Acura MDX Complaints

3,381 consumer complaints on file.

#10920340October 31, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. ACURA CLAIMS BURNING 1 QT EVERY 1,000 MILES IS ACCEPTABLE. BASED ON WEB SEARCH MANY OTHER OWNERS OF THE SAME VEHICLE ARE HAVING THE SAME PROBLEM. MY GUESS IS THAT IT'S A RATHER PREVALENT PROBLEM GIVEN HOW FEW PEOPLE ACTUALLY REGULARLY CHECK THEIR OIL AND I'M CERTAIN THE SERVICE TECHNICIANS AREN'T INFORMING THE CUSTOMER WHEN THE OIL LEVEL IS UNACCEPTABLY LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919853October 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND THE VEHICLE ROLLED BACKWARDS OUT OF THE GARAGE WHILE THE BRAKE PEDAL WAS STILL BEING DEPRESSED. THE CONTACT COULD NOT STOP THE VEHICLE. THE VEHICLE MOVED INTO THE STREET UNTIL THE CONTACT PRESSED THE START/STOP IGNITION BUTTON WHILE STILL APPLYING THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 06/01/17*LJ UPDATED 09/07/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918843October 25, 2016
ELECTRICAL SYSTEM
THE HANDS FREE LINK UNIT HAS AN ISSUE WHERE IT STOPS WORKING AND DRAINS THE BATTERY OF THE CAR. I'VE GONE THROUGH 3 BATTERIES IN THE LAST 6 MONTHS AND WHEN I FINALLY DISCONNECTED THE HFL UNIT, THE CAR HAS BEEN WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918846October 25, 2016
SUSPENSION
WHILE DRIVING, THE FRONT WHEEL BEARING WOULD HAVE A NOISE OR VIBRATION. LIKE MOANING, DRONING, OR HUMMING, COMING FROM FRONT RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917899October 21, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A ROD IRON FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,323. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10917272October 19, 2016
ENGINE
THE ENGINE OIL ON THIS MODELS BURNS OUT VERY QUICKLY. I HAVE NOTICED THAT I GET INDICATOR TO CHANGE ENGINE OIL IN ABOUT EVERY 6000 MILES EVEN THOUGH I USE SYNTHETIC OIL WHICH HAS THE LIFE SPAM OF UP TO 12000 MILES. I USE MY CAR FOR NORMAL DRIVE FROM HOME TO WORK AND LEISURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917399October 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK AND REMOVED THE KEYS FROM THE IGNITION, IT BEGAN TO ROLL INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TRANSMISSION INTERLOCK FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10915514October 12, 2016
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL THERE ARE FOUR RECALLS ON MY CAR AND THE NEAREST ACURA DEALERSHIP IS 200 MILES AWAY. THERE IS A LOCAL HONDA DEALERSHIP THAT COULD DO THE AIRBAG RECALL, BUT ACURA CLAIMS THAT SINCE THERE ARE SEVERAL RECALLS THAT IT NEEDS TO BE DONE AT THE ACURA DEALERSHIP. I DON'T HAVE THE TIME TO TAKE AN ENTIRE DAY TO GET THIS FIXED. ACURA KEEPS REFERRING ME BACK TO THE DEALERSHIP AND THE DEALERSHIP KEEPS REFERRING ME BACK TO ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915515October 12, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT ONCE THE IGNITION WAS TURNED TO THE ON POSITION, THE SHIFT LEVER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 200,793.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915051October 10, 2016
ELECTRICAL SYSTEM
HAVING ISSUES WITH THE DRAINAGE OF BATTERY. THREE IN ONE YEAR. THE CULPRIT WAS THE HANDS FREE LINK AND XM RADIO. THE BLUETOOTH FEATURES IN THIS CAR HAS CAUSED IT TO SHUTDOWN COMPLETELY SEVERAL TIMES OR NOT START UP. AFTER SEARCHING ONLINE, THIS HAS BEEN THE COMPLAINT BY THOUSANDS OF OTHER ACURA MDX 2007. THIS IS DANGEROUS AND MAY CAUSE CAR ACCIDENTS. THIS IS TOO COMMON AN ISSUE TO NOT RECALL THESE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915000October 9, 2016
AIR BAGS
I WAS IN A COLLISION AND THE FRONT OF MY CAR IMPACTED THE REAR OF ANOTHER. I WAS DOING NO MORE THAN 35-40 MPH. I SLAMMED ON MY BRAKES. UPON IMPACT, THE AIR BAG DID NOT DEPLOY. X-RAYS FROM ER SHOWED ONLY PULLED/STRAINED MUSCLES IN BACK. I AND MY FAMILY AND FRIENDS WERE CONCERNED THOUGH THAT THE AIRBAG FAILED TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10914404October 7, 2016
POWER TRAIN
