Acura MDX Complaints

3,381 consumer complaints on file.

#10818247January 5, 2016
VEHICLE SPEED CONTROL
HAVING PROBLEMS WITH DELAYED ACCELERATION MAINLY WHEN I ACCELERATE INTO TRAFFIC. WHILE DRIVING MAINLY ON THE HIGHWAY MY CAR WILL RANDOMLY AND RHYTHMICALLY START ACCELERATING AND DECELERATING BETWEEN 1500-2000RPMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690411January 4, 2016
AIR BAGS
2004 ACURA MDX. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIR BAG RECALL NOTICES ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE ON BACK ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817431January 3, 2016
ELECTRICAL SYSTEM
THE POWER LIFT GATE WON'T CLOSE WITH PUSH OF THE BUTTON FROM THE DRIVER'S SIDE AND THE BUTTON ON THE POWER LIFT GATE. IT WOULD MAKE SEVERAL BEEPING NOISE AND THE LIFTGATE WOULD NOT CLOSE. IT WOULD HAVE TO BE DONE MANUALLY BY HAND TO CLOSE IT. THIS IS OBVIOUSLY DONE WHEN THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816966December 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 30 MPH ON A SNOWY DAY, THE VEHICLE SLID ACROSS THE INTERSECTION AND CRASHED INTO A GUARDRAIL. THE FAILURE IMPACTED THE FRONT DRIVER SIDE, BUT ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE VEHICLE WAS IN GOOD SHAPE. THE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10812054December 24, 2015
ENGINE
VEHICLE PURCHASED USED WITH 47K MILES ON IT. BY THE TIME I NOTICED THE OIL CONSUMPTION PROBLEM (WHICH I CERTAINLY DIDN'T EXPECT) THE USED CAR WARRANTY HAD EXPIRED. I AM CURRENTLY BURNING 1 QT OF OIL EVERY 1K MILES. AS THE VEHICLE HAS A FACTORY 70K POWERTRAIN WARRANTY I BROUGHT IT TO MY LOCAL ACURA DEALER AND WAS TOLD THAT THIS WAS NORMAL AND ACCEPTABLE UNDER ACURA GUIDE LINES. I EXPLAINED IN MY 38 YEARS OF DRIVING MANY VEHICLES MOST OF THEM NEW THAT I HAD NEVER OWNED ANYTHING THAT BURNED OIL UNTIL I PURCHASED AN ACURA WHICH IS COMPLETELY CONTRARY TO WHY PEOPLE PURCHASE EXPENSIVE HIGH END VEHICLES FROM REPUTABLE CAR COMPANIES IN THE FIRST PLACE. THEY ARE CURRENTLY MONITORING THE CONSUMPTION NOW BUT I HOLD OUT LITTLE HOPE AS I HAVE READ ON DIFFERENT ACURA MDX FORUMS THAT ACURA IS DOING NOTHING ABOUT THIS. I DID READ WHERE HONDA WAS FORCED TO RECALL 1.6 MILLION 3.5L ENGINES FOR THIS VERY ISSUE AND ONLY OFFERED TO EXTEND THE FACTORY WARRANTIES AS A RESULT. THESE ENGINES ARE OF THE SAME BASIC DESIGN SAVE FOR THE ACURA 3.7L HAS NO CAST IRON SLEEVES HENCE THE LARGER DISPLACEMENT. I AM DEEPLY CONCERNED THAT THIS WILL CAUSE A PREMATURE FAILURE OF MY CATALYTIC CONVERTER AND SPARK PLUGS. I HAD BELIEVED THAT EMISSION REQUIREMENTS WERE TO STRICT TODAY TO ALLOW FOR ANY OIL CONSUMPTION (BURNING) UNDER THE EPA'S STRICT GUIDE LINES. I CAN NOT BELIEVE THAT