Acura TSX Complaints

685 consumer complaints on file.

#10291372November 8, 2009
AIR BAGS:FRONTAL, SEAT BELTS
I WAS ON A HEAD ON COLLISION IN MY 2004 ACURA TSX AND THE DRIVER SIDE AIRBAG DID NOT GO OFF. I (THE DRIVER) WAS THE ONLY PERSON IN THE CAR. SOMEHOW THE PASSENGER SIDE AIRBAG DEPLOYED BUT NOT THE DRIVER SIDE AIRBAG, THE REASON FOR CONCERN ARE TWO, FIRST WITH NOT ENOUGH WEIGHT ON THE PASSENGER SEAT, THE AIRBAG SHOULD NOT HAVE GONE OFF, (WHAT IF THERE WAS A SMALL CHILD SEATING THERE), AND ALSO THE DRIVER SIDE AIRBAG SHOULD HAVE GONE OFF. ALSO THE DRIVER SIDE SEATBELT DID NOT PROTECT ME AND IT FAILED TO PROVIDE ANY RESTRAINT AND NOW IS BROKEN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10291411November 8, 2009
STEERING
THE POWER STEERING HOSE HAS A LEAK. THE POWER STEERING FLUID IS DRIPPING ALL OVER THE PLACE. I CAN SMELL BURNING OIL EVERYTIME I STOP. LAST TIME I SAW SMOKE. THE SMOKE WAS FROM THE POWER STEERING FLUID DRIPPING ONTO THE EXHAUST MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290780November 3, 2009
STEERING
I OWN A 2007 ACURA TSX. THERE IS A SQUEAKING NOISE COMING FROM THE STEERING COLUMN THAT IS GETTING PROGRESSIVELY WORSE. THE DEALER CLAIMS THAT ACURA KNOWS ABOUT THE ISSUE, BUT AS OF YET DOES NOT HAVE A SOLUTION. MANY OWNERS HAVE BLOGGED AND POSTED COMMENTS REGARDING THE SAME ISSUE ON VARIOUS WEBSITES. I AM SURPRISED THAT ACURA HAS NOT DONE SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285943October 1, 2009
STEERING
2005 ACURA TSX PRESENTED AT DEALER WITH PREMATURELY-DETERIORATED POWER STEERING HOSE. POWER STEERING FLUID LEAKING ON HOT ENGINE PRESENTS FIRE HAZARD, PER DEALER SERVICE MANAGER. HOSE WAS REPLACED UNDER RECALL ON TL AND RL MODELS, BUT NOT THE TSX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283597September 10, 2009
STRUCTURE:BODY, VISIBILITY
AS I WAS DRIVING ON THE FREEWAY, I GLANCED OVER TO MY PASSENGER AND NOTICED SOMETHING VIBRATING OUTSIDE THE FRONT WINDSHIELD. I PULLED OVER AND GOT OUT OF THE CAR TO EXAMINE WHAT IT WAS. THE MOLDING AROUND THE PASSENGER SIDE OF THE WINDSHIELD HAD COME LOOSE AND WAS WAVING IN THE WIND. LUCKILY, IT WAS STILL PARTIALLY ATTACHED. I DROVE DIRECTLY TO AN ACURA DEALER WHO SAID THE TAPE AND CLIPS HOLDING THE MOLDING ON HAD COME LOOSE...PROBABLY FROM THE HEAT IN ARIZONA WHERE I LIVE). THEY ORDERED A NEW PART AND AS THEY WERE REPLACING IT, NOTICED THE MOLDING ON THE DRIVER'S SIDE WAS COMING OFF TOO SO THEY REPLACED THAT AS WELL. THIS WAS ALL UNDER WARRANTY SO THERE WAS NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276898July 15, 2009
STEERING
GOING AROUND A TURN MY VALET KEY ON MY KEY RING WAS LODGED INTO A SCREW HOLE IN MY STEERING WHEEL CAUSING MY KEY TO COME OUT OF MY IGNITION AND TURN OFF MY CAR. I WAS ABOUT TO GO INTO A CURB BUT I WAS ABLE TO USE MY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275764July 4, 2009
