Audi A3 Complaints

905 consumer complaints on file.

#11489801October 18, 2022
AIR BAGS
the light on the passenger side airbag is on all the time and a letter explaining my car had a recall to fix the issue was received back in 2020. I've been informed and also researched myself that the passenger side should not be used due to the airbag malfunctioning and being dangerous and possibly fatal. For those reasons I don't have anyone sitting in that sear and actually I don't feels safe having anyone in the back of the car. The dealerships say they do not have the parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489559October 17, 2022
STEERING
The contact owns a 2015 Audi A3. The contact stated while reversing out his driveway, the steering wheel firm and hard to turn. The contact noticed that an unknown warning light was illuminated. Additionally, there was a message stating “Do not Drive”. The vehicle was taken to the dealer and the battery was replaced; however, the failure persisted. The contact was also informed that the steering wheel assembly needed to be replaced. The manufacturer was not contacted. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489629October 17, 2022
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489321October 14, 2022
AIR BAGS
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The contact then stated that the passenger restraint disabled message appeared on the instrument panel making a continuous loud sound. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488888October 12, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
2017 Audi A3 Etron Sportsback- Engine light turned on at 50k, when scanned for errors no codes. Then around 55k miles started to stall when slowing down or at a full stop. The car must be turned off then immediately go into drive. Felt very dangerous when driving in high traffic areas and areas with many stop lights/signs. Car error say Transmission Malfunction first then says something about Limited Power. We had changed ATF and filter, still had issues. Then it started to not allow to go into reverse. Issues were intermittently happening then became more constant. Finally towed to Audi dealer they are not 100% but they say a new transmission is needed. After seeing complaints of similar situation I think this should be a recall on the transmission for these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489031October 12, 2022
UNKNOWN OR OTHER
My 2015 Audi A3 has a recall since first part of 2021 for passenger air bag sensor. We have tried several times to get this recall fixed and every time we call the dealership they don’t have the parts. This has gone on for about a year and a half now. I would hate to see this turn into a very large lawsuit because Audi doesn’t know how to get the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488759October 11, 2022
AIR BAGS
There’s an open recall since march/2021 and Audi refuses to fix it, Since it relates to the airbag systems it’s really dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488473October 8, 2022
UNKNOWN OR OTHER
Dealer (Audi of Palo Alto) has failed to notify us of this safety recall or make arrangements to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487560October 2, 2022
AIR BAGS, ELECTRICAL SYSTEM
Passenger air bag light intermittently comes on after starts. Car has been showing exact symptoms from the PODS recall since I bought it in May, and I’ve tried to have this fixed by 3 separate Audi dealerships, and none of them have been able to fix it. At this point, this recall has now been active for over a year and a half, and I think it is absolutely ridiculous to have a non-functioning passenger seat in a “practical” hatchback. Thus, at this point, I would like to escalate this further and potentially fight for a buyback, as this is a recall that both devalues the car AND puts my passenger (and potentially myself, as this one fault has most likely disabled the entire SRS; granted I don’t want to find out for myself) at risk. The “no-passenger” fix would have worked for 30-ish days while Audi worked for a fix, but 1.5 years is ABSOLUTELY UNREASONABLE and totally ridiculous for a $50,000+-MSRP luxury vehicle from the Volkswagen Audi Group.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487306September 30, 2022
POWER TRAIN, STEERING, ENGINE
Consumer bought this car at 30,040 miles. The car currently sits with 89,000 miles. I have had 18 recommended service visits totaling $19,240 and then on July 15, 2022 with no pre indicators or warnings the engine dies after a 95k full multipoint inspection that consumer had 3 weeks prior. The car has an impeccable Maintenace record. I did everything the dealer told me; and I still almost died on the 101 fwy going 70 mph on a conference call; the flashers didnt even work; the car dead and came to a hard halt and trucks were screeching around me with smoke coming from their tires because of the extreme hard stop and slamming on breaks, i was screaming for my life praying no one would slam into me. Metro who roams the fwy saved my life; without him i would be dead because of AUDI's HORRIBLY MANUFATCTURED VEHICLE. It seems as though the dealer purposefully sabotages my car as a woman; i have no alternative but to fix it and now they want $27,000 MORE for a new engine AND starter. so, in total; to drive 57,000 miles I've paid $37,000 cash for the car (I own the title)/ plus $19,240 in maintenance /repairs and now they want another 27,000 for the engine. i have no more money to give them. i recently returned my 3rd rental vehicle and i am out of funds on transportation. Ayudame ! How is this ethical? Song and Beverly consumer warranty act sect 1793.2.(d) & (g). California Health and Safety Codes 43204-43205.5. Audis Emission standards. California Code of regulations sect 3396.1-3399.6. Cal Code Regs. tit.16 / 3396.1. Thank you for reading this. ps. i have every receipt and document; so if you need anything further i am so organized it's ridiculous; please don't hesitate to ask.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487318September 30, 2022
SEAT BELTS, AIR BAGS
