Acura MDX Complaints
3,381 consumer complaints on file.
- #10449577February 28, 2012ELECTRICAL SYSTEM
IGNITION CAN BE TURNED OFF IN ANY GEAR AND KEY REMOVED. THIS SHOULD ONLY BE POSSIBLE WHILE IN PARK FOR SAFETY CONSIDERATIONS. VEHICLE WILL COAST IF ON A GRADE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449190February 24, 2012SEATS
PURCHASED THIS VEHICLE USED. RECENTLY NOTICED BACKREST PORTION OF DRIVER SEAT OVERHEATS WHEN SEAT HEATER TURNED ON HIGH SETTING AND SMELLS LIKE BURNT POPCORN. THE HEATER HAS CAUSED A HOT ENOUGH TEMPERATURE TO BURN THROUGH THE LEATHER SEAT CREATING AN APPROXIMATELY 2MM SIZE BURN IN THE DRIVER'S BACKREST. I ALSO NOTICED BROWN DISCOLORATION IN THE DRIVER'S SEAT BASE AND WHAT APPEARS TO BE A SIMILAR PROBLEMATIC AREA ON THE FRONT PASSENGER SEAT BASE WITH A HARDENED LEATHER AREA ABOUT THE SIZE OF A 3X3 POST-IT NOTE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448068February 15, 2012SEATS
BACKREST PORTION OF DRIVER SEAT HEATS TO AN EXTREMELY HIGH & UNBEARABLE TO TOUCH(EVEN WITH MULTIPLE LAYERS ON IN WINTER) TEMPERATURE WHEN SEAT HEATER TURNED ON HIGH SETTING. THE HEATER HAS CAUSED A HOT ENOUGH TEMPERATURE TO BURN THROUGH THE SEAT. THERE IS A GUMSTICK SIZE BURN IN THE PORTION OF THE SEAT WHERE IT GETS THE HOTTEST(COINCIDES ANATOMICALLY WITH DRIVER'S MIDDLE TO UPPER RIGHT SIGHT OF BACK). THE HEATER BURNED THROUGH THE EXTERNAL LEATHER COVERING WHICH IS NOW BLACK FROM THE BURN. ALSO THE LEATHER IS HARDENED AROUND THAT AREA FROM THE HIGH TEMPERATURE AND FEELS LIKE BURNED, HARD PLASTIC. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10446274February 2, 2012ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY WIFE WENT OUTSIDE OF OUR HOME TO GET INTO HER ACURA 2007 MDX TO GO TO WORK. WHEN SHE STARTED THE VEHICLE UP, IT STARTED SHAKING AND BLOWING OUT WHITE SMOKE FROM THE EXHAUST PIPES WITH AN UNUSUAL NOISE. SHE TURNED THE VEHICLE OFF AND CALLED OUR INSURANCE COMPANY WHICH SENT A TOW TRUCK OUT TO TAKE IT TO THE DEALER. AFTER THE SERVICE REPRESENTATIVE ACCEPTED THE VEHICLE AND HAD HIS MECHANIC INSPECT IT TO SEE WHAT CAUSED THE SMOKING. THE MECHANIC INFORMED THE SERVICE REPRESENTATIVE THAT THE AIR COMPRESSOR MALFUNCTIONED AND CAUSED AN ELECTRICAL SHORTAGES. THIS WAS THE REASON FOR THE AIR COMPRESSOR WHY THE AIR COMPRESSOR WERE BLOWING FREON INTO THE ENGINE AND CAUSED IT TO SMOKE WHEN THE ENGINE STARTED. WE HAVE NEVER MISS A SERVICE AND FOLLOWED THE RECOMMENDED REQUIRED MAINTENANCE. I ASK THE SERVICE REPRESENTATIVE WHAT WOULD IT COST TO HAVE MY WIFE'S SUV REPAIRED? THE PRICE THE SERVICE REPRESENTATIVE GAVE WAS AN