ENGINE AND ENGINE COOLING
I PURCHASED A NEW 2009 ACURA TSX. SINCE I PURCHASED THE CAR, I HAVE EXPERIENCED A PINGING IN THE ENGINE. I TOOK THE VEHICLE TO THE DEALER AND HAD THE MECHANIC DRIVE WITH ME TO VALIDATE THE PROBLEM. HE ACKNOWLEDGED THE PINGING NOISE. THE DEALER ADVISED ME THAT THEY CONTACTED HONDA WHO GAVE THEIR STANDARD RESPONSE OF "IT IS A NORMAL ENGINE CHARACTERISTIC". IRONICALLY ENOUGH THE EURO MODEL OF THE HONDA HAS THE IDENTICAL ENGINE. HONDA HAS ACKNOWLEDGED THE PROBLEM WITH THE VEHICLE THERE BUT CONTINUES TO DENY THERE IS A PROBLEM HERE IN THE US. I PAID $30,000 FOR A CAR THAT HAS A SERIOUS ENGINE CONDITION THAT WILL MOST LIKELY RESULT IN SERIOUS ENGINE DAMAGE OVER TIME. IDEALLY I WOULD LIKE TO RETURN THE VEHICLE BUT HONDA DENYING THERE IS A PROBLEM IS THE FIRST HURDLE. PLEASE ADVISE ME OF MY OPTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274368June 19, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED IN THE VEHICLE. BEFORE THE REPAIR COULD BE PERFORMED, THE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. BOTH THE PASSENGER AND THE CONTACT WERE WEARING THEIR SEAT BELTS AT THE TIME OF THE FAILURE. THE CONTACT SUSTAINED EAR AND HEAD INJURIES, BUT THE PASSENGER WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE HAD TO BE TOWED TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE ACURA MANUFACTURER .THE FAILURE AND CURRENT MILEAGES WERE 485. UPDATED 07/17/09 *BF THE CONSUMER STATED THE SIDE CURTAIN AND TORSO AIR BAG DEPLOYED. THE CAUSE OF THE AIR BAG DEPLOYMENT WAS UNKNOWN. UPDATED 07/21/09. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10272877June 4, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 ACURA TSX. WHENEVER THE CONTACT ENGAGES THE BRAKES, THE VEHICLE PULLS TO THE RIGHT. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES, BUT THEY INSISTED THAT THERE WERE NO FAILURES. THE ISSUE OCCURRED INTERMITTENTLY ON SIX OCCASIONS, BUT COULD NOT BE DUPLICATED. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD BECAUSE A CRASH COULD OCCUR. HE BELIEVES THAT THE FAILURE IS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267529May 2, 2009
ENGINE AND ENGINE COOLING
ENGINE MAKING PINGING SOUND AROUND 1800-2500 RPM GIVE OR TAKE WHILE UNDER ANY KIND OF ACCELERATION. VEHICLE IS A MANUAL TRANSMISSION. IT DOESN'T MATTER WHETHER ITS WARM OR COLD. CAN BE IN ANY GEAR. PROBLEM OCCURS MOST OF THE TIME. VEHICLE IS 5 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266644April 24, 2009
ENGINE AND ENGINE COOLING:ENGINE
