Acura MDX Complaints

3,381 consumer complaints on file.

#11466572May 29, 2022
ENGINE
The vehicle stalls and loses all power when coming out of auto idle stop. This is a default feature that shuts the engine off when the vehicle stops to create fuel efficiency. But it is creating a terrible safety issue of having vehicles unexpectedly stopped on the roadway. The feature cannot be permanently turned off. Common issue on MDX forums without any real solution from dealership mechanics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466584May 29, 2022
ELECTRICAL SYSTEM
While driving on the interstate miles in cruise control vehicle started to reduce speed quickly. upon pressing the accelerator (as a semi was right behind me) nothing happened. I attempted to pump the gas pedal in desperation of not being hit as no pull off lane was available. After about 4 minutes vehicle was able to accelerate once again no warning signs or lights came on at this time (i had my 4 young children in the vehicle) extremely unsafe and yet no resolution with said issues. This has occurred 4 times as of yet. #2 dashboard display vehicle in park (P)blinking along with codes; lane departure failure, transmission system failure, blind spot failure. During this time i was able to still drive. Dealership verbalized they could not resolve the issue as no codes ect.,(Popped up) or Registered upon diagnosis. Has occurred 3 times. #3 vehicle door windows are loose as if they were going to fall right off. #4 When I start the engine there's a loud noise prior to starting and during idle. #5 Air conditioner stops working in the front only on occasions. Especially on warmer days. #6 not shifting smoothly. #7 Doors sound as if not sealed appropriately. #7 safety features warning of not able to function due yo overheating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465395May 20, 2022
SUSPENSION
The contact owns a 2002 Acura MDX. The contact stated that while driving at speeds exceeding 50 MPH, the front end of the vehicle would shake and vibrate with an abnormal chain-like sound coming from underneath the vehicle. The cause of the failure was not determined. There was no further information available. The local dealer and manufacturer were not notified of the failure. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464338May 12, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TRANSMISSION SLIPS,AND HESITATES TO SHIFT NORMALLY AND THEN GOES NORMAL AGAIN. VEHICLE IS IN MOTION WHEN THIS OCCURED ,IT HAPPENED WHILE CRUSING AT 35 MPH, AND AT 50 MPH, STREET ,AND HIGHWAY. I HAVE TAKEN IT INTO THE DEALER MULTIPLE TIMES TO FIND THE ISSUE AND ANYWAYS END UP WITH NO ANSWERS, I HAVE BEEN ABLE TO FIND MULTIPLE PEOPLE WITH THE SAME MAKE AND MODEL THAT HAVE THE SAME ISSUES WITH THEIR VEHICLE. I BOUGHT THIS CAR WITH 25,000 MILES AND IT NOW HAS 125,000 PROBLEM HAS NOT GOTTEN BETTER OR WORSE HAS BEEN THE SAME. THE BRAKE WARNING ALSO POPS UP RANDOMLY WHEN NO OTHER CARS ARE NEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464161May 11, 2022
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Rear tail gate lift motors are overheating and won't open rear hatch. The motors will lift the gait for about 5 or 6 openings, then the gate will not lift at all. The vehicle has to sit overnight for the system to "cool down". Once it cools down, the tailgate will operate the next date, but will operate only once. The car has to once again, sit overnight, in order to lift the tailgate 1 time. If the motors of the gate are overheating, this is a safety potential fire issue. At this time I am being told the motors are on back order, and I have no manual override in this vehicle to lift the tailgate hatch. If the same motors are being put back in the vehicle, without any modifications, this will not suffice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463079May 2, 2022
SERVICE BRAKES
Dealer says two warped rotors Brakes pads are good there has been no abnormal breaking while driving the car. I feel this is a faulty rotor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462850April 30, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Starting around 20,000 miles, my car started to majorly hesitate when I would step on the pedal trying to accelerate. Over time the problem became increasingly worse to the point where the car would slip into neutral causing a major hazard driving on the tollway when my car would decelerate when stepping on the gas pedal. This has caused me to have several very close near accidents. The dealership would keep saying that they could not replicate the problem. I have taken my car in on 8 separate occasions for this safety concern (4 different Honda/Acura dealerships trying to get help since the place I bought the car wouldn’t not help with a solution.) My car has also begun back rolling (15+ feet) when in drive. And yesterday, suddenly accelerated from 0 to 35 when waiting for our driveway gate to open. There are major issues with sudden acceleration when driving a speeds under 20mph and deceleration issue when stepping on the gas pedal trying to accelerate. I have opened a report with Honda over a year ago and keep getting the run around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462713April 29, 2022
STEERING
At slow speed our brand new vehicle with only 800 miles the electric power steering system failed causing difficulty manually steering the vehicle and pulling off the roadway. In addition every warning light illuminated on dashboard. Vehicle was towed to Acura of Turnersville in NJ and after three days is still being diagnosed. Internet searches have revealed several other owners with the 2022 Acura MDX and the same vehicle problems. One owner had Acura buy the car back after four months of diagnosis and no repair. Our dealer serivce advisor stated the had another 2022 MDX with the same issue only two weeks ago. This is a very serious situation as losing power steering at any speed could cause a crash if the driver doesnt have enough strength to manually steer the car. This is a potentionally serious situation the warrants further investigation by NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462485April 27, 2022
POWER TRAIN
