BMW 328i Complaints

2,583 consumer complaints on file.

#11097013May 21, 2018
ENGINE, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ATLANTIC CITY AT 609-568-9200 (6037 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096312May 21, 2018
ENGINE
2007 328 I. CONSUMER WRITES IN REGARDS TO VALVE HEATER SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096816May 19, 2018
UNKNOWN OR OTHER
TWO RECALLS FROM OCT 2017 HAVE NOT BEEN REMEDIED YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096731May 18, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL LETTER FROM BMW IN NOVEMBER OF 2017 FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED CLASSIC BMW (2571 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094, (440) 585-9990) SIX MONTHS AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094121May 16, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF NORTH HAVEN (610 WASHINGTON AVE, NORTH HAVEN, CT 06473) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094137May 16, 2018
AIR BAGS
TAKATA RECALL ISSUE HAS NOT BEEN RESOLVED FROM DEALSHIP. CONTACT DEALERSHIP TO FOLLOW UP WHEN REPAIR CAN BE MADE AND ALWAYS BEING INFORMED OF PARTS BACKED ORDERED AND WAS TOLD THEY WILL CONTACT ME WHEN THEY RECEIVE PARTS. NEVER ONCE HEARD BACK AND I WOULD CALL BACK AGAIN FOR FOLLOW UP AND KEEP GETTING TOLD THE SAME THING, PARTS BACK ORDERED AND THEY WILL GET PARTS WITHIN A WEEK AND WILL CONTACT ME WHEN THEY GET THE PARTS. BEING TOLD THE SAME ISSUE OVER AND OVER AGAIN EVERY TIME I CONTACT TO SCHEDULE REPAIR ON THIS RECALL. AND NEVER WILL I GET A FOLLOWUP NOTICE AND HAVE BEEN THIS WAY FOR NEARLY A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093842May 15, 2018
FUEL/PROPULSION SYSTEM
WHILE PROCEEDING AT 50 MPH ON HEAVILY-TRAVELED 2-LANE COUNTRY ROAD, THE ENGINE CUT OUT LEAVING THE CAR WITH NO PROPULSION. I WAS ABLE TO COAST TO THE DRIVEWAY OF A LOCAL FARM AND COME TO A STOP SAFELY OFF THE ROAD. MY REPEATED ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE BMW DEALERSHIP. THE DEALER SUBSEQUENTLY INFORMED ME THAT THE FUEL PUMP HAD FAILED (REPAIR WORK WAS UNDER WARRANTY). NOTE: I PURCHASED THIS CAR NEW IN 2014. AFTER THIS INCIDENT, I PERFORMED A GOOGLE SEARCH AND FOUND THAT MY YEAR/MODEL BMW HAD BEEN RECALLED FOR A FUEL PUMP ISSUE [NHTSA CAMPAIGN 15V189000]. I NEVER RECEIVED THAT RECALL NOTICE AND TO THE BEST OF MY KNOWLEDGE, AM NOT AWARE THAT THE REQUIRED WORK WAS EVER DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094016May 15, 2018
ELECTRICAL SYSTEM
BMW RECALL CAMPAIGN NOS.17V-683 (PCV VALVE HEATER) AND 17V-676 (BLOWER MOTOR WIRING) WERE ISSUED IN NOVEMBER 2017 AND TO DATE REPLACEMENT PARTS ARE NOT AVAILABLE. WHAT IS THE HOLDUP? LUCKILY, I HAVE NOT YET HAD ANY PROBLEM BUT, AS NOTED IN THE RECALLS, FAILURE OF EITHER OF THESE SYSTEMS COULD LEAD TO A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094053May 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
OVERHEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093496May 12, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR LEFT BRAKE LIGHT AND TURN SIGNAL STOPPED WORKING. I HAVE CHECKED AND FOUND OUT THAT THE GROUND WIRE ON THE CONNECTOR HAS OVER HEATED AND BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093398May 11, 2018
SEAT BELTS
DRIVERS SEAT BELT BUTTON WILL NOT RESET. SEAT BELT WILL NOT ENGAGE AS RELEASE BUTTON REMAINS MASHED IN AND WILL NOT LOCK. CAR DINGS THAT DRIVER IS DRIVING WITHOUT A SEAT BELT TO ALERT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092878May 10, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AC STOPPED BLOWING COOL AIR AND BLOWS OUT HOT AIR EVEN AT THE LOWEST TEMPERATURE. ALSO A BURNING SMELL IS NOTICEABLE WHEN GETTING INTO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093196May 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE CONTACT WAS ATTEMPTING TO START THE VEHICLE, IT LOST ALL ELECTRICAL POWER. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (HENDRICK BMW NORTH LAKE, 10720 NORTH LAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269). THE DEALER DIAGNOSED THAT THE DISTRIBUTION BOX HAD OVERHEATED AND MELTED, WHICH WOULD BE AN OUT OF POCKET EXPENSE FOR THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT EVEN THOUGH THE VEHICLE WAS A 2007, IT WAS MANUFACTURED IN DECEMBER OF 2006. AS A RESULT, THE VEHICLE WAS NOT EILIGIBLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER CONTINUED TO STATE THAT EVEN THOUGH IT WAS TWO MONTHS OUTSIDE OF THE RECALL ELIGIBILITY DATE, THEY STILL WOULD NOT HONOR IT IF IT HAD JUST BEEN ONE DAY OUTSIDE OF THE TIMEFRAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 156,000. *TT UPDATED 11/7/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092695May 9, 2018
