Audi A3 Complaints

905 consumer complaints on file.

#11509065February 25, 2023
TIRES
225/45zr1794w purchased at discount tire. TPMS system failed after tire installation. I told the technician and he reset the system. Five miles later TPMS indicator came on. Malfunction TPMS. I monitor the tire pressure periodically and the tires seemed fine. While driving on Florida 528 to the airport i heard a rumbling and pulled over immediately. The tire sidewall was cut almost all the way around the tire. I assume from low pressure or tire malfunction. The tire is only a few months old. I am going to visit discount tire today and see what they say/do. I commute 150 miles a day at highway speeds. Fortunately I was able to pull over and not damage my rim. I removed the tire and put the spare on. I was flying to Columbia south America and nearly missed my flight. I have not found any reason the tire lost air pressure. Because this tire was nearly new it should have held air. Had discount tire fully corrected the TPMS system i may have been able to save the tire and not experienced the horrid experience of changing the tire on the highway 70 mph speed limit however the actual speeds are from 80mph up. Fortunately i work for the Orlando international Airport and had a colleague park my car to avoid missing the flight. Had four road hugger ties on my Audi now 3 and a spare. I'm not sure what the outcome will be but a brand new tire should not have deflated an had discount tire performed as professional technicians i most likely would not be contacting your organization. Thank your [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508690February 23, 2023
FUEL/PROPULSION SYSTEM
Vehicle is not taking fuel, there is early stopping of the fuel nozzle and there is significant fuel spillback. Fuel would go in for 2 seconds and the fuel nozzle shuts off. I was trying to refill and then there was spillback of fuel that propelled all over my body and all over the floor of the gas station. I had taken my vehicle to a licensed repair shop who thought it might be a carbon canister which I got replaced. I tried to refuel after the maintenance and the problem persisted. My vehicle once again could not refuel, after sitting at a gas station for 10 minutes I was calling my Husband, all of the sudden what little fuel was left in the tank shot back out and spilled all over the gas station floor and side of my car. I took my car to the licensed repair facility who then called my warranty company and they had adjuster come out as the repair facility tried to refuel my car, and it would not refuel and adjuster took videos of the fuel spilling back out. The warranty would not cover my vehicle because they say it is EVAP and they found a safety recall that matches the symptoms NHTSA: 16V647 for 2015 Audi A3 Sedans. Mine is a 2015 Audi A3 Sedan but for some reason this is not covered according to my VIN #
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507697February 16, 2023
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505719February 6, 2023
STRUCTURE:BODY
As I was about to exit the alley my front bumper got hit to the road. The road was under construction and there were no signs of detour or bump. My bumper got damaged from the bottom.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502272January 17, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving on highway 59 my vehicle began to jerk. I tried to accelerate and the vehicle would ramp but not move fast. My check engine light came on as well as the error code “transmission malfunction you continue to drive until engine is off.” After getting out of Houston, Texas rush hour traffic, I had my vehicle towed to a mechanic. The mechanic ran several tests and checked the engine. Upon diagnosing the vehicle, the scan tools gave a myriad of fault code relating to electrical valve faults. All of which clear when driving the vehicle again. The mechanic informed me the transmission was not the issue but the mechatronic system had failed due to a faulty part. The mechanic said the issue could be repaired but would likely occur again as Audi as a history of faulty mechatronic systems. The mechanic called an Audi dealership who stated Audi’s mechatronic control unite has not yet resolved the root cause failure at factory level, meaning all replacements and repair kit components still have the underlying defects that will cause malfunction, usually outside the short one-year manufacturer warranty. I believe Audi manufacturer knows their cars still have a defective part hence why an extended warranty on the mechatronic system is offered. Also, Audi vehicles made in 2016 were recalled due to a defective mechatronic system. My vehicle was made in early 2017. I called the Audi dealership to make them aware of the safety and they ignored me, and tried to sell me another vehicle. This is my second safety issue with Audi vehicles, the first being an expulsion safety issue. There is no way I am purchasing another Audi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501640January 13, 2023
POWER TRAIN
The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501654January 13, 2023
ENGINE
At 100,000 miles my engine lost all compression in cylinder 4 causing the vehicle to suffer a serious lack of power and become a danger to drive. Upon further research I have found that this is not uncommon for the Audi/VW 2.0 Liter TFSI (direct injected) engines. It appears that injector issues lead to either lean or rich running conditions that essentially melt the pistons and/or rings. I did have to have the engine replaced as there was no way to reliably verify whether the engine could be re-built so another engine was sourced from a salvage yard. The entire cost for the job was roughly $9,000. Again, this appears to be more common than a person should expect for an engine with such low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497222December 13, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
The contact owns a 2009 Audi A3. The contact stated while driving approximately 20 MPH, the traction control and ABS control module warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493878November 16, 2022
FUEL/PROPULSION SYSTEM
I had a safety issue with the gas tank not accepting gas and spilling over and out. I replaced the gas tank and vapor canister, and costly labor. My car was taken to: Palm Beach Performance RO#: 11887 1761 Latham Rd West Palm Beach, FL 33409 Tel#: 561-932-8840
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493657November 15, 2022
AIR BAGS, BACK OVER PREVENTION
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Numbers: 22V652000 (Air Bags) and 22V823000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492749November 8, 2022
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492825November 8, 2022
AIR BAGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492097November 3, 2022
AIR BAGS
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V652000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491529October 30, 2022
AIR BAGS
I've been told by the dealer that a fix for the PODS system recall is still not available. This is after almost a year and a half of the issue being known. My car is now regularly illuminating the airbag light and beeping for the passenger to put the seat belt on even if no one is using the seat. This is becoming very annoying and I'm told there is no way to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490844October 25, 2022
UNKNOWN OR OTHER
As of October 25, 2022, the manufacturer (Audi) continues to not provide a solution to Recall Number 69BY / NHTSA Recall Number 21V198, stating that parts are still not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490611October 24, 2022
AIR BAGS
The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490655October 24, 2022
AIR BAGS
How is it these recalls that effect life safety systems still do not have a solution? On top of it, there have been previous recalls on the same system. How is it acceptable to allow the manufacturer to not have a solution to this for 1.5 years? Manufacturer Recall Number: 69BY NHTSA Recall Number: 21V198 What does NHTSA do to ensure these are addressed in a timely manner?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490401October 22, 2022
AIR BAGS
I have been receiving recall letters on my car for over a year now. Each time I call Audi Las Vegas, 6335 West Sahara Avenue, Las Vegas, NV, 89146 - 855 832 8796, they will schedule me an appointment then contact me to cancel stating that the manufacturer has put a hold on the parts to fix the car. This is a huge concern to me as I do not feel comfortable driving my car. This is unacceptable that I have to drive the car and I do not feel safe. Where else can I get the car fixed. The recall has been in effect since March 22 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490267October 21, 2022
AIR BAGS
I have been trying to get this recall fixed since December 2019. This recall are pods needed to be replaced on the passenger seat. As of today, October 21, 2022, my passenger airbag is off at all times and is unable to provide safety for my passenger. This is due to the recall. I have contacted Audi multiple times and they are unable to help. I have documentation proof for everything. This is a safety hazard for my passenger. I am too afraid to drive my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490229October 20, 2022
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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