Acura TSX Complaints

685 consumer complaints on file.

#10263185March 26, 2009
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE MAKES A PINGING, KNOCKING SOUND ABOUT 80% OF THE TIME WHEN ACCELERATING. I'VE COMPLAINED MANY MANY TIMES TO ACURA BUT THEY'RE REFUSES TO DO ANYTHING ABOUT; I DON'T KNOW WHAT THE LONG TERM RELIABILITY ISSUES ARE WITH THE VEHICLE BUT IT IS KNOWN THAT ENGINE PINGING IS DAMAGING TO THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263022March 25, 2009
SEATS
POWER DRIVER'S SEAT SHIFTS DURING HARD BREAKING/ACCELERATION. SEAT SHIFTS FORWARD AND BACK LESS THAN AN INCH. THIS CAN BE TROUBLESOME WHEN ACCELERATING AND IT CAUSES MY FOOT TO SLIP OFF OF THE CLUTCH AND JUMP SUDDENLY. COULD CAUSE ME TO INVOLUNTARILY SLAM INTO THE CAR IN FRONT OF ME. I HAVE HAD MULTIPLE DEALERS LOOK AT THIS AND THEY HAVE ALL TOLD ME IT IS BECAUSE OF THE WAY THE SEAT WAS DESIGNED AND THEY ARE UNABLE TO FIX IT. A MOVING SEAT DOES NOT FEEL SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262562March 20, 2009
STRUCTURE:FRAME AND MEMBERS
RATTLING SOUND AT THE STEERING WHEEL COLUMN/DASHBOARD AREA. I HAD MY CAR FOR ABOUT 5 MONTHS NOW AND I HAD TO BRING MY CAR BACK TO THE DEALERSHIP FOR SERVICE 4 TIMES. THE FIRST SERVICE THEY'VE SAID THAT IT WAS THE SUSPENSION, SO THEY RETIGHTENED ALL THE BOLTS IN THE SUSPENSION. THE SECOND THROUGH THE FOURTH SERVICE THEY'VE TIGHTENED THE BOLTS OF THE CENTER CONSOLE AND THE GLOVE COMPARTMENT. DURING THE FORTH SERVICE TIME THE SERVICE TECH SAID THAT THEY COULDN'T PINPOINT WHERE THE RATTLING SOUND WAS COMING FROM. AFTER DOING SOME RESEARCH I'VE NOTICED A TREND OF COMPLAINTS OF THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262569March 20, 2009
ENGINE AND ENGINE COOLING
THIS IS A 2009 ACURA TSX. WHILE DRIVING THERE IS A RATTLE-TYPE SOUND THAT COMES FROM THE ENGINE. TOOK THE CAR TO TWO ACURA DEALERS AND BOTH ACKNOWLEDGED THE SOUND, BUT DECLARED IT A "CHARACTERISTIC" OF THE CAR. HUNDREDS, IF NOT THOUSANDS OF OTHER '09 TSX OWNERS ARE EXPERIENCING THIS SAME NOISE (THERE ARE SEVERAL BLOGS ALL OVER THE INTERNET) AND WE ARE CONCERNED THAT IT MIGHT CAUSE SOME SORT OF SERIOUS DAMAGE WHILE WE ARE DRIVING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262520March 20, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2009 ACURA TSX WAS PURCHASED ON 12/29/08 IN PA. DURING THE 1ST 3 MONTHS OF PURCHASE, THE CAR HAS DEVELOPED AN ENGINE/KNOCKING NOISE WHEN DRIVING AND ACCELERATING. THE CAR HAS BEEN TAKEN TO THE DEALER A TOTAL OF 4 TIMES THUS FAR FOR INVESTIGATION. PER THE DEALER, THIS ISSUE APPEARS TO BE OCCURRING ON MANY 2009 TSX MODELS. . THE NOISE IS CONSISTENTLY PRODUCED WHILE DRIVING AND ACCELERATING, FURTHER PRONOUNCED WHILE RPMS ARE BETWEEN 2000 AND 2700, AND HAS BECOME MORE PREVALENT AS TIME GOES BY. AS INSTRUCTED, THE VEHICLE IS ONLY RUN ON PREMIUM FUEL. THE DEALER HAS BEEN ABLE TO REPLICATE THE NOISE, BUT IS UNABLE TO DETERMINE A FIX. ACCORDING TO THE TECHLINE, THE METALLIC KNOCKING/PINGING THE TSX MAKES WHILE DRIVING AND ACCELERATING IS ?NORMAL AT THIS TIME? AND THE ISSUE IS UNDER INVESTIGATION. I ALSO CALLED ACURA CLIENT SERVICES PER THE CASE NUMBER ABOVE AND WAS TOLD THAT THERE WAS NO KNOWN ISSUE FOR THE 2009 TSX. ACCORDING TO THE DEALER, MANY TSXS ARE EXPERIENCING THE SAME ISSUE AND NOTHING CAN BE DONE BASED