Acura MDX Complaints

3,381 consumer complaints on file.

#10949954February 6, 2017
ELECTRICAL SYSTEM
THE HANDS FREE LINK CONSTANTLY DRAINS THE BATTERY, EVEN WHEN THE VEHICLE IS NOT IN USE. I HAVE REPLACED 3 BATTERIES. THIS ISSUE LEAVES YOU STRANDED AND THE REPAIR COST BY DEALERS ARE RIDICULOUS WHEN THIS IS A WIDE SPREAD ISSUE. MY LOCAL DEALER EXPLAINED THE ONLY WAY TO FIX THE ISSUE WAS TO REMOVE THE HFL MODULE. WHY INSTALL SOMETHING ON A VEHICLE IF IT'S NOT CAPABLE OF PERFORMING THE FUNCTION IT IS MEANT TO. ALSO THE CD CHANGER CONSTANTLY GET STUCK AND WILL NOT WORK. DUE TO THIS ISSUE I GET AN ERROR MESSAGE OR A BUSY MESSAGE WHEN TRYING TO REMOVE A CD. THIS ISSUE HAS OCCURRED IN MY ACURA MULTIPLE TIMES AND I HAVE GOTTEN IT OUT HOWEVER THIS TIME WHEN THE BATTERY WAS DRAINED DUE TO THE HFL MODULE THE CD GOT STUCK DUE TO THE BATTERY ISSUE AND WILL NOT COME OUT AT ALL NOW. SO MY CD PLAYER IS NON-FUNCTIONING AT THIS POINT. SO ONE ISSUE HAS LEAD TO THE OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949574February 4, 2017
AIR BAGS
INTERIOR LEFT & RIGHT AIRBAGS INFLATED WHILE PARKED IN MY DRIVEWAY AT NIGHT, KEYS REMOVED, SECURITY SYSTEM ENGAUGED BETWEEN AFTERNOON OF 12/31/2016 AND MORNING 1/1/2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948491January 30, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 ACURA MDX. AFTER CAMPING, THE VEHICLE WAS TAKEN TO A DEALER FOR AN OIL CHANGE WHERE IT WAS DISCOVERED THAT RODENTS CHEWED ON SEVERAL WIRES. THE DEALER DID NOT DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948141January 28, 2017
UNKNOWN OR OTHER
SUNROOF EXPLODED ALL OF A SUDDEN WHILE DRIVING ON A FREEWAY AT AROUND 70MPH. HEARD AN EXPLOSION ABOVE THE CAR, HAD TO PULL OVER IMMEDIATELY, AND FOUND THAT THE SUNROOF HAD EXPLODED. I HAVE A ROOF TOP BOX BUT THERE IS NO WAY THIS CAN MAKE CONTACT WITH THE SUNROOF. AS YOU CAN SEE IN THE PICTURE, THE EXPLOSION WAS OUTWARDS. GOOD THING OUR INSIDE SLIDING ROOF WAS CLOSED! WE ALSO HAD 2 KIDS IN THE CAR AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947663January 25, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF THE BRAKE PEDAL WERE DEPRESSED QUICKLY AND THE ACCELERATOR PEDAL WERE SUDDENLY DEPRESSED INADVERTENTLY. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE AND WOULD SUDDENLY ENGAGE AND OPERATE NORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947487January 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ACURA MDX 2007, VEHICLE ENGINE AND ELECTRICAL SYSTEM STOPPED WHILE CAR IS MOTION ON FREEWAY ON MY WAY TO WORK ON JANUARY 24, 2017 ABOUT 6:35 AM ON 610 LOOP PASSED THE STELLA LINK EXIT. I HAD TO MERGE OVER TO THE EDGE OF FWY TO RESTART THE CAR. THE DASH BOARD LIGHTS AND CAR TURNED OFF COMPLETELY WHILE IN DRIVING MODE, GOING ABOUT 60 MPH. VERY SCARY AND UNUSUAL. THIS IS A LIFE TREATING INCIDENT AND NEEDS AN IMMEDIATE RECALL. THERE ARE NUMEROUS ONLINE COMPLAINTS ABOUT THIS ISSUE, SO WHY ISN'T THERE A RECALL. ARE THEY WAITING FOR SOMEONE TO GET FATALLY INJURED OR WORST? THIS PROBLEM DEMANDS IMMEDIATE ATTENTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945613January 17, 2017
ELECTRICAL SYSTEM
