Acura MDX Complaints

3,381 consumer complaints on file.

#10197681July 27, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
REAR SEAT AIR CONDITIONER STOPPED WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198025July 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING 25 MPH, THE CONTACT WAS UNABLE TO DRIVE AT NORMAL SPEEDS WHEN THE RPMS WERE ABOVE 3000. HE IS ALSO UNABLE TO PLACE THE VEHICLE IN REVERSE. THE ACURA REPRESENTATIVE STATED THAT THEY INSPECTED THE VEHICLE PER RECALL NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND REPAIRS WERE MADE WITH THE PREVIOUS OWNER. THE DEALER ALSO STATED THAT THEY INSTALLED AN OIL COOLER TO AVOID BUILD UP WHILE IN SECOND GEAR. THE MANUFACTURER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT MILEAGE IS 105,000 AND FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197303July 23, 2007
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:STABILIZER BAR
2001 ACURA MDX VIBRATIONS LEAD TO DEALER/ MANUFACTURER TO FOCUS ON OTHER COMPONENTS THEN THE TRUE ISSUE. WERE DIFFERENT FINDS STATED TO DIVERT ATTENTION OF KNOW PROBLEMS, TO MINIMIZE FINANCIAL AND REPUTATION? (LEMON LAWS OR POOR DESIGN RUN AROUND?) I'M NOT THE PRIMARY DRIVER AND THEN WHEN I DROVE IT (MY WIFE IS THE PRIMARY DRIVER), SAME PROBLEMS WERE FELT AND IT ONLY HAD DEALER SERVICE SINCE PURCHASING IT IN 2001. I INVESTIGATED THE NOISE MYSELF ON 7/15 /2007 AND NOTICED THE MOTOR MOUNTS WERE BROKE. HOW LONG WERE THEY LIKE THIS, WHO KNOWS, BUT A NOTICEABLE ENGINE VIBRATION IS GONE AFTER I POINTED THIS OUT TO THE DEALER/ MANUFACTURER AND HAD IT REPAIRED. I ASKED FOR REIMBURSEMENT FOR THE MOTOR MOUNTS FROM THE MANUFACTURER SINCE IT IS A DOCUMENTED PROBLEM. THE MANUFACTURE, ACURA/ HONDA, WOULD NOT REIMBURSE DUE TO THE AGE AND MILEAGE. I PAID FOR THE REPLACEMENT OF THE MOTOR MOUNTS. A VIBRATION WAS OCCURRING AROUND 30 - 40 MPH, DEALERS/ MANUFACTURER STATE IT WAS A EGR VALVE NOT ALLOWING TRANSMISSION TO SHIFT SMOOTHLY, AND IT WAS DUE TO RUNNING BELOW GRADE GAS. PREMIUM HAS AND WAS RAN, YET THE TRANSMISSION WAS 1.5 QUARTS LOW OF TRANSMISSION FLUID, WHERE IS IT GOING? IS IT HEATING UP AND PUSHING BACK THROUGH THE EGR VALVE IN GASEOUS STATE AND THEN COOLING, CLOGGING THE INTAKE, THENCE EFFECTING THE SHIFTING? THERE IS KNOWN ISSUES WITH THE TRANSMISSIONS AND THE DEALER/ MANUFACTURER SHOULD REPLACE IT AND STEP UP TO THE KNOW ISSUE. LASTLY, THE SWAY BAR HAS BEEN LOSE AND I'VE BEEN TOLD IT WAS THE A/C COMPRESSOR TO A STRUT. I GOT UNDER THE VEHICLE AND WAS ABLE TO IDENTIFY IT THE FIRST TIME. IS THE MANUFACTURER HIDING KNOW ISSUES ON THESE ITEMS STATED ABOVE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196239July 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 ACURA MDX, WITH ~115,00 MILES ON IT. OVER THE LAST YEAR I HAVE PERIODICALLY EXPERIENCED SIGNIFICANT VIBRATION DURING SHIFTING OF GEARS. IN MY INVESTIGATION INTO THE MATTER,I HAVE FOUND THESE SYMPTOMS ARE IDENTICAL TO THOSE EXPERIENCED BY OTHER MDX OWNERS AND IS CONSISTENT WITH THE MANY COMPLAINTS OF FAILED TRANSMISSIONS WITH THE MDX MODEL. I HAVE TAKEN THE CAR TO THE DEALER , FRANKEL ACURA IN COCKEYSVILLE, MARYLAND, FOR SERVICE ON THIS ISSUE ON TWO SEPARATE OCCASIONS, BUT THEY HAVE CONSISTENTLY DENIED THAT THERE IS ANY PROBLEM WITH THE TRANSMISSION. HOWEVER, THEY HAVE OFFERED TWO REPAIRS THAT THEY SAID WOULD ADDRESS THE PROBLEM . REPLACED