Acura TL Complaints

3,117 consumer complaints on file.

#10864641May 12, 2016
AIR BAGS, UNKNOWN OR OTHER
MY DASHBOARD HAS TWO LARGE CRACKS RUNNING THE WIDTH OF THE DASHBOARD, ALONG WHERE THE AIRBAGS ARE SUPPOSED TO DEPLOY. NO ACCIDENT CAUSED THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864679May 12, 2016
POWER TRAIN
WHEN I PUT THE CAR IN GEAR AND TURN OFF THE SWITCH, THE CAR KEEPS ROLLING AND DOES NOT PROVIDE ANY HINDRANCE DUE TO ENGAGED GEAR FROM ROLLING IT. I THINK THIS IS A PROBLEM, AS MY OTHER CARS DON'T DO THIS. ON MY MAZDA CX-9, IF I PUT IT IN GEAR AND TRUN OFF THE SWITCH, THE GEAR STAYS ENGAGED AND PREVENTS THE CAR FROM ROLLING. I THINK MY ACURA HAS A MANUFACTURING DEFECT IN THE TRANSMISSION SINCE IT LETS THE CAR ROLL EVEN WHEN IT IS IN THE GEAR AND ENGINE IS OFF. I HAVE ASKED MY DEALER IN FREMONT TO TAKE A LOOK AT IT, AND HE SAYS THERE ARE NO RECALLS. BUT MY MECHANIC SAID THAT THERE ARE RECALLS FOR THIS DEFECT. I WILL APPRECIATE IF YOU CAN PLEASE HELP ME WITH THIS. THIS PROBLEM IS CONSTANT, AND IT HAS NOT BEEN RESOLVED. I AM AFRAID THIS CAN CAUSE ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864180May 10, 2016
AIR BAGS, ELECTRICAL SYSTEM
I HAVE. NOTICED LARGE CRACKS ON TOP OF THE DASH , SOME WHERE MY AIRBAGS ARE. WHAT IF THE DEPLOY? THESE CRACKS CAME OUT OF NOWHERE AND I FEEL THEY ARE HAZARDOUS TO MY AIRBAGS IF THEY DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863897May 9, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE AND VSA WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL THREE TIMES TO MOVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE CONTACT LEFT THE DEALER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863914May 9, 2016
AIR BAGS
TAKATA RECALL. I LIVE IN NORTH CAROLINA. THE ACURA TL IS KEPT AT A HOME I OWN IN WOODRIDGE, IL. I RECEIVED A NOTICE FROM ACURA IN MARCH 2016 THAT THE AIRBAG NEEDED TO BE REPLACED. I CONTACTED MCGRATH ACURA OF WESTMONT WHERE I PURCHASED THE CAR TO HAVE THE AIRBAG REPLACED. THE APPOINTMENT DATE THAT MCGRATH GAVE ME WAS TUESDAY MAY 10, 2016. ON SATURDAY MAY 7 MY WIFE AND I FLEW FROM CHARLOTTE. NC TO MIDWAY, IL SPECIFICALLY TO TAKE THE ACURA TO MCGRATH FOR THE RECALL REPAIR TO BE CARRIED OUT TOMORROW. THIS MORNING I RECEIVED A REMINDER NOTICE FROM MCGRATH THAT MY APPOINTMENT TIME WAS SCHEDULED FOR TOMORROW AT 8:00 AM. I CONTACTED MCGRATH BY PHONE AND I'M NOW TOLD BY MCGRATH THAT THEY DO NOT HAVE THE PARTS TO DO REPLACED THE AIRBAG. 1). NOBODY FROM MCGRATH CONTACTED ME TO TELL ME THAT THEY DO NOT HAVE THE REPLACEMENT PARTS FOR THE AIRBAG. 