Acura MDX Complaints

3,381 consumer complaints on file.

#11484554September 15, 2022
UNKNOWN OR OTHER
The engine does not start at once and when the key is turned off to try again, the engine explodes and the upper part of the engine case is completely torn off. At this time, there was a huge explosion sound like a bomb exploding and a lot of black smoke came out. It's not really a rocket engine, which is a huge force, but I really don't understand how much pressure was applied in the engine of an ordinary car, so that the engine cover was broken by the explosion. Even if a person intentionally smashed the engine cover like this, it would be impossible. If such an accident occurred while running, it is thought that there would have been many casualties. Although it is an old car, it was used without any problems until yesterday, and it is understandable that the car does not start even if there is a problem. I think that such a big engine explosion produced a problematic engine by Honda Acura. There must be various engineering reasons for the explosion, but we believe that it is a problem that should never happen again by identifying the cause, so we report it with photos. Please investigate to find out the cause and prevent further accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483808September 10, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
2018 purchased a little more than a month ago as a certified used Acura. Twice now we have been overridden by the automatic forward collision detecting something in front when NOTHING was there. Once on the freeway went from 70mph to 15 quickly and almost got rear ended. Just now on city street car stopped in the middle of intersection while turning left and overrides driver pressing gas pedal in both cases. Makes us scared to drive suv further and we have turned off that feature to see if it still happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483337September 7, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2019 Acura MDX. The contact stated while at a stop light and attempting to make a left turn, the vehicle lost motive power and stalled. The contact stated that a warning message to "Park and Restart” the vehicle was displayed. The contact shifted the vehicle into park(P) and attempted to restart the vehicle however, the vehicle would not start immediately. The contact stated that after several attempts the vehicle restarted. The vehicle was taken to the dealer and the contact was informed that the brake assist feature had drained the battery. The contact was informed that the battery needed to be replaced. The manufacturer was not contacted. The failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483057September 6, 2022
ENGINE, FUEL/PROPULSION SYSTEM
S25 S25 recall fuel system 2012 Campaign Number 12V063000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482647September 2, 2022
FUEL/PROPULSION SYSTEM
The car several times now has stopped in traffic and died after the idle stop was initiated while stopped in traffic. It will not start up for at least 30 seconds to a minute. We were almost rear-ended because we were stuck in the middle of the road. I was told that Canada has issued a recall because of this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482425September 1, 2022
ELECTRICAL SYSTEM
Car will not restart from the Auto Idle Stop when at a stop light. The dash goes blank then flashes everything and it takes a minute or so to restart. It has happened 3-4 times in the last 6 months. Once on a 55 mph highway. Very dangerous safety issue. I have take it to the Acura dealership service department and they say diagnostics does not show why. However, They said it has happened to their TXL model and a software update was the solution and they are hopeful they will get on update soon. Service associate did say others have been calling in about the same issue. But do not know if Acura is working on a fix. I did report the incidents to the national Acura customer service department and have a case number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482462September 1, 2022
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
On numerous occasions the Electric Power Steering, Lane Departure Warning, and Lane Keeping Assist problem lights illuminate on the dash and I lose all power steering. My car becomes extremely difficult to turn, particularly at lower speeds. This is a major safety hazard and warrants a recall. Had my wife been driving when this occurred she would not be able to turn the vehicle. This has happened on several occasions over the past 2 weeks. The car is being taken to the dealership tomorrow. Note: it appears that Acura and Honda have extended the warranty on several models for a similar issue, but not the 2014 Acura MDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482489September 1, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
The contact owns a 2019 Acura MDX. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The contact stated that after refueling the vehicle and driving several miles, the fuel gauge fluctuated to empty. The contact stated that the fuel gauge would indicate the incorrect amount of the fuel in t fuel tank. No warning light was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was notified of the failure and the contact was informed that there was no recall on the VIN, and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481779August 29, 2022
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
Driving down the freeway cruising around 70 miles per hour when the multiple sensors tripped and car started to slow down to 50 mph. Took the exit and when I came to a stop the car was moving very slow. Had to go over an overpass and it barely made it over. Close to home so drove the car slowly. The car at times would stop moving and took a little time for it to pick up and started moving slowly again. The sensors that showed were the electric parking brake problem, emissions system problem, transmission system problem, blind spot info system problem. Had I not been close to home or no exit near, my car would have kept slowing down on the freeway. Family car and I also had my kids with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481815August 29, 2022
POWER TRAIN
Traveling on I-49 north at approximately 80 mph without any sign of a problem when suddenly the car began breaking, shifted into neutral, hazards flashing, and every light on my dash lit up (Emission system Failure, Braking Failure, and Transmission Failure). At first I thought it had something to do with the cruise control, so I tried turning that off, which did not help, so I pulled over to the shoulder safely. This really could have been dangerous had there been more traffic because the car could not accelerate. Once on the shoulder I engaged the parking break as the car would not shift into park or any other gear. I turned off the car while I called state police and roadside assistance. After a while I was able to turn the car on and move it to reverse because I was about 30 yards past an entrance ramp that I could go to off the interstate. All lights were still lit up on the dash. It sounded rough. This was a very dangerous situation and Acrua needs to address this. It is currently awaiting evaluation at Acura of Lafayette.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481550August 27, 2022
