Acura MDX Complaints
3,381 consumer complaints on file.
- #10464754July 9, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED WHILE DRIVING 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER OR THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE HAD SINCE RECURRED WHENEVER THE VEHICLE WAS DRIVEN AT 40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10463096June 26, 2012POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING ON HIGHWAY THE CAR THE BEGAN SHAKING FOLLOWED BY A BOOMING SOUND- SIMILAR TO A TIRE EXPLOSION - AND EVENTUALLY TIRES LOCKED UP CAUSING VEHICLE TO SKID. DEALER REPAIR SHOP DIAGNOSED AS A "REAR DIFFERENTIAL FAILURE" AND REPAIRED. HOWEVER, TWO DAYS AFTER THE REPAIR, THE PROBLEM MANIFESTED AGAIN, THIS TIME THERE WAS NO "SHAKING" AND WHEELS SEEMED TO LOCK UP WHILE DRIVING AT 40 MPH CAUSING DRIVER TO LOSE CONTROL AND CAR TO SKID. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462182June 18, 2012POWER TRAIN
I WAS DRIVING MY CAR ABOUT 35 MPH AND THE TRANSMISSION STARTED SLIPPING. I PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE CAR TOWED. THE RADIATOR FLUID HAD LEAKED INTO THE TRANSMISSION, INITIALLY I HAD THE RADIATOR REPLACED AND HAD THE CONTAMINATED FLUID FLUSHED AND REPLACED SEVERAL TIMES. I DROVE THE CAR FOR SEVERAL DAYS THINKING THAT HAD TAKEN CARE OF THE PROBLEM- IT DID NOT!! I HAD TO HAVE THE TRANSMISSION REPLACED AT 103,764 MILES. THE TOTAL COST TO ME FOR BOTH REPAIRS WAS $4519.09. NOW I AM FINDING OUT THAT HAS BEEN A PROBLEM AND I FEEL THAT ACURA SHOULD HAVE RECALLED ALL OF THE 2004 ACURAS AND SHOULD PAY OR IN THE VERY LEAST HELP WITH THE COST OF THE REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461784June 14, 2012ENGINE AND ENGINE COOLING, POWER TRAIN
INTERNAL LEAK IN RADIATOR CAUSING A LEAK OF COOLANT TO TRANSMISSION FLUID AND VICE VERSA, DAMAGING TRANSMISSION AND RENDERING CAR NOT DRIVABLE WITHIN MOMENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461304June 12, 2012ELECTRICAL SYSTEM, POWER TRAIN
THE IGNITION PARK-SHIFT INTERLOCK HAS FAILED, ALLOWING THE IGNITION KEY TO BE REMOVED FROM THE IGNITION SWITCH WITHOUT THE AUTOMATIC TRANSMISSION BEING SHIFTED TO PARK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460662June 5, 2012ENGINE, POWER TRAIN
I WAS TOLD MY RADIATOR BLADDER EXPLODED CAUSING ALL FLUIDS TO MIX, THUS I NOW NEED A NEW RADIATOR AND A NEW TRANSMISSION, COST OF REPAIR IS $4600. MY 04 MDX HAS 137K THIS SHOULD NOT HAPPEN, THERE ARE NUMEROUS CASES OF THIS SAME ISSUE ALL OVER THE INTERNET ACURA FORUMS, WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE, THERE IS CLEARLY AN ISSUE WITH THE RADIATORS. I NEED TO HAVE THE RADIATOR REPLACED, ALL FLUIDS DRAINED AND THEN FLUSHED 5-8 TIMES TO ENSURE ALL THE CONTAMINATION IS GONE, THEN NEW FLUIDS PUT BACK IN ALONG WITH A REPLACEMENT TRANSMISSION. THERE HAS TO BE NUMEROUS COMPLAINTS ABOUT THIS, PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460687June 5, 2012WHEELS, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
