Acura RDX Complaints

204 consumer complaints on file.

#11659951May 9, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
It was raining and I was sat at a stop light. The brakes started to slip a little no matter how much I pressed then all of a sudden the entire car started shutting down. Engine, Transmission, Power Steering, Lane Keep Assist, Collision warning, all the lights started flashing. The car was put into Limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658791May 4, 2025
SERVICE BRAKES, POWER TRAIN, STEERING
As I was turning a corner, my steering wheel completely locked up on me. I was stuck in the middle of the street trying to get my car to turn into our driveway. Thankfully, I was able to alert incoming traffic through my horn that I was there and stuck. This could’ve been a near death experience and I am uncomfortable driving any Acuras at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658740May 4, 2025
STEERING
Twice now, with two brand new 2025 Acura RDX of mine the power steering failed while I was driving. My first new car was purchased in January 2025, I had 414 miles on the car when the power steering was lost and the car was pulling me in one direction. I struggled but managed to get the car to a safe location and waited to be towed to the dealer. The dealer was nice enough to order me another RDX which I received in March. The car had 435 miles on it when while I was driving the power steering failed and the car was extremely hard to steer. Again, I struggled but managed to get to a safe location. I'm glad I don't live in an area where there are sharp curves in the road or I would have been doomed. The car is now at the dealer. I am going to ask for a full refund to purchase another brand. I'm terrified to get back into another RDX. I can't possibly be the only person who has experienced this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656728April 25, 2025
STEERING, LANE DEPARTURE: ASSIST
Respected Sir/Madam, I am filing this complaint about a road incident that occurred on [XXX] near [XXX] that resulted in a total car loss for me, [XXX] , wife of [XXX] (jointly insured through GEICO Auto Insurance ). I am a responsible driver with no history of at-fault collisions, and I suffered severe mental pressure and miraculously survived a near-death experience due to this incident, which involved no other vehicle (not an actual crash). Two airbags were deployed, and I escaped with small injuries thanks to the grace of almighty god. I am attaching a copy of the police report of the incident. The incident describes that the car skidded from right to left to right on the same lane before toppling over. As far as I could tell the vehicle was trying to correct itself which led to it overcorrecting and causing it to go back and forth before toppling over and landing on the side. It is our opinion that on a day where there was no natural constraint (rain, snow, or wind), a car toppling is a big shock! I firmly believe that negligent driving was not the cause of this incident because there was no turn, no bend, or no car in front or behind to slam the brakes suddenly. This, I believe, is purely the result of a software failure of the Acura car (probably to do with lane departure and automatic braking) that has caused a topple of such a heavy magnitude. I believe that this near-death experience is solely the fault of ‘Acura’, the car company that manufactured the 2022 Acura RDX AWD . I am registering this as a formal complaint today { 4/25/2025 } in Farmington Hills at [XXX] , Zip: [XXX] against Acura. I would like the bureau to obtain compensation of 1 Million US Dollars from Acura for a near-death experience and severe mental strain that [XXX] and I encountered due to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11656403April 23, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: WARNING
I was going around a curve at 20mph and all of a sudden my steering wheel locked up and so did my brakes and I ended up in a ditch. I took a picture of all the alerts that came up on the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11654551April 14, 2025
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653202April 7, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM, STRUCTURE
The contact owns a 2021 Acura RDX. The contact stated that while operating the vehicle, the front headlights and instrument panel lights started blinking off and on. The vehicle was later towed to the local dealer, who diagnosed the vehicle and determined that the body control module had malfunctioned due to water intrusion from the moon roof seals. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646812March 6, 2025
STRUCTURE:BODY
Panoramic sunroof pops under stress Acura TSB 23-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643177February 17, 2025
AIR BAGS, SEAT BELTS
I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639824January 31, 2025
SERVICE BRAKES, HYDRAULIC
The contact leased a 2024 Acura RDX. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal traveled to the floorboard and the vehicle failed to respond. The contact pumped the brake pedal, and the brake pedal responded as needed. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The contact stated while pulling out of a parking lot and depressing the brake pedal, the failure recurred. The contact pumped the brake pedal several times; however, the failure persisted, nearly causing a crash. The contact stated that upon engaging the electric parking brake, the vehicle stopped as needed. The contact was able to continue driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that the failure could not be duplicated. The dealer advised the contact to pump the brake pedal and to engage the electric parking brake during the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639766January 30, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639629January 30, 2025
SERVICE BRAKES
The front brakes and possibly the rear as well judder when applied at moderate and higher speeds. The sensation is disconcerting as though the brakes are prematurely failing. Malfunctioning brakes are obviously a safety issue. This is an ongoing problem and shouldn't be happening on a gently used, well maintained vehicle. It has been happening consistently and worsening for at least the past year. It is very reproducible but when I contacted the closest Acura dealer, they denied any known issues affecting this vehicle. No warning lamps or other errors were set but I doubt this issue is monitored by the vehicle's sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639203January 28, 2025
UNKNOWN OR OTHER
Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637752January 22, 2025
SERVICE BRAKES
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists no override ability to disengage the parking brake apart from the electronic switch. Again, an otherwise functioning vehicle can be disabled as the rear wheel(s) are seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637502January 21, 2025
VISIBILITY/WIPER
The rear windshield shattered due to no force from any outside forces. There were no signs of impact, and apparently this has happened to numerous owners of this specific model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637044January 20, 2025
VISIBILITY/WIPER
Rear windshield spontaneously shattered when closing the drivers side door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635833January 14, 2025
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635432January 11, 2025
SEATS, SEAT BELTS
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635411January 11, 2025
VISIBILITY/WIPER
12/28/2024 rear windshield completely shattered without any external impact. The car was sitting in driveway. Temperature was approximately 61 degrees. Dealership has refused to take responsibility even though part number is same as a service bulletin recall for 2019-2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634972January 8, 2025
WHEELS, SERVICE BRAKES
My 2022 Acura RDX has premature wear at 22,000 miles for its front rotors and back rotors. The vehicle creates unusual vibration and noise when braking and I cannot drive it due to this noise .When I contacted the Acura/ technician they told me that new model of Acura RDX has this problem especially during cold weather and its rotos wears due to new ceramic brake pads. The cost of replacing the front rotor and ceramic pad is about $1000 as per Acura and I cannot drive it unless I replace them all .Even if I replace them .The same problem will come again as the rotor and its pad are defective .I request you to solve this problem as the cost to maintain this vehicle is high due to this problem .most rotors need replacement only after 70,000 miles. Thank you for hearing me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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