Acura TSX Complaints

685 consumer complaints on file.

#10324873April 10, 2010
SERVICE BRAKES, HYDRAULIC
MY 2009 ACURA TSX NEEDS BRAKES AT 25,000 MILES WHEN ON AVERAGE BRAKES SHOULD BE CHANGED AT 50,000. THIS IS A WAY FOR THE AUTOMAKERS TO MAKE MONEY FROM THE POCKETS OF THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323983April 6, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 ACURA TSX AIR CONDITIONER COMPRESSOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324055April 6, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 ACURA TSX, THE BRAKES KEEP PREMATURELY WEARING OUT AND HAVING TO REPLACE THEM EVER 12-15K MILES, I AM ALREADY ON MY SECOND SET OF BRAKES FOR THE REAR, DEALERSHIP STATES THAT THIS IS NORMAL WEAR AND TEAR ON VEHICLE AND I DISAGREE, CANADA PUT OUT A SERVICE BULLETIN ABOUT THEIR REAR BRAKES AND REPLACE THE PAD AND CALIPERS. ACCORDS IN THE SAME YEAR HAVE THE SAME PROBLEM, PREMATURE BRAKE WEAR. INSIDE WEARS FASTER THAN OUTSIDE AS WELL. THIS IS AN UNNECESSARY EXPENSE AND ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322870March 30, 2010
ELECTRICAL SYSTEM
BACKLIGHTING OF RADIO AND HVAC BUTTONS NO LONGER WORKS. THIS ACTUALLY BECAME AN ISSUE AND WAS CHECKED/DIAGNOSED BY THE ACURA DEALER ON MARCH 4, 2006. AT THAT TIME THEY INDICATED IT WAS OUT OF WARRANTY (MILEAGE=65,693) AND THE OWNER CHOSE NOT TO HAVE THE REPAIR DONE SINCE IT WAS NOT COVERED. ACURA SUBSEQUENTLY ISSUED A TECHNICAL SERVICE BULLETIN TO ADDRESS THIS ISSUE AND EXTENDED THE WARRANTY FOR THE FAULTY PCB TO 100,000 MILES. HOWEVER, THEY STILL CLAIM MY VEHICLE IS NOT COVERED BECAUSE IT IS NOW BEYOND THAT 100,000 MILE LIMIT. THIS, EVEN AFTER THEY DIAGNOSED THE PROBLEM INITIALLY AT WELL UNDER THE 100,000 MILE LIMIT OF THAT EXTENDED WARRANTY. THEY CLAIM THIS IS BECAUSE I AM THE SECOND OWNER, BUT THAT WARRANTY STAYS WITH THE CAR, NOT THE OWNER AND THIS HAS BECOME A REAL SAFETY ISSUE FOR OUR TEENAGE SON WHO TAKES HIS EYES OFF THE ROAD FAR TOO LONG TRYING TO FIND THE RIGHT BUTTON ON THAT UNLIT CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322715March 29, 2010
SERVICE BRAKES, HYDRAULIC
THE ANTI LOCK BRAKES FAIL TO HOLD DURING BRAKING ON UNEVEN PAVEMENT (E.G., POTHOLES) IN WET OR DRY CONDITIONS. ON NUMEROUS OCCASIONS I HAVE FOUND MYSELF GRIPPING THE STEERING WHEEL IN FEAR OF REAR-ENDING THE VEHICLE IN FRONT OF ME WHILE APPLYING BRAKES IN AN EVEN FASHION IN TRAFFIC AND/OR STOP LIGHTS. I HAVE COMPLAINED TO RADLEY ACURA (IN FALLS CHURCH, VA) ON SEVERAL OCCASIONS. MOST RECENTLY, I VOICED MY CONCERN DURING A SCHEDULED MAINTENANCE VISIT ON FRIDAY, 26 MARCH 2010. THE BRAKES DID NOT "BRAKE" AS I APPLIED PRESSURE TO PEDAL THROUGH BROKEN PAVEMENT ON AN "URBAN" ROAD. THE CAR BARELY MISSED HITTING THE CAR IN FRONT OF ME. THIS MOST RECENT INCIDENT OCCURRED IN DRY CONDITIONS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322158March 25, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKES ON A 2009 ACURA TSX HAVE WORN EARLY, WELL BEFORE THE FRONT BRAKES HAVE WORN DOWN. FRONT BRAKES ARE AT 70+% LIFE, WHILE THE REARS ARE ALREADY WORN TO WITHIN 1MM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320999March 19, 2010