IN THIS DAY AND AGE THAT THIS WOULD EVEN BE AN ISSUE IN SUCH A MARQUIS BRAND SUCH AS ACURA. SINCE HONDA WOULD FAR OUTSELL THE ACURA BRAND THERE WERE NO DOUBT FAR MORE COMPLAINTS FOR THE 3.5L ENGINE THEN THE SMALLER SELLING 3.7L ENGINE OF SIMILAR ARCHITECTURE. I HOPE THAT MORE CONSUMERS WITH THE SAME PREDICAMENT WILL COME FORWARD TO PROVE THAT THE SAME ISSUE EXISTS WITH THE SIMMILIAR ACURA ENGINE. PLEASE CALL OUT THIS MATTER WITH ACURA WHILE I CONTINUE TO HOPE FOR THE BEST OUTCOME WHICH WOULD FULLY NECESSITATE A NEW SHORT BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811897December 23, 2015
POWER TRAIN
DRIVING 30 TO 45 MILES I AM GETTING A GROWN IN MY GAS PEDAL AND WHEN I GO PASS 65 TO 70 MILES I GET VIBRATION. IN MY STEERING WHEEL. I HAD MY WHEELS ROAD FORCE BALANCE I HAD WHEEL ALIGNMENT DONE I HAD SUSPENSION STRUTS AND SHOCKS CHANGE. I AM STILL HAVING THE SAME PROMBLEM WITH THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811308December 20, 2015
ELECTRICAL SYSTEM
SEVERAL TIMES, THE ELECTRICAL SYSTEM SHUTS OFF WHILE DRIVING. I WAS LUCKY TO BE IN THE NEIGHBORHOOD AND NOT ON A HIGHWAY. THE DEALER STATED THERE IS A PROBLEM WITH THE BLUETOOTH AND WE HAVE HAD IT REPLACED. THIS IS THE SECOND TIME THIS HAS OCCURED. THE FIRST TIME IT HAPPENED, THE BLUETOOTH WAS UNDER ACURA WARRANTY. IT WAS EXPLAINED TO ME THAT THE BLUETOOTH IS DRAWING ENERGY CONSTANTLY AND THE DEALER SUGGESTED WE DISCONNECT IT TO AVOID THE SAME ISSUE HAPPENING AGAIN. BUT THAT IS THE REASON I HAD BOUGHT THE CAR IN 2007. IT HAD INTEGRATED BLUETOOTH. THE TIMES THE CAR OFF WHILE DRIVING LUCKILY WAS AT A TRAFFIC LIGHT AND IN OUR NEIGHBORHOOD. I JUST HOPE IT DOES NOT HAPPEN WHILE WE ARE ON THE HIGHWAY. ACURA ALSO STATED THAT MAYBE THE WIRING TO THE BATTERY WAS STRETCHED AND I HAD TO PAY TO REPLACE IT. I HAVE NEVER HAD TO REPLACE THAT WIRE. I BELIEVE THE BLUETOOTH AND ITS CONTROLS ARE A DEFECTIVE DESIGN BUT ACURA DOES NOT WANT TO ADMIT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811150December 18, 2015
POWER TRAIN
I HAVE BEEN A PROUDLY HONDA/ACURA CUSTOMER FOR LAST 20 YEARS. IN NOVEMBER, MY WIFE ACURA MDX 2010 WHICH HAS TRANSMISSION FLUID CHANGED EVERY 9000 MILES / 1 YEAR AND LESS THAN 50000 MILES ON ODOMETER SUDDENLY HAD STRONG SHUDDER/VIBRATION ( LIKE ANOTHER IS HITTING BEHIND OR THE CAR ITSELF IS RUNNING OVER THE BIG ROCK) AND IT WAS STRUGGLING TO GO OVER 40 MPH WHEN PRESSING ON GAS PADDLE. THE ISSUE WAS NOT REPRODUCIBLE AT DEALER AFTER WE TURNED OFF AND ON THE ENGINE. TODAY ON DECEMBER 17 2015, THE ISSUE HAPPENED AGAIN AND WE WERE ABLE TO SHOW TO THE TECHNICIAN AT SOUTH COAST ACURA AND THE TECHNICIAN ACKNOWLEDGED IT AFTER TEST DRIVE AS WELL AS NOTED THAT THE TRANSMISSION FLUID SMELLED