ESTIMATION OF $1,900.00 PLUS LABOR. THE SERVICE REPRESENTATIVE TOLD ME THERE WAS NOTHING HE COULD BECAUSE THE WARRANTY HAD EXPIRED AND THERE WERE NO RECALLS ON THIS ISSUE. JUST BECAUSE THERE ARE NO SAFETY RECORD ON FILE DOESN'T MEAN THAT THE DEALER SHOULD NOT LOOK INTO THE HAZARD. WHAT IF THIS PROBLEM OCCURRED WHILE MY WIFE WAS ON HER WAY TO WORK, AND ALL THIS FREON AND SMOKE WERE RELEASED INSIDE HER VEHICLE AND CAUSED HER TO HAVE AN ACCIDENT? MY WIFE AND I HAVE PURCHASED 4 VEHICLES FROM ACURA BRAND NEW OFF THE SHOWROOM FLOOR. IT APPEARS TO ME THAT EVERY TIME THE WARRANTY RUN OUT OUR CARS, WE BEGIN TO HAVE MECHANICAL ISSUES WHICH LEAD ME TO BELIEVE ONE OR TWO THINGS; EITHER THE MECHANICS ARE TAKING SHORT CUTS IN PERFORMING THE MAINTENANCE OR THE CAR WORKMANSHIP IS NOT WHAT ACURA SAY IT IS. THE WAY THAT I FEEL ABOUT MY TL AND MY WIFE'S MDX THAT WE WILL NEVER BUY ANOTHER ACURA VEHICLE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10445411January 26, 2012STEERING
A WHINING SOUND IS BEING DISCOVERED FROM THE POWER STEERING PUMP/RACK AREA AFTER 30 MINUTES OF DRIVE ON HIGHWAY THEN SLOWDOWNS TO THE STREETS. THE WHINING NOISE GETS LOUDER WHEN TURNING THE STEERING WHEEL TO EITHER LEFT OR RIGHT (NOT NECESSARILY ALL THE WAY). THE NOISE GO AWAY AFTER STOPPING THE ENGINE FOR A COUPLE OF HOURS. DIAGNOSED AT THE DEALER, FOUND TO BE A DEFECTIVE PART - POWER STEERING RACK (53601-STX-A01). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10443977January 16, 2012POWER TRAIN
TRANSMISSION FAILURE CAUSED BY PLUGGED FLUID COOLER IN RADIATOR.FOLLOWING OCCASIONAL UNDIAGNOSED HIGH TRANSMISSION TEMPERATURE FLUID WARNINGS WHEN TOWING A TRAILER, CAR SHIFTED UNEXPECTEDLY INTO 2ND GEAR AT HIGHWAY SPEEDS. JUST PRIOR, SHIFTING HAD BECOME SLIGHTLY ERRATIC, INCLUDING SHARP ENGAGEMENT ABOVE IDLE WHEN PULLING AWAY. ERRATIC BEHAVIOR WAS NOTICEABLE, BUT NOT DISCONCERTING. ONCE THE TRANSMISSION STARTED SHIFTING INTO 2ND GEAR AT HIGHWAY SPEEDS, THE VEHICLE WAS SLOWED, AND PULLED OFF THE HIGHWAY BRIEFLY TO COOL. UPON RESTARTING, ERRATIC SHIFTING CONTINUED. TRIP COMPLETED BY HOLDING CAR IN 2ND GEAR. VEHICLE OPERATED NORMALLY NEXT MORNING DRIVING TO SHOP. DIAGNOSIS WAS COMPUTER UNABLE TO DETERMINE WHAT GEAR TRANSMISSION WAS IN. SHOP PERFORMED COMPLETE TRANSMISSION OVERHAUL. CAR THEN OPERATED NORMALLY - UNTIL TRAILER TOWING AGAIN ATTEMPTED. TRAILER HAD BEEN TOWED WITH INDETICAL LOADING FOR SOME 6+ YEARS WITHOUT PROBLEMS, INCLUDING MOUNTAIN PASSES IN 3RD GEAR. NOW WHEN TOWING TRANSMISSION OVERHEATED WITHOUT WARNING IN COLD WEATHER, INCLUDING OVER-TEMPERATURE LIGHT, & TRANSMISSION FLUID