ELECTRICAL SYSTEM, ENGINE
REF: NHTSA RECALL NUMBER17V676 WAIT TIME FOR MANUFACTURERS REMEDY RECALL IS UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092092May 6, 2018
UNKNOWN OR OTHER
THE ROOF IS LEAKING AT THE POINT WHERE THE TOP ATTACHED TO THE WINDSHIELD ON BOTH SIDES. AFTER IT RAINS OR CAR WASHED THE WATER WILL LEAK OUT AND FALL BETWEEN THE SEAT AND THE DOOR. I'VE TAKEN IT BACK TO THE DEALER WHO SAYS THE DRAIN GETS CLOGGED BUT IT'S BE OKAY FOR A MONTH OR SO AND THE PROBLEM RETURNS. THIS HAPPENS WHEN THE CAR IS IN MOTION, YOU CAN PRESS ON THE BREAKS AND THE WATER WILL DRAIN AND THE SAME GOES FOR STEPPING ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091725May 4, 2018
STEERING
I LEFT MY CAR IN MY DRIVEWAY FOR NEARLY 2 MONTHS WITHOUT DRIVING IT OVER THE WINTER MONTHS IN NEW ENGLAND. UPON STARTING THE CAR ON NICER WEATHER, MY STEERING WHEEL WOULD NOT MOVE. I CAN DRIVE THE CAR IN A STRAIGHT DIRECTION BUT THE STEERING WHEEL JUST WOULDN'T BUDGE. HAD A BMW DEALERSHIP DIAGNOSE THE ISSUE AND FINGERS WERE POINTED AT HITTING A POTHOLE THAT CAUSED IMPACT AND THEREFORE DAMAGED 4 BOLTS HOLDING THE STEERING RACK TO THE MOTOR. HOWEVER, THEY COULD NOT FIGURE OUT HOW I WAS DRIVING IT PERFECTLY FINE BEFORE STORING IT FOR WINTER, AND HOW 3 BOLTS WAS ALREADY MISSING AND THE LAST BOLT WAS CORRODING AND EVENTUALLY FELL OFF. NICE, NOT A MECHANICAL ISSUE SO NOT BMW'S RESPONSIBILITY. THIS MEANS I WAS DRIVING THE CAR WITH 1 BOLT HOLDING THE STEERING RACK TO THE MOTOR FOR AN UNKNOWN PERIOD OF TIME. THE CAR GAVE NO WARNINGS WHATSOEVER AND I AM LUCKY THAT THE LAST AND FINAL BOLT HELD TOGETHER UNTIL THE CAR WAS NOT BEING DRIVEN. IF THE LAST BOLT GAVE UP WHEN THE VEHICLE WAS MOVING, THEN I MAY NOT HAVE BEEN SO LUCKY. WHY WOULD AN IMPACT THAT STRONG, AS DESCRIBED BY THE BMW TECHNICIAN, NOT FULLY RIP APART THE BOLTS? WHY WAS I ABLE TO DRIVE NORMALLY FOR WEEKS WITHOUT ISSUES? HOW DID IT NOT CAUSE ANY OTHER ISSUES AROUND THE WHEEL OR SUSPENSION AND ONLY 4 SECLUDED BOLTS WERE AFFECTED? WHAT WOULD HAVE HAPPENED IF ALL THE BOLTS GAVE UP WHILE THE CAR WAS BEING DRIVEN? HOW DOES A BMW CANNOT WITHSTAND NORMAL IMPACT WITH ITS FINE GERMAN ENGINEERING? FORD HAD RECENTLY RECALLED ALMOST 1 MILLION VEHICLES BECAUSE THEIR BOLTS WERE FAULTY AND WOULD CORRODE UNDER WATER/SNOW WITH SALT. TESLA DID THE SAME RECALL EARLIER THIS YEAR. PLEASE NOTE TESLA USES THE SAME MANUFACTURER FOR THESE ALUMINUM BOLTS WHICH ARE SUSCEPTIBLE TO CORROSION AS BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091963May 4, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME AND CAR STOPS RUNNING I MEAN COMPLETELY STOPS RUNNING CARS AND TRUCK SWERVING TO KEEP FROM HITTING ME STUCK IN THE MIDDLE OF THE ROAD. AS I LOOK UP INFORMATION ABOUT BMW RECALLS I FIND THAT A RECALL HAS BEEN GIVES NON SERVAL CARS LIKE MINE IN 2015 AND BMW WON'T FIX MY CAR UNLESS I PAY $1600 FOR A NEW FUEL PUMP. C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090090April 25, 2018
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2013 BMW 328I. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO SHIFT INTO NEUTRAL. ADDITIONALLY, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE NECK AND BACK, A HEAD CONCUSSION, RUPTURED BLOOD VESSELS, AND A FACE CONTUSION THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WAS NO UPDATE ON THE STATUS OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11089574April 23, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR HAD BEEN PARKED IN DRIVEWAY FOR ABOUT 10 MINUTES AFTER BEING DRIVEN FOR LESS THAN A MILE. THEN IT WENT UP IN FLAMES. NOT TOTALLY SURE WHAT CAUSED THIS, BUT I SEE THAT THERE ARE TWO SAFETY RECALLS/ALERTS POSTED IN OCT 2010 THAT COULD RESULT IN THIS. WE WERE NEVER NOTIFIED. THIS CAR WAS VERY WELL MAINTAINED AND WE CERTAINLY WOULD HAVE TAKEN CARE OF THE PROBLEM IF WE HAD KNOWN IT EXISTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11089614April 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NOTICE STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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