LIKE OVER BURNT OIL. STILL HE STILL NEEDS TO PERFORM DIFFERENT/ADDITIONAL DIAGNOSTIC TESTS UNTIL TOMORROW. THE MAIN REASON THAT I BOUGHT MDX 2010 5 YEARS AGO IS SAFETY FOR MY KIDS AND MY WIFE. IF THE ISSUE IS NOT IDENTIFIED AND RESOLVED TOMORROW THEN I EXTREMELY WORRY ABOUT THE SAFETY FOR MY FAMILY AS THEY WILL HAVE TO CONTINUE TO COMMUTE IN UNSAFE CAR WHICH CANNOT DELIVER ITS BASIC DRIVING FUNCTION NORMALLY. I HOPE ACURA WOULD STEP UP TO REPLACE TRANSMISSION/TORQUE EVEN IF DIAGNOSTIC TEST WILL OR WILL NOT IDENTIFY THE ROOT CAUSE AS I STRONGLY BELIEVE IT IS A SIGN OF BAD TRANSMISSION AND/OR CONVERTER TOGETHER BASED ON MY RESEARCH VIA ONLINE FORUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810977December 17, 2015
SERVICE BRAKES
THE VEHICLE WAS IN MOTION ON A CITY STREET. WHILE APPROACHING BRAKING AND STOPPING TRAFFIC, THE VEHICLE WAS COASTING AT ABOUT 20-25 MPH WHEN THE BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD NOT DEPRESS AND THE CAR CONTINUED TO APPROACH STOPPED TRAFFIC WITH NO CHANGE IN SPEED. THE VEHICLE WAS MANEUVERED INTO SNOW ALONG THE SIDE OF THE ROAD TO SLOW TO AVOID A COLLISION, WHEN THE SPEED DROPPED DOWN TO <10 MPH, IT WAS MANEUVERED BACK ONTO THE DRIVE PAVEMENT AND BRAKING WAS EFFECTIVE. THERE WERE NO OBSTRUCTIONS ON OR NEAR THE BRAKE PEDAL. THE PAVEMENT WAS DRY AND CLEAR. THERE WAS NO SKIDDING. THE WEATHER WAS COLD (APPROX. 22 DEG F) AND THE CAR HAD BEEN SITTING OUT OVERNIGHT. THE CAR HAD BEEN RUNNING FOR APPROXIMATELY 10 MINUTES AND DRIVEN FOR 5 MILES BEFORE THE INCIDENT OCCURRED. THE BRAKE PEDAL FELT OCCASIONALLY "STIFF" FOR THE NEXT COUPLE OF MILES. IT WAS THEN TAKEN TO A DEALER FOR INSPECTION, RESULTING IN NO VISIBLE OR DISCOVERABLE FINDINGS OR DEFECTS. THERE WERE NO WARNING LIGHTS OR INDICATIONS AND NO FAULTS INDICATED IN THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810870December 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING. AS A RESULT OF THE AIR BAG DEPLOYMENT, THE CONTACTS VIEW OF THE ROAD WAS OBSTRUCTED, CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10809940December 14, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED MOVEMENT AND THE BRAKES DID NOT FUNCTION WHILE IDLED. THE VEHICLE THEN LUNGED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED DURING COLD WEATHER. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 03/09/16*LJ; UPDATED 05/10/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694548December 14, 2015
EQUIPMENT
2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE CONTROL SYSTEM. *SMD THE CONSUMER STATED THE VOICE CONTROL SYSTEM DUD NOT UNDERSTAND HIS VOICE OR HIS WIFE'S VOICE. THE DEALER COULD NOT EXPLAIN THE CONTROL FEATURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809762December 11, 2015