SPRAYING OUT, WETTING THE UNDERSIDE OF THE CAR & EXHAUST SYSTEM, CREATING SMOKE CLOUD. REPEATED ATTEMPTS TO FIX WERE UNSUCCESSFUL UNTIL TRANSMISSION SHOP FINALLY FOUND FLUID COOLER INTEGRAL TO THE RADIATOR PLUGGED SOLID, ALLOWING NO FLUID FLOW THROUGH THAT COOLER OR THE FACTORY-INSTALLED TOWING PACKAGE COOLER. WARNING! IF YOU HAVE AN OLDER ACURA THAT EXPERIENCES TRANSMISSION FLUID OVERHEATING, RADIATOR REPLACEMENT IS LIKELY NEEDED. IT IS LIKELY THAT THE OVERHEATING HASTENED THE FAILURE OF THE TRANSMISSION. THE SEVERE DECELERATION OF THE VEHICLE WHEN DOWNSHIFTING ON ITS OWN INTO 2ND GEAR AT HIGHWAY SPEED COULD EASILY HAVE RESULTED IN A SERIOUS ACCIDENT. TRANSMISSION PROBLEMS ARE COMMON WITH THIS MODEL OF VEHICLE. I AM SURPRISED THAT HONDA HAS NOT DONE SOMETHING ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10443974January 16, 2012POWER TRAIN
TRANMISSION FAILURE CAUSED BY PLUGGED FLUID COOLER IN RADIATOR. FOLLOWING OCCASIONAL UNDIAGNOSED HIGH TRANSMISSION TEMPERATURE FLUID WARNINGS WHEN TOWING A TRAILER, CAR SHIFTED UNEXPECTEDLY INTO 2ND GEAR AT HIGHWAY SPEEDS. JUST PRIOR, SHIFTING HAD BECOME SLIGHTLY ERRATIC, INCLUDING SHARP ENGAGEMENT ABOVE IDLE WHEN PULLING AWAY. ERRATIC BEHAVIOR WAS NOTICEABLE, BUT NOT DISCONCERTING. ONCE THE TRANSMISSION STARTED SHIFTING INTO 2ND GEAR AT HIGHWAY SPEEDS, THE VEHICLE WAS SLOWED, AND PULLED OFF THE HIGHWAY BRIEFLY TO COOL. UPON RESTARTING, ERRATIC SHIFTING CONTINUED. TRIP COMPLETED BY HOLDING CAR IN 2ND GEAR. VEHICLE OPERATED NORMALLY NEXT MORNING DRIVING TO SHOP. DIAGNOSIS WAS COMPUTER UNABLE TO DETERMINE WHAT GEAR TRANSMISSION WAS IN. SHOP PERFORMED COMPLETE TRANSMISSION OVERHAUL. CAR THEN OPERATED NORMALLY - UNTIL TRAILER TOWING AGAIN ATTEMPTED. TRAILER HAD BEEN TOWED WITH INDETICAL LOADING FOR SOME 6+ YEARS WITHOUT PROBLEMS, INCLUDING MOUNTAIN PASSES IN 3RD GEAR. NOW WHEN TOWING TRANSMISSION OVERHEATED WITHOUT WARNING IN COLD WEATHER, INCLUDING OVER-TEMPERATURE LIGHT, & TRANSMISSION FLUID SPRAYING OUT, WETTING THE UNDERSIDE OF THE CAR & EXHAUST SYSTEM, CREATING SMOKE CLOUD. REPEATED ATTEMPTS TO FIX WERE UNSUCCESSFUL UNTIL TRANSMISSION SHOP FINALLY FOUND FLUID COOLER INTEGRAL TO THE RADIATOR PLUGGED SOLID, ALLOWING NO FLUID FLOW THROUGH THAT COOLER OR THE FACTORY-INSTALLED TOWING PACKAGE COOLER. WARNING! IF YOU HAVE AN OLDER ACURA THAT EXPERIENCES TRANSMISSION FLUID OVERHEATING, RADIATOR REPLACEMENT IS LIKELY NEEDED. IT IS LIKELY THAT THE OVERHEATING HASTENED THE FAILURE OF THE TRANSMISSION. THE SEVERE DECELERATION OF THE VEHICLE WHEN DOWNSHIFTING ON ITS OWN INTO 2ND GEAR AT HIGHWAY SPEED COULD EASILY HAVE RESULTED IN A SERIOUS ACCIDENT. TRANSMISSION PROBLEMS ARE COMMON WITH THIS MODEL OF VEHICLE. I AM SURPRISED THAT HONDA HAS NOT DONE SOMETHING ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10443511January 11, 2012ENGINE AND ENGINE COOLING