IN SEPTEMBER 2008, I PURCHASED A NEW 2009 ACURA TSX FROM AN AUTHORIZED ACURA DEALER IN PENNSYLVANIA. AFTER A FEW WEEKS OF DRIVING, I STARTED TO NOTICE A KNOCKING NOISE COMING FROM THE ENGINE. THE NOISE OCCURS CONSISTENTLY WHILE ACCELERATING (PARTICULARLY WHEN ACCELERATING BETWEEN 2000-3000 RPMS WHILE GOING UPHILL). PER THE DEALERS INSTRUCTIONS, I HAVE USED ONLY PREMIUM FUEL IN THE VEHICLE SINCE THE PURCHASE DATE. I HEARD THIS KNOCKING NOISE WHILE DRIVING THE CAR THROUGHOUT THE WINTER; HOWEVER, THE NOISE HAS BECOME PROGRESSIVELY LOUDER AS THE WEATHER HAS BECOME WARMER (THE NOISE IS MUCH LOUDER WHEN THE TEMPERATURE IS ABOVE 60 DEGREES). I TOOK THE CAR INTO THE DEALER (WHERE I PURCHASED THE CAR) TODAY (4/24/09). ONE OF THE TECHNICIANS RODE ALONG WITH ME, AND I WAS ABLE TO REPLICATE THE NOISE FOR HIM. THE TECHNICIAN ACKNOWLEDGED THE NOISE AND SAID THAT I SHOULDN'T WORRY ABOUT IT, THAT IT IS A NORMAL CHARACTERISTIC OF THE CAR. I RECEIVED A RECEIPT FROM THE DEALER STATING THIS IN WRITING. ALTHOUGH THE DEALER STATES THAT THIS IS A NORMAL NOISE, IT'S NOT SOMETHING I'VE EVER HEARD IN ANY OTHER CAR BEFORE (INCLUDING MY LAST CAR, WHICH WAS ALSO AN ACURA) AND I'M CONCERNED THAT THIS PROBLEM MAY ACTUALLY CAUSE DAMAGE TO THE ENGINE OVER AN EXTENDED PERIOD OF TIME. THERE ARE MANY OTHER PEOPLE THAT HAVE REPORTED THE SAME PROBLEM ON THIS WEBSITE, AND ON MANY OF THE ACURA DISCUSSION BOARDS. MY NEXT STEP IS TO TAKE THE CAR TO ANOTHER ACURA DEALER TO GET A SECOND OPINION, AND ALSO TO CONTACT ACURA'S CORPORATE CUSTOMER SERVICE DEPARTMENT. ANY ASSISTANCE THE NHTSA COULD PROVIDE TO THE GROUP OF PEOPLE THAT ARE EXPERIENCING THIS PROBLEM WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265021April 12, 2009
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING
NOISE COMING FROM 2009 ACURA TAX REAREND DRIVERSIDE. PIPING NOISE CAN BE HEARD WHEN STOPPING AND ACCELERATING. THERE IS A FRAME FLAW. I AM TOLD ACURA HAS A DESIGN FLAW. THEY HAVE TO FUSE TWO METAL PIECES TO GET THE NOISE TO QUIT AND THE DEALER HAD TO ORDER A SPECIAL TOOL FROM TORANCE CA. WHAT ELSE IS WRONG WITH THIS HORRIBLE HONDA PRODUCT. OH YEAH AND THE ENGINE PINGS A LOT. WHAT ARE WE TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264973April 11, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ACURA TSX 2004. TURNED ON THE AC WHILE DRIVING, NOTHING BUT WARM AIR WAS COMING IN. RESEARCHED ON-LINE FOR "04 TSX AIR CONDITIONER BROKEN" AND TO MY SURPRISE, THERE HAVE BEEN OTHER 04 TSX OWNERS WITH THE SAME ISSUE/PROBLEM - AN ACURA SERVICE ADVISOR HAS INDICATED THAT THERE HAVE A NUMBER OF FOLKS HAVING THE SAME ISSUE WITH THE SAME VEHICLE AND THAT THE TOTAL COST IS APPROX. $4000.00. TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE ENTIRE AC UNIT NEEDS TO BE REPLACED - AC COMPRESSOR FAILURE CAUSED METAL SHAVINGS TO BE SPREAD THROUGH THE SYSTEM - TOTAL COST APPROX. $4500.00. CONTACTED ACURA CLIENT SERVICES (HTTP://WWW.ACURA.COM/CLIENTSERVICES.ASPX), BUT HAVE BEEN INFORMED THAT THERE IS NOTHING THAT THEY CAN DO TO ASSIST ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264972April 11, 2009
SERVICE BRAKES, HYDRAULIC