SERVICE BRAKES
DROVE THE VEHICLE (22,000 MILES) ON THE HIGHWAY THROUGH DEATH VALLEY IN SEPTEMBER WITH TEMPERATURE ABOUT 105 F. ON THE DOWNWARD SIDE OF A PASS ON HWY 395 AND WAS DRIVING ABOUT 45 MPH, CAME INTO A VIEW AREA AND USED THE BRAKES. THE VEHICLE VIOLENTLY SHOOK WITH A LOUD NOISE ENGAGED ALSO USED THE EMERGENCY BRAKE AND IT CONTINUED TO ROLL FORWARD. I DID GET IT STOPPED AND IT SAT FOR ABOUT 15 MINUTES WHILE I WAS OUT TAKING PICTURES. GOT BACK IN AND SLOWLY STARTED DOWN THE ROAD AND THERE WAS A VERY SMALL FEEL OF VIBRATION WITHIN THE NEXT 10 MINUTES AND THEN IT WAS NORMAL AGAIN. SINCE IT WASN'T AN IMMEDIATE ISSUE AFTER I GOT BACK DIDN'T IMMEDIATELY TAKE IT TO THE DEALER AS IT WASN'T BEEN USED. THE DEALER IS 115 MILES AWAY SO IT TAKES A SCHEDULE TO TURN IT IN. ON 3 DECEMBER DID TAKE IT IN AND REPORTED THE PROBLEM THEY CAME UP WITH THE PROBLEM AS BRAKE PULSATION WITH ROTORS THAT NEED TO BE RESURFACED. WHAT OCCURRED WAS MORE THAN PULSATING BRAKES SINCE IT HAS NOT HAPPENED AGAIN AND IF IT WAS JUST THAT IT SHOULD STILL STOP, AS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809438December 10, 2015
POWER TRAIN
HAD SHIFT LOCK RECALL INSTALLED COUPLE YEARS AGO. WAS A LITTLE STIFF SHIFTING AFTERWARDS. IT HAS STEADILY GOT WORSE. DOES NOT SHIFT THROUGH ALL GEARS AND VERY HARD PUTTING IN GEAR. WIFE PASSED AWAY SHORTLY AFTERWARD AND DID NOT GO BACK TO DEALERSHIP. I RETURNED FOR AIR BAG RECALL AND MENTIONED THE SHIFT PROBLEM BUT DEALERSHIP GAVE IT NO ATTENTION AT THAT TIME. I MUST RETURN FOR AN ADJUSTMENT ON THE SHIFT MECHANISM AS IM SURE THAT'S ALL IT IS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809286December 9, 2015
POWER TRAIN
I PURCHASED THE VEHICLE ON 10/29/15. THE CAR IS NOT DRIVEN ON A DAILY BASIS SO THERE WAS ONLY A LITTLE OVER 200 MILES WHEN MY HUSBAND NOTICED A LEAK WHILE THE CAR WAS PARKED ON THE DRIVEWAY. WHEN IT WAS TAKEN TO THE DEALER, THE TECHNICIAN HAS CONFIRMED THAT IT WAS A TRANSMISSION LEAK. GASKET AND COVER WILL BE REPLACED. THE SERVICE ADVISOR MENTIONED TO ME THAT THERE WAS SERVICE BULLETIN FOR THAT PROBLEM DATED BACK AUGUST. DON'T KNOW WHY THE PROBLEM WASN'T ADDRESSED BEFORE THE CAR WAS SOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809130December 8, 2015
ELECTRICAL SYSTEM
RELATED TO HANDS FREE LINK WHICH HASN'T WORK IN TWO YEARS. I HAVE REPLACED THE BATTERY SEVERAL TIMES (ONCE TWICE ONE WEEK, UNDER WARRANTY). I REPLACED THE BATTERY A WEEK AGO AND ASK THEM TO PLEASE RESET HANDS FREE LINK (A REQUEST I MAKE EVERY TIME THE CAR IS SERVICED) AND MY CAR NAV FLICKERS NOW. TWO DAY AGO THE CAR MOMENTARILY LOST POWER WHILE I WAS DRIVING IN TOWN!!!!!!! I WAS FORTUNATE TO BE ON STREET WITH 35MPH SPEED LIMIT AND NO OTHER CARS. IT WAS TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808739December 7, 2015