ENGINE MOUNTS AND FLUSHED/REFILLED TRANSMISSION FLUID FOR A TOTAL COST OF ~$800. THEIR CONTINUED DENIAL OF PROBLEM WITH THE TRANSMISSION CONFLICTS NOT ONLY WITH MY COMPLAINTS, AND THOSE OF MANY OTHER OWNERS, BUT THE CONCLUSIONS OF TWO INDEPENDENT MECHANICS I HAD EVALUATE THE TRANSMISSION ON MY MDX. ONE OF THESE MECHANICS IS A TRANSMISSION SPECIALIST AND THE OTHER HAS OVER THIRTY YEARS EXPERIENCE IN AUTO REPAIR. THEY BOTH CAME TO THE SAME CONCLUSION THAT THE TRANSMISSION IS FAILING ,AND ONE EVEN SPOKE TO THE SERVICE AND PARTS MANAGER AT FRANKEL ACURA ABOUT MY CASE. HOWEVER, FRANKEL ACURA WAS STILL DENYING ANY POSSIBLE PROBLEM WITH THE TRANSMISSION. IF ONE INVESTIGATES THIS TYPE OF COMPLAINT ON THE INTERNET, THEY WILL READILY FIND DOZENS IF NOT HUNDREDS OF SIMILAR CASES, AND A VERY CONSISTENT PATTERN OF DENIAL ON THE PART OF THE ACURA DEALERSHIP NETWORK. THERE IS NO DOUBT IN MY MIND THAT THIS ISSUE WARRANTS A PRODUCT RECALL, JUST LIKE THE ONE ISSUED FOR THE 2001 AND 2002 MDX MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195246July 3, 2007
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE HORN DOES NOT WORK. ACURA IS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 13,680 AND FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194175June 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TORQUE CONVERTER FAILED, CAUSING A TOTAL NEED FOR TRANSMISSION REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193644June 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2001 ACURA MDX STARTED TO HAVE MAJOR TRANSMISSION PROBLEMS. SEEMED LIKE WHEN I FIRST START DRIVING THE TRANSMISSION ONLY WENT TO SECOND GEAR AND DIDN'T GO HIGHER. IF I PUSHED THE GAS PEDAL THE RPMS WENT OVER 5000 AT SPEEDS OF ONLY 40 TO 50 MPH. SOMETIMES, IT FELT THAT THE CAR WAS IN NEUTRAL, AND WHEN THERE WAS A SHIFT IN GEAR THE CAR JUMPED AS WHEN SKIP PING A GEAR WHILE DRIVING A VEHICLE WITH MANUAL TRANSMISSION. THE WHOLE EXPERIENCE FELT LIKE WHEN I DROVE A MANUAL TRANSMISSION CAR FOR THE FIRST TIME AND DIDN'T KNOW HOW TO WORK THE SHIFTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193039June 12, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 ACURA MDX. THE VEHICLE WAS REAR ENDED WHILE STOPPED. THE SEAT BELT PRETENSIONER FAILED TO DEPLOY AND THE DRIVER SIDE SEAT COLLAPSED. THE DRIVER SIDE SEAT BELT BECAME UNLATCHED AND THE CONTACT WAS THROWN FORWARD SEVERAL TIMES. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10193216June 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
SAFETY RECALL ON 2001 ACURA MDX CUSTOMER STATES THAT THE TRANSMISSION PROBLEM STARTED IN 07 AND FEELS LIKE ACURA SHOULD PAY FOR IT BECAUSE IT FALLS UNDER THE RECALL FROM 04**CC THE CONSUMER STATED WHEN THE RECALL WAS FIRST ISSUED, HE TOOK THE VEHICLE TO THE DEALER WHO DETERMINED THAT THE TRANSMISSION WAS NOT IN SERIOUS ENOUGH CONDITION TO WARRANT REPLACEMENT, BUT INSTEAD AN OIL KIT WAS INSTALLED. ON MAY 25, 2007 THE TRANSMISSION DEVELOPED A PROBLEM WITH SHIFTING. THE VEHICLE WOULD REV MORE OFF A START AND SWITCH HARD INTO SECOND GEAR, MAKING PULLING IN FRONT OF A VEHICLE HARD. THE DEALER INSTALLED A TRANSMISSION AT AN ESTIMATED COST OF $3000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192055May 30, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