ALL THE RECALLS HAVE BEEN TAKEN CARE OF BUT IT STILL HAS THE TRANSMISSION ISSUE. I HAVE SEEN MANY COMPLAINTS ABOUT THIS AND ACURA DOES AGREE THAT THERE A KNOWN ISSUE AND WON'T ANYTHING TO RECTIFY THE ISSUE. ME AND A LOT OF OTHER OWNERS ARE CONSIDERING A CLASS ACTION SUIT TO FORCE ACURA TO RECTIFY THE ISSUE THAT IS WELL KNOWN IN THESE TRANSMISSIONS. WHEN YOU CALL THE DEALER THEY KNOW EXACTLY WHAT THE ISSUE IS BUT WANT TO PUT IN A REBUILT TRANSMISSION AND CHARGE BETWEEN $2500 TO $3800. THIS IS RIDICULOUS IF THE ISSUE IS KNOWN WHY NOT FIX IT AND THE LOYAL CUSTOMERS HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914461October 7, 2016
POWER TRAIN
TORQUE CONVERTER RATTLING TYPE NOISE WHEN ACCELERATING AT OR NEAR 40 MPH, AND ALSO 60 MPH. DEALER ATTEMPTED FLUID FLUSH AND SOFTWARE UPDATE TO NO AVAIL. RETURNING VEHICLE BACK TO DEALER FOR FURTHER DIAGNOSES AND REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914462October 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE DRIVING 70 MPH, A METAL PIECE OF A STREET SIGN THAT WAS LYING ON THE GROUND STRUCK THE CONTACT'S VEHICLE. THE METAL BAR SPLIT THE CONTROL ARM IN TWO. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS REPAIRED. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911093October 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 ACURA MDX. WHILE DRIVING 50 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911166October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS), 15V320000 (AIR BAGS), AND 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911030October 2, 2016
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF EMPTY. AS SOON AS I BEGAN TO FUEL THE CAR, THE FUEL OVERFLOWED SPILLING ON THE VEHICLE. I SUSPECT THAT THE FUEL VAPOR RECOVERY SYSTEM MIGHT BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910702September 30, 2016
ELECTRICAL SYSTEM
BATTERY KEEPS DYING EVEN AFTER BUYING A NEW ONE. IT HAPPENDS EVEN AFTER BEING PARKED JUST FOR A FEW HOURS ONE DAY THE CAR STOPPED COMPLETETLY AND SUDDENTLY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910776September 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING 45 TO 50 MPH, THE FRONT END OF THE VEHICLE JERKED AND THE ENGINE, MAINTENANCE REQUIRED, VTM-4, AND AIR BAG INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910814September 30, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
NOTHING BUT TROUBLE SINCE I BOUGHT IT. PURCHASED JAN 2016. HAS REPLACED --- NAVIGATION, AMPLIFIER & FUEL PUMP!!! OWNED 2016 MDX FOR LESS THAN A WEEK- VEHICLE JOLTS FORWARD-GIVES ITSELF EXTRA GAS EVEN WHEN YOUR FOOT IS ON THE BRAKE! TRANSMISSION NOT SMOOTH. BEEN IN FOR SERVICE OVER 40 DAYS NOW (TOTAL). HESITATES SOMETIMES- WAS STUCK AT 15 MPH FOR A FEW MINUTES. RADIO GOES UNRESPONSIVE- NO BUTTONS WORK GETS STUCK AT STATION/VOL CAN'T TURN OFF EITHER. NAVIGATION DIED- TURNED OFF, THEN FLICKERED(WAS REPLACED) . SPEAKERS WENT FLAT- AMPLIFIER DIED (WAS REPLACED). THE ENGINE IDLE FEATURE DOESN'T WORK RIGHT. IT DOESN'T KEEP MY SAMSUNG PHONE CHARGED. I'VE TRIED MULTIPLE CORDS INCLUDING THE ORIGINAL ONE THAT CAME WITH PHONE. ACURALINK DOESN'T ALWAYS WORK EITHER. I SENT A DESTINATION BUT IT DOESN'T SHOW UP FOR A FEW HOURS OR DAYS! IT TWEETS NOW. THE WINDOW NOW SQUEAKS (NO, IT IS NOT TINTED OR ANYTHING). IT MAKES A STRANGE DRIPPING NOISE WHEN YOU TURN IT OFF. IT EATS GAS! I FILL IT UP AND IT'S GONE IN A BLINK..NOT THE APPROPRIATE MILES. IT BEEPS LOUDLY AND BLINKS THAT THERE IS AN OBJECT APPROACHING FOR NO REASON- NO ONE/THING THERE- NOTHING MOVING. IT HAS A MIND OF IT'S OWN. I'VE BEEN A LOYAL HONDA/ACURA OWNER FOR OVER 18 YEARS AND THEY HAVE NOT HELPED. WHEN THEY REPLACED THE NAVI THEY SAID THEY'D GIVE ME $500 FOR MY TROUBLE- BUT DIDN'T ANYWAY. THEY SAY THERE IS NOTHING WRONG WITH IT-- BUT JUST MONDAY SAID IT NEEDS A NEW FUEL PUMP BUT IS "SO NEW" THEY DON'T HAVE ONE SO IT HAD TO BE ORDERED. DISGRACEFUL. I ASKED FOR IT TO BE REPLACED- WAS DENIED. ACURA CLIENT REP SAYS- "AT THIS TIME THERE IS NOTHING WE CAN DO" I HAVE A SPINAL CONDITION AND THE JOLTING HURTS ME GREATLY. SOMEDAYS I CAN'T DRIVE MY BRAND NEW VEHICLE BC I CANT TAKE THE PAIN. THEY DON'T CARE. THEY DON'T STAND BEHIND THEIR PRODUCT EITHER. HIGHLY DISAPPOINTED IN VEHICLE AND COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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