BMW 328i Complaints

2,583 consumer complaints on file.

#11082130March 30, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR WAS DETECTED IN THE VEHICLE BUT WAS UNABLE TO DETERMINE THE SOURCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED MONTHS LATER, RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM), CONTACTED THE MANUFACTURER TO NOTIFY OF THE FAILURE AND INQUIRY OF WHEN THE REMEDY PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082171March 30, 2018
AIR BAGS
I HAVE AN AIRBAG DEPLOYMENT ISSUE. COMMONLY DEFINED AS A 93A8 - CODE BY BMW. THIS CAUSES THE DRIVERS SIDE AIRBAG TO GET DEACTIVATED DUE TO AN ISSUE WITH THE TRIGGERING CIRCUIT FROM THE AIRBAG. THIS IS A CHRONIC BMW PROBLEM, WITH MULTIPLE REPORTS FROM THE CONSUMER FOR THE SAME ISSUE. (I'VE ATTACHED FORUM REPORTS) I HAVE A CAR, THAT CANNOT BE DRIVEN AS THE DRIVERS SIDE AIRBAG IS COMPLETELY DEACTIVATED INDICATING A FAULT IN THE CIRCUIT. BMW IS NOT TAKING RESPONSIBILITY AND IS INDICATING, I WOULD HAVE TO BRING THE CAR IN TO PAY FOR DIAGNOSTIC FEES AND REPLACEMENT OF AIRBAG MODULE/HARNESS & AIRBAGS. THIS IS A BIG SAFETY ISSUE WITH A FAILING TRIGGERING CIRCUIT DURING GENERAL DRIVE. MANY CONSUMERS HAVE REPORTED ON THE SAME ISSUE AND THIS CAUSES THE AIRBAG TO NOT DEPLOY DURING AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081957March 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I BEGAN EXPERIENCING TROUBLE WITH MY 2009 BMW 328I SEDAN AS EARLY AS JANUARY 2017. THE AIR CONDITIONER WOULD SOMETIMES GO ON AND AT OTHER TIMES IT WOULDN'T GO OFF .I WAS EXPERIENCING THE SAME PROBLEMS WITH THE HEATER. SHORTLY AFTER MY CAR BEGAN TO OVERHEAT AND STALL OUT.IT WOULD HOLD BACK UNTIL I WAS IN 4TH GEAR, IF I EVEN MADE IT THAT FAR BEFORE DYING OUT. IT BEGAN TO SOUND LIKE A OLD VW. L REACHED OUT TO MY LOCAL BMW SERVICE DEPT. FOR REPAIRS. I WAS TOLD THAT THE PROBLEMS MY VEHICLE WAS HAVING,.WAS NOT UNDER RECALL BY BMW AT THAT TIME. AND THAT ANY REPAIRS DONE TO MY VEHICLE WOULD HAVE TO COME OUT OF POCKET. AT THE TIME IT WASN'T AN OPTION. I HAD THE REPAIRS DONE AT A LOCAL INDEPENDENT AUTO REPAIR SHOP.11 MONTHS LATER I BEGAN EXPERIENCING THE EXACT SAME PROBLEMS ALL OVER AGAIN. SINCE FEBRUARY 2018 I HAVE BEEN REACHING OUT FOR ASSISTANCE TO REPAIR MY VEHICLE DEFECTS WHICH ARE NOW UNDER RECALL BY BMW , WITH NO SUCCESS. I'VE ATTACHED AN OUTLINED HISTORY OF MY CONTACT WITH BMW CUSTOMER RELATIONS.MY VEHICLE REMAINS STATIONARY AT MY PLACE OF RESIDENCES, AWAITING A PHONE APPROVAL BY BMW CUSTOMER RELATIONS TO BMW ROADSIDE ASSISTANCE.FOR TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082021March 29, 2018
AIR BAGS, ENGINE, UNKNOWN OR OTHER
WHILE LOOKING UP THE RECALL FOR THE TAKATA RECALL, I NOTICED THERE WAS AN OPEN RECALL ON MY CAR FOR THE VANOS HOUSING BOLTS, I HAD NOT RECEIVED A NOTICE IN THE MAIL EVEN THOUGH I HAD UPDATED MY ACCOUNT WITH BMW AT FIRST NOTICE OF THE TANAKA RECALL. I HAD MY CAR SERVICED FOR THE VANO HOUSING REPAIR WHICH THEY REMOVED THE VALVE COVER TO INSPECT THE BOLTS AND FOUND A BROKEN BOLT ON THE VANOS HOUSING AND REPLACED THE EXHAUST, REMOVED AND INSPECTED THE OIL PAN TO REMOVE THE FRAGMENTS. I PAID FOR AN OIL CHANGE THAT DAY. LESS THAN 7300 MILES AND 2 QUARTS OF OIL LATER I WAS EXPERIENCING AN OIL LEAK THAT WAS CAUSED BY AN IMPROPERLY SEATED VALVE COVER NOT SEATING TO THE CYLINDER HEAD. THEY OFFERED TO REPAIR A BROKEN CYLINDER