REAR FAN STOPPED WORKING FOR A/C & HEAT. MECHANIC ASSUMED IT WAS A BAD FAN MOTOR, BUT LATER DISCOVERED IT WAS A FAULTY R&R POWER TRANSISTOR. HE SAID THEY'VE SEEN A FEW OF THESE ON THE MDX'S. WE REPLACED THE OLD ONE WITH A NEW PART AND IT WORKS CORRECTLY NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192071May 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE AND THE VEHICLE FAILED TO SHIFT GEARS. THE DEALER STATED THAT THE TRANSMISSION IS DEFECTIVE AND SHOULD BE REPLACED. THE DEALER DID NOT MAKE THE REPLACEMENT BECAUSE THE CONTACT WANTED TO CONSULT WITH NHTSA. THE CURRENT MILEAGE IS 98,225 AND FAILURE MILEAGE WAS 98,125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187567April 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS GONE OUT IN MDX ACURA SUV, 2003. I HAVE PASSED MY WARRANTY BY 6,000 MILES. THE DEALER COULD NOT TELL ME WHY THE TRANSMISSION FAILED. THEY JUST SAID THE TRANSMISSION WAS COMPLETELY TOTALED , AND THEY DID NOT KNOW WHY OR WHAT HAPPENED. THE CAR WAS IN GOOD SHAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187523April 10, 2007
STRUCTURE:FRAME AND MEMBERS
ACURA MDX DRIVEN FOR 5 YEARS HAD MOTOR MOUNTS REPLACED AT 65,000 MILES. SEEMED LIKE WAS NOT THE ONLY MDX THAT HAD THIS PROBLEM. HAVING PART REPLACED, COULD SAVE PART IF NEEDED. THE FAILURE LED TO ENGINE VIBRATING , WHICH COULD LEAD TO MORE PROBLEMS, INCLUDING TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186944April 3, 2007
ENGINE AND ENGINE COOLING, STRUCTURE:FRAME AND MEMBERS
TWO MOTOR MOUNTS HAVE BEEN IDENTIFIED AS BROKEN (1) OR CRACKED (1). THESE ARE THE RIGHT AND FRONT MOTOR MOUNTS ON AN ACURA MDX 2002. THE VEHICLE HAS ONLY 61,000 MILES ON IT. BASED ON AN INTERNET SEARCH AND CHECK OF THE CONSUMER REPORTS WEB SITE, THIS APPEARS TO BE A COMMON PROBLEM FOR THE ACURA MDX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186581March 30, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*-THE CONTACT STATED THAT WHILE DRIVING THE 2001 ACURA MDX,ON A CLEAR DRY DAY AT 50 MPH THE VEHICLE MADE A JERKING MOTION AND FELT AS IF THE VEHICLE WENT INTO PARK. THE VEHICLE SKIDDED ON THE ROAD, IT SHIFTED INTO GEAR , AND THE RPMS WERE HIGH. THE VEHICLE DIDN'T LOSE POWER, BUT DID LOSE ACCELERATION. HE WAS ABLE TO PUT THE FOOT ON THE ACCELERATOR AND PROCEED, BUT THE VEHICLE WOULD ONLY GO ABOUT 30-35 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THE TRANSMISSION WAS RUINED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THIS VEHICLE HAD 125,000 MILES, AND THE REPLACEMENT OF THE TRANSMISSION TOTALED $4,100, THE DEALERSHIP REPLACED THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALERSHIP DUE TO A NOISE FROM THE ENGINE. THE DEALERSHIP INFORMED HIM THAT THE ENGINE MOUNT SHEARED. THE CONTACT STATED THAT THIS WAS GOING TO COST HIM ANOTHER $500.00. THERE WAS RECALL O4V176000 CONCERNING THE POWERTRAIN: AUTOMATIC TRANSMISSION, BUT THIS VEHICLE WAS NOT INCLUDEDE IN THE RECALL. THE CURRENT MILEAGE WAS 126,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186377March 28, 2007
EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE DRIVING 35 MPH OUT OF THE PARKING LOT AND ACCELERATING THE VEHICLE MADE A NOISE AND HESITATED. THE CONTACT DROVE TO THE SIDE OF THE ROAD, AND THE FAILURE OCCURRED ON TWO ADDITIONAL OCCASIONS. THE VEHICLE WAS TOWED TO DEALER. THE CURRENT AND FAILURE MILEAGE WERE 59000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185638March 20, 2007
ENGINE AND ENGINE COOLING