ON NO RESOLUTION FROM CORPORATE. GIVEN HONDA?S STRONG ROOT IN RELIABILITY, VALUE AND CUSTOMER SERVICE, I FIND IT HARD TO BELIEVE THAT THIS METALLIC KNOCKING/PINGING FROM AN ENGINE WOULD BE CONSIDERED ?NORMAL?. I AM VERY CONCERNED THAT THIS KNOCKING/PINGING NOISE IS A DESIGN FLAW THAT WILL DEVELOP INTO LONG-TERM SAFETY AND RELIABILITY ISSUE GIVEN THE DETRIMENTAL IMPACT TO THE ENGINE/POWERTRAIN, CAUSING THE ENGINE TO SHUTDOWN DURING DRIVING, ETC. IF THIS ISSUE IS WIDE SPREAD AS THE DEALER REPORTS ACROSS THE 2009 TSX FLEET, I AM CONCERNED OF THIS ISSUE AND HONDA'S FAILURE TO ADDRESS THE ISSUE OR PROVIDE AN EXPLANATION OF THE CAUSE. THE AUSTRILIAN GOV'T IS ALSO INVESTIGATING A SIMILAR ISSUE WITH THE HONDA EURO, PRESSURING HONDA TO IDENTIFY THE ISSUE AND PROVIDE A FIX BEFORE LONG-TERM SAFETY ISSUES ARISE. ? YOUR CONSIDERATION OF THIS PROBLEM AND ANY RECOMMENDED SOLUTION WITH HONDA ACURA WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258889February 16, 2009
ELECTRICAL SYSTEM
STARTED CAR ONE NIGHT AND CLOCK, RADIO AND TEMPERATURE CONTROL LIGHTS ALL WERE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256253January 25, 2009
ENGINE AND ENGINE COOLING
I TOOK MY 04 ACURA TSX IN FOR A ELECTRONIC RECALL OF THE RADIO DASH LIGHT. THIS REQUIRED A NEW CIRCUIT BOARD. DURING THAT SAME VISIT I GOT MY TRANSMISSION FLUID FLUSHED. A WEEK AFTER THE SERVICE WAS DONE MY CHECK ENGINE LIGHT CAME ON. I TOOK MY CARE TO THE SHOP IMMEDIATELY. WAS TOLD MY "TIMING CHAIN TENSIONER" HAS GONE BAD AND THE REPLACEMENT WOULD COS $1,600 +. MY CAR ONLY HAD 64K MILES AND VERY WELL MAINTAINED. I DID SOME ONLINE RESEARCH AND FOUND MANY OTHERS WITH THIS PROBLEM ON CARS WITH LOW MILES (50K TO 65K MILES). THIS IS VERY DISAPPOINTING THAT I HAVE A HONDA PRODUCT AND IT REQUIRES $1600 WORTH OF REPAIRS WITH THIS LOW OF MILES. FINDING MANY OTHERS ONLINE WITH THE SAME PROBLEM MAKES ME THINK THIS SHOULD BE SOME SORT OF RECALL ON THE MANUFACTURES PART. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253760January 4, 2009
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES, THEY TRAVEL LOWER AND FEEL SOFTER THAN NORMAL AND ARE NOT RESPONSIVE. BRAKES WILL LOSE TRACTION, CAUSING THE CAR TO ROLL WHEN STOPPED. AT A NATIONAL BRAKE REPAIR SERVICE PROVIDER, I WAS TOLD THAT THEY COULD FLUSH THE BRAKE SYSTEM (WHICH TEMPORARILY IMPROVED THE ISSUE FOR ABOUT A WEEK), BUT AIR WAS GETTING INTO THE BRAKE SYSTEM DUE TO A FAULTY VSA MODULATOR. ACURA DOES NOT ALLOW SELL THESE PARTS OUTSIDE OF THEIR OWN SERVICE PROVIDERS AND HAS NOT ISSUED A RECALL FOR THIS POTENTIALLY DANGEROUS ISSUE WITH THIS VEHICLE. I AM SUBMITTING THIS COMPLAINT IN HOPES THAT THIS COULD PREVENT ANY FUTURE ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250510December 2, 2008
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, THE CONTACT HEARD A LOUD NOISE COMING FROM THE INSTRUMENT PANEL. THE CONTACT PARKED THE VEHICLE AND PROCEEDED TO LOCK THE POWER DOORS BEFORE EXITING; HOWEVER, THE DOOR LOCKING MECHANISM WOULD NOT WORK. SHE COULD NOT LOCK THE DOORS FROM INSIDE THE VEHICLE AND HAD TO MANUALLY LOCK THEM FROM THE OUTSIDE. IN ADDITION, THE TRUNK LOCKING MECHANISM WAS INOPERATIVE AND COULD ONLY BE ACTIVATED WITH THE TRUNK RELEASE. THE PASSENGER SIDE TAIL LIGHT FAILED TO OPERATE AND THE DRIVER'S SIDE DOOR CHIME WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE TRUNK WIRING HARNESS. THE TECHNICIAN DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V429000 (EXTERIOR LIGHTING:TAIL LIGHTS ). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE RECALL REMEDY HAS NOT CORRECTED THE FAILURE. THE VEHICLE WAS SCHEDULED FOR ANOTHER REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249925November 26, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 ACURA TSX. MY AC BLEW OUT ON ME WHEN I WAS DRIVING HOME FROM WORK. I ONLY HAD AROUND 60,000 MILES AT THAT TIME. THE DEALER WANTED TO CHANGE THE WHOLE AC UNIT. COMPRESSOR, HOSES, CONDENSER, AND FLUSH THE SYSTEM OUT. THEY KNOW ABOUT THE AC FAILURE AS MANY ACURA TSX WERE REPORTED WITH THIS PROBLEM AND NOT OFFERING ANY RECALL ON IT. IT'S AN EXPENSIVE REPAIR TO FIX. THEY QUOTED ME $3,000.00 FOR THE FULL REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249742November 24, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER COMPRESSOR FAILED AND CAME APART CONTAMINATING THE ENTIRE A/C SYSTEM. BECAUSE OF THIS, THE ENTIRE A/C SYSTEM HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248877November 15, 2008
TIRES, TIRES:SIDEWALL
LITTLE TINY CRACKS HAVE APPEARED ON THE SIDEWALL OF THE TIRES NEAR THE RIM, WHICH I BELIEVE ARE CREATED DUE TO THE TIRES BEING DRY ROTTED. DOES THIS MEAN THE TIRES ARE TOO OLD WHEN THEY WERE PUT ON THE CAR? THE CAR DEALERSHIP MAKES IT SOUND LIKE THIS IS NORMAL WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248692November 13, 2008
INTERIOR LIGHTING
AS MANY HAVE BEEN COMPLAINING ABOUT. CENTRE STACK LIGHTS HAVE GONE OUT AND I AM NOT UNDER WARRANTY! WHY SHOULD ANY TSX OWNER HAVE TO PAY FOR THIS, OBVIOUSLY WIDE SPREAD, PROBLEM!? 2004 ACURA TSX ONLY SOLUTION ACURA OFFERS IS TO REPLACE CONSOLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246211October 21, 2008
STEERING
MY VEHICLE'S STEERING WHEEL MAKES A MOANING NOISE WHEN THE STEERING WHEEL TURNS LEFT OR RIGHT A LOW SPEEDS. THE ACURA DEALER REPLACED THE CABLE REEL INSIDE THE STEERING WHEEL HUB BUT THE NOISE CONTINUES. I AM AFRAID THIS NOISE IS AN INDICATION THAT SOMETHING INSIDE THE STEERING WHEEL WILL WEAR OUT EVENTUALLY AND CAUSE LOSS OF VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228181May 19, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 ACURA TSX. WHILE DRIVING 70 MPH, THE VEHICLE STALLED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE BECAUSE THE SENSOR FROM THE DIAGNOSTIC WOULD NOT PROVIDE AN ERROR CODE. THE VEHICLE IS PRESENTLY WITH THE DEALER. THEY HAVE TEST DRIVEN THE VEHICLE, BUT ARE UNABLE TO DUPLICATE THE FAILURE. THE DEALER AND THE MANUFACTURER CONTINUE TO STATE THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 8,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227831May 14, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES, STRUCTURE:BODY