Transmission surges when shifting between 1st gear to 2nd, feels like rear ended, the whole car jumps. Acura of America seems to not have a fix for this issue that a lots of 3rd generation ACURA MDX owners suffer from . Acura dealership only suggestion is transmission fluid flush, which is not a real fix for the transmission jump that can cause a serious accident while operating the vehicle in traffic. Acura Of America is aware of this issue but !!! No safety recall been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462182April 26, 2022
STEERING, SUSPENSION
I was driving onto an exit ramp around 50 to 60 mph on Rt 50 yo 495 south and VSA light appeared on dash. Also steering felt extremely loose. No control to steer and could not accelerate either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461767April 22, 2022
UNKNOWN OR OTHER
On several occasions the vehicle will come to a stop and from that stop will begin to stall-at that point almost completely loosing power and an indicator light on dash indicates that an undefined problem *exclamation mark* Each time, the car almost completely slows to almost a stall out, and the car behind me comes dangerously close to hitting me from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461251April 18, 2022
ENGINE, POWER TRAIN
On a regular basis, if accelerating to cross an intersection, car stops or hesitates for several seconds. We have almost been hit by cars several times in the past year. Dealership states everytime i have it serviced, they are unable to replicate and they have never heard of this. In a 5 minute internet search I have found many references to the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460818April 14, 2022
VEHICLE SPEED CONTROL, ENGINE
I was getting ready to pass a semi and when I went to accelerate I had no power. I pushed the pedal several times with no power. Then it finally kicked in and the car accelerated. I was almost rear ended due to me losing power. This has happened multiple times. No lights ever come on. I am also experiencing the car completely shutting off while stopped. When it does this, a message pops up that I need to shift to park. It takes a few tries and then I can restart the car. I have taken it to the dealership and they can’t replicate either issue. They told me there are no TSB’s on these issues. Dates this occurred in 2021: 8/27, 9/9, 10/5, 11/5. Dates this occurred in 2022: 3/4, 3/28, and 4/10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460385April 11, 2022
AIR BAGS
Had front collision with another vehicle and hit their passenger side of the vehicle and their Airbags Deployed on that side but my Airbags didn’t Deploy in the Front. I suffered injuries because it didn’t work.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11459728April 5, 2022
UNKNOWN OR OTHER
Sunroof exploded while driving for no reason!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459554April 4, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
I was driving on the highway at normal highway speeds of 70MPH when the car lost the ability to accelerate, and I was forced to make an emergency stop on the side of the interstate. With the heavy traffic on the interstate, this scenario could have been catastrophic as there is currently construction and no place to pull over for emergencies. The vehicle was towed to Hubler Acura in Greenwood IN where they performed a diagnostic test and no known issues were found on their diagnostic computer. However, the issue is not happening on a computer at the dealer, the issue occurred on the interstate while traveling 70mph. I have read several message boards where the users have posted similar experiences about losing power when accelerating in their 2017 MDX. The dealerships seem to offer a transmission fluid change or a computer reset as a solution. I have previously had the same acceleration issue and had these two items already completed within the past 90 days and neither issue resolved the problem, which further led to the most recent interstate incident. From my online research, Honda is either unwilling or unable to diagnose this common transmission problem and they need to be held accountable for their inaction. This issue needs to be addressed before it creates a scenario with fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459360April 3, 2022
ENGINE, SEAT BELTS, UNKNOWN OR OTHER
Was driving to the store and the vehicle lost all power it will crank and idle but. When u push the gas pedal it will not accelerate all the dash lights are flashing or staying on as of right now the vehicle is on the side of the road I had to walk 15 miles cause I left my phone at home so I couldn't call no one and. My 11 year old daughter was with me so she had to walk as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459054March 31, 2022
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
I was stopped at a light and as the light changed to green I began to accelerate to enter the on ramp to 75N. While driving onto the on ramp many warning lights came on as my car shifted into Neutral on its own. I couldn’t accelerate, switch it back to drive.or depress the break as it was locked. The car stopped and would not move on the entrance ramp to a busy highway. I called 911 because I was almost hit multiple times as I could not move the car. FDOT came to assist and saw that I could not depress the break, remove the emergency break, or get the car to move. After a few minutes we turned the car off and it started back up with no problem. The vehicle had to be towed to the dealer on 3/30/2022. Upon searching on the internet, I saw that this is not a new issue. I could have been killed yesterday while on the phone with 911 on the on ramp to the highway with vehicles approaching at a very high rate of speed and having to slam on their breaks and swerve off the road to avoid hitting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458546March 27, 2022
EXTERIOR LIGHTING
On my 2020 MDX the rear tail light is filling with moisture and water causing the tail light to fail. There is already a recall from Acura for 2014-2019 MDX for the same issue. Apparently Acura did not correct the issue for the 2020 models which uses the same part and did not address the issue. Acura needs to include the 2020 MDX as part of this recall as well. This is a safety as if the light fail can cause a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458493March 27, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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