ACURA MDX YEAR 2003. DEALER DISCOVERED DURING REGULAR MAINTENACE THAT TWO OF ENGINE MOUNTS BROKE. PARTS WERE RELACED AT TOTAL OF $650.00. I THINK THISWAS A DEFECTIVE DESIGN ,AND NOTICED MANY SIMILAR PROBLEMS ON THE WEBSITE. ACURA SHOULD REPLACE ALL ENGINE MOUNTS WITH UPDATED DESIGN AT NO COST TO CUSTOMERS. I OWNED MANY OTHER VEHICLES AND I NEVER HAD TO REPLACE ENGINE MOUNTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185698March 20, 2007
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE DEALER INFORMED THE CONTACT THAT ALL FOUR MICHELIN CROSS-TERRAIN TIRES ROTTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE THREADS WERE CRACKED, AND THEY WERE UNABLE TO DETERMINE THE REASON FOR THE FAILURE. ALSO, THE DEALER ADVISED THE CONTACT THAT THE NORMAL THREAD COUNT WAS 1132 ,AND THE TIRES CURRENTLY HAD A THREAD COUNT OF 832. THE CURRENT AND FAILURE MILEAGE WERE 38500. *AK UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186846March 15, 2007
TIRES
MICHELIN TIRES P235-65R17103T CUSTOMER STATES THAT THE TIRES HAVE ENOUGH RUBBER ON THEM BUT ARE CRACKING ON THE TREAD**CC THE CONSUMER WAS TOLD THE TIRES HAD DRY ROT DUE TO WEATHER CONDITIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185085March 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
1ST INCIDENT: WE WERE GOING UP A HILL WITH CAR FULL OF CHILDREN WHEN MY 2002 ACURA MDX SLOWED DOWN CONSIDERABLY AND THE RPM REVVED UP TO 4-5,000. IT CONTINUED TO DO THIS AS TRUCKS AND CARS STARTED TO PILE BEHIND ME. I FINALLY REACHED AN EXIT AND PULLED OVER. AFTER PARKING, I COULD NOT REVERSE, IT WOULD NOT MOVE. AFTER WAITING AN HOUR FOR THE TOW TRUCK, WE DECIDED TO TEST THE CAR AROUND THE PARKING LOT .. IT STARTED DRIVING LIKE NOTHING WAS WRONG, AND REVERSED AGAIN. SO WE TOOK OUR CHANCES AND DROVE CAREFULLY HOME. THE CAR DIDN'T ACT UP AFTER THAT BUT WE STARTED A CASE WITH ACURA/HONDA AFTER REALIZING THERE WAS A MASS TRANSMISSION RECALL. THEY SAID MY VIN WAS NOT UNDER THE RECALL WARRANTY AND THEY COULD NOT HELP. 2 DAYS LATER: WE ASSUMED THE HILL MUST HAVE BEEN TOO MUCH FOR THE CAR, BUT IT WAS OK TO DRIVE ON FLAT ROADS. WHILE DRIVING UNDER NORMAL CONDITIONS AT 35 MPH, THE CAR JERKED VIOLENTLY AND CONTINUED TO UNTIL I PULLED TO THE SIDE OF THE ROAD. AFTER A PHONE CALL TO ASSESS WHAT MIGHT HAVE HAPPENED, IT WAS SUGGESTED THE TRANSMISSION WAS ACTING UP. I CAUTIOUSLY DROVE THE CAR HOME WITH MY YOUNG DAUGHTER IN TOW. AFTER RESEARCHING THE ACURA TRANSMISSION RECALL, I GOT A CASE GOING AGAIN WITH HONDA. THEY SUGGESTED I TAKE THE CAR IN FOR A DIAGNOSTIC. I DID JUST THAT AND FAXED IN THE TECH COMMENTS. BASED ON THE COMMENTS, THEY CONCLUDED THAT THEY WILL NOT HELP BECAUSE I HAD TOO MANY MILES (98K) AND MY CAR WAS "POORLY MAINTAINED". HOWEVER I CONTESTED HOW IT WAS POORLY MAINTAINED AND THEY COULD NOT GIVE ME AN ANSWER. I BOUGHT THE CAR 6 MONTHS AGO AT 95K AND PERFORMED ITS REGULAR OIL CHANGE AND TRANSMISSION FLUID. THEY RECOMMENDED I HAD TO REPLACE MY CV BOOTS AND BRAKES, BUT I DON'T SEE HOW THAT WOULD AFFECT THE TRANSMISSION. THEY QUOTED ME AT $5000 AND WOULD SEE TO ANY DISCOUNTS. AFTER MUCH RESEARCH, IT IS APPARENT THAT THERE ARE DEFINITELY MANUFACTURER DEFECTS IN THESE TRANSMISSIONS, BUT ACURA AND HONDA HAS MADE IT CLEAR TO ME THEY ARE NOT WILLING TO HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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