HEAD BOLT FOR $500 I DECLINED AS MY MECHANIC SAID IT DIDN'T MAKE SENSE AND THEY SHOULD REPAIR A BOLT IF THEY ARE ALREADY IN THERE. I'D ALSO LIKE TO NOTE THAT THE RECALL LISTED THE REPAIR WAS TO TAKE 4 HOURS BUT THEY HAD MY CAR 3 DAYS. NO LOANER WAS GIVEN UNTIL THE END OF THE 2ND DAY. THEY ARE NOW REFUSING TO REIMBURSE ME FOR THE VALVE COVER $1000 REPAIR. I NOTICED ONLINE THAT SEVERAL DEALERS REPLACED THE VALVE COVER AS A PART OF THIS SERVICE TO AVOID THIS PROBLEM, THOUGH BERT SMITH BMW ST. PETERSBURG, FL DID NOT. I ALSO HAVE 2 OTHER OPEN RECALLS ON MY CAR THAT HAVE BEEN LISTED AS A REMEDY NOT AVAILABLE SINCE DECEMBER 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082077March 29, 2018
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY SUNROOF SHATTERED WHILE DRIVING ON THE INTERSTATE TO WORK WHICH CAUSED A LOUD NOISE AND SHARDS OF GLASS TO ENTER MY CAR. I DID NOT SEE ANYTHING THAT WOULD HAVE HIT THE SUNROOF TO CAUSE IT TO SHATTER. I HAVE SEEN OTHER COMPLAINTS ABOUT EXPLODING SUNROOFS AND I WANTED TO SHARE MY STORY AS WELL. FORTUNATELY MY SON WAS NOT IN MY CAR OR HE WOULD HAVE LIKELY HAD GLASS HIT HIM SINCE MOST OF WHAT ENTERED THE CAR LANDED IN THE BACKSEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082079March 29, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V600000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN OCTOBER OF 2017. THE DEALER (CENTER BMW, 5201 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081755March 28, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS CAR HAS HAD 2 OPEN RECALLS SINCE OCTOBER 2017: NHTSA RECALL NUMBER 17V676 AND NHTSA RECALL NUMBER 17V683. BOTH OF THESE RECALLS INVOLVE THE POSSIBILITY OF SHORT-CIRCUITING WIRES, MELTING AND POSSIBILITY OF FIRE. I CAN'T BELIEVE THAT BMW HASN'T COME UP WITH A SOLUTION FOR THESE ISSUES IN 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081766March 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. AFTER TURNING OFF THE ENGINE, SMOKE CONTINUED TO STREAM FROM THE ENGINE COMPARTMENT FOR MORE THAN THREE HOURS. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. UPON INSPECTION, IT WAS DISCOVERED THAT ANTIFREEZE LEAKED FROM A HOSE ATTACHED TO THE RADIATOR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (GLOBAL BMW IN ATLANTA, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11081604March 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY VEHICLE HAS 2 ACTIVE RECALLS (CAMPAIGN #17V-676 AND 17V-683) BOTH OF WHICH AFFECT THE MOTOR AND CAN RESULT IN FIRE TO THE VEHICLE. WE HAVE ALREADY EXPERIENCED MELTING PARTS MAKING THE VEHICLE INOPERABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081272March 26, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF DEVON, PENNSYLVANIA WAS MADE AWARE THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081009March 23, 2018
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF SPRINGFIELD IN SPRINGFIELD, NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081050March 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD BECAME FOGGY AND A BURNING ODOR EMITTED THROUGH THE VENTS IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED RALLYE BMW ((516) 393-0000 1 BUSH HOLLOW RD, WESTBURY, NY 11590) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11081067March 23, 2018
ELECTRICAL SYSTEM