RECENTLY I HAD TO CHANGE MY WIFE'S CAR TIRE DUE TO A FLAT. I USED THE FACTORY ACURA SCISSOR JACK TO DO IT. WHILE I HAD STEPPED AWAY FROM THE JACK STAND TO GET THE SPARE TIRE, THE JACK COLLAPSED AND ESSENTIALLY THE METAL STRUCTURE OF THE JACK HAD FOLDED A BIT. THE CAR SLAMMED TO THE GROUND WITH MY WIFE AND 1 YEAR OLD INSIDE THE CAR (IT WAS RAINING OUT). I CONTACTED ACURA SUPPORT ABOUT HAVING THEM SIMPLY REPLACE THE UNUSABLE JACK STAND WITH A NEW ONE. THEY POLITELY TOLD ME TO POUND SAND. I HAVE SOME PICS OF THE BENT JACK THAT I CAN SHARE. I HAD CONTACTED THE US CONSUMER PRODUCT SAFETY COMMISSION AND THEY RECOMMENDED I FILE A COMPLAINT WITH THE NHTSA. *TR UPDATED 01/09/13*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460716June 5, 2012TIRES, TIRES:SIDEWALL
THE SIDEWALLS ARE CRACKING AND PEELING OFF OF THESE TIRES. MY CAR WAS PURCHASED IN JULY 2007 AND THESE ARE THE ORIGINAL TIRES. I ONLY HAVE 23,000 MILES ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459910May 29, 2012ELECTRICAL SYSTEM, VISIBILITY/WIPER
ON WINDOW ROLLUP, REAR WINDOW SLID OUT OF DRIVE MECHANISM AND FELL TO THE BASE BEHIND DOOR PANEL. GLASS DID NOT SHATTER, AND I WAS ABLE TO MANEUVER IT BACK INTO POSITION TEMPORARILY TO TAKE TO DEALERSHIP FOR REPLACEMENT OF DRIVE MECHANISM. NO WEIGHT OR OBSTRUCTION WAS PUT ON WINDOW AS IT WAS BEING ELECTRICALLY CLOSED. THIS IS THE THIRD TIME A REAR DRIVE MECHANISM HAS FAILED ON THIS VEHICLE. BOTH OTHER REPLACEMENTS WERE HANDLED UNDER WARRANTY AND GOOD FAITH. THIS UNFORTUNATELY IS GOING TO BE AN OUT OF POCKET FIX TO THE TUNE OF 350 DOLLARS. I BELIEVE THAT THIS IS A FLAWED DESIGN AND COULD HAVE RESULTED IN BROKEN GLASS, AN UNSAFE SITUATION CONSIDERING MY DAUGHTER WAS IN CAR SEAT NEXT TO WINDOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459442May 24, 2012SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2001 ACURA MDX. CONSUMER WRITES IN REGARDS TO DRIVER SIDE FRONT SUSPENSION COIL SPRING *TGW THE CONSUMER STATED WHEN THE DRIVER SIDE COIL SPRING BROKE, IT PIERCED THE TIRE, RESULTING IN HIM LOSING CONTROL OF THE VEHICLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459441May 19, 2012UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
FIVE DAYS AFTER PASSING THE STATE CAR INSPECTION AT A HONDA DEALERSHIP, MY WIFE AND TWO SONS WERE DRIVING OUR MDX ON 146N WHEN THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STALLED. AFTER HAVING THE CAR TOWED TWICE, FIRST TO A LOCAL GARAGE (AS IT WAS AFTER 7 PM AND ON THE WEEKEND) AND THEN TO THE ACURA DEALERSHIP, ACURA TECHNICIANS CONFIRMED THE DIAGNOSIS OF THE GARAGE AND STATED THAT A SPARK PLUG HAD BEEN SUCKED INTO THE ENGINE RENDERING THE VEHICLE UNUSABLE WITH SIGNIFICANT ENGINE DAMAGE. THE INITIAL COST ESTIMATE FOR REPAIR WAS $8,100 AS THE FOLLOWING PARTS NEEDED TO BE REPLACED: ENGINE SHORT BLOCK, CYLINDER HEAD, GASKET KITS, COIL PACK, SPARK PLUG(S), ETC. THE OWNER OF THE INDEPENDENT GARAGE HELPED MY WIFE TAKE SIDE-BY-SIDE PICTURES OF THE DAMAGE WHICH ARE AVAILABLE IF YOU WOULD LIKE TO SEE THEM. AS THE