SERVICE BRAKES, HYDRAULIC
NORMAL DRIVING, REAR BRAKES WORN OUT PREMATURELY. OE BRAKES WORN OUT AT 13600 MILES, REPLACEMENT BRAKES ARE CURRENTLY BEING REPLACED AT 35300 MILES (I AM CURRENTLY AT THE DEALER). REAR BRAKES ARE WEARING OUT ON THE INSIDE PADS. POSSIBLE CALIPER ISSUE. FRONT BRAKES ARE WEARING NORMALLY. RECALL HAS BEEN ISSUED FOR CANADIAN MODELS OF THIS CAR, US MODELS ARE YET TO BE RECALLED FOR THIS SAME ISSUE. HONDA ACCORDS HAVE SIMILAR PREMATURE WEAR ISSUE. HONDA IS YET TO ACKNOWLEDGE THE ISSUE FORMALLY EVEN THOUGH A COMPLAINT HAS BEEN MADE. SO FAR I HAVE SPENT $250 (FIRST TIME) AND $200(SECOND TIME) TO GET REAR BRAKES REPLACED UNDER 35000 MILES. HISTORY OF CAR: BOUGHT TSX IN OCTOBER 2008 (2009 MODEL), FIRST SET OF PADS REPLACED IN APRIL 2009. SECOND SET IN MARCH 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319455March 13, 2010
VISIBILITY
ACURA TSX 2009 - MILEAGE 3949 - PURCHASED CAR LESS THAN 6 MONTHS BEFORE. ON THE FREEWAY, LEFT FRONT DOOR WINDOW SHATTERED. I DID NOT HEAR OR SEE ANYTHING HIT THE WINDOW. DEALER SAID IT COULD NOT HAPPEN ON IT'S OWN. I DO NOT AGREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319197March 12, 2010
SERVICE BRAKES, HYDRAULIC
ROTORS ON FRONT BRAKES ON 2009 ACURA, HAVE BEEN WORN OUT THE BACK BRAKES. DEALER FIXED BACK BRAKES BUT THE FRONT BRAKES ARE WORN OUT DEALER KEEPS SAYING WAITING FOR RECALL BECAUSE OTHER ACURA'S ARE HAVING SAYING PROBLEM. NOW THE FRONT BRAKE ARE COMPLETING OUT BUT THEY WON'T DO NOTHING OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318568March 10, 2010
AIR BAGS:SIDE/WINDOW
SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED WHILE DRIVING ON HIGHWAY WITH NO IMPACT TO CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317104March 5, 2010
SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS
I BOUGHT AN ACURA 2009 TSX (TECH PKG) IN AUGUST 2008. WITHIN THE FIRST MONTH I HAD THE BRAKES SQUEALING,TERRIBLE NOISE. TOOK IT TO THE DEALER, WHO SAID IT IS NORMAL WITH FRONT BRAKES. I HAVE SUFFERED WITH THE PROBLEM EVERYDAY FOR 1.5 YEARS. WHEN I WENT BACK TO THE DEALER FEW DAYS AGO, THEY SAID THERE IS EXCESSIVE WEAR ON THE FRONT PADS. THE CAR HAS 14,000 MILES AS OF MARCH 2010. THEY REPLACED THE BRAKES PER THE NEW SERVICE BULLETIN RELATED TO SQUEAKING BRAKES. WINDSHIELD MOLDING CAME LOOSE FOR NO APPARENT REASON, DEALER FIXED IT AS WARRANTY SERVICE. THERE IS EXCESSIVE GLARE ON THE NAVIGATION SYSTEM, MAKES IT DANGEROUS WHILE