The contact owns a 2022 Audi A3. The contact received notification of NHTSA Campaign Number: 22V515000 (Seat Belts) and 22V652000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the front and rear seat belts had malfunctioned. The seat belts would lock in position not enabling the passenger to release themselves from the seat belts. The seat belts sometimes fail to tighten and secure the passenger while seated. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487162September 29, 2022
FUEL/PROPULSION SYSTEM
I experienced issues putting fuel in my vehicle. The pump would shut off as if the tank were full after putting only a few dollars in the tank. At one point gas backed up and spalshed onto my hand and cloths, down the side of my vehicle onto the ground. Prior to this I noticed my vehicle hesitating when accelerating at times. I took it to the Audi dealership explaining something was preventing fuel from going into the gas tank. The Audi dealership’s initial diagnosis recommendation was to replace charcoal cannister as it had gas in it. Once replaced, the technician still had issues fueling the vehicle. After a second diagnostic test they determined the Evap Cannister as well as the actual fuel tank needed to be replaced. I did take my vehicle to another establishment for a second opinion as I felt the Audi dealership did not appear to know what the exact problem was. Prior to and during the issue with my vehicle, there were no warning lamps on messages indicating any problems. There was only the slight hesitation when accelerating periodically. This occurred approximately 1 week prior to the fueling issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486315September 25, 2022
POWER TRAIN
On February 19, 2022, I drove from my home in San Francisco to the Home Depot in Colma/Daly City. This is a 7 Mile drive one way on the freeway. When I was leaving the parking lot at the Home Depot, I put the car in reverse and all of a sudden it would not move. The car stopped. I turned the ignition off. Then on. There were NO warning lights. I put the car in reverse again, and now it was bucking and stopped. It would not move. I had the car towed to my house on Saturday February 19, and again on Monday February 21 to the Audi Of San Francisco service department. The dealer told me that the problem was with the TCM (Transmission Control Module). It needed a SOFTWARE UPGRADE. Wow. This is really dangerous. Imagine if I was on the highway going 65 MPH and the TCM decided it needed a software upgrade. I am so happy I was in a parking lot. So, I always bring my car into the Audi Service department. And they NEVER upgraded the TCM software. They said it is not part of "maintenance". This is clearly Wrong! And Very dangerous. I am suprised that no on has been killed in an accident because of this. So, I paid: $250. Deductible Plus $275. Diagnostic. Plus $570. For TCM Software update ($1095. Total) Invoice/order #944256. Chris, the service advisor reported to me that Audi Of America Does NOT require or recommend Software updates to the TCM. And software updates are not part of the extended warranty. And also told me SOFTWARE is not covered under any warranty at Audi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486118September 23, 2022
AIR BAGS
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag off warning light was illuminated with a passenger seated in the passenger’s side seat. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485638September 21, 2022
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484665September 15, 2022
AIR BAGS
The contact owns a 2015 Audi A3. The contact stated that when he started his vehicle, the passenger occupant detection system and the passenger air bag off warning signs illuminated. The contact stated that both warning lights illuminated periodically when turning on the vehicle or while driving at various speeds. The contact stated that the vehicle was taken to a local dealer for an unknown recall repair however, the contact was not aware of the failure diagnosis or what was repaired. The vehicle was repaired; however, the failure reoccurred. The contact then stated that the passenger occupant detection system and the passenger air bag off warning signs illuminated frequently while starting the vehicle or while driving at various speeds. The vehicle was taken back to the local dealer and they informed the contact that the diagnosis was that the PODS sensor mat needed replacement and PODS control module required an update. The vehicle was repaired; however, the failure continued to reoccur. The contact stated the manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484392September 14, 2022
AIR BAGS
Audi Dealership is not co-operating to perform the recall issued on my vehicle, i have been trying to schedule the part replacement for more than a year now and every time they say the part is not available. i also attached my service request to Audi but after a phone call to confirm they said the part not available and they do not know when they will have the part. below is recall info: Mar 22,2021 Manufacturer Recall Number: 69BY NHTSA Recall Number: 21V198
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483625September 9, 2022
FUEL/PROPULSION SYSTEM
Was trying to fill up my car at the gas station. The car would not accept any fuel. Frustrated, I went to try another gas station. Same thing happened. Went home to check and see what the problem was and gas started spewing out of the gas tank from where you fill it up with gas. Car (to my knowledge) has never been overfilled, by me. This is apparently a problem with the 2017 VW golf's as well (which run on the same platform as my Audi A3). It is a problem that most people are saying could be the Charcoal canister prematurely dying, or a suction pump dying, which is supposed to last the lifetime of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483301September 7, 2022
AIR BAGS
I have an active recall for the passenger occupant detection system in which Audi has failed to have the available parts to repair this recall in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483114September 6, 2022
AIR BAGS
The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue on multiple occasions and each time informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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