2). TODAY I RECEIVE AN EMAIL FROM MCGRATH TELLING ME THAT THE WORK IS STILL SCHEDULED FOR TOMORROW EVEN THOUGH THEY DO NOT HAVE THE PARTS. 3). I'M VERY UPSET. I HAVE INCURRED COSTS TO FLY FROM NORTH CAROLINA TO ILLINOIS SPECIFICALLY TO HAVE THE AIRBAG REPLACED. I HAVE INVESTED TIME AND EFFORT ON THIS MATTER AND MY TIME AND EFFORT HAS BEEN COMPLETELY WASTED. 4). HOW DO I GO ABOUT GETTING REIMBURSED FOR MY TIME AND COSTS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864011May 9, 2016
ELECTRICAL SYSTEM
PURCHASED NEW, SINCE 2005 THE VEHICLE HAS HAD A PARASITIC BATTERY DRAIN WHICH CAUSES THE VEHICLE NOT TO START. OVER 10 BATTERIES HAVE BEEN REPLACED BY ACURA DEALERSHIPS OR AAA. I WAS TOLD BY FORMER CERTIFIED ACURA SERVICE REPRESENTATIVE THAT THIS PROBLEM IS WITH THE VEHICLES HANDS FREE SYSTEM CONTROL MODULE. ACURA HAS KNOWN, INTERNET RESEARCH, AND MY CONVERSATION ON THIS DATE 5/9/2016 WITH AN ACURA CUSTOMER REPRESENTATIVE CONFIRMED THAT ACURA HAS KNOWN ABOUT THIS PROBLEM SINCE 2004. THIS IS A SERIOUS PROBLEM WHICH CAN CAUSE THE VEHICLE TO STOP MOVING RESULTING IN LOSS OF POWER STEERING, CONTROL, OR POTENTIAL SERIOUS ACCIDENT. ANOTHER SERIOUS FACTOR IS THAT THERE IS NO WARNING SIGN WHEN THE VEHICLE BATTERY WILL FAIL. IN THE EVENT THAT THE BATTERY FAILS WITH OUT ANY WARNING WHATSOEVER IN AN EXTREME COLD, HEAVY RAINFALL, FLOOD CONDITIONS COULD POSSIBLE RESULT IN LOSS OF LIFE. THINK OF THE POSSIBILITIES WITH CHILDREN IN THE VEHICLE. COMMON SENSE DICTATES THAT MY COMPLAINT AND ALL OTHERS WHO HAVE TAKEN TIME TO FILE COMPLAINTS REGARDING THIS SERIOUS PROBLEM SHOULD RESULT IN A NHTSA RECALL. THE PEOPLE OF THE WORLD WHO BUY VEHICLES DON'T NEED BAD TAKATA INFLATORS OR BAD IGNITION SWITCHES .WHAT WE NEED IS A NHTSA WHICH WILL RESPONSIBLY ENFORCE ALL AUTOMOBILE MANUFACTURES TO PROVIDE QUALITY VEHICLES THAT HAVE THE BEST SAFETY FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863728May 7, 2016
AIR BAGS
TAKATA RECALL; I HAVE BEEN TRYING FOR SEVERAL WEEKS TO REACH A SUPERVISOR AT ACURA/HONDA TO DISCUSS MY OPTIONS REGARDING COMPARABLE TRANSPORTATION WHILE MY VEHICLE IS NOT DRIVABLE . TO DATE I'VE CALLED OVER SIX TIMES AND KEEP GETTING THE SAME STORY THAT THEY WILL CALL ME BACK WHEN AVAILABLE. ON ONE OCCASION I HAD A REPRESENTATIVE GIVE ME AN ALTERNATE NUMBER TO DISCUSS COMPENSATION. WHEN I CALLED THE NUMBER IT WAS A REPAIR SHOP IN CONNECTICUT. WHEN I CALLED BACK (SAME DAY) TO ACURA THEY HAD NO RECORD OF ME CALLING THAT DAY. IN SHORT, I'VE BEEN GETTING THE RUN-AROUND FOR TWO MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863751May 7, 2016
AIR BAGS