DRIVING. NOT SURE IF THERE IS A FIX FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315885March 2, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING ON THE FREEWAY WITH THE AIR CONDITIONER ON, A LOUD NOISE CAME FROM THE ENGINE COMPARTMENT AND THE AIR FROM THE AIR CONDITIONER WAS NO LONGER COOLED. A MECHANIC TOLD ME THAT THE AIR CONDITIONER CONDENSER EXPLODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313749February 24, 2010
SUSPENSION, STEERING
VEHICLE SUSPENSION BUSHING IN FRONT LOWER CONTROL ARM AND FRONT SWAY BAR WEAR QUICKLY AND CREATE METAL TO METAL CONTACT. NOISE CAN BE HEARD GOING OVER BUMPS AND UN EVEN SURFACES. THE PART WAS REPLACES BY THE DEALER UNDER WARRANTY REPAIR AND IT RE APPEARED AFTER 300 MILES OF OPERATION. THIS FAILURE CAUSES THE VEHICLE TO SAY ON TO ONE SIDE SLIGHTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311900February 18, 2010
EXTERIOR LIGHTING, EQUIPMENT
CAN WE PLEASE HAVE HID (BLUE HEADLIGHTS) LIMITED OR MADE ILLEGAL? TONIGHT ON THE WAY HOME I WAS JUST ABOUT BLINDED AND ALMOST CAUSED TO CRASH DUE TO ONCOMING "BLUE LIGHTS". IF YOU SEARCH THE INTERNET THERE ARE TONS OF COMPLAINTS. LET'S MAKE THEM ILLEGAL. HOW MANY LUMENS ARE REALLY LEGAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308075February 9, 2010
WHEELS, EQUIPMENT:MECHANICAL, SUSPENSION
REAR CAMBER PROBLEM. EVEN LESS THAN 40,000 MILES, TOE ANGLE IS OUT OF SPECIFICATION. IT CAUSES UNEVEN WEAR OF REAR TIRES, AND SHORTENS TIRE LIFE-CYCLE. HOWEVER, CAMBERS IS NOT ADJUSTABLE, IT REQUIRES REPLACEMENT AND ALIGNMENT. THIS PROBLEM IS A WELL KNOWN ISSUES FOR TSX OWNERS, AND DEALERS KNOW THE ISSUE (SERVICE BULLETIN #06-007), BUT ACURA DENIES WARRANTY SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302633January 27, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL* THE CONTACT OWNS A 2009 ACURA TSX. HE STATES THAT WHILE BRAKING HE HEARD SCREECHING AND GRINDING NOISES.THIS HAS BEEN OCCURRING FOR 2 WEEKS NOW. THE DEALER WAS CONTACTED AND THEY STATED THAT IT WAS A PREMATURE WEAR. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE BRAKE PADS WERE REPLACED AT THE OWNERS EXPENSE AT $232.94 DOLLARS.THE CONTACT STATES THAT THIS IS A PREMATURE BRAKE ISSUE.THE FAILURE MILEAGE WAS 13535 AND CURRENT MILEAGE WAS 13600. UPDATED 2/22/10 *CN UPDATED 06/01/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296164December 16, 2009
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, SEAT BELTS, ELECTRICAL SYSTEM