ACURA 2004 TSX OWNER. JUST RECENTLY DISCOVERED THIS SITE; BUT AS WITH THE OTHER COMPLAINTS, I HAVE ALSO EXPERIENCE THE VEHICLE TO VIBRATE/SHIMMY WHILE APPLYING THE BRAKES. I HAVE TAKEN THIS TO THE DEALER, 1ST WHEN I HAD 12,000 MILES, AND BEING A NAIVE 1ST TIME CAR OWNER, I HAD TO PAY TO REPLACE THE BRAKES (APPRX. $300.00) FOR A BRAND NEW CAR! I THEN EXPERIENCED THIS AT APPROX. 25,000 MILES, AND AGAIN HAD TO PAY $300.00 FOR A NEW SET OF BRAKES. THIS IS AN ISSUE WITH ACURA - AND AS STATED BY OTHERS ON THIS DATABASE, IT MAY BE POSSIBLE THAT THIS COULD LEAD TO POSSIBLE INJURY DUE TO BRAKE MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264903April 10, 2009
ENGINE AND ENGINE COOLING
NO INCIDENTS YET. BUT--THE ENGINE OF MY BRAND NEW 2009TSX "PINGS"--PRODUCES "METALLIC NOISE" EVERY TIME I ACCELERATE. I HAVE CALLED A LOCAL DEALER IN BROOKLYN, NY AND THEY ASSURED ME THAT IT WAS A NORM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264122April 4, 2009
ENGINE AND ENGINE COOLING:ENGINE
ENGINE PINGS EXCESSIVELY UNDER LOAD AT BETWEEN 2,000 - 2,500 RPM. I AM RUNNING PREMIUM FUEL (91 OCTANE) AS DICTATED BY THE OWNER'S MANUAL. THIS HAPPENS EVERY TIME I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263774March 31, 2009
FUEL SYSTEM, GASOLINE
ENGINE PINGING/KNOCKING NOISE. TRIED THE HIGHEST OCTANE GASOLINE FROM VARIOUS GAS STATIONS BETWEEN 8/2008 TO CURRENT (4/1/09). CURRENTLY VEHICLE AT DEALERSHIP FOR SECOND EVALUATION. DEALERSHIP IS GOING TO DRAIN THE FUEL TANK AND FILL WITH PREMIUM GASOLINE AND DRIVE THE VEHICLE FOR 50 TO DETERMINE IF THIS IS A FUEL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263795March 31, 2009
ENGINE AND ENGINE COOLING
UPON ACCELERATION, ENGINE MAKES A RATTLING NOISE. I HAVE REPORTED THIS TO CROWN ACURA IN RICHMOND, VA, WHERE THEY HAVE INSPECTED THE VEHICLE AND SAY THIS IS CONSIDERED A "NORMAL" SOUND. THE SOUND IS UNNATURAL; I AM CONCERNED THAT THIS SOUND WILL EVENTUALLY LEAD TO A LARGER PROBLEM AND POSSIBLE ENGINE FAILURE. I HAVE REVIEWED INTERNET DISCUSSION BOARDS AND OTHERS REPORT THIS PROBLEM AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263604March 30, 2009
SUSPENSION:REAR
BOUGHT A USED 2006 ACURA TSX AT AN AUTO AUCTION IN DECEMBER, 2008. I NOTICED THE TIRES WERE WORN UNEVENLY SO I TOOK IT TO MY MECHANIC FOR AN ALIGNMENT. HE IMMEDIATELY NOTICED THAT THE REAR WHEELS HAD A FAIRLY NOTICEABLE NEGATIVE CAMBER, MORE SO ON THE RIGHT REAR THAN THE LEFT REAR, OF ABOUT 2 DEGREES, THEN WHEN HE PUT THE CAR ON THE RACK, HE FOUND THE FRONT TIRES HAD A SMALL TOE IN PROBLEM THAT COULD BE ADJUSTED BUT THE REAR SUSPENSION HAD NO PROVISION FOR ADJUSTMENT OF THE CAMBER. I DID SOME INVESTIGATIONS ON THE INTERNET TO SEE HOW OTHERS WERE DEALING ABOUT THIS PROBLEM, AND FOUND THAT A LOT OF OTHER TSX OWNERS WERE AWARE OF THE PROBLEM AND THAT THERE WERE SEVERAL AFTERMARKET MANUFACTURERS MAKING REAR SUSPENSION ADJUSTMENT KITS. I THEN STOPPED IN TO MY REGULAR ACURA DEALER REPAIR DEPARTMENT AND