THIS VEHICLE IS ONLY 2 YEARS AND 2 MONTHS OLD (BOUGHT IN NOV. 2009), YET THE BATTERY KEEPS FAILING (AND THERE WERE NO LIGHTS LEFT ON AFTER THE ENGINE WAS SHUT OFF, AND NOTHING DONE OUT OF THE ORDINARY WITH THE CAR ON THE 3 OCCASIONS THIS WEEK THAT THE "SHUT OFF" OCCURRED). WE'VE HAD TO CALL ACURA ROADSIDE ASSISTANCE 3 TIMES THIS WEEK (WEEK OF JAN. 9TH, 2012). TODAY IS JAN. 10, 2012 AND WE HAD TO BE BOOSTED THIS MORNING AGAIN. WE EVENTUALLY TOOK IT IN TO THE MANHATTAN ACURA DEALERSHIP TODAY (1/10/12) AND WAS TOLD THAT THE BATTERY WAS, INDEED, DEFECTIVE. WE WERE ALSO INFORMED THAT OTHERS HAVE COME IN TO THAT LOCATION WITH THE SAME ISSUE (ALL ACURA OWNERS). PERHAPS, THIS SHOULD BE OFFICIALLY NOTED JUST IN CASE THERE ARE PLENTY MORE WITH THIS EXPERIENCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442746January 6, 2012POWER TRAIN
I HAVE CODE P0740 WHICH IS TCC FUNCTION. MY TRANS IS OPERATING ERRATICALLY AND UNDRIVEABLE. AFTER FAITHFUL SERVICE INTERVALS THE TRANS DIED IN MY CAR. ACURA DENIES KNOWLEDGE OF THE PROBLEM EVEN THOUGH THERE ARE THOUSANDS OF PEOPLE THEIR TORQUE CONVERTER FAILED DUE TO A DESIGN FLAW. I WAS ALMOST KILLED WHEN THE TRANS SHUDDERED AND STALLED IN THE MIDDLE OF THE ROAD. I AM FURIOUS THIS CAR IS EXPENSIVE AND NO NEED FOR TRANSMISSION FAILURE AT SUCH LOW MILEAGE. PLEASE RECALL AND HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442527January 5, 2012POWER TRAIN
RPM'S RUN HIGH AND THEN SUDDEN ENGINE CUT OFF; IN ADDITION, A SHUDDER OR VIBRATION DEVELOPS WHILE DRIVING AT SPEEDS BETWEEN 35 AND 40 MPH. ACURA STATED A FAILED AUTOMATIC TRANSMISSION TORQUE CONVERTER. IT IS RECOMMEND REPLACING THE TORQUE CONVERTER AND INSTALLING AN UPDATED POWERTRAIN CONTROL MODULE (PCM) TO CORRECT THIS CONCERN. THERE ARE NO CHECK ENGINE LIGHTS OR CODES AT THIS TIME. TRANSMISSION WAS REPLACED AT 140,000 PREVIOUSLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442144January 3, 2012POWER TRAIN, ENGINE AND ENGINE COOLING, SUSPENSION