BMW RECALL. MY CAR WAS IN THE PARKING LOT OF MY EMPLOYMENT. I WENT OUT TO MY CAR - THE ENTIRE INSIDE OF THE CAR WAS FILLED WITH SMOKE AND SOOT. THE PASSENGER SIDE DASHBOARD, UNDER THE GLOVE BOX AND THE GLOVE BOX HAD MELTED ONTO THE FLOOR BOARD. ALSO BURNING THE CARPET AND PASSENGER DOOR PANEL. I CALLED BMW OF AMERICAN ON WED. 3/21/18 AND FILED A FORM REGARDING THE RECALL AND WHAT TO DO. THEY STATED SOMEONE WOULD CONTACT ME BETWEEN 24 AND 48 HOURS - IT IS 3/23/18 AND NO ONE HAS CONTACTED ME. I CALLED THE 800-831-1117 BMW CUSTOMER SERVICE NUMBER AND WAS ON HOLDING WAITING FOR SOMEONE TO PICK UP THE PHONE FOR 63 MINUTES. I DO NOT KNOW WHAT TO DO BUT I NEED YOUR HELP PLEASE. - (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11080408March 21, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080676March 21, 2018
EXTERIOR LIGHTING
I AM EXPERIENCING THE SAME EXACT PROBLEM LISTED IN NHTSA CAMPAIGN NUMBER 15V520000. I HAVE CONTACTED BOTH BMW AND NHTSA ABOUT IT BUT TTGHEY HAVE SAID MYVIN IS NOT ASSOCIATED WITH THAT PROBLEM. I HAVE SET AN APPOINTMENT WITH BMW BUT WILL HAVE TO PAY FOR THE REPAIR BECAUSE MY VIN IS NOT ASSOCIATED WITH THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080237March 19, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF BAYSIDE (247-21 NORTHERN BLVD, DOUGLASTON, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080250March 19, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2009 BMW 328I. SHORTLY AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT WAS INFORMED THAT A FIRE STARTED UNDER THE HOOD. THE FLAMES ENTERED THE VEHICLE AND CAUSED CATASTROPHIC DAMAGE. A FIRE INSPECTOR EXTINGUISHED THE FLAMES AND DETERMINED THAT THERE WAS AN ELECTRICAL FAILURE THAT CAUSED THE FIRE, WHICH ORIGINATED ON THE DRIVER'S SIDE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE DEALER (BMW OF BLOOMFIELD, 425 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (973) 233-5147) SERVICED THE VEHICLE IN JANUARY OF 2018 AND MADE NO MENTION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE RECALLS WERE ASSOCIATED WITH THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11080289March 19, 2018
STRUCTURE:BODY
IF DOORS ARE LOCKED. SPORADICALLY IT IS NOT POSSIBLE TO UNLOCK AND OPEN THE DRIVER OR PASSENGER'S FRONT DOOR FROM THE INSIDE USING DOOR HANDLE. IT IS POSSIBLE TO OPEN DOORS IF UNLOCKED WITH "DOOR UNLOCK". THIS IS A POTENTIAL SAFETY HAZARD AS IN THE EVENT OF CRASH IT WOULDN'T BE POSSIBLE TO LEAVE THE CAR IF ELECTRICAL POWER IS LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079777March 16, 2018
ENGINE
WE ARE WAITING FOR BMW TO GET THE PARTS TO FIX THE RECALL ANNOUNCED IN OCTOBER OF 2017. TODAY AFTER CALLING BMW CUSTOMER RELATIONS A REPRESENTATIVE NAMED NICK, #6971, SAID THAT PARTS MIGHT BE AVAILABLE EARLY SUMMER. MIND YOU IN DECEMBER THEY SAID NEXT MONTH. GIVE US ALL A BREAK. CAL THEM AND TELL THEM TO GET IT IN GEAR AS THE RECALL CLEARLY STATES THE CARS MY GO ON FIRE. THEY ARE WORKING US ALL OVER. YOU NEED TO CALL THEIR EXECUTIVE TEAM AND TELL THEM IT NEEDS TO BE DONE ASAP. PLEASE TAKE SOME ACTION ON THIS IRRESPONSIBLE CAR COMPANY. AT LEAST CALL THEM!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985209March 16, 2018
AIR BAGS
2010 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT REGISTERED IN AN APPROPRIATE TIME FRAME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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