
I ORDERED A BRAND NEW 2011 BMW 335I XDRIVE AND IT WAS DELIVERED ON APRIL 19, 2010. THE 2011 MODEL YEAR CAME OUT EARLY. ON FEB 20, 2012 I HAD A DIFFICULT TIME STARTING THE ENGINE AFTER SITTING OVERNIGHT...IT WOULD TAKE TOO LONG TO START, CRANKING FOR A LONG TIME. BROUGHT IT TO BMW IN WARWICK RI AND THEY RAN SHORT TESTS AND FOUND NOTHING WRONG. ANOTHER TIME I WOULD SMELL A STRONG ODOR OF GASOLINE AND I WAS NOT BY ANY GAS STATIONS OR OTHER CARS. BROUGHT IT TO THE SAME SERVICE CENTER AND THEY COULD NOT FIND ANYTHING WRONG. ANOTHER TIME MY CAR STALLED OUT UNEXPECTEDLY, BUT WAS ABLE TO START IT AGAIN. THIS WEEK ON MAY 21ST 2015 DROPPED THE CAR OFF TO HAVE ANOTHER TIRE REPLACED BECAUSE I HIT A POTHOLE (8 TIRES REPLACED IN 34,500 FILES, 4 REPLACEMENT TIRES DUE TO POTHOLES). I ALSO COMPLAINED ABOUT THE CAR TAKING TOO LONG TO CRANK OVER 1ST TIME IN THE MORNING. THEY KEPT THE CAR OVERNIGHT AND THEIR TECHNICIAN HAD THE SAME STARTING PROBLEM THAT I EXPERIENCED AND THEY RAN A DIAGNOSTIC. THEY SAID THE HIGH PRESSURE FUEL PUMP AND THE FUEL RAIL PRESSURE SENSOR HAD TO BE REPLACED. THE SERVICE ADVISOR SAID IT WAS A TWO-PART REPAIR. HE SAID BMW WOULD COVER THE $885 HIGH PRESSURE FUEL PUMP BUT I WOULD HAVE TO PAY FOR THE FUEL RAIL PRESSURE SENSOR WHICH WAS $391. IF THIS TAKES TWO PARTS TO REPAIR, THEN WHY ISN'T BMW PAYING FOR BOTH PARTS? I CALLED BMW HEADQUARTERS IN WOODCLIFF LAKE NJ FOR A RESOLUTION BUT I WAS TOLD I WOULD HAVE TWO WAIT UP TO 5 BUSINESS DAYS FOR AN ANSWER. I FOUND MANY BMW BLOGS ONLINE COMPLAINING ABOUT HIGH PRESSURE FUEL PUMP FAILURES AND REPEATED FAILURES AFTER THE HIGH PRESSURE FUEL PUMP WAS REPLACED. MY CAR HAS LESS THEN 35,000 MILES ON IT. THE 2011 BMW 335I XDRIVE WITH THE N55 ENGINE SHOULD BE INCLUDED IN THE PREVIOUS RECALL SINCE THEY USE THE SAME HIGH PRESSURE FUEL PUMP AS PREVIOUS YEAR MODELS THAT WERE RECALLED AND BMW SHOULD PAY FOR THE FULL REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695502March 19, 2015
FUEL/PROPULSION SYSTEM
CAR TAKEN TO DEALER FOR ROUGH IDLE AND POOR PERFORMANCE. TOLD THAT ISSUE WAS WITH FUEL COILS. PAPERWORK STATES THAT COILS NEED TO BE REPLACED. DEFERRED AS ONE OF THE COULD HAD ALREADY BEEN REPLACED. ON WAY HOME CAR BEGAN TO EMIT WHITE SMOKE. CAR UNABLE TO ACCELERATE. HIGH PRESSURE FUEL PUMP ALREADY REPLACED. HIGH RISK FOR ACCIDENT FOR ULTIMATELY TURNED OUT TO BE 5 FAILED FUEL INJECTORS. BMW KNOWS ABOUT THIS ISSUE BUT WILL NOT ADDRESS FOR RECALL. THIS IS NOT AN UNCOMMON OCCURRENCE PER MULTIPLE WEB SEARCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693912March 12, 2015
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2014 BMW 335XI. THE CONTACT STATED THAT THERE WAS A LEAK IN THE ROOF OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RUBBLE DRAINAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 335xi