I PURCHASED THE 2002 MDX ON 12, JANUARY 2004. AT THAT TIME I QUESTIONED THE HARD SHIFTING FROM FIRST INTO SECOND. IT WOULD LURCH, SHUDDER, AND JUMP FROM STANDING STILL TO FIRST GEAR, ALL THE WAY THROUGH THE GEARS. I WAS WORRIED THAT THE TRANSMISSION WOULD BE DAMAGED AS WELL AS OTHER PARTS. ON 27 JULY, 2004 THE TRANSMISSION BEGAN TO ROCK FRONT AND BACK, WITH LOUD GRINDING AND METAL TO METAL SOUND. THE DEALER EXPLAINED THERE WAS A RECALL ON THE AT AND AN OIL JET COOLER WAS NEEDED. OVER THE NEXT 7 YEARS I HAD MY MDX SERVICED AT THE DEALERSHIP. EACH TIME I WOULD COMPLAIN ABOUT THE NOISE AT SPEEDS BETWEEN 20-30 AND 35-45. AGAIN I WAS TOLD NOTHING COULD BE DONE. THE ENGINE BROKE THE SIDE MOTOR MOUNT, AGAIN I WAS TOLD THAT NOTHING COULD BE DONE. FINALLY ON 6 JULY 2011 WHILE DRIVING 75 ON INTERSTATE 71, MY TRANSMISSION REVVED INTO THE RED AREA ON THE GAUGE, ATF WAS BLOWING OUT THE BACK AND COVERED THE BACK WINDOW. I PULLED OVER AND THE TRANSMISSION SEIZED ON THE SPOT. THE MDX WAS TOWED TO THE DEALERSHIP WERE I WAS TOLD THE OIL JET COOLER HAD A DRAIN NUT, THAT CAME OUT, THUS RELEASING THE ATF. THE DRAIN PLUG AND ATF WAS REPLACED, BUT AGAIN I WAS TOLD THERE WAS NOTHING COULD BE DONE AS THE DEFECT WAS A PART AND NOT COVERED. THE SHOP MANAGER TOLD ME THAT THE SHOCK AND SPRING WAS RUSTED AND LEAKING FLUID. I WAS TOLD THAT BOTH MOTOR, THE TIMING BELT, THE SHIFTER CABLE AND CONNECTION, OUTER TIRE ROD, BOOTS NEEDED TO BE REPLACED. I SEARCHED THE INTERNET FOR 5 MINUTES AND DISCOVERED THOUSANDS OF COMPLAINTS RELATED TO THE TRANSMISSION. I CONFIRMED THE RECALLS ON THE SHOCKS COILS TRANSMISSION, AND MULTITUDE OF OTHER COMPONENTS. I HAD THE TIMING BELT, EVERY BELT, WATER PUMP, AND MOTOR MOUNTS REPLACE AT ANOTHER DEALERSHIP IN TOWN. THIS IS A DANGEROUS PROBLEM. AS LONG AS THERE ARE 2002 MDX'S ON THE ROAD AND HONDA ACURA IGNORE OR DENY THE PROBLEM. THE RISK OF DEATH IS GREAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441795December 30, 2011STEERING
VEHICLE HAS DEVELOPED LEAK IN RACK AND PINION AND POWER STEERING PUMP IS FAILING AT 70,000 MILES WHICH CAUSED VEHICLE TO BE DIFFICULT TO STEER AND COULD LEAD TO POSSIBLE ACCIDENT. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441305December 27, 2011POWER TRAIN, SUSPENSION, TIRES, WHEELS, STEERING
ACURA MDX (2009) VIBRATION ISSUES: SINCE PURCHASING THE VEHICLE NEW, THERE IS A VIBRATION DRIVING AT SPEEDS EXCEEDING 70 MPH. THE VIBRATION CAN BE FELT THROUGH THE CHASIS AND STEERING WHEEL. THE DEALER HAS REPLACED THE TIRES, RIMS, DRIVE SHAFT AND PERFORMED MULTIPLE BALANCING AND ALIGNMENTS. THE MANUFACTURER REPRESENTATIVE COULD NOT RESOLVE THE ISSUE INITIALLY, BUT LATER SUGGESTED THE REPLACEMENT OF THE DRIVE SHAFT. THIS WORKED INITIALLY BUT THE PROBLEM HAS RESURFACED AGAIN. I FILED A LEMON LAW CLAIM THAT ACURA HAS NEGLECTED TO RESPOND TO FULLY. THEY TRIED TO FIX IT, BUT THE PROBLEM IS STILL PRESENT AND GETTING WORSE. WHEN DRIVING THE CAR, IT FEELS AT TIMES, AS IF THE WHEELS ARE GOING TO FALL