TO WHOM IT MAY CONCERN I AM AN OWNER OF A 1999 MODEL ACURA TL ' I BOUGHT IT BRAND NEW IN NOVEMBER OF 1998 AND HAVE BEEN DRIVING THIS CAR EVER SINCE ' ALMOST 194,000 MILES. ON SATURDAY, APRIL 26, 2008 I TEST DROVE A BRAND NEW 2009 MODEL ACURA TSX AT SUNNYSIDE ACURA IN NASHUA NH. IT WAS AROUND NOON TIME AND THE WEATHER WAS CLEAR AND SUNNY. SUNNYSIDE'S ACURA SALES CONSULTANT (KRISTINE MILLER) INTRODUCED ME TO THE CAR, ITS ELECTRONICS (THIS WAS A MODEL WITH OPTIONAL NAVIGATION SYSTEM) PRIOR TO DRIVING OFF. THE TEST DRIVE ITSELF WAS UNEVENTFUL UNTIL I NEEDED TO MAKE A SHARP U-TURN. THE U-TURN WAS REQUIRED IN ORDER TO PULL BACK ONTO SUNNYSIDE'S ACURA PARKING LOT. I WAS THE FIRST CAR AT THE TRAFFIC LIGHT TO MAKE A U-TURN AND WHILE MAKING IT I DROVE OVER VERY LOW ROAD DIVIDER. NOBODY WAS INJURED HOWEVER THE CAR ITSELF WAS DAMAGED BY PIECE OF A METAL POST THAT WAS EMBEDDED INTO ROAD DIVIDER. I COULD NOT UNDERSTAND AT THE TIME WHY I COULD NOT SEE THE ROAD DIVIDER FROM THE DRIVER SEAT. I HAVE USED THE SAME U-TURN MANY TIMES PREVIOUSLY. I DO NOT MAKE IT A HABIT OF DRIVING OVER OBJECTS ON THE ROAD ' MY DRIVING HISTORY IS A STATEMENT TO THAT. LATER AFTER COMPARING ANOTHER BRAND NEW 2009 TSX DIRECTLY TO MY 1999 TL I REALIZED THAT MY VIEW OF THE ROAD DIVIDER ADJACENT TO MY CAR WAS COMPLETELY OBSTRUCTED BY NEW, 'SAFER', HIGH BELTLINE DOORS OF 2009 MODEL ACURA TSX. IN LIGHT OF THAT 'DISCOVERY' I ASK FOLLOWING QUESTIONS: 1.WHY WERE THERE ABSOLUTELY NOT A SINGLE PIECE OF INFORMATION ABOUT THIS NEW SAFETY FEATURE AND ITS CONSEQUENCES TO THE FIELD OF VIEW PROVIDED TO ME BY THE DEALERSHIP BEFORE TEST DRIVE? 2.WHY WOULD NO WARNING LABEL ABOUT SUCH A SIGNIFICANT CHANGE BE INCLUDED INSIDE THE CAR? 3.WHY WOULD NOT PROVISIONS BE IMPLEMENTED ON A DRIVER SIDE REAR VIEW MIRROR TO SEE A BLIND SPOT NEXT TO THE CAR ITSELF? SINCERELY *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226774May 6, 2008
TIRES, WHEELS, TIRES:SIDEWALL
BRAND NEW ACURA TL 2008 MODEL. THE REAR LEFT TIRE WENT FLAT WITHOUT CAUSE. I CALLED THE MANUFACTURER THEY TOLD ME TO GO TO MAVIS AND HAVE THEM LOOK AT IT. I AM ON A DONUT AND THEY EXPECT ME TO GO DRIVE AROUND. RATHER THEN SHIPPING A NEW TIRE TO MY DEALER SO HE CAN PUT IT ON THEY TOLD ME TO GO HAVE IT LOOKED AT IT. THIS MEANS I HAVE TO RISK MY LIFE DRIVING TO A DEALER WHO IS GOING TO TRY TO CHARGE ME MORE MONEY. I HAVE 1,300 MILES ON MY BRAND NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223315April 3, 2008
TIRES, EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BAD BRAKES. I HAD A 2006 ACURA TL AND I TRADED IT IN FOR A 2008 ACURA TL. THE BRAKES ARE VERY POOR ON THIS 2008. I FEEL LIKE THEY DOWNGRADED THE SAFETY OF THEIR CONSUMERS TO CUT COST. I ALMOST CRASHED 3X IN 2 DAYS OF HAVING CAR BECAUSE THE CAR DOES NOT STOP AND I HAVE TO THE PRESS THE BRAKES ALL THE WAY DOWN. I FEEL LIKE THIS CAR IS DANGEROUS BECAUSE IT DOES NOT HAVE GOOD PERFORMANCE BRAKES LIKE THE 2006 ACURA TL DID. AT 41K MILES MY 06 TL HAD BETTER BRAKING THEN THIS 2008. SHAME ON ACURA FOR RISKING OUR LIVES FOR MONEY. HOW MANY PEOPLE HAVE TO DIE BEFORE ACURA INSTALLS PERFORMANCE ROTORS AND BRAKES LIKE THEY DID IN THE PAST? NONE YET!!! I AM SCARED TO DRIVE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220989March 13, 2008
SEATS
WHEN BRAKING, THE DRIVER'S SEAT SLIDES FORWARD (ABOUT 1/4 OF AN INCH). THIS HAS BEEN A CONSTANT PROBLEM SINCE THE VEHICLE WAS NEW. THE DEALER HAS LOOKED AT THE PROBLEM AND STATED THAT IT IS WITHIN NORMAL SPECIFICATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218776February 21, 2008
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2006 ACURA TSX WAS PURCHASED WITH AN EXISTING ELECTRICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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