SINCE CHRISTMAS, THE VEHICLE HAS HAD 8-10 OCCURRENCES IN WHICH THE ELECTRICAL SYSTEM IS GOING HAYWIRE. THE INSTRUMENT PANEL LISTS ERRORS AND CODE FAILURES. AND THE VEHICLE CANNOT EVEN BE SHUT OFF. THERE IS NO CRUISE CONTROL WHEN THIS OCCURS, AND MANY OF THE 'ADD' ON SAFETY COMPONENTS (LANE ASSIST/ETC) DO NOT WORK. WE STOPPED BY THE DEALER LAST MONTH, AND THEY COULDN'T FIND ANY STORED CODES. YESTERDAY AFTER MY WIFE DROVE 6 HOURS HOME FROM DETROIT, WITH NO CRUISE CONTROL AND THE ISSUES OCCURRING, SHE STOPPED BACK AT THE DEALER. THEY TOOK IT IN, AS THEY BELIEVE THERE IS A SHORT IN THE ABS SYSTEM. THEY PROVIDED A LOANER AS THEY RECTIFY THE PROBLEM. ISSUES BEGAN AROUND 2500 MILE MARK FOR MILEAGE. VEH HAS 4500 MILES ON IT CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945870January 17, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945357January 15, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE GLASS SUNROOF SPONTANEOUSLY EXPLODED UNDER NORMAL DRIVING CONDITIONS WHILE AT FREEWAY SPEED OF 65-70 MPH. THE NEAREST VEHICLE IN FRONT OF US WAS OVER 300 YARDS AHEAD, NOTHING HIT THE SUNROOF TO CAUSE IT TO EXPLODE OUTWARD (FROM THE INSIDE OUT). IT IS MY UNDERSTANDING THAT THERE HAVE BEEN NUMEROUS INCIDENTS OF THIS HAPPENING DUE TO ATMOSPHERIC CONDITIONS BETWEEN THE SUNROOF AND THE INTERIOR SCREEN WITH TEMPERATURE CHANGES. IF THE GLASS WAS LAMINATED, THIS MIGHT NOT HAPPEN. IT CERTAINLY WOULD NOT BE AS DANGEROUS AS THE POTENTIAL FOR GLASS TO SHOWER DOWN ON OCCUPANTS, ESPECIALLY THE DRIVER WHILE AT HIGHWAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944333January 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED PINCHED NERVE DAMAGE TO THE LEFT SIDE OF THE BODY AND TWO BULGED DISCS IN THE BACK THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT LEG AND A DISLOCATED DISC IN THE BACK THAT ALSO REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND THE BODY DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10944380January 11, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION. THE CAR HAS NO LEAKS. I HAVE HAD IT CHECKED OUT BY A FEW DEALER. CAR HAS 96,000 MILES. AFTER AN OIL CHANGE, THE OIL LEVEL WOULD BE CONSUME BACK DOWN TO CLOSE TO LOW WHEN RECHECK AFTER DRIVING 1500 MILES IN 2 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944106January 10, 2017
VEHICLE SPEED CONTROL
COMING TO A STOP LIGHT AND TRYING TO STOP, THE CAR START ACCELERATING AND REACH OVER 6500RPM. I COULD NOT STOP AND PASSED THE STOP, MOVED THE GEAR ON NEUTRAL AND THE RPM MOVED HIGHER THE WHOLE CAR WAS SHAKING AND THOUGHT IS GOING TO EXPLODE I MOVED IT IN P AND TURNED THE KEY OFF. AFTER ONE MINUTE I DID START AND THE CAR WAS RUNNING GOOD. I AM SCARED NOT TO KILL SOMEONE. THE DEALER SAID; THEY ARE NOT AWARE OF ANY RECALL AND TO DRIVE AGAIN. IF HAPPENED AGAIN TO COME BACK TO THEM.!!! I AM AFRAID TO DRIVE THE CAR ANY MORE, PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943825January 9, 2017
VISIBILITY/WIPER
WHILE DRIVING ON JAN. 7, 2017 IN SNOW MY WINDSHIELD WASHER WAS NOT OPERATING. DUE TO SALE ACCUMULATION THIS WAS A VERY DANGEROUS SITUATION. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT MY WASHER FLUID FROZE. THE TEMPERATURE THAT DAY WAS 19 DEGREES. THE WINDSHIELD WASHER FLUID IS NOT SUPPOSED TO FREEZE AT THAT TEMPERATURE. THE DEALER REFUSED TO TAKE ANY FURTHER ACTION OTHER THAN ADDING A CONCENTRATE TO THE WASHER FLUID. SINCE THE FLUID WAS ORIGINAL EITHER ACURA USED THE WRONG FLUID OR THERE IS AN EQUIPMENT PROBLEM THAT FREEZES AT 19 DEGREE TEMPERATURE. THIS IS VERY DANGEROUS SITUATION AND SOME ACTION BY OR AGENCY IS NEEDED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943879January 9, 2017