DAMAGED PARTS HAD BEEN TAKEN OUT OF MY VEHICLE, AGAINST MY REQUEST, THESE PICTURES ARE ALL THAT I HAVE TO SHOW THE EXTENT OF THE DAMAGE. I BELIEVE THIS IS A DEFECT IN THE VEHICLE AND SHOULD BE INVESTIGATED. PLEASE NOTE THAT ACURA DOES NOT INSPECT SPARK PLUGS UNTIL 100K MILES AND THIS DAMAGE OCCURRED AT 84,553 MILES. WE HAVE FOLLOWED THE MAINTENANCE SCHEDULE RECOMMENDED BY ACURA AND WERE JUST OUTSIDE OF OUR POWER TRAIN WARRANTY PERIOD AND BELIEVE THAT A LUXURY MANUFACTURER SHOULD STAND BEHIND THEIR PRODUCT ESPECIALLY FOR DAMAGE CAUSED BY A SPARK PLUG THAT IS NOT REQUIRED TO BE INSPECTED FOR ANOTHER 15,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456879April 30, 2012SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
IT WAS A COLD NIGHT IN JANUARY AND I WAS USING THE SEAT HEATER. MY WIFE WAS WITH ME. WE SMELLED SMOKE AS MY DRIVER'S SEAT GOT VERY WARM. WE NEVER SAW FLAMES, BUT THERE WAS SMOKE. WE IMMEDIATELY PULLED OVER AND TURNED THE SEAT OFF. IT LEFT A HOLE ABOUT THE SIZE OF DIME IN MY LEATHER SEATS. I HAVE CONTACTED ACURA CORPORATE TO NO AVAIL. MY CAR IS OUT OF WARRANTY AND THEY REFUSE TO ADMIT ANY ISSUE. BASED ON THEIR ASSESSMENT, I SHOULD HAVE ALLOWED THE CAR TO GO UP IN FLAMES, WHICH WOULD HAVE HAPPEN HAD I NOT SHUT OFF THE HEATER. *JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10456768April 28, 2012POWER TRAIN
AUTOMATIC TRANSMISSION SHUDDER OR VIBRATION BETWEEN 35 AND 40 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455964April 21, 2012POWER TRAIN
ON MY WAY TO HOME FROM WORK, I NOTICED THAT MY ACURA MDX MAKES GRINDING AND SHUDDERING SOUND WHEN INCREASING SPEED AFTER A STOP OR FROM SLOW SPEED. WHILE GOING ON STATE HIGHWAY AT 50/MHP SPEED, THE FRONT WHEELS LOCKED UP. THE CAR DRAGGED ON THE ROAD FOR ABOUT 25 FEET AND CAME TO A COMPLETE STOP IN THE DRIVING LANE AS I COULD NOT STEER THE VEHICLE ON TO THE SHOULDER DUE TO LOCKED FRONT WHEELS. THE LADY BEHIND ME DRIVING AT THE SAME SPEED WAS ABLE TO JUST STOP HER SUV WITHIN SIX INCHES OF THE BACK OF MY VEHICLE. IT SCARY AND FRIGHTENING EXPERIENCE FOR BOTH OF AS MY VEHICLE COMPLETELY STOPPED IN DRIVING LANE IN ABOUT 5 TO 7 SECOND FROM 50/MPH TO A COMPLETE STOP. MY VEHICLE COULD NOT BE PUSHED OVER TO THE SIDE OF THE ROAD DUE TO LOCKED FRONT WHEELS. THIS WAS A NEAR DEATH EXPERIENCE I HAD FOR THE FIRST TIME IN MY LIFE. I WAS SEARCHING ON INTERNET TO SEE IF OTHERS HAD SIMILAR PROBLEM. I WAS AMAZED TO FIND HUNDREDS OF COMMENTS ABOUT THIS PROBLEM FROM THE OWNERS OF MDX FOR MODEL YEARS THAT RANGE FROM 2002 TO 2010. THEY APPEAR TO HAVE THE SAME TRANSMISSION PROBLEM WHERE THE SECOND GEAR JUST FREEZES. I AM WONDERING WHY THE SHA HAS NOT INVESTIGATED THIS PROBLEM AND FOUND FAULTS WITH HONDA'S LACK OF WILLINGNESS TO CORRECT THIS PROBLEM. SOME OF THE COMMENTS ON INTERNET SAYS THAT THIS HAPPENED TO THEM ON HIGHWAYS.. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454907April 11, 2012SEATS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2009 ACURA MDX. THE CONTACT STATED THAT THE HEADREST WOULD PUSH HER HEAD FORWARD, CAUSING HER NECK AND BACK PAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO ALTER THE VEHICLE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 24,600. UPDATED 5/7/12 *CN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 05/23/12.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10453968April 3, 2012POWER TRAIN