THIS ACURA TL HAS BEEN WELL CARED FOR. THE DASHBOARD HAS OVER THE LAST YEAR DEVELOPED SEVERAL DEEP CRACKS OVER THE PASSENGER AIRBAG AREA AND THROUGHOUT THE ENTIRE DASH NOW. IT STARTS FROM THE WINDSHIELD AND CRACKS ALL THE WAY TO THE FRONT OF DASH. VERY CONCERNED IF AIRBAG WOULD BE EFFECTED OR EVEN DEPLOY PROPERLY. ALSO IF PIECES OF THIS RIGID DASHBOARD WOULD HURT THE DRIVER OR PASSENGERS IN FRONT SEAT IF IN A ACCIDENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863304May 5, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE THE PROBLEM MAY BE OCCURRING AGAIN. NOW THE SECOND ISSUE IS THAT THE PASSENGER DASHBOARD SIDE IS CRACKED. I FEARED THAT THE AIRBAG WOULD EVENTUALLY DEPLOY THEREFORE I TOOK IT TO THE DEALER. THEY ASSURED ME THAT IT WAS SAFE AND WROTE ON THE PAPERWORK I RECEIVED THAT IT WAS SAFE. ON HOT DAYS, THE SPLIT ON BOTH SIDES OF THE AIRBAG ARE MUCH WIDER AND I CAN NOW SEE THE SHAPE OF THE HINGE OR BOLT THAT KEEPS IT TOGETHER. DRIVING WITH THIS SITUATION IS VERY UNNERVING. ACURA NEEDS TO REMEDY THIS ISSUE. THOSE THAT GO INTO MY CAR ARE APPALLED AND WOULD NEVER PURCHASE AN ACURA BASED ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863370May 5, 2016
AIR BAGS
ACURA IS ASKING ME TO CONTINUE TO DRIVE A HAZARDOUS AND PERHAPS FATALLY FLAWED VEHICLE WITH REGARDS TO THE AIRBAG RECALL THUS JEOPARDIZING MY LIFE AND THE LIFE OF OTHERS. I WAS INFORMED BY MY LOCAL DEALER IN THE ORLANDO, FL AREA THAT I NEEDED TO BRING IN THE VEHICLE IN AND SIGN A WAIVER THAT I WOULD NOT DRIVE THE VEHICLE UNTIL REPAIRED BUT THAT I NEEDED TO BRING SOMEONE ELSE WITH ME THAT WOULD DRIVE THE VEHICLE BACK TO MY HOME. THEREFORE, ACURA AGREES THAT THE VEHICLE IS DANGEROUS ENOUGH FOR ME NOT TO DRIVE BUT THAT I SHOULD HAVE 'SOMEONE ELSE' DRIVE IT BACK WHICH WOULD BE AN HOUR DRIVE. NOT SURE IF THAT 'SOMEONE ELSE' SHOULD BE A TEENAGER OR MY WIFE WHO'S LIFE I WOULD BE JEOPARDIZING IN THEIR EYES. BECAUSE THE DEALER WAS NOT AGREEING TO STORE THE VEHICLE WHILE IT WAITED ON PARTS AND BE RESPONSIBLE FOR THE VEHICLE, I HAD TO CONTACT CORPORATE AGAIN. THIS TIME THE ACURA CLIENT RELATIONS REPRESENTATIVE READ ME WHAT SOUNDED LIKE A SCRIPT THAT ADVISED ME THAT I COULD CONTINUE TO DRIVE THE CAR BECAUSE THE RECALL LETTER MAY HAVE SOUNDED HARSH BUT THE ONLY REAL PROBLEMS WERE WITH HONDA CIVICS OF MUCH OLDER YEARS. I FOUND THIS INTERESTING THAT THEY WOULD INFLUENCE ME TO CONTINUE TO DRIVE WHAT THE NHTSA HAS DETERMINED IS A DANGEROUS VEHICLE PROMPTING A RECALL AND THUS INCREASE THEIR LIABILITY FOR ANY INJURIES OR DEATHS THAT MAY OCCUR. THEREFORE MY COMPLAINT IS THAT ACURA IS ENCOURAGING OWNERS TO CONTINUE TO PUT THEIR LIVES, THE LIVES OF THEIR FAMILIES AND INNOCENT BYSTANDERS AT RISK THAT COULD RESULT IN