1ST INCIDENT: THE FRONT BRAKES WENT OUT. I HAD THEM CHECKED TWICE BEFORE THE DEALER REPLACED THEM. THEY REPORTED THEY WERE LOW BUT BLAMED IT ON ME. I COMPLAINED IN THE BEGINNING WHEN I COULDN'T STOP, AND SKID INTO INTERSECTIONS AT RED LIGHTS SOME TIMES BARELY MISSING THE CARS IN FRONT OF ME. THE DEALERS ALL SAID IT WAS THE WAY I WAS DRIVING THE CAR. I HAVEN'T DRIVEN THIS CAR ANY DIFFERENT FROM MY PREVIOUS CARS THAT DIDN'T HAVE ABS. I'VE OWNED SEVERAL NEW CARS SO I THINK I KNOW HOW TO DRIVE A CAR PROPERLY BY NOW. I'VE NEVER WORN DOWN ANY BRAKES IN MY CAR INSIDE OF A FEW MONTHS OF OWNERSHIP. I HAVE REPLACED FRONT BRAKES ON MANY OF MY CARS ONCE A YEAR WHICH IS NORMAL. THIS ONE SHOULDN'T HAVE BEEN ANY DIFFERENT. THERE WAS CLEARLY A PROBLEM WITH THEM IN THE BEGINNING. 2ND INCIDENT: THE ENGINE LIGHT WAS COMING ON FOR NO REASON AT 20,000 MILES. THE CAR DIDN'T NEED TO BE SERVICED BUT THE DEALER WAS UNABLE TO DETERMINE WHY IT WAS COMING ON. 3RD INCIDENT: THE BATTERY FAILED TWICE IN ONE YEAR. I OWNED A MAZDA THAT THE BATTERY FAILED ON AND IT ONLY HAPPENED ONCE. I OWNED THAT CAR 5 YEARS AND NEVER HAD ANOTHER PROBLEM WITH IT AFTER THAT. I FIND THIS ODD THAT THE BATTERY FAILED TWICE. 4TH INCIDENT: SOME TIMES THE CAR DIDN'T START, THERE WAS NOTHING WRONG WITH THE ALTERNATOR OR STARTER. I ASSUMED IT WAS THE BATTERY AGAIN. WHEN IT WAS RUNNING IT WOULD HESITATE TO MOVE OR WOULD JERK WHILE IN MOTION. 5TH INCIDENT: THE DRIVER SEAT BELT WOULD CONSTANTLY JAM PREVENTING ME FROM PUTTING IT ON OR ADJUSTING IT WHILE ON. WHILE I WAS DRIVING IT WOULD GET SO TIGHT THAT I COULDN'T RELEASE IT NO MATTER WHAT I DID. I HAD TO PULL OVER AND TAKE IT OFF IN ORDER TO RELEASE THE TAUGHT PULL ACROSS MY CHEST. I HAD TO STRUGGLE WITH IT FOR SEVERAL MINUTES TO GET IT ON EVERY DAY. THIS WAS FROM INCEPTION OF OWNERSHIP UNTIL I FINALLY HAD IT REPAIRED NOT REALIZING IT WAS FAULTY. EVERY OTHER PROBLEM I HAVE HAD OVER THE YEARS WAS NOT SAFETY RELATED THAT I'M AWARE OF, AND I'VE HAD MANY OTHERS SINCE. *TR UPDATED 06/07/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295490December 13, 2009
STEERING
ON NOVEMBER 28, 2009 I NOTICED THERE WAS A BURNING SMELL COMING FROM THE MOTOR OF MY 2004 ACURA TSX. WHEN I RAISED THE HOOD, I FOUND LIQUID LEAKING ON THE TOP LEFT CORNER OF MY MOTOR. I HAVE A 4 CYLINDER TSX. I IMMEDIATELY CHECKED MY OIL AND FOUND I WAS LOW SO I THOUGHT THE HOSE WAS PART OF MY OIL DELIVERY SYSTEM (BECAUSE I AM NOT FAMILIAR WITH THE MOTOR AREA OF MY VEHICLE). I IMMEDIATELY MADE AN APPOINTMENT WITH MY SERVICE GARAGE (NOT AN ACURA DEALER BUT WORKED FOR ACURA FOR MANY YEARS) AND HE TOLD ME MY OIL WAS NOT A PROBLEM, THAT IT WAS THE POWER STEERING HOSE THAT WAS LEAKING FLUID ON MY MOTOR. HE ALSO TOLD ME THAT THERE HAD BEEN A RECALL ON THE TLS FOR THE SAME PROBLEM UPON HIS RECOMMENDATION, I CALLED MY LOCAL ACURA DEALER AND TALKED TO THE SERVICE REPRESENTATIVE JIMMY THOMAS ON DECEMBER 1 AND HE TOLD ME THERE WAS NOTHING HE COULD DO FOR ME OTHER THAN ORDER THE PART AND REPLACE IT CHARGING FULL PRICE OF LABOR AND PARTS. MY ACURA IS ONE OF HIGHER MILEAGE THAN USUAL (126,000) BECAUSE IT WAS USED BY A PHARMACEUTICAL REPRESENTATIVE BEFORE I