AT LOW SPEED AND LOW RPM'S UP TO 35 MILES EXPERIENCING TRANSMISSION JITTER. DID SOFTWARE UPDATE AT THE DEALER ( AS PER RECALL), PROBLEM RE-APPEARED SHORTLY AFTER. WAS ADVISED TO REPLACE TRANNY FOR $4500. THIS APPEARS TO BE WELL KNOWN ISSUE WITH 2005 MDX'S. SEEKING FINANCIAL ASSISTANCE SINCE IT IS CLEAR DESIGN FLOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452759March 23, 2012BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE THE TECHNOLOGY PACKAGE WHICH INCLUDES A MONITOR ABOVE THE DASHBOARD FOR NAVIGATION AND REAR VIEW. THE REVERSE CAMERA FOR THIS VEHICLE DOES NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT. I PREVIOUSLY OWNED A 2004 MDX AND THE REAR VIEW CAMERA WORKED WELL. OTHER CARS I'VE BEEN SEEN ALSO ALLOW THE DRIVER TO SEE CLEARLY THROUGH THE REVERSE CAMERA IN THE DARK. I'VE BEEN TO THE DEALER TWICE ON THIS MATTER AND HAVE BEEN TOLD THAT THIS IS THE WAY THE CAMERA WAS MANUFACTURED. I WAS TOLD THAT MANY OTHER OWNERS HAVE ALSO COMPLAINED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451829March 15, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2008 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A GRINDING NOISE AND HESITATED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE TRANSMISSION SENSOR AND THE GRINDING NOISE WAS CAUSED BY THE TORQUE CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 54,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450815March 8, 2012VEHICLE SPEED CONTROL, POWER TRAIN
MY FATHER WAS JUST IN AN ACCIDENT TODAY. MDX WAS STREET PARKED AND WHEN HE TRIED TO REVERSE OUT THE CAR SUDDENLY ACCELERATED AND CRASHED IN TO THE CAR BEHIND HIM AND PUSHED IT BACK ABOUT 20 FEET. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450655March 7, 2012POWER TRAIN
WHILE CROSSING AN INTERSECTION, THE TRANSMISSION SUDDENLY SHIFTED TO NEUTRAL AND THE CAR WON'T MOVE ANYMORE. ME AND MY FAMILY WERE TRAPPED IN THE MIDDLE OF A BUSY INTERSECTION AND WERE ALMOST HIT BY A TRUCK BECAUSE OF OUR UNEXPECTED STOP. WE ARE LUCKY THAT THE TRUCK MISSED US. I CAN'T IMAGINE IF THIS HAPPENS ON A RAILROAD CROSSING. THIS PROBLEM KEEPS HAPPENING FROM TIME TO TIME, ALL IN LOW SPEED LIKE COASTING TO A STOP SIGN OR TRAFFIC LIGHT, ALSO ON HIGHWAYS WHEN SLOWING DOWN FOR TRAFFIC, THEN THE VEHICLE WON'T MOVE ANYMORE. I HEARD THAT THE ACURA/HONDA TRANSMISSIONS HAVE SERIOUS DEFECTS, FROM LUBRICATION TO MATERIAL USED TO MAKE GEARS. ESPECIALLY THE MATERIAL USED FOR 1ST GEAR, WHICH FAILS PREMATURELY AND CAUSES THE TRANSMISSION TO MALFUNCTION. THIS IS A VERY DANGEROUS DEFECT THAT COULD ENDANGER NOT ONLY THE PASSENGERS' LIVES, BUT ALSO A PUBLIC SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0