SERIOUS INJURIES INCLUDING DEATH. I FIND THIS COMPLETELY UNACCEPTABLE. I CURRENTLY AM STILL WAITING FOR A CASE MANAGER TO RETURN MY CALL TO RESOLVE MY CASE. WHEN I CALL AGAIN I WAS TOLD THAT I HAVE TO WAIT WHICH MIGHT TAKE DAYS. AGAIN UNACCEPTABLE WHILE I CONTINUE TO BE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863488May 5, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD HAD A DEEP CRACK OVER THE PASSENGER SIDE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863150May 4, 2016
AIR BAGS
FOUR WEEKS AGO, MY DASH ALL OF THE SUDDEN GOT 2 LARGE CRACKS. THIS CAR IS GARAGED, AND WHEN PARKED OUTSIDE AT WORK, AD WINDOW SHADES TO PROTECT THE DASH AND KEEP THE FRONT SEATS AND STEERING WHEEL COOL. MY CAR WAS PARKED IN THE GARAGE, AND WHEN I GOT IT IN, THE CRACKS WERE THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863266May 4, 2016
AIR BAGS
II HAD AN HEAD COLLISION ACCIDENT BUT THE AIRBAG ON THE STEER WHEEL DIDN'T DEPLOY LEAVING ME SEVER NECK HEAD INJURIES
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10862933May 4, 2016
POWER TRAIN
THE CAR IS MAKING NOISE WHEN DRIVING, AND ACCELERATION IS SLOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862838May 3, 2016
AIR BAGS
TAKATA RECALL-MY VEHICLE HAS BEEN IN ACURA (MACCHURCHILL) SINCE FEBRUARY 23, 2016. THEY SAID IT COULD TAKE AS LONG AS UNTIL SEPTEMBER BEFORE MY VEHICLE IS REPAIRED. IN ADDITION, I RECENTLY DISCOVERED THAT MY AIRBAGS HAD BEEN PREVIOUSLY DEPLOYED ON THIS VEHICLE. I WAS NEVER NOTIFIED OF THIS, NOR DID I SIGN AN AIRBAG DISCLOSURE STATEMENT FORM. THE DEALERSHIP STATES THEY ARE NOT REQUIRED TO HAVE ME SIGN THIS FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862926May 3, 2016
AIR BAGS
TAKATA INFLATORS: I AM VERY DISSATISFIED WITH HOW HONDA/ACURA IS HANDLING THE RECALL OF THE 2014 ACURA TL AWD THAT I AM CURRENTLY LEASING. THE TWO OPTIONS THEY OFFERED IF I ACCEPT EITHER WILL END UP COSTING ME MORE MONEY AND PUTTING MORE CASH IN THEIR POCKET. I HAVE SPENT HOURS ON THE PHONE BEING TRANSFERRED FROM ONE DEPARTMENT TO ANOTHER 6 TIMES YESTERDAY WITHOUT SATISFACTION TO MY SITUATION AND YES I FIRST WENT TO DOWNTOWN ACURA IN CHICAGO TO DISCUSS MY OPTIONS. THE BEST DEAL THAT THEY COULD GIVE ME WAS TO TRADE IN MY 2014 ACURA TL AWD WHICH I AM PAYING $539.99 A MONTH & LEASE A 2016 ACURA FWD FOR 527.43 I DO NOT FEEL THIS IS A FAIR APPLES TO APPLES DEAL. I AM CURRENTLY LEASING AN AWD I DO NOT WANT TO DRIVE AN FWD.TO THEY WANT $569.57 A MO. FOR THE NEXT THREE YEARS FOR AN AWD. I WOULD HAVE TO PAY TAXES, TRANSFER OF TITLE FEES ECT. ACURA IS GOING TO MAKE MONEY IN THIS SITUATION LEASING ME A MORE EXPENSIVE VEHICLE