ELECTRICAL SYSTEM
INEXPLAINABLE BATTERY DRAIN ON SEVERAL OCCASIONS RESULTING IN NOT ENOUGH POWER TO START CAR. NO SOLUTION FROM ACURA EXCEPT THAT IT HAPPENS TO A LOT OF OWNERS. MOST RECENTLY CAR DIED IN AN INTERSECTION (WITH TWO KIDS IN CAR) AND COULD NOT RESTART OR SHIFT TO NEUTRAL (WITHOUT POWER) TO MOVE OUT OF INTERSECTION. CAR WAS STOPPED AT INTERSECTION, DRIVER MOVED FORWARD TO MAKE TURN, DRIVER STOPPED IN INTERSECTION AND AUTO-IDLE ENGAGED (TURNING CAR OFF MOMENTARILY), WHEN DRIVER RELEASED BRAKE, WHICH WOULD NORMALLY RESTART ENGINE, CAR WOULD NOT RESTART DUE TO LOSS OF POWER. STUCK FOR AN HOUR IN MIDDLE OF INTERSECTION UNTIL JUMPED. THREE DAYS PRIOR TO THAT, CAR SAT FOR 5 DAYS WITHOUT USE IN 40-50 DEGREE WEATHER, AND BATTERY WAS DEAD WHEN ATTEMPTED TO START. SEEMS TO BE A PARASITIC DRAIN OR FAULTY CHARGING ELECTRICAL PROBLEM WITH CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943870January 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA MDX. WHILE THE VEHICLE WAS PARKED OVERNIGHT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INDEPENDENTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/17/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943982January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940148January 6, 2017
POWER TRAIN
HI, I BOUGHT A MDX 2016 FROM AUTONATION ACURA LAST YEAR. I HAD A PROBLEM WITH THE CAR THIS WEEK. WHEN I WAS DRIVING(MOVING), MERGING ONTO A FREEWAY, AS THE TRAFFIC WAS MORE, IT WAS SLOW MERGE, SUDDENLY I WAS NOT ABLE TO ACCELERATE AS THE TRANSMISSION MOVED TO "NEUTRAL" FROM "DRIVE" AUTOMATICALLY. I DON'T THINK THIS IS NORMAL BEHAVIOR AND I DID NOT TOUCH THE GEAR BUTTONS OR STEERING WHEEL SHIFT PADDLES. THIS COULD BE A PROBLEM WITH CAR AND ITS DANGEROUS ISSUE. I WAS LUCKY THAT THE TRAFFIC WAS SLOW MOVING AND I DID MANAGE TO PUSH TO DRIVE AGAIN AND ACCELERATE. WHAT IF THIS IS ON A FAST MOVING FREEWAY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939720January 4, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 50 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939148January 3, 2017
ELECTRICAL SYSTEM
POWER DOOR LOCKS WERE ALL DEFECTIVE, BECAME NON-RESPONSIVE TO TRANSMITTER AND DRIVER MASTER SWITCH IN YEAR 4. LOCKS ALSO BEGAN CYCLING OPEN AND CLOSED AT HIGHWAY SPEEDS. ALL 4 ACTUATORS HAD TO BE REPLACED OVER THE COURSE OF THREE TRIPS TO DEALER. I AM REPORTING ONLY THE MOST RECENT OCCURRENCE DATE AS THIS HAPPENED THROUGHOUT THE COURSE OF 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939152January 3, 2017
ELECTRICAL SYSTEM
POWER DOOR LOCKS WERE ALL DEFECTIVE, BECAME NON-RESPONSIVE TO TRANSMITTER AND DRIVER MASTER SWITCH IN YEAR 4. LOCKS ALSO BEGAN CYCLING OPEN AND CLOSED AT HIGHWAY SPEEDS. [MAJOR SAFETY HAZARD!] ALL 4 ACTUATORS HAD TO BE REPLACED OVER THE COURSE OF THREE TRIPS TO DEALER. I AM REPORTING ONLY THE MOST RECENT OCCURRENCE DATE AS THIS HAPPENED THROUGHOUT THE COURSE OF 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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