ENGINE
The auto stop feature is enabled by default when the car is started. When stopped at a traffic light or in a traffic jam, the auto stop turns off the engine and is supposed to restart when the drivers foot is off the brake. The engine unexpectedly will not restart, and the car must be put in park, turned off, and restarted. This is dangerous in heavy traffic. The dealer replaced the battery as an attempted repair. The problem reoccurred. The dealer then updated the software, which also did not solve the problem. The dealer advised that Honda is aware of the problem and currently has no solution. I was advised to manually turn off the auto stop feature until a solution can be found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481241August 25, 2022
ENGINE
(4/2021). While cruising on a 2 lane hwy the power went to zero. All I could do was coast to the shoulder. Restarted and was on the go. If I was passing another car and this happened when there was oncoming traffic I could had a head on collision. This occurred twice on the same 3 day vacation Another time (8/2022) While cruising at normal speed and acceleration in the passing lane on the interstate all of a sudden the power went zero. All I could do was coast into the median to get out of traffic. I didn’t have time to check for warning lights. Just restored the engine and all was fine. Totally scary and unsafe. Dealer says they’ve had no similar complaints. Only thing to do is have it checked but if can’t duplicate the problem or find a code nothing they can do Thinking of selling it due to not knowing what deadly situation I may be in when it reoccurs. Internet chats are saying it happens to others as well. Where is the recall that should exist?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481031August 24, 2022
ENGINE
The auto engine disable function causes the car to stall unexpectedly. The car engine stops, and the car changes from Drive into Neutral. The only way to re-engage the engine is to place into Park and restart the car. Sometimes, it requires more than one attempt. Fortunately, this has only happened while the car has been stopped, but it has happened at several busy intersections, holding up traffic and creating a safety risk for me and others. Reading online, this is a known issue with suggestions to report this to NHTSA to include in the overall tracking. Hoping for a fix before someone crashes into my stalled car. I listed the last known date, but this happens with frequency (about 1x/week).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481035August 24, 2022
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
My car routinely sends a warning alert that there is an approaching object. It happens more frequently, when the temperature is hot, and it happens mostly when I am stopped at a traffic light. Occasionally, the alerts continue as I'm moving, which is really distracting, but even sitting at a traffic light is distracting and creating a safety issue. I listed yesterday's date, but this happens nearly every day that I drive this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480455August 21, 2022
ELECTRICAL SYSTEM
When the idle stop comes on it shifts the car to neutral and I must shut off the car to get it to start again. This happens while on the highway and is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480302August 20, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480221August 19, 2022
ENGINE, ELECTRICAL SYSTEM
On a few occasions, while at a stop light the auto idle engaged. When I lifted my foot from the brake pedal, which should restart the engine, the car Shifts automatically into neutral and cannot restart the engine. The dash shows a message saying that I must now shift to park. I have to then turn the car off, while in traffic, and then restart. This happens while in traffic, causing everyone behind me to wait or drive around. I have taken this to Acura of Stamford twice already, and they cannot recreate it. I have pictures of the car when it was in neutral. Other people have reported this occurring on a 2019 mdx as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479395August 15, 2022
STRUCTURE:BODY
Good afternoon, my Acura MDX 2016 roof paint peeling off. It is known problem. also I found gov. document for warranty extension. but Acura refuse to fix my MDX paint job. because of my car is not in the warranty extension list. please check attached my photo file. this shows perfectly matched claim requirement. 2016 Acura MDX white pearl color (NH603P) what should I do please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478793August 11, 2022
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
On a multi-day road trip, the car had a temporary complete loss of power on two separate days. Both times this happened after several hours of driving at highway speeds on I-15 in California, outside temperatures were in the 90s. After a slight deceleration and then applying the accelerator again, there was a 'clunk' like sound possibly from the transmission, and then a complete loss of power. The first time I tried to pull over to the breakdown lane, and then regained power after about 2-3 seconds. The second time, we were in the middle of traffic and were not able to pull over, but again after 2-3 seconds, the power came back. The engine did not rev up when applying the accelerator and there were no dashboard lights. This appeared to be either a transmission, fuel delivery, or engine management/drive by wire issue. While we luckily did not get into an accident, we did slow down significantly on the highway, requiring other drivers around us to break, or change lanes. I have made an appointment with my independent mechanic, but the car has not been inspected yet and I am not able to forcibly reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478870August 11, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura MDX. The contact stated that while the vehicle was idling, the engine suddenly shut off when the driver attempted to accelerate forward. During the failure, the message “shift into park to restart” had displayed. After shifting to the park position the engine was restarted and the vehicle operated as normal. The failure had occurred on at least four separate occasions and one time while attempting to park the vehicle. The contact indicated that the failure had occurred with and without the fuel-saving feature activated. The cause of the failure was not determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX