2021-2023 Jeep Wrangler Mobile Wi-Fi Update QR40.12
Owners of 2021-2023 Jeep, Dodge, and RAM vehicles may experience an inoperative mobile Wi-Fi hotspot, displaying a 'No Internet' message. A Firmware Over The Air (FOTA) update to radio software version QR40.12 is being rolled out to resolve this issue.
S'applique également à
- Jeep Cherokee
- 2021–2023
- Jeep Gladiator
- 2021–2023
- Jeep Grand Cherokee
- 2021–2022
- Jeep Renegade
- 2021–2022
- Jeep Wrangler
- 2021–2022
- Dodge Challenger
- 2021–2022
- Dodge Charger
- 2021–2022
- Ram 1500
- 2021
- Ram 2500
- 2021
- Ram 3500
- 2021
- Ram 4500
- 2021
- Ram 5500
- 2021
▸ Afficher 6 de plus▾ Afficher moins
Symptoms of Inoperative Mobile Wi-Fi
Owners of 2021-2023 Jeep, Dodge, and RAM vehicles may experience issues with their mobile Wi-Fi hotspot. The primary symptom is the mobile Wi-Fi becoming inoperative upon startup. When attempting to connect a device, users will see the message "Hotspot gives 'No Internet' connection message on phone". This issue specifically affects the vehicle's built-in cellular modem and radio software. This problem is directly addressed by the 2023 Jeep Wrangler manufacturer_communication.
The QR40.12 Software Update
To address the mobile Wi-Fi issue, a Firmware Over The Air (FOTA) update is being rolled out. This update will upgrade the radio software from version QR39.7 to QR40.12. The update is designed to restore full functionality to the mobile Wi-Fi hotspot, ensuring proper internet connectivity. This is a crucial update for the 2023 Jeep Wrangler manufacturer_communication regarding connectivity.
How the Over-The-Air Update Works
The software update is delivered directly to your vehicle through its built-in cellular modem. This means you do not need to visit a dealership for this specific update. The national launch for the QR40.12 FOTA update began on March 10, 2023, and updates will occur in a phased roll-out. Owners will need to follow specific steps to complete the update once it becomes available for their vehicle. This process ensures that your 2023 Jeep Wrangler manufacturer_communication regarding software is handled efficiently.
What Owners Should Do
If you are experiencing "Mobile Wi-Fi inoperative" or the "Hotspot gives 'No Internet' connection message on phone" in your 2021-2023 Jeep, Dodge, or RAM vehicle, monitor your infotainment system for notifications regarding the FOTA update. The update to QR40.12 will be delivered automatically. Follow the on-screen prompts to ensure the software update completes successfully. This update is essential for resolving the mobile Wi-Fi issue identified in the 2023 Jeep Wrangler manufacturer_communication.
Source: NHTSA ID: 10248049
Frequently Asked Questions
- What is the problem with mobile Wi-Fi in 2021-2023 Jeep, Dodge, and RAM vehicles?
- Owners may find their mobile Wi-Fi hotspot inoperative upon vehicle startup, often displaying a "Hotspot gives 'No Internet' connection message on phone" when trying to connect a device. This is due to an issue with the radio software version QR39.7.
- How will the mobile Wi-Fi issue be fixed?
- The issue will be resolved through a Firmware Over The Air (FOTA) update that upgrades the radio software from version QR39.7 to QR40.12. This update is delivered directly to the vehicle's built-in cellular modem.
- Do I need to take my vehicle to a dealership for the QR40.12 update?
- No, the QR40.12 software update is delivered over-the-air, meaning you do not need to visit a dealership. The update will be pushed to your vehicle, and you will need to follow on-screen instructions to complete the installation.
- When did the QR40.12 update become available?
- The national launch for the QR40.12 FOTA update began on March 10, 2023. Updates are being rolled out in phases to affected vehicles.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2023 model year
378 complaints, the 20th most of 41 model years on file. Owners reported 11 crashes, 7 fires and 8 injuries for this year, which also has 16 recalls on file.
Back Over Prevention, the system this article covers, accounts for 18 of 18,838 complaints (0%).
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2023 | 378 | |
| 2024 | 970 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2023 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 25V741000 — Electrical System (Oct 2025) — Park outside
- 25V710000 — Electrical System (Oct 2025)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
Related Articles
2023 Jeep Wrangler Health Check: Recalls and Bulletins
The 2023 Jeep Wrangler faces a significant safety recall (24V111000) concerning its defrost system, which could impair driver visibility. Beyond this, numerous technical service bulletins address issues ranging from engine misfires and rough idle to heated steering wheel malfunctions and filiform…
2023 Jeep Wrangler Misfire DTCs PCM Software Update
A Technical Service Bulletin (TSB 18-048-26) addresses Malfunction Indicator Lamp (MIL) illumination and various misfire Diagnostic Trouble Codes (DTCs) in 2023 Jeep Wrangler vehicles. Symptoms include rough idle, engine miss, and noisy valvetrain, all caused by PCM software. The fix involves…
2023 Jeep Wrangler PCM Update for MIL & Misfire DTCs
Jeep has released TSB 18-046-26 for 2023 Wrangler models experiencing Malfunction Indicator Lamp (MIL) illumination, various misfire DTCs (P0300-P0306), rough idle, or a "Service Transmission" message. The fix involves a Powertrain Control Module (PCM) software update to improve engine performance…
2023 Jeep Wrangler Heated Steering Wheel Not Working TSB 08-120-26
Owners of 2023 Jeep Wrangler vehicles may experience a heated steering wheel that does not get hot enough or fails to work. Technical Service Bulletin (TSB) 08-120-26 provides a software update for the Comfort Seat Wheel Module (CSWM) to resolve this issue.
2023 Jeep Wrangler Heated Steering Wheel Not Working TSB
Owners of 2023 Jeep Wrangler vehicles with heated steering wheels may experience the steering wheel not heating up sufficiently or not working at all. Technical Service Bulletin (TSB) 08-120-26 provides a software update for the Comfort Seat Wheel Module (CSWM) to resolve this issue.
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.