AND I AM GOING TO LOOSE MONEY. SO WHO WOULD BE MAKING OUT ON THIS DEAL? ACURA OF COURSE. NOT ONLY ON THE INCREASED LEASE AMOUNT BUT WHEN THE PART IS AVAILABLE FOR THE 2014 ACURA THEY WILL BE ABLE TO SELL IT FOR A PRETTY PENNY SEEING AS HOW IT WILL BE AROUND 2 1/2 YEARS OLD WITH ONLY 21,000 MILES ON IT. TO BE HONEST I DON'T EVEN LIKE THE LOOKS OF THE NEW ACURA 2016. THE CHANGES THAT WERE MADE ARE NOT APPEALING TO ME. OPTION 2 IS TO GIVE THEM THE ACURA 2014 TO SIT ON THEIR LOT WHILE THEY RENT ME A TOYOTA COROLLA WHILE ALL THE WHILE I AM STILL PAYING $539.99 A MONTH FOR AN ACURA THAT I CAN'T EVEN DRIVE. I TRIED TRADING IT IN ON A NISSAN MARANO ONLY PROBLEM THEY WOULD LOSE MONEY TRYING TO GET ME A REASONABLE LEASE PAYMENT AFTER HAVING TO PAY OFF MY LEASE AT $5390.00. AS YOU CAN SEE I AM STUCK BETWEEN A ROCK AND A HARD PLACE. THIS ENTIRE SITUATION EXCUSE MY SLANG. SUCKS! I HOPE THERE WILL BE A CLASS ACTION SUIT STARTED AGAINST HONDA/ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862437May 1, 2016
AIR BAGS
AIR BAG LIGHT SENSOR IS ON AND ALL THE DASH IS CRACKED AND WE ARE AFRAID THE AIR BAG WILL NOT DEPLOY IN A ACCIDENT OR RANDOMLY WILL DEPLOY WITHOUT A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862439May 1, 2016
AIR BAGS
AIRBAG LIGHT SENSOR ON DASHBOARD ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862216April 29, 2016
AIR BAGS
I WAS DRIVING IN TOWN (15-25 MPH) WHEN MY DRIVER SIDE CURTAIN AIRBAG AND SEAT AIRBAG DEPLOYED FOR NO REASON AT, THERE WAS NO IMPACT TO MY VEHICLE. WHEN THE AIRBAGS DEPLOYED THE SHOCK OF IT CAUSED ME TO VEER TO THE RIGHT ROLLING UP ONTO A CURB AND BLOWING OUT MY FRONT PASSENGER SIDE TIRE. HAD TO GET THE TIRE REPLACED AND TOOK THE CAR TO A COLLISION CENTER TO SEE ABOUT REPLACING THE AIRBAGS. THE PEOPLE THAT REPLACED THE TIRE AS WELL AS THE PEOPLE AT THE COLLISION CENTER WERE BOTH SHOCKED TO SEE THAT THE AIR BAGS DEPLOYED WITH NO IMPACT TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862052April 28, 2016
STRUCTURE
WELL TODAY I TOOK MY ACURA TL TYPE S FOR A CARWASH AS USUAL AND AS I WAS PARKING ON THE SHADE I NOTICE A SMALL CRACK ON THE RIGHT HAND SIDE FRONT PASSENGER AIRBAG ON THE DASHBOARD AND AS I DROVE HOME AND PARK IN THE GARAGE THE CRACK HAD GOTTEN BIGGER AND NOW I'M SCARED THAT THE AIRBAG MIGHT JUST POP OUT ANYTIME. SO I DID SOME RESEARCH IN A POPULAR WEBSITE CALLED ACURAZINE WHERE IT'S A COMMUNITY OF HONDAS AND ACURAS OWNERS AND IM NOT THE ONLY ONE WITH THIS PROBLEM SO MAYBE YOU GUYS COULD DO A RECALL. THANK YOU FOR YOUR TIME *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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