OFF. IT IS OFTEN WORSE WHEN DRIVING UP HILL WHEN THE CAR IS COLD AND THE WEATHER COLD. IT APPEARS TO GET BETTER AS THE CAR WARMS UP, THOUGH. THIS ALSO APPEARS TO BE A WELL DOCUMENTED CONCERN THAT IS DOCUMENTED ON DISCUSSION BOARDS SUCH AS: EDMONDS- HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F13BAE6?DISPLAYRECENT WHERE THERE ARE CURRENTLY 59 POSTS ON THE TOPIC AND ALL SIMILAR TO MY EXPERIENCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441416December 27, 2011POWER TRAIN, ENGINE AND ENGINE COOLING
THERE IS A SHUDDERING NOISE / VIBRATION COMING FROM THE ENGINE COMPARTMENT AT SPEEDS BETWEEN 25-45 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441111December 23, 2011POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT WAS TRAVELING 50 MPH WHEN THE TRANSMISSION EXHIBITED A GRINDING SOUND AS THE VEHICLE INDEPENDENTLY DECELERATED AND CAME TO A STOP. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED. THE FAILURE AND THE CURRENT MILEAGES WERE 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440224December 16, 2011POWER TRAIN
CAR JUST DIED WHILE I WAS DRIVING. ENDED UP STOPPING IN A DANGEROUS SPOT. TRANSMISSION FLUID LEAKED OUT OF FRONT OF CAR. NO WARNING LIGHT CAME ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10439240December 10, 2011ELECTRICAL SYSTEM
VOLPE TECH REFRESH TEST
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10439035December 8, 2011POWER TRAIN
I HAVE A 2001 ACURA MDX WITH 80K MILES. I AM IN THE PROCESS OF REPLACING MY TRANSMISSION AS IT IS SHOWING SIGNS OF TRANSMISSION LOCKAGE. WHILE I WAS DRIVING ON THE HIGHWAY, I NOTICED THE TRUCK JUST SEEMED TO MAKE A REALLY HARD BRAKE, LIKE SOMEONE WAS PUMPING THE BRAKES WITH A LOT OF PRESSURE. I TOOK IT TO ACURA AND THEY DENIED ANY GOODWILL REPAIR! THIS WILL MOST LIKELY BE MY LAST HONDA/ACURA AS I HAVE LOST FAITH IN THEM AND THEIR REPUTATION. WOULD THIS HAVE HAPPENED DURING RUSH HOUR, I AM SURE I WOULD HAVE GOTTEN IN AN ACCIDENT OR WORSE KILLED. I BELIEVE IF I DROVE IT ANY LONGER THE TRANSMISSION WOULD HAVE COMPLETELY LOCKED UP AND OTHER COMPONENTS LIKE THE AXLES, MOUNTS, ETC...WOULD HAVE BEEN DISABLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438086December 2, 2011POWER TRAIN