OWNED IT BUT ANYHOW I STILL BELIEVE MY HOSE WAS PROBABLY MADE FROM THE SAME DEFECTIVE MATERIAL THAT THE TLS WERE. I CALLED THE CUSTOMER SERVICE REPRESENTATIVE FOR ACURA AND TALKED WITH ANDREA (WHO ALSO TOLD ME SHE WAS THE MANAGER ON DUTY) AND SHE KEPT REPEATING TO ME THAT SINCE MY MODEL WAS NOT PART OF THE RECALL, I WAS FULLY RESPONSIBLE FOR ALL COSTS RELATED TO THIS REPAIR ESPECIALLY SINCE MY CAR WAS OUT OF WARRANTY AND IT WAS A "HIGH MILEAGE" CAR. I OWNED A 1997 ACURA 2.5TL BEFORE THIS ONE AND TRADED IT IN ON THIS ONE WHEN IT HAD 230,000 MILES ON IT AND I NEVER HAD ONE DAY TROUBLE OUT OF IT SO I DIDN'T NOT TAKE THAT AS A CORRECT RESPONSE. I ASKED HER WOULDN'T IT BE BETTER FOR ACURA TO PAY A SMALL FEE NOW INSTEAD OF LARGER FEE IF SOMETHING SHOULD HAPPEN BECAUSE OF THIS DEFECT AND SHE KEPT REPEATING TO ME THAT MY MODEL HAD NOT BEEN RECALLED AND IT WOULD BE MY RESPONSIBILITY. SO I AM REGISTERING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294294December 2, 2009
STRUCTURE
2008 ACURA TSX--THERE IS NO COVERAGE IN THE LOWER CONSOLE AREA FROM THE LEADING EDGE OF PEDAL TO THE END OF THE FLOOR DASH AREA. ADJACENT TO THE PEDAL IS AN OPEN EXPOSED AREA WHERE A COVERED PLASTIC AREA HEATS UP. I WAS TOLD THAT THIS AREA IS WHERE THE EXHAUST PIPE AND CATALYTIC CONVERTER TRAVELS. THIS IS PROBLEMATIC BECAUSE HEAT IS GENERATED CONSTANTLY ON MY FEET, RIGHT FOOT IN PARTICULAR. I HAVE LOOKED AT OTHER MODELS AND THIS OPENING DOES NOT EXIST IN ANY OTHER ACURA MODELS BOTH NEW AND OLD. I WAS TOLD BY THE DEALER AND ACURA MANUFACTURER THAT THIS IS THE DESIGN, YET I FEEL THIS HEAT GENERATION, ADJACENT TO MY FEET IS UNUSUAL AND FOR ME VERY UNCOMFORTABLE. I ALSO USE EXTRA AIR CONDITIONING TO COUNTERACT THE HEAT GENERATION. BUT THAT STILL DOES NOT KEEP THE AREA FROM GETTING HOT. AGAIN, THE BOTTOM SIDE CONSOLE IS ONLY COVERED TO THE LEADING EDGE OF FOOT PEDAL AND THE REMAINDER AREA IS EXPOSED. I HAVE COMPLAINED ON AND OFF REGARDING HEAT THINKING SOMETHING WAS UNUSUAL, SO THIS HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE. PLEASE NOTE THIS PROBLEM HAS BEEN ONGOING I ONLY ACCIDENTALLY REALIZED THIS HOT AREA SPECIFICALLY, WHEN I HAD DROPPED AN ITEM NEAR THE PEDAL, A FEW WEEKS AGO AND HAPPENED TO TOUCH THE HOT AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293642November 26, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
PASSENGER SIDE HEAD LIGHT MALFUNCTION. HEAD LIGHT WORKS ON AND OFF; DOES NOT TURN ON SOMETIMES. SOME DAYS IT WORKS, SOME DAYS IT NEVER DOES. PROBLEM APPEARS TO BE RELATED TO RAINY/DUMP WEATHER. DEALER DID NOT ACKNOWLEDGE THAT IT IS WIRING ISSUE AND RECOMMENDED THAT THE HOLE SYSTEM BE CHANGED AND IT COST ME $909. 00. THEY DID NOT GIVE ME THE OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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