TALKED WITH THE SERVICE MANAGER TO SEE WHAT COULD BE DONE. HE SAID THAT IF I HAD BROUGHT THE CAR IN DURING THE WARRANTY PERIOD, I WOULD HAVE BEEN COVERED, BUT SINCE THE CAR WAS OVER THE 50,000 MILE WARRANTY PERIOD, I WAS OUT OF LUCK. I ASKED HIM WHAT THE FACTORY SPECIFICATIONS WERE FOR THE REAR CAMBER, AND HE TOLD ME THAT IT WAS A MINUS 1 DEGREE, PLUS OR MINUS 30 MINUTES. I PRESSED HIM FURTHER, POINTING OUT THAT THIS DEFECT WAS BUILT INTO THE CAR AND THAT THE MILEAGE ON THE CAR HAD NO BEARING ON THE AMOUNT OF CAMBER, AND THAT IF I HAD BROUGHT THE CAR IN TO THEIR SHOP TO GET THE REAR CAMBER BROUGHT INTO FACTORY SPECS, THE SHOP WOULDN'T HAVE BEEN ABLE TO DO THAT WITHOUT A NEW REAR LINKAGE KIT. I HAVE NOTICED THE REAR CAMBER PROBLEM ON MOST TSX'S IN THIS GENERATION OF THE CAR WHEN I'M OUT AND ABOUT. THE SERVICE MANAGER DID TELL ME THAT EVERYONE KNOWS THAT YOU ONLY GET 25-30K MILES OUT OF A SET OF TIRES ON A TSX, AND I AGREED BUT POINTED OUT THAT WAS ONLY BECAUSE THE REAR CAMBER DESIGN DEFECT CAUSES GREATLY INCREASED WEAR ON THE INNER PART OF THE TIRE. MY MECHANIC USUALLY SETS THE REAR CAMBER AT A -1/4 TO 1/2 DEGREE, AND WE CAN'T FIGURE OUT WHY THE ACURA DESIGN TEAM DID THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263166March 26, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
2009 ACURA TSX WAS PURCHASED ON 12/13 /08 IN SAN ANTONIO, TX. DURING THE 1ST MONTH THE CAR DEVELOPED AN ENGINE/KNOCKING NOISE WHEN DRIVING AND ACCELERATING. THE CAR HAS BEEN TAKEN TO THE DEALER A TOTAL OF 3TIMES. PER THE DEALER, THIS ISSUE APPEARS TO BE OCCURRING ON MANY 2009 TSX MODELS. THE NOISE IS CONSISTENTLY PRODUCED WHILE DRIVING AND ACCELERATING, FURTHER PRONOUNCED WHILE RPMS ARE BETWEEN 2000 AND 2700, AND HAS BECOME MORE PREVALENT/LOUDER AS TIME GOES BY. AS INSTRUCTED, THE VEHICLE IS ONLY RUN ON PREMIUM FUEL. THE DEALER HAS BEEN ABLE TO REPLICATE THE NOISE, BUT IS UNABLE TO DETERMINE A FIX. I ALSO CALLED ACURA CLIENT SERVICES AND WAS TOLD THAT THERE WAS NO KNOWN ISSUE FOR THE 2009 TSX, WHICH I FIND HARD TO BELIEVE BEING SO MANY OWNERS HAVE THIS PROBLEM. HOWEVER, ACCORDING TO THE DEALER, MANY TSXS ARE EXPERIENCING THE SAME ISSUE AND NOTHING CAN BE DONE BASED ON NO RESOLUTION FROM CORPORATE. GIVEN HONDA?S STRONG ROOT IN RELIABILITY, VALUE AND CUSTOMER SERVICE, I FIND IT HARD TO BELIEVE THAT THIS METALLIC KNOCKING/PINGING FROM AN ENGINE WOULD BE CONSIDERED ?NORMAL?. I AM VERY CONCERNED THAT THIS KNOCKING/PINGING NOISE IS A DESIGN FLAW/DEFECT THAT WILL DEVELOP INTO LONG-TERM SAFETY AND RELIABILITY ISSUE GIVEN THE DETRIMENTAL IMPACT TO THE ENGINE/POWERTRAIN. FINALLY, DUE TO THE FACT THAT I AM JUST BEING IGNORED BY THE DEALER AND CORPORATE, YOUR HELP/INTERVENTION OF THIS PROBLEM AND ANY RECOMMENDED SOLUTION WITH HONDA ACURA WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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