PURCHASED NEW, A 2002 ACURA MDX. FIRST TRANSMISSION REPLACED 2 MONTHS SHY OF 7 YEAR EXTENDED WARRANTY AT APPROX. 47,000 MILES. TRANSMISSION WARRANTY ENDED WITH THE EXPIRATION OF THE 7 YEAR WARRANTY (2 MONTHS). THE CAR WOULD SHUDDER, SEIZE, RENDERING IT A SAFETY ISSUE. NEXT TRANSMISSION FAILURE AT 87,000 MILES. SAME SYMPTOMS, SHUDDERS, GEAR SLIPPAGE, SEIZING, AGAIN RENDERING THE CAR UNDRIVABLE. THE CAR IS CURRENTLY BACK IN WITH SO. BAY ACURA IN TORRANCE, CALIFORNIA, RECEIVING THE THIRD TRANSMISSION. THESE SAME SYMPTOMS HAVE BEEN REPORTED BY SEVERAL HUNDRED CUSTOMERS AND I DON'T UNDERSTAND WHAT WOULD CONSTITUTE A RECALL. I ONLY SEARCHED FOR LIKE COMPLAINTS FOR AN HOUR SO I AM QUITE CONFIDENT I COULD LOCATE SEVERAL THOUSAND. THIS SAME TRANSMISSION FAILURE HAS BEEN REPORTED IN THE NY TIMES. SIX THOUSAND DOLLARS IS AN EXCESSIVE AMOUNT SO I AM WORKING ON A CLASS ACTION SUIT WITH OTHER OWNERS AS THE CAR IS UNSAFE AS A FAMILY VEHICLE. ALSO HAD THE CAR TESTED EXTENSIVELY AT OTHER TRANSMISSION FACILITIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437655November 29, 2011POWER TRAIN
I OWN 2001 ACURA MDX AND MY DAUGHTER IS THE PRIMARY DRIVER. SHE STATED THAT WHILE DRIVING DOWN WITH HER FOUR MONTH INFANT THE CAR BEGAN TO JUMP IN A JERKING MOTION AT 35 MPH. THE GEAR LIGHT STARTED TO BLINK REPEATEDLY AND THE CHECK ENGINE LIGHT CAME ON. WHILE PULLING OFF THE ROAD THE VEHICLE WAS SKIPPING BEFORE CAME TO A COMPLETE STOP TRYING TO MAKE IT HOME , THE VEHICLE SLOWLY SPED UP AND STARTED TO JERK AND SKIP AGAIN AND THEN STARTED BACK INTO REVERSE. IT WAS TAKEN TO A LOCAL REPAIR SHOP AND WAS TOLD THAT THE VEHICLE HAD A TRANSMISSION FAILURE AND IT WAS RECALLED THE SAME PROBLEM. AS THE SECOND OWNER OF THE VEHICLE, I WAS NOT AWARE OF THE RECALL SO I DID SOME RESEARCH AND FOUND OUT THAT OTHER OWNERS ARE STILL HAVING PROBLEM EVEN WITH THE RECALL SO CALL TO BE FIXED THE DEFECT PROBLEMS. I CALLED THE DEALER( PROVIDED VIN) TO VERIFY MY VEHICLE WAS TAKEN IN FOR THE RECALL AND WAS TOLD IT WAS TAKEN IN AND "INSPECTED" AND NOT FURTHER INFORMATION WHAT ELSE WAS DONE. THE DEALER GAVE ME AN OVER THE PHONE ESTIMATE FOR REPAIR COST OF $5500. I REQUESTED A HARD COPY VIA EMAIL AND THEY SENT ME AN ESTIMATE FOR $6581.37 TO REPLACE THE TRANSMISSION. I CALLED AMERICA HONDA CO ON SEVERAL OCCASION TO GET MORE INFORMATION ABOUT THE RECALL AND TO FIND OUT WHAT EXACTLY DONE TO THE VEHICLE AND ALL THEY ARE TELLING ME THAT MY VEHICLE WAS FIXED DURING THE RECALL AND THEY HAVE NO INFORMATION ON WHAT WAS FIXED OR DONE TO THE VEHICLE AND THAT I WAS RESPONSIBLE FOR THE REPAIR COST. I TOLD AMERICA HONDA THAT I WAS CALLING FOR RECALL INFORMATION AND THEY WERE MORE CONCERN ABOUT WHO WERE RESPONSIBLE REPAIR COST. DURING MY RESEARCH I LEARN THIS INCIDENT WITH MY VEHICLE IS STILL A SAFETY ISSUE AND LUCKILY NO ONE WAS HURT AND NO FATALITY YET. THIS IS MY COMPLAINT ABOUT MY ACURA MDX STILL DANGEROUS EVEN AS OLDER LUXURY VEHICLE. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0