STEERING
WHILE MAKING LEFT TURN INTO A ROAD AT A SIGNAL TRAVELING AT 30 MPH - 35 MPH IN MOTION, ENGINE RUNNING - ALL OF A SUDDEN VEHICLE STEERING LOCKED AND COULDN'T STRAIGHTEN AGAIN. MY WIFE ENDED UP CRASHING INTO A ROAD DIVIDER LUCKILY IT WAS AROUND 10:30 PM IN THE NIGHT AND DIDN'T HAVE VEHICLES EITHER ONCOMING OR BEHIND. SHE TURNED OFF THE VEHICLE AND RESTARTED AGAIN, VEHICLE ACTED NORMAL. SHE PULLED OVER TO THE CURB FOR SAFETY. DEALERS REPORTED THEY COULDN'T REPRODUCE THIS ISSUE. BUT DEALER SAID CONTROL ARM WAS VISIBLY BENT AND NEED TO BE REPLACED WITHOUT LINKING REASON FOR THE MAIN ISSUE. I SPOKE TO ACURA CLIENT RELATIONS TO HEAR THEY CANNOT DO MUCH EITHER SINCE DEALER CANNOT REPRODUCE. IT SEEMS LIKE THERE MAY BE A MANUFACTURING DEFECT WITH THIS VEHICLE AND NO ONE AT HOME WANTS TO DRIVE THIS VEHICLE AFTER THIS INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10808566December 5, 2015
UNKNOWN OR OTHER
VEHICLE SPEEDS UP WHEN TAPPING BRAKES WHILE GOING DOWNHILL AND ON FLAT GROUND. FEELS LIKE IT GOES INTO NEUTRAL. THIS IS A SAFETY ISSUE THAT ACURA WILL NOT ADDRESS. THEY CLAIM IT IS NORMAL BEHAVIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808526December 4, 2015
SUSPENSION
TAKATA RECALL I HAVE A COMPLAINT ON ACURA MDX 2007 SPORT ENTERTAINMENT ON REPLACING STRUTS. THE VALUE ON REPLACING THEM IS RIDICULOUSLY EXPENSIVE AND I HAVE READ SOME MANY COMPLAINTS ABOUT THE SAME ISSUE THAT THEY NEED TO BE REPLACE EVERY 50,000 MILES COULD THIS BE A RECALL BECAUSE REPLACING THEM EVERY 50,000 MILES AT A HIGH VALUE IS TO EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807376November 30, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALLY. AROUND 60MPH THE CAR TENDS TO HAVE A SLIGHT JERK WHICH IVE NOTIFIED ACURA BUT THEY SAID I NEED A WHEEL ALIGNMENT WHICH IVE DONE. THE ISSUE PRIOR WAS ALL THE LIGHTS IN THE DASH CAME ON THE THE DRIVE FUNCTION WAS ALMOST PAUSED WHILE THE VEHICLE WAS IN MOTION. ACURA CLAIMED THE ISSUE WAS MINOR YET I AM GOING AGAIN TODAY. PRIOR TO THAT ISSUE, SOMETHING NEAR THE TIRES WAS SCRATCHING OR SOMETHING WHICH THEY CLAIMED THE ISSUE WAS FIXED. WHAT LED ME TO THE DEALERSHIP THE FIRST TIME WAS THE VEHICLE WAS JERKY AT DIFFERENT TIMES WHILE ACCELERATING. ACURA PERFORMED A SOFTWARE UPGRADE WHICH FIXED THE ISSUE FOR A COUPLE DAYS. AT SOME POINT, THE VEHICLE NEEDS TO BE RE-ASSESSED AND POSSIBLY TOTALED OUT OR SOMETHING. I HAVE 3 KIDS AND ALWAYS ON THE RUN. I USED TO TRUST ACURA AND THE RELIABILITY BUT